Word v.X no longer printing or creating PDF files (specific to one user)

As of yesterday I cannot print from Word (v.X 10.0) documents or create PDF files from Word documents.
I can print by logging out and using a test user ID.
I can print after a safe restart (which disables many functions).
I am still able to print and create PDF files from Pages, Firefox and other programs.
When attempting to create a PDF from a Word file through the Print dialog box, then saving as PDF, I can see the "magnifying glass" image for the PDF briefly on the desktop, then it disappears.
Apple Care Phone Support refuses to deal with Microsoft issues (even though it appears to be a print command failing within Mac OS steps of the process, and/or a Mac OS-generated and sorted plist file corrupting the process).
Microsoft no longer supports the software (i.e., any file you are now using ending in .doc is no longer supported).
Has anyone had a similar problem or an idea about what to do with likely culprit files?

Sounds like a M$ problem to me.
Can you save an Excel file as a PDF?
There are .plist files in user>library>preferences
that control the last used settings in apps.
Quit the office app.
Trash the com.microsoft.word.plist first.
If that doesn't work trash the com.microsoft.office.plist
PS What does yesterday have to do with PDFs not working?
Something change?

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