Word won't open attachments in Mail

Hi,
I'm using Mail to get my email via POP. When attachments come with a message, I have problem opening them when they're Word documents. I get the error "The application “Microsoft Word” failed to open the attachment “Chasteen Resume SEPT 2007.doc”. Would you like to save the file to disk?"
When it's a PDF, and I click on it, Preview automatically opens and opens the attachment without a problem.

Hi Ernie,
Yes, if I save them, they open without issue.
In fact, if I choose "open with" and choose "MS Word" then it opens in Word. However, there are two entries for "MS Word" in that list of available applications -- one works and one doesn't. So it appears that Mail thinks that my MS Word application lives somewhere that it doesn't, but if I manually tell it where Word is, then it is fine.
I'm not sure what you mean by "Is you copy of Mail located in the Microsoft Office folder (2004?) in the Applications folder?". Both Mail and the MS Office folder are located in the Applications folder. Should I put Mail inside the MS Office folder?
"In Mail Preferences/General what are your setting regarding the Download folder?"
It's set to the default "Mail downloads" folder. When I change it to a particular folder (eg., a downloads folder in my Documents folder" that doesn't help.
Stephanie

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