Word won't start when 'double-clicking' .doc file
I installed Microsoft Office X, (and removed the trial version that came with the machine). It runs fine if I start up the application and then open a file. However, if the application isn't running, and I double-click on a .doc file, I get an error message and Word doesn't start up.
(By the way, when I first installed it, the same operation would start up the 'trial version'...so I used the microsoft remove program to eliminate it.)
go to the .doc file.. get info in it.
go to "Open with" select the new Microsoft Office, then click on the "Change All..." button.
now all .doc files will be associated with the new install of Office.
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Hello,
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Does this issue happen to a certain Excel file or all Excel files?
If this only happen to a certain Excel file, where is the file stored? We may try to open a blank Excel file, and then open the certain Excel file via File > Open and then navigate to the file to see the result.
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Please have a try and let me know the result.
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It's recommended to download and install
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Thanks so much.Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
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Hi,
When I want to open an acce-file by double-clicking it in Windows explorer it get the error:
'Can't find Language DLL msain.dll'
The strange thing (IMO) is that when I open the accde-file from within Access, it opens fine. Also clicking on the accde-file in the 'recent'-part of the pinned to the taskbar Access-icon, opens the file just fine.
(Office 2013 - 32 bit on Windows 7 - 64 bit)
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To the error massage, copy msain.dll from another computer and place inside the %installdir%/1033 folder.
If it's not work, I recommend you repair Access.
Thus, there are similar issues, we can refer to :
http://answers.microsoft.com/en-us/office/forum/officeversion_other-word/cant-find-language-dll-msaindll/b3209bb4-af25-422d-a393-4e6ae1ed773f
http://answers.microsoft.com/en-us/office/forum/office_2010-excel/unable-to-open-xlsx-documents-by-double-clicking/709af137-cc20-4ece-8c0d-fd6d4d09c26a
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InCopy will not open InCopy file when double-clicking on file
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No, you are doing exactly the right thing. Open the inca file in the InCopy Assignments > Assignment Name folder. You may even want to delete the original package (or at least archive it) right after you open it to prevent opening it accidentally.
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AM -
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Excel cant find this file when double clicking to open
Hi,
Our Imacs 10.8.2 and 10.7.3 joined to windows 2008 domain cant open certain excel files from the network share. When double clicking the file or opening from excel -> file open it says it cant find the file. If I drag the file to the desktop then it will open when double clicked. I have tried disconnecting the network drive and reconnecting. I checked permissions and even tried a few cleaner products such as mac keeper and ccleaner and still the same issue. I even upgraded one of the macs from 10.6.8 to 10.7.3 and the issue persisted. Its very strange as some users can open but others cant. Any insight greatly appreciated.
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LorneStart Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
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I have a basic .xml file on my Windows 2008 R2 desktop. I have set the file association for .xml files to Adobe FrameMaker 12. When I double-click the .xml file, it opens with FrameMaker. When I right-click -> open the .xml file, it opens with Notepad.
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-NicoleHi Nicole,
Thank you for posting in Windows Server Forum.
When you double-click on a file in Windows explorer, the Windows shell looks up the extension of the file in the registry to see if the extension is registered. If the extension is not registered, Windows displays the Open With dialog box, allowing the
user to choose an application to associate with the file type. If the extension is registered, Windows calls the ShellExecute() function with a command of "open." It also passes the name of the file that was double-clicked as a command line parameter.
Associations go further than simply opening a file, though. If you right-click on a text file (.TXT) in Explorer you will see two items at the top of the context menu. The first is named Open. Choosing this menu item is the same as double-clicking the
file in Explorer. When you choose Open, NOTEPAD.EXE will be started with the selected file loaded (assuming a default Windows installation). The second menu item is called Print. Clicking this menu item will cause the file to be printed without displaying
Notepad at all.
There is some registry setting for the application association to take place, you can edit them under following path.
HKEY_CLASSES_ROOT\Test App File
(Quoted from below article)
More information:
Using file associations
Hope it helps!
Thanks.
Dharmesh Solanki -
my microsoft word will not open. when i click it, it says microsoft word cannot be opened because of a problem. then goes on saying, check with the developer to make sure microsoft word works with this verson of Mac OS X. i would like to find out how i can fix it myself if its possible. can anyone help?
so i figured out i had to re put word into the microsoft office 2011 folder. but now when i click word it begins to start up but another window pops up saying, microsoft word has encountered a problem and needs to close. the details for it are:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2012-11-13 05:31:43 -0800
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.0.0.100825
Crashed Module Name: MicrosoftOffice
Crashed Module Version: 14.1.0.110310
Crashed Module Offset: 0x002dbe3e
Blame Module Name: MicrosoftOffice
Blame Module Version: 14.1.0.110310
Blame Module Offset: 0x002dbe3e
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
Thread 0 crashed:
# 1 0x41328e3e in _MsoFLoadControl + 0x0000078E (MicrosoftOffice + 0x002dbe3e)
# 2 0x4132c0a1 in _MsoFLoadControl + 0x000039F1 (MicrosoftOffice + 0x002df0a1)
# 3 0x3e74b7c8 in __mh_execute_header + 0x000207C8 (Microsoft Word + 0x000207c8)
# 4 0x432fe435 in _SendMessageA + 0x0000010E (WLMUser + 0x00034435)
# 5 0x432d7baa in _SetFocus + 0x0000018F (WLMUser + 0x0000dbaa)
# 6 0x432d6f4f in _DefWindowProcA + 0x00001EDA (WLMUser + 0x0000cf4f)
# 7 0x432d7046 in _EnumWindows + 0x0000003F (WLMUser + 0x0000d046)
# 8 0x432d73da in _EnumWindows + 0x000003D3 (WLMUser + 0x0000d3da)
# 9 0x432d7630 in _EnumWindows + 0x00000629 (WLMUser + 0x0000d630)
# 10 0x432d789c in _EnumWindows + 0x00000895 (WLMUser + 0x0000d89c)
# 11 0x432d7a09 in _EnumWindows + 0x00000A02 (WLMUser + 0x0000da09)
# 12 0x432e83f6 in _EndDeferWindowPos + 0x00000990 (WLMUser + 0x0001e3f6)
# 13 0x432dcc3f in _DefFrameProcA + 0x00000DE3 (WLMUser + 0x00012c3f)
# 14 0x43303a2a in _AfxShowWindow + 0x0000019A (WLMUser + 0x00039a2a)
# 15 0x3e7535e6 in __mh_execute_header + 0x000285E6 (Microsoft Word + 0x000285e6)
# 16 0x3e72e4a5 in __mh_execute_header + 0x000034A5 (Microsoft Word + 0x000034a5)
# 17 0x4339844b in __WlmMain + 0x00000061 (WLMKernel + 0x0000744b)
# 18 0x3e72dbf5 in __mh_execute_header + 0x00002BF5 (Microsoft Word + 0x00002bf5)
# 19 0x3e72dba6 in __mh_execute_header + 0x00002BA6 (Microsoft Word + 0x00002ba6)
X86 Thread State:
eax: 0x00000000 ebx: 0x00256980 ecx: 0x00000018 edx:0x00000003
edi: 0x00000068 esi: 0x002de238 ebp: 0xbfffbf18 esp:0xbfffbef0
ss: 0x00000023 eip: 0x41328e3e cs: 0x0000001b ds:0x00000023
es: 0x00000023 fs: 0x00000000 gs: 0x0000000f eflags:0x00010246
Thread 1:
# 1 0x93178382 in ___kevent + 0x0000000A (libSystem.B.dylib + 0x00027382)
# 2 0x93177f59 in __dispatch_queue_invoke + 0x000000A3 (libSystem.B.dylib + 0x00026f59)
# 3 0x93177cfe in __dispatch_worker_thread2 + 0x000000F0 (libSystem.B.dylib + 0x00026cfe)
# 4 0x93177781 in __pthread_wqthread + 0x00000186 (libSystem.B.dylib + 0x00026781)
# 5 0x931775c6 in _start_wqthread + 0x0000001E (libSystem.B.dylib + 0x000265c6)
X86 Thread State:
eax: 0x0000016b ebx: 0x931789d6 ecx: 0xb0080d5c edx:0x93178382
edi: 0xa03ee1ec esi: 0xb0080ed8 ebp: 0xb0080ef8 esp:0xb0080d5c
ss: 0x00000023 eip: 0x93178382 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 2:
# 1 0x93177412 in ___workq_kernreturn + 0x0000000A (libSystem.B.dylib + 0x00026412)
# 2 0x931775c6 in _start_wqthread + 0x0000001E (libSystem.B.dylib + 0x000265c6)
X86 Thread State:
eax: 0x00100170 ebx: 0x93177609 ecx: 0xb0102f6c edx:0x93177412
edi: 0x010001f8 esi: 0xb0103000 ebp: 0xb0102fc8 esp:0xb0102f6c
ss: 0x00000023 eip: 0x93177412 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000286
Thread 3:
# 1 0x93151c0e in _mach_wait_until + 0x0000000A (libSystem.B.dylib + 0x00000c0e)
# 2 0x931f1b50 in _sleep + 0x0000003F (libSystem.B.dylib + 0x000a0b50)
# 3 0x40dd519a in _MerpCreateSession + 0x00000B3F (merp + 0x0000319a)
# 4 0x40dd4866 in _MerpCreateSession + 0x0000020B (merp + 0x00002866)
# 5 0x40dd47f1 in _MerpCreateSession + 0x00000196 (merp + 0x000027f1)
# 6 0x40dd5d8e in _MerpCreateSession + 0x00001733 (merp + 0x00003d8e)
# 7 0x9317f259 in __pthread_start + 0x00000159 (libSystem.B.dylib + 0x0002e259)
# 8 0x9317f0de in _thread_start + 0x00000022 (libSystem.B.dylib + 0x0002e0de)
X86 Thread State:
eax: 0xffffffa6 ebx: 0x931d92e4 ecx: 0xb0184a4c edx:0x93151c0e
edi: 0x00000121 esi: 0x41978390 ebp: 0xb0184ab8 esp:0xb0184a4c
ss: 0x00000023 eip: 0x93151c0e cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000206
Thread 4:
# 1 0x9317faa2 in ___semwait_signal + 0x0000000A (libSystem.B.dylib + 0x0002eaa2)
# 2 0x92b625cc in +[NSThread sleepForTimeInterval:] + 0x0000007B (Foundation + 0x000a05cc)
# 3 0x408e31a9 in _RegisterWindowForMouseMoveEvents + 0x000003EC (MicrosoftComponentPlugin + 0x0000c1a9)
# 4 0x92ad84c4 in -[NSThread main] + 0x0000002D (Foundation + 0x000164c4)
# 5 0x92ad8474 in ___NSThread__main__ + 0x000005DB (Foundation + 0x00016474)
# 6 0x9317f259 in __pthread_start + 0x00000159 (libSystem.B.dylib + 0x0002e259)
# 7 0x9317f0de in _thread_start + 0x00000022 (libSystem.B.dylib + 0x0002e0de)
X86 Thread State:
eax: 0x0000014e ebx: 0x931ab916 ecx: 0xb0206ccc edx:0x9317faa2
edi: 0x00205770 esi: 0xb0206d38 ebp: 0xb0206d08 esp:0xb0206ccc
ss: 0x00000023 eip: 0x9317faa2 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 5:
# 1 0x93177412 in ___workq_kernreturn + 0x0000000A (libSystem.B.dylib + 0x00026412)
# 2 0x931775c6 in _start_wqthread + 0x0000001E (libSystem.B.dylib + 0x000265c6)
X86 Thread State:
eax: 0x00100170 ebx: 0x93177609 ecx: 0xb0288f6c edx:0x93177412
edi: 0x010001c0 esi: 0xb0289000 ebp: 0xb0288fc8 esp:0xb0288f6c
ss: 0x00000023 eip: 0x93177412 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000286
Loaded modules:
0: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
1: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
2: Microsoft Word (14.0.0.100825 Reg=en Loc=0x0409): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
3: mbukernel (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/mbukernel.framework/Versions/14/mbukern el
4: MicrosoftSetupUI (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftSetupUI.framework/Versions/14/ MicrosoftSetupUI
5: MicrosoftComponentPlugin (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftComponentPlugin.framework/Vers ions/14/MicrosoftComponentPlugin
6: Netlib (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/Netlib.framework/Versions/14/Netlib
7: MicrosoftOLE (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOLE.framework/Versions/14/Micr osoftOLE
8: MicrosoftOLEAutomation (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOLEAutomation.framework/Versio ns/14/MicrosoftOLEAutomation
9: merp (2.2.4.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/merp.framework/Versions/14/merp
10: MSXML (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MSXML.framework/Versions/14/MSXML
11: MicrosoftOffice (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOffice.framework/Versions/14/M icrosoftOffice
12: OfficeArt (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/OfficeArt.framework/Versions/14/OfficeA rt
13: MicrosoftOleo (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOleo.framework/Versions/14/Mic rosoftOleo
14: MicrosoftMathFont (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftMathFont.framework/Versions/14 /MicrosoftMathFont
15: MicrosoftChartPlugin (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftChartPlugin.framework/Versions /14/MicrosoftChartPlugin
16: MicrosoftPTLS (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftPTLS.framework/Versions/14/Mic rosoftPTLS
17: MsgrLibClient (8.0.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MsgrLibClient.framework/Versions/14/Msg rLibClient
18: MBURibbon (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MBURibbon.framework/Versions/14/MBURibb on
19: MViewLib (14.1.0.110310 Reg=en Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MViewLib.framework/Versions/14/MViewLib
20: WLMUser (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/WLMUser.framework/Versions/14/WLMUser
21: WLMGraphicsDevice (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/WLMGraphicsDevice.framework/Versions/14 /WLMGraphicsDevice
22: WLMKernel (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/WLMKernel.framework/Versions/14/WLMKern el
23: Gfx (14.1.0.110310 Reg=English Loc=0x0000): /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/Gfx.framework/Versions/14/Gfx
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60: IOSurface (74.1 Reg=English Loc=0x0000): /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
61: DiskArbitration (2.3.1 Reg=English Loc=0x0000): /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
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72: QTKit (1791 Reg=English Loc=0x0000): /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
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190: PrintCore (312.7 Reg=English Loc=0x0000): /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
191: Carbon (152 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
192: CoreText: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
193: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
194: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
195: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
Operating System Information
Operating System: Mac OS X 10.6.8 (Build 10K549)
CPU: Intel Core Duo, Number: 4, Speed: 2147 MHz
gestaltPhysicalRAMSizeInMegabytes err = 0, result = 4096 MB
gestaltSystemVersion err = 0, result = 0x1068
Screen: 1280 x 800, depth = 32, ltbr = 0, 0, 800, 1280
Microsoft Application Information:
Error Reporting UUID: 3F516802-AEA7-42A8-9F3B-93311230EF70
Time from launch: 0 hours, 0 minutes, 0 seconds
Total errors on this client: 11 -
My Itunes won't open when I click on the program.
My Itunes won't open when I click on the icon/program. It will flash like it's going to open on the bottom bar on windows 7 but then doesn't do anything, I have tried deleting it and redownloading it, however this still hasn't done anything. What can i do??? Thanks.
Can you right mouse click iTunes icon and choose "Run as Administrator"?
If this fails:
Try SCAN your Windows system files for possible corruption:
Go to command prompt (START/ALL PROGRAMS/ACCESSORIES right mouse click "command prompt" and choose "Run as Administrator"
type in
sfc /scannow
let Windows fix any system files that need to be repaired.
Restart the computer if it did actually repair any files.
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