Work flow action missing in Cisco Supervisor Desktop (for UCCX)

Hello,
In Cisco Supervisor Desktop User Guide and in the console help file, I read it is possible to configure, in the Supervisor Work Flows, some triggers and some actions to play if triggers are reached. This actions are :
Audible Alert Action
Message Box Action
Report Action
Tree Control Action
Email Alert Action
But in fact, in my own supervisor desktop, the only action is Tree Control Action.
How is it possible to have the other actions available ? is it a licence problem (We are running on a Enhanced version).
thanks in advance for your help.
Philippe

Thanks you for your answer.
Philippe

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