Work flow mails not processing from SAP Outbox to Approvers

Question

Hello,
We are working on the implementation of Work flow for Purchase orders.
Work flow customization is completed and even work flow is triggering when ever I create Purchase Order.
Even Agent assignment also completed for work flow tasks via T code PTFC_CHG.
Problem here is Work flow mails are not processing out of SAP Outbox to approvers even also after executing the program RSWUWFML2.
If I check in SOST,I will not see any of the entries related to work flow mails.
For eg:If I creates a Purchase order it will trigger Release Strategy and I can see the message to Approvers,like "Please Approver PO..."
Only above I can see in my SAP Outbox.
So how can I Process these messages to approvers SAP Inbox.
Any Pre Setting I have to do?
With regards,
SPK

Answer 1

Hi SP,
I may be wrong, but on reading ur thread, I feel u r mis interpreting SAP Outbox with Outlook.
Is it so, because u have mentioned about RSWUWFML2 and SOST, which comes into picture only if u r using an external mail like Outlook.
If its Outlook, then there is no doubt that ur work item would get deleted from SAP Inbox and would be present only in Outlook.
If its SAP Outbox, then u r not supposed to get ur work item in ur Outbox unless it is processed or executed thru ur SAP Inbox.
Hope it helps.
Aditya
Edited by: Aditya Varrier on May 23, 2008 1:52 PM