Work Flow preview issue in SBWP

Hi Friends,
We have issue related to SBWP.
When a work item is selected in SAP inbox, we are not able to to see any thing on the SAP preview window at the bottom.
It shows only the white blank screen.
Can any one please help.
Regards,
Rohit

Thanks Marcos,
I have also cleared the buffer with SWU_OBUF and asked for SU53 to check the authorization.
Is there some setting that controls the preview or work item?
Thanks,
Rohit

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