Work flow SBWP Several Invoice

Hi Gurus, can anyone help on how to group into one the several work items (executable documents-scanned invoice) for processing in FB60?
The case was there are several pages of the invoice and have to be scanned in four parts creating 4 work items. In executing this document, we need this four parts attached only to one FI document upon processing.
Thanks!

You need to use Deadline monitoring and there are 2 options to fill the Requested End date.
First option: Look for clearing date in the attributes of business object which you might have binded to the start of workflow. If you can find then bind that to container element and use it as request end date.
Second option: Using Virtual attribute, where u need to create a attribute in the custom business object and explicitly code to get the value from the table depending on the invoice. You can use this attribute to bind a container element and use it as request end date.
Let, me know if it is not clear.
Thanks,
Sudhir.

Similar Messages

The work flow of AR invoice to AP Supplier? (Urgent)

Hi Experts,
I am a new user of oracle finanical. There are some urgent issues I need to solve and I could not able to find in Google. Hope someone can give me a helping hand.
We are on 11i (Oracle Financial modules only: GL/AP/AR/FA), I want to ask about how to make the work flow of AR invoice to AP Supplier (e.g. promotion fee).
1. Should we create a customer account and make a invoice in AR for AP Supplier?
e.g. create a AR invoice
DR Receivables $1000
CR Revenue $1000
2. Could we settle/match the AR invoice in AP outstanding as requested by AP Supplier?
And if yes, how to do it and please tell me the detail work flow? And if not, any solution?
Thanks
Sam

Hi Sam.
When you run the Supplier Customer Netting Report you may find that:
-The balance is in your favor.
-You have to pay to the supplier.
For both cases you should create a Bank Account to address the netting operations.
Let’s suppose you face the following situation:
-Customer’s balance is $500
-Supplier’s balance is $600
In this case you have to pay $100 to your supplier.
Using the netting Bank Account record a receipt of $500 and apply it to your customer invoices:
DR     Netting Bank Account     $500
CR     Receivables          $500
Your customer’s balance is now zero.
Record a debit memo in AP against the supplier:
DR     Liability
CR     Netting Bank Account     $500
Your supplier’s balance is now $100.
Issue a payment in this amount using your normal bank account.
DR     Liability          $100
CR     Cash          $100
Your supplier’s balance is now zero. Netting has been done. Check the Cash Account used on the netting Bank Account on a regular basis. If the balance is not zero then something is wrong.
Octavio

Work flow for posted invoice

hi,
I need to create a Workflow which gets triggered whenever an Invoice is posted and should be sending a mail to a specific agent two days before the clearing date, intimating him that the clearing date is nearing.
I have used the Event IncomingInvoice.Posted to trigger the Workflow, but I am confused as to how to send a mail two days prior to Clearing date.
please help.

You need to use Deadline monitoring and there are 2 options to fill the Requested End date.
First option: Look for clearing date in the attributes of business object which you might have binded to the start of workflow. If you can find then bind that to container element and use it as request end date.
Second option: Using Virtual attribute, where u need to create a attribute in the custom business object and explicitly code to get the value from the table depending on the invoice. You can use this attribute to bind a container element and use it as request end date.
Let, me know if it is not clear.
Thanks,
Sudhir.

Work flow issue in INVOICE

When we create Workflow manually through our login, then WF goes successfully into User Inbox.
However, when WF is triggered automatically by Scanner through ID IXOSCPIC, Workflow goes into error.

Hi Cherlakola,
There can be many reasons behind this. Try opeining the Technical View of the workflow log through SWI1 or SWIA as told above and try posting them. We can guide you futher once you post them.
Regards
Simin Raveendran.

Parked Invoices Work Flow Logging Mechanism

Dear ALL,
From functional end how can we apply a release strategy on Invoice parking? Is there any separate logging mechanism of the release?
We have developed standard work flow for logistic invoice verifications and as well for direct invoice parking. The user requires the each document park status report. Is there any way we can check the status of document in report form.
Regards
saqib usman

If invoice x parked by user A then it will go to his inbox of User A. when user A accept and approve from inbox it will automatically goes to User B. User B will open his inbox to check his wrkflow items, after checking and approving park doc x it will further goes to user C. Now status will be that invoice is at user C inbox after further verification user C will post the invoice.
The above example is for work flow understanding. now is there any way that system will tell us where the invoice is parked at what user level etc.
Hope it is understandable

Work flow management - SD

Dear Friends,
1.Can somebody throw light on Work Flow management?
2.How is SD integrated with Work flow and what are the business processes that needs work flow in SD?
3.Is it like a Work flow consultant is required to handle this or can we handle the workflow from SD end itself?
Thanks
Isaac

Hi,
Few points on workflow was prepared by me and screen shots are not there. You can refer
ALE, EDI and IDOC Technologies for SAP by Arvind Nagpal
For further detail.
if the requirment is minimal then SD consultant can handle otherwise Workflow consultant is required.
Introduction
The workflow management system provides procedural automation of steps in business process. A business process can consist of several steps. Historically the tasks have been coordinated manually or by some means of communication (sticky note, email, shouting and so on). The common problem in these approaches is in efficiency; each lacks a way to trace where a task is, who executed (or executing) it, and how much time is required.
In contrast, workflow management system ensures that the right work is sent to the right person at the right time in the right sequence with the right information. The ALE/EDI interface mainly uses workflow for exception (or error) handling.
Application of Workflow in ALE/EDI
Error Notification
Error notification is the primary use of workflow. When exceptions are raised in the outbound and inbound process workflow is started and handled as shown in the below flow diagram.
Active Monitoring
Active monitoring allows you to specify threshold values for the state of the system. If the system crosses the threshold limit, a person responsible for the system problem can be notified. For example you can have some one notified when the number of failed invoice IDOCS in the system exceeds 50.
Rule Based Inbound Flow
This application of workflow in ALE/EDI does not under the category of error handling. You can set up workflow to handle processing of an inbound IDOC. Normally, an inbound IDOC starts a function module that invokes the posting program to create an application document from the IDOC.
In contrast, if you use a workflow, you can set up to do whatever is needed for your business process. SAP doesnu2019t provide standard workflows for the inbound ALE/EDI process, but you can develop your own workflows and tie them to the ALE/EDI process.
For example an incoming order change IDOC can be routed via workflow to a person for review. If the change requested are acceptable the IDOC can be posted.
The Architecture of ALE/EDI Workflow
The components used in ALE/EDI workflow fall into two categories:-
u2022     PD-ORG (organizational) object
u2022     Workflow object
You can view and maintain these components by using the T-code SWLD (Area Menu for workflow).
                         PD-ORG
                                                                                Workflow
PD Organizational Objects
PD ORG object is used to represent the companyu2019s organizational structure in SAP. The following are the PD ORG objects.
u2022     Organizational Units (O)
An Organizational Unit can represent a department, physical location, division or subsidiary.
u2022     JOBS(C)
A job involves performing one or more business tasks. For example, sales order clerk, secretary and manager. Although it is possible to assign individual task directly to a position, it is advisable to group tasks together in a job and to assign the job to the position.
u2022     Position(S)
A position in a company represents his or her rank. If an employee is promoted, that person leaves his or her current position and is assigned to another position. For example, sales order clerk plant 1000, secretary of company code 1000 and manager of accounts.
u2022     Users (US)
A user is a person who has been granted access to the SAP system to use various functions.
All the above mentioned PD ORG objects can be created, changed and displayed by using following T-codes.
u2022     PPOCE  Create mode.
u2022     PPOME  Change mode.
u2022     PPOSE  Display mode.
Screen shot1.
Work Flow Objects
Business objects
A business object represents a business entity that has a definite state and various properties. You can carry out various functions on the object. A business object encapsulates the entire functionality of an object. A business object is given a name in SAP.
For instance, a standard material is assigned the name BUS1001006; it has properties such as material number, description, and material type. These properties are represented using attributes of the business object. The various operations that can be carried out on an object are implemented with methods. For example, if you want to create a material, you can call that business objects create method. An object also has different states. It exposes its various states by publishing events. For example, the material object has created event that is published whenever a new material is created.
The T-code for Business Objects is SW01.
Screen shot2.
Tasks (T or TS)
A task defines a piece of work that can be executed and tracked in the system. Technically, a task points to a method of an object as shown in the below screen shot. In addition, a task defines the text the purpose of the task, the triggering event based on which the task is started, the terminating event that marks the completion of the task, and a role that contains the rules to identify the person who is responsible for executing the task. A task can be started in response to an event triggered in the system. Tasks are categorized as
u2022     Standard Task
Standard Task is provided by SAP and is client independent.
u2022     Customer Task
Customer Task is client dependent and is developed by customers.
The T-code for Tasks is PFTC.
Screen shot3.
Roles
Roles are workflow objects used to determine the person responsible for carrying out a specific task. Each task has a role assigned to it.
The T-code for Roles is PFAC.
Screen shot4.
Work item
A work item represents an instance of a task that needs to be executed. The work item can have various states that govern the operations allowed. The following table describes the various states of a work item and its effect on usability.
Status      Description
Ready     A work item is created and is visible to all selected agents.
Reserved      A work item has been reserved by a user and disappears from all the inbox of other selected users.
In process     A work item is being worked on and can be seen in the inbox of the user who started working on it.
Completed      A work item is complete and cannot be seen in the inbox of any user
The SAP INBOX
The SAP inbox is an interface to manage workflow items and SAP office documents. The below screen shot shows a list of work items in a useru2019s inbox. The SAP inbox contains separate buckets for office documents and workflow items. Office documents are email documents and workflow items are work items. You can display and execute the work items from the inbox. The inbox is highly configurable.
Screen shot5.
Error Notification Process
The error notification process comprises the following steps:-
u2022     Determining the task to be started.
u2022     Routing the error to a responsible agent as a work item.
u2022     Processing of the work item by the responsible agent.
Possible Agents versus Selected Agents versus Actual Agents
A task has three types of agents based on rights to execute:
u2022     Possible agents
Possible agents represent persons who can execute a task. Not all the possible agents get a work item when a task is started.
Possible agents are configured in the system by assigning a task to
several HR objects (job, position, Org unit). A task can be set to
General task, which means that it can be executed by any one.
u2022     Selected agents
Selected agents are the users who get a work item in their inbox. They
are determined by role resolution logic. Selected agents must be a
subset of possible agents. If the selected agent is not found, the work
item is sent to all possible agents. The selected agents are configured
in the partner profile and the IDOC administrator in T-code WE46.
u2022     Actual agents
The actual agent is the person who executes the work item from the inbox. A work item can have several selected agents but only one actual agent. When a selected agent executes a work item, the actual agent for the work item is established, and the work item immediately disappears from the inbox of other selected agents. However, if an actual agent realizes that he or she cannot resolve the problem, the user can replace the work item, causing it to reappear in the selected agentu2019s inboxes.
Level of Agents in ALE/EDI process
Level 1
If a partner profile is located for the problem, the organizational object specified at the message level (inbound or outbound) in the partner profile is notified.
Level 2
If level 1 is cannot be identified because of the problem locating the record, the level 2 organizational object specified in the General View of the Partner profile is read.
Level 3
If neither level 1 nor level 2 can be identified, the system reads the EDICONFIG table for IDOC administrator and sends a notification.
Processing by the Responsible Agent
u2022     The steps necessary to fix an error for which a work item is generated are as follows.
u2022     Execute work item to display the error. Examples of errors include problems in the control record, errors in IDOC data, and incorrect configuration.
u2022     The cause of the problem can usually be determined from the error message. If applicable, additional error information is also available for certain type of errors (for example application errors).
u2022     After the cause of the problem has been determined, it must be fixed outside workflow (or in some cases, within workflow). The recovery procedure depends on the nature of the problem.
-     If the error is in the IDOC data, the IDOC can be edited and then reprocessed from workflow.
-     If the error requires restarting the process from the beginning, the IDOC has to be marked for deletion to stop it from further processing and to clear the work item from the inbox.
-     If the error involves an IDOC that has not been created yet, the work item merely informs the person about the error.
Important T-codes
T-code      Description
SWLD      Area menu for work flow
SBWP or SO01     Sap inbox
SW01     Business object builder
PFTC      Task/ Task Groups
PFAC      Roles
SWU3     Maintain standard settings for SAP business workflow
PPOM     To change ORG structure
SWUS      Start workflow(Test Environment)
SWI15
SWI13     Task profile for user
Books Referred
ALE, EDI and IDOC Technologies for SAP by Arvind Nagpal

Std Work flow for Invoice Parking & posting

I am working om std SAP workflow for invoice document parking :
I have done the following activities :
1. Activate Work flow Template for Document Completion
Here i activated the event "Complete the Parked Log. IV Document"--> Incoming Invoice Document Parked. It is showing a green traffic light .
In agent assignment
Complete the Parked Log. IV Document>Complete the Parked Log. IV Document>Complete the Parked Invoice--> i have assigned the user MMCONFIG
2. In Define Release Criteria i have the following settings :
1000 H Credit 0.01 INR US MMCONFIG
1000 S Debit 0.01 INR US MMCONFIG
3. In Activate Workflow Template for Release for Posting
Here i activated the event Incoming Invoice Complete: ReleaseRel & i m getting a green traffic light .
In assign agents i did the following
Release the Completed Log. IV Document>Release the Completed Log. IV Document>Release the Completed Log. IV Document i assigned the user MMCONFIG
In Invoice Parking: Approve Release i assigned the user MMCONFIG .
For Invoice Parking: Release Invoice
Invoice Parking: Posting an Invoice " I AM NOT ABLE TO ASSIGN ANY USER AS THESE ARE BACKGROUND TASKS ".
Now when do a MIR7 - Park invoice & save the invoice as complete i am getting a mail in the mail box of MMCONFIG saying :
"Invoice Release 5105xxxxxxx 2009, Completed by MMCONFIG "
I go & release the same invoice .
Then i executed MIRO & tried posting the released invoice . The sysem doesnt allow me 2 post the invoice .
It automatically goes to MIR4 transaction & forces me to save as complete
if i try to post it the system says "Parked document is release-relevant and cannot be posted"
Pls tell me how can I post the invoice & IF MY SETTINGS FOR THE WORKFLOW IS OK ???
Regards
Anis

Firstly, check with the Binding of the event and workflow, if they are fine
then check if the workflow gets triggered when you are posting... to check this,
First go to transaction SWU8 - turn on the workflow trace and then
Proceed with posting the invoice
go to transaction SWU8 again and then turn off the workflow trace
go to SWU9 - to check which all workflows got triggered....
If there is any workitem in your workflow, then go to SWI1 and select the workitem of that workflow and press shift+F8 to check the status of it and also check to which all agents it had sent...
If possible just give a hardcoded value in the workitem for testing purpose and check if that goes properly, later on implement the rule.....
If the workflow does not triggere - go to transaction SWETYPV and deactivate and activate the event linkage with that workflow....
Regards,

Work flow for invoice verification

I would like to know how to find out/display the workflow related to MIRO transaction code, miro is invoice verification, how to find the z table created for this workflow.
given a work flow template number, how to view this template
thanks

Hello,
For MIRO the associated :
1) BOR : BUS2081
2) Workflow : WS20001004
Can you elaborate your requirement on z table?
If i have correctly understood your requirement :
To display the workflow template, run Tcode SWDD or
PFTC, select WS Workflow Template and give the workflow number without the prefix 'WS'
To make sure the Workflow is triggered, make sure the entry SWETYPV.
Run SWELS, and switch on Trace.
Run TCode : MIRO and check in SWEL, to make sure the Workflow has triggered without errors.
To start with, i hope this helps...
Cheers,
Remi

File not found error at Attachement link in GroupVote of Human Work Flow

Hi Gurus
In Human Work flow,
I have created the GroupVote and assigned to two person.
I checked "share attachments and comments" to share their issues.
One signed on to WorkApplist and review the forms and attached the file,
The file link was created but it could not be downloaded.
it could not delete.
I tested several times it occured same results.
It did not be happend when this option "share attachments and comments" was not checked.
domain log and opmn log are as below.
<2008-08-25 14:55:15,468> <ERROR> <oracle.bpel.services.workflow> <::> Identity Service Authentication failure.
Identity Service Authentication failure.
Check the error stack and fix the cause of the error. Contact oracle support if error is not fixable.
ORABPEL-10528
Identity Service Authentication failure.
Identity Service Authentication failure.
Check the error stack and fix the cause of the error. Contact oracle support if error is not fixable.
     at oracle.tip.pc.services.identity.jazn.xml.XMLAuthenticationService.authenticateUser(XMLAuthenticationService.java:150)
     at oracle.tip.pc.services.identity.jazn.xml.XMLIdentityService.authenticateUser(XMLIdentityService.java:426)
     at oracle.bpel.services.workflow.verification.impl.VerificationService.authenticateUser(VerificationService.java:299)
     at oracle.bpel.services.workflow.query.impl.TaskQueryService.authenticate(TaskQueryService.java:135)
     at worklistapp.servlets.Login.handleRequest(Login.java:101)
     at worklistapp.servlets.BaseServlet.doPost(BaseServlet.java:157)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:763)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
     at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
     at oracle.security.jazn.oc4j.JAZNFilter$1.run(JAZNFilter.java:396)
     at java.security.AccessController.doPrivileged(Native Method)
     at javax.security.auth.Subject.doAsPrivileged(Subject.java:517)
     at oracle.security.jazn.oc4j.JAZNFilter.doFilter(JAZNFilter.java:410)
     at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:621)
     at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:368)
     at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:866)
     at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:448)
     at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:302)
     at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:190)
     at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
     at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
     at java.lang.Thread.run(Thread.java:595)
OAS version is 10.1.3.1.
Any advice will be appricated.
Thanks

You are getting : ORABPEL-10528
Identity Service Authentication failure.
Identity Service Authentication failure.
This means that you have wrong username/password entries in your configuration files. Please recheck them and then things should be fine...
Hope this helps!
Cheers
Anirudh Pucha

Work flow block in credit memo request

Hi Friends,
I want to create a credit memo. I am creating the credit memo like: Sales order>Invoice>Credit memo request-->credit memo. Now my credit memo request is got created but is assigned with Workflow block at header level, now when I am going back in VA02 and saving it after removing the block at header level, but when I am again checking in VA02/VA03 work flow block is there. Now when I checked that in my workflow , it is in outbox and but I am not able to approve it becoz it is in outbox.
Where it is going for approval , it is only created by me and I don't see any approver field in credit memo request screen.
In the wrokflow outbox am getting that block CMR --as completed and get CMR approver as Error.
How can I remove the workflow block ? Any pointers.
Regards
Ashu
Edited by: ashutosh p on May 20, 2010 1:39 PM

Please check the Workflow log. By default whenever you create or act on any workflow workitem it will appear by default in your SAP Outbox.
Thnaks
Arghadip

Data/Work Flow in SAP

Hi All,
Plz. explain the Data/Work Flow in SAP
Is there any difference between this if so explain,
and kindly tell me the process.
thank you,
Narender

Hii..
Work Flow- SAP Business Workflow
Purpose
SAP Business Workflow can be used to define business processes that are not yet mapped in the R/3 System. These may be simple release or approval procedures, or more complex business processes such as creating a material master and the associated coordination of the departments involved. SAP Business Workflow is particularly suitable for situations in which work processes have to be run through repeatedly, or situations in which the business process requires the involvement of a large number of agents in a specific sequence.
You can also use SAP Business Workflow to respond to errors and exceptions in other, existing business processes. You can start a workflow when predefined events occur, for example an event can be triggered if particular errors are found during an automatic check.
SAP provides several workflows that map predefined business processes. These workflows do not require much implementation. For an overview of these SAP workflows, refer to Workflow Scenarios in Applications.
Integration
SAP Business Workflow uses the existing transactions and functions of the R/3 System and does not change the functions. You can combine the existing functions of the R/3 System to form new business processes with SAP Business Workflow. The workflow system takes over control of the business processes. If you are already using SAP Organizational Management, you can use the organizational structure created there to have the relevant agents carry out the individual activities. It is possible to have an activity carried out by a position. This ensures that the respective occupiers of the position can carry out the individual activities during execution of the workflow. This means that personnel changes in your organization are taken into account immediately in the execution of a workflow.
Features
SAP Business Workflow provides a number of tools for defining and analyzing workflows as well as for monitoring operation.
The Workflow Builder is for displaying and making changes to workflows. You can make small extensions directly to the original workflows supplied by SAP, such as carrying out your own agent assignments or changing deadline monitoring.
There are several Workflow Wizards to support you in the definition of workflows, with which you can create specific parts of a workflow. The Workflow Wizard Explorer gives you an overview of the existing Workflow Wizards.
In order to make the functions of the R/3 Systems available to a workflow, you use business objects, which you can define and analyze in the Business Object Builder. These business objects are made available to the workflow in reusable tasks. The Business Wizard Explorer gives you an overview of all existing tasks.
The end user receives information about the activities they are to carry out in their Business Workplace. This provides them with a central overview of all the activities that they are authorized to carry out. They can commence the activities from here.
Several tools are available to the workflow system administrator, with which they can control and analyze the current workflows. The workflow system administrator is notified of problems automatically by the system.
DATAFLOW-Data flow means flow of data from one module to another within a sap system.
Regards,
Aakash

Plz give me work flow of film editing in Final Cut Pro..

Hello Everyone...
I am basically a Avid Film Editor. Past 2 years I am using Final Cut Pro. Recently I finished Final Cut Pro Level 1 & T3. Right now I am working as a App. Support Engineer specially for Final Cut Pro .
I want know the work flow of film editing in Final Cut Pro. I am very interested to do film editing in FCP but the workflow from Avid to FCP its totally different.
I tried few options like using FCP & Cinema Tools..
1. Captured 25fps clips and cofirmed to 24fps in cinematools.
2. In FCP the Timeline frame rate is 24fps
But I am not able to understand..
1. What is Database?
2. Cant we capture 24fps in FCP?
3. How to Synchronize captured clips with Cinema Tools database?
4. How to link the captured clips in to Cinema Tools database?
5. Where do I enter the KN Start & KN End?
6. What about Pull List & Cut List?
Please give me the details of film technics in Final Cut Pro....
Thanks in advance....

I knew I'd find this same post here. That makes three versions of trhe same list of questions.
Posting three times here implies you have posted this set of questions in many other FCP forums around the Net. If that is so, do us all the kindness of returning to all of them and closing them. Include the suggestions you have received and the solutions that were successful for you. That way your multiple threads will show up on search inquiries when other confused FCP newbies try to start complex film projects.
It's a bummer you cannot find these answers in the FCP manuals, I'm usre you looked there first. But, since we run on volunteers around here, it may be several days before someone with enough practical CinemaTools experience can stop by and handle them for you. Please have some patience.
bogiesan

Confirmation Control Work Flow in Purchase Order

Hi Gurus,
   Can anyone explain me about the Confirmation Control Tab Work Flow in Purchase Order.
   If i select the Conf. Control in Purchase Order, next what process has to follow?
   Thanks in Advance
Regards,
Prabhakaran M

Hi Prabhakaran
The Confirmation Control tab has a field for selecting the COnfirmaiton control Key for the PO Item. This key Determines which confirmation categories are expected for a PO item (e.g. order acknowledgment, shipping notification).
There are four categories delivered in the standard system, which decides whether you need only a ASN for a PO Item, or ASN with a rough GR, or Rough GR only etc.
Once you have this key set up, system expects you to create that document for this item before you process the GR or Invoice.
You can also set up automatic ASN creation if you have EDI Integration with the vendor.
Benefit of ASN is that you ve the confirmed delivery dates and quantities well in advance and warehouse/Inventory team can plan their operations accordingly in advance...
I hope this clarifies your questions
Regards
Virender Singh

Regarding work flow for credit block release in sales order

Dear Experts,
Kindly help me with work flow-
my scenario is if customers credit limit of 5000$ exceeds in sales order it should be blocked and notification should go to authorize person through simple mail to release this block.
for this i have done settings in out control i have used output type krml and determined partner as employee responsible to release block in customer master but mail is not triggered to authorized person for credit block and how i can create work flow for this so that authorized person should get notify for credit block as well he releases block also.
Regards
Supriya

Dear supriyaparimal,
Please find the below points to fix your issue.
1. Configure the out put determination by using the condition type KRML.(Hope oyu have done it already).
2.Maintain the condition records in VV11 for condition type "KRML"
3.Then select the condition record and click the communication tab .
4. If you want to give any information you can use "Note for recipient".
5. If the information has to be sent to relevant person you recipient name in the recipient column.
Save the documnet.
If you raise the sales order and if it is blocked then system automatically send the information to respective person.
You can get this in formation in ""SBWP" transaction code.
Check the in box, the information what you have mentioned in the condition records will be appeared.
Please let me know if you have any clarifications
Thanks&Regards
raghu.k

Enabling Wrap-Up Data in Cisco Desktop Work Flow Administrator

Hello! I am running Cisco UCCX v7.0 and am trying to enable wrap-up data on my calls.
In the screenshot below, I am working with the Lending Work Flow Group and have added several Available Wrap-up Data reasons to the Work Flow Wrap-up Data reasons. I have also checked the boxes to Enable Wrap-up Data and to Enable Automatic State Change. I then clicked the Apply button and then manually synchronized the directory services from the Cisco Desktop Administrator webpage. Finally, I had the Agent login/logout of the CAD.
But when testing, the Agent was not prompted with a Wrap-up Data window. Is there a step I missed? Any input is greatly appreciated. Thanks!

Do you mean the Cisco Desktop Enterprise Service under System->Control Center? No, I have not restarted that service.
What is the business impact of doing so? Will it logout and/or disconnect agents that are logged into the CAD and on calls? Should it be done after business hours in a maintenance window?

Work flow SBWP Several Invoice

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