Work from home and just moved house, really slow i...

Question

Hello, I have just moved house ( 2 weeks ago) I use to get BT infinity so I was expecting a big drop but nothing like this. When I orderd my new BT package I was told to estimate speed of 12mb.
My internet cuts out regularly - 5 to 10 times aday and most of the time when I get incoming and out going calls.
-I was getting 11.1mb the first two days I moved in.
 - Currently plugged into test socket and did the 17070 and 2 and getting some static sound but did this with a wireless phone standing next to the receiver.
-Just got brand new ADSL filters from BT.
Any help would be fantastic due to this is damaging my work with clients - Thank you!

Answer 1

Already talked to BT about BT business two years ago and was told I did not need to "upgrade"
I have contacted a BT enginer who is coming out next week.
Thank you john46 - 
Line state:
Connected
Connection time:
0 day, 08:58:48
Downstream:
3,065 Kbps
Upstream:
531 Kbps
  ADSL settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
4.4 dB / 5.2 dB
Line attenuation (Down/Up):
22.0 dB / 8.4 dB
Output power (Down/Up):
0.0 dBm / 10.1 dBm
FEC Events (Down/Up):
48014 / 10044
CRC Events (Down/Up):
0 / 35
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
HEC Errors (Down/Up):
0 / 66
Error Seconds (Local/Remote):
0 / 27