WORK ITEMS

How can we create the WORK ITEMS of work flow??
My requirement is that when a sales order is created I need to send a work item to the authorised person with two options,Approve and Reject.
When he approves a method has to be created and when he rejects another method is to be executed and the mail has to be sent.How can we achieve this??
How do we trigger a WORKFLOW when a sales order is created??
How is tha data sent from one task to another??
Can someone help me with this please?

Hi
Regarding Work Flow
work flow scenarios.
1. applying for a leave.
2. approval process.
3. material creation process.
4. mainly work flow is for notification purpose.
chk this links
http://help.sap.com/saphelp_erp2005/helpdata/en/fb/135962457311d189440000e829fbbd/frameset.htm
http://help.sap.com/saphelp_erp2005/helpdata/en/c5/e4a930453d11d189430000e829fbbd/frameset.htm
Workflow
http://www.sap-img.com/workflow/sap-workflow.htm
http://help.sap.com/saphelp_47x200/helpdata/en/a5/172437130e0d09e10000009b38f839/frameset.htm
For examples on WorkFlow...check the below link..
http://help.sap.com/saphelp_47x200/helpdata/en/3d/6a9b3c874da309e10000000a114027/frameset.htm
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/PSWFL/PSWFL.pdf
http://help.sap.com/saphelp_47x200/helpdata/en/4a/dac507002f11d295340000e82dec10/frameset.htm
http://www.workflowing.com/id18.htm
http://www.e-workflow.org/
http://web.mit.edu/sapr3/dev/newdevstand.html
http://www.erpgenie.com/workflow/index.htm
http://www.sap-basis-abap.com/wf/sap-business-workflow.htm
http://www.insightcp.com/res_23.htm
A good tutorial
http://www.thespot4sap.com/articles/Invoice_Verification_Automation_Using_SAP_Workflow.asp
http://www.sap-basis-abap.com/wf/sap-business-workflow.htm
/people/alan.rickayzen/blog
/people/jocelyn.dart/blog/2006/06/19/why-use-abap-oo-with-workflow
a good book
http://www.sap-press.com/product.cfm?account=&product=H950
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/PSWFL/PSWFL.pdf
http://help.sap.com/saphelp_47x200/helpdata/en/4a/dac507002f11d295340000e82dec10/frameset.htm
http://www.sap-press.com/downloads/h950_preview.pdf
Check the following PDF
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/BCBMTWFMSTART/BCBMTWFMSTART.pdf
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/BCBMTWFMDEMO/BCBMTWFMDEMO.pdf
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/BCBMTWFMPM/BCBMTWFMPM.pdf
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/PSWFL/PSWFL.pdf
also seach the workflow forum: SAP Business Workflow
Workflow automates the steps and activities in a business process according to predefined procedures and rules.
Workflow presents information and documents to the appropriate knowledge worker or agent (another entity such as a program) to make a decision or perform an activity.
Workflow tracks each and every step in the process flow and maintains an ongoing status.
Workflow also collects and reports all of the metrics associated with the execution and completion of the process.
Check the below links u will get lot of info..
http://www.sap-press.com/product.cfm?account=&product=H950
Workflow
http://www.sap-img.com/workflow/sap-workflow.htm
http://help.sap.com/saphelp_47x200/helpdata/en/a5/172437130e0d09e10000009b38f839/frameset.htm
For examples on WorkFlow...check the below link..
http://help.sap.com/saphelp_47x200/helpdata/en/3d/6a9b3c874da309e10000000a114027/frameset.htm
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/PSWFL/PSWFL.pdf
http://help.sap.com/saphelp_47x200/helpdata/en/4a/dac507002f11d295340000e82dec10/frameset.htm
http://www.workflowing.com/id18.htm
http://www.e-workflow.org/
http://web.mit.edu/sapr3/dev/newdevstand.html
Go through the following links on FORK :
http://help.sap.com/saphelp_nw04/helpdata/en/24/e2283f2bbad036e10000000a114084/frameset.htm
http://help.sap.com/saphelp_nw04/helpdata/en/8d/25f1e7454311d189430000e829fbbd/frameset.htm
http://help.sap.com/saphelp_46c/helpdata/en/c5/e4a930453d11d189430000e829fbbd/content.htm
http://www.insightcp.com/res_23.htm
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/BCBMTWFMSTART/BCBMTWFMSTART.pdf
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/BCBMTWFMDEMO/BCBMTWFMDEMO.pdf
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/BCBMTWFMPM/BCBMTWFMPM.pdf
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/PSWFL/PSWFL.pdf
For more reference on workflow: http://****************/Tutorials/Workflow/Workflow.htm
http://help.sap.com/saphelp_erp2005vp/helpdata/en/04/9277a346f311d189470000e829fbbd/frameset.htm
Check these links.
http://www.sapgenie.com/workflow/index.htm
/people/ginger.gatling/blog/2005/12/01/link-workflow-business-objects-to-your-collaboration-tasks
http://help.sap.com/saphelp_nw04/helpdata/en/92/bc26a6ec2b11d2b4b5006094b9ea0d/content.htm
http://help.sap.com/saphelp_bw33/helpdata/en/92/bc26a6ec2b11d2b4b5006094b9ea0d/content.htm
http://help.sap.com/saphelp_bw31/helpdata/en/8d/25f94b454311d189430000e829fbbd/content.htm
http://www.sap-press.com/product.cfm?account=&product=H950
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/PSWFL/PSWFL.pdf
http://www.workflowing.com/id18.htm
http://www.e-workflow.org/
Workflow
http://www.sap-img.com/workflow/sap-workflow.htm
http://help.sap.com/saphelp_47x200/helpdata/en/a5/172437130e0d09e10000009b38f839/frameset.htm
For examples on WorkFlow...check the below link..
http://help.sap.com/saphelp_47x200/helpdata/en/3d/6a9b3c874da309e10000000a114027/frameset.htm
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/PSWFL/PSWFL.pdf
http://help.sap.com/saphelp_47x200/helpdata/en/4a/dac507002f11d295340000e82dec10/frameset.htm
http://www.workflowing.com/id18.htm
http://www.e-workflow.org/
http://web.mit.edu/sapr3/dev/newdevstand.html
http://www.sap-img.com/workflow/sap-workflow.htm
http://help.sap.com/saphelp_47x200/helpdata/en/a5/172437130e0d09e10000009b38f839/frameset.htm
For examples on WorkFlow...check the below link..
http://help.sap.com/saphelp_47x200/helpdata/en/3d/6a9b3c874da309e10000000a114027/frameset.htm
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/PSWFL/PSWFL.pdf
http://help.sap.com/saphelp_47x200/helpdata/en/4a/dac507002f11d295340000e82dec10/frameset.htm
http://www.workflowing.com/id18.htm
http://www.e-workflow.org/
http://web.mit.edu/sapr3/dev/newdevstand.html
Workflow tutorials with step-by-step and with screenshots are available at http://www.****************/Tutorials/Workflow/Workflow.htm
http://help.sap.com/saphelp_erp2005vp/helpdata/en/42/c14a9b55103116e10000000a1553f7/frameset.htm
http://help.sap.com/saphelp_erp2005vp/helpdata/en/c5/e4a930453d11d189430000e829fbbd/frameset.htm
http://www.sapgenie.com/workflow/
http://www.sap-img.com/workflow/sap-workflow.htm
http://help.sap.com/saphelp_47x200/helpdata/en/3d/6a9b3c874da309e10000000a114027/frameset.htm
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/PSWFL/PSWFL.pdf
http://help.sap.com/saphelp_47x200/helpdata/en/4a/dac507002f11d295340000e82dec10/frameset.htm
http://www.sap-basis-abap.com/wf/sap-business-workflow.htm
https://forums.sdn.sap.com/click.jspa?searchID=791580&messageID=2857887
https://forums.sdn.sap.com/click.jspa?searchID=791580&messageID=2855919
https://forums.sdn.sap.com/click.jspa?searchID=791580&messageID=2735228
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/BCBMTWFMSTART/BCBMTWFMSTART.pdf
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/BCBMTWFMDEMO/BCBMTWFMDEMO.pdf
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/BCBMTWFMPM/BCBMTWFMPM.pdf
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/PSWFL/PSWFL.pdf
Debug a workflow.
This has a step by step procedure :
http://fuller.mit.edu/workflow/debugging.pdf
www.erpgenie.com/sap/workflow/debugging.htm
http://www.erpgenie.com/workflow/debugging.htm?2b5de440
Workflow tutorials with step-by-step and with screenshots are available at
http://www.****************/Tutorials/Workflow/Workflow.htm
http://www.sapgenie.com/workflow/
http://www.sap-img.com/workflow/sap-workflow.htm
http://help.sap.com/saphelp_47x200/helpdata/en/3d/6a9b3c874da309e10000000a114027/frameset.htm
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/PSWFL/PSWFL.pdf
http://help.sap.com/saphelp_47x200/helpdata/en/4a/dac507002f11d295340000e82dec10/frameset.htm
http://www.workflowing.com/id18.htm
http://www.e-workflow.org/
http://web.mit.edu/sapr3/dev/newdevstand.html
http://www.sap-basis-abap.com/wf/sap-business-workflow.htm
https://forums.sdn.sap.com/click.jspa?searchID=791580&messageID=2857887
https://forums.sdn.sap.com/click.jspa?searchID=791580&messageID=2855919
https://forums.sdn.sap.com/click.jspa?searchID=791580&messageID=2735228
http://www.sapbrain.com/TUTORIALS/TECHNICAL/WORKFLOW_tutorial.html
Reward points for useful Answers
Regards
Anji

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In our issue, we are able to see the workitem in SAP inbox, but the same work item is not getting displayed in the portal.
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<ItemType name="uwl.task.webflow.TS17900101.SAP_ECC" connector="WebFlowConnector" defaultView="DefaultView" defaultAction="launchWebDynPro" executionMode="default">
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Masa
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Hi ,
I have created a subtype zcats of business object CATS and delegated it .
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I have include the method Approve1 of business object zcats in a standard task .
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Points would surely be awarded .

BEGIN_METHOD APPROVE1 CHANGING CONTAINER.
DATA: WORKITEMID_IMP LIKE OBJECT-KEY-ITEMID.
DATA: WI_CHCKWI LIKE SWWWIHEAD-WI_ID.
DATA: WORKITEM TYPE SWC_OBJECT.
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 CALL FUNCTION 'CATS_WF_APPROVAL'
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 TABLES
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END_METHOD.
hi ,
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Work Item not getting logically deleted

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Work Item Not getting Deleted

Hi
We have a starge issue.
We use the table SWWUSERWI to see all the work items in the user's inbox.
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Siva.

HI experts!!
The issue is solved!!!
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I want to get all recipients of a particular work item in workflow?
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Vinay.

Hi,
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How to get all kind of GP work items for all users

Dear all:
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thanks a lot.

ISearchResult result=UMFactory.getUserFactory().getUniqueIDs();
               IUser iuser;
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The above code retrives all the users from the UME
IGPUserContext context = GPContextFactory.getContextManager().createUserContext(iuser);
IGPWorkItem[] workitems = GPProcessFactory.getRuntimeManager().getWorkItems(GPWorkItemStatus.getTypeForCode("1"), context);
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Hope this will help you!

Can I report on the AGE of open Work Items? How? Group into Buckets?

Is there a way to report on the age of open work items?
Perhaps a bar graph that has several buckets.
a. Over 364
b. 180 to 364
c. 90 to 179
d. 1 to 89
And then a COUNT in each bucket.
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Make sense? How can I report like this?

Hi mrpeepers,
You can use following MDX script when you create this report that uses TfsOlapReportDS
with
member [Measures].[Age]
As
IIF([Measures].[Current Work Item Count]>0,DateDiff("d",cdate([System_CreatedDate].[Date].CurrentMember .name),Now()),null)
member [Measures].[AgeRange]
as
case
when [Measures].[Age] >70 then 70
when [Measures].[Age] >60 then 60
when [Measures].[Age] >50 then 50
when [Measures].[Age] >40 then 40
when [Measures].[Age] >30 then 30
when [Measures].[Age] >20 then 20
when [Measures].[Age] >10 then 10
when [Measures].[Age] >0 then 0
when [Measures].[Age] <0 then -1
else null
end
SELECT
non empty
{[Measures].[Current Work Item Count],[Measures].[Age] ,[Measures].[AgeRange]}
ON COLUMNS,
[System_CreatedDate].[Date].[Date].AllMembers on Rows
FROM [Current Work Item]
And then, drop a Chart to report designer, select “Current_Work_Item_Count” as datafield, AgeRange as category field.
Best Regards,
Ruiz
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
Sincerely,
Ruiz Yi

Report to get cumulative effort based on child items related to parent work item

We have created a new work item type called 'Release'
Release -> Features -> PBI/Bugs -> Tasks/Test Case
I have requirement to create many reports that has to filtered across the Release work item been created. We usually slice it by Area/Iteration but here the requirement is different.
For ex:
Releases Overview report:
Release name| Owner as AssignedTo| Status Indicator | Completed Work | Remaining Work | Open Impediments
I can fetch all the release work items (Work Items with System_workItemType =Release) w.r.to team project for this report. But for other calculations :
Compute Open Impediments
Find all the child items belong to the parent 'Release work item'
Pick Open Impediments (Work_Item_Count with System_workItemType=Impediment and State = Open) in that list.
Is this possible by querying olap ? Or we need to go for stored procedures for querying warehouse?
please give a fair idea to start with and good resources for learning MDX.
Thanks
Divya

Hi Divya,
Thanks for your post.
To get the Release work items and all linked Impediments, you can try to create the Work item and direct links query, under Filters for lined work items section, set Type of trees = Parent/Child, work item type = Impediments and State = Open. Please refer
to the information in this document:https://msdn.microsoft.com/en-us/library/dd286705.aspx?f=255&MSPPError=-2147217396.
For such a Release Overview report, you need create your custom report. For the MDX resource, please refer to this document:https://technet.microsoft.com/en-us/library/ms144785.aspx?f=255&MSPPError=-2147217396.
Or contact SQL Server Reporting Service experts for the better response
And you can also create the work item report using TFS API.
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
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Viewing ALL Open Work Items and Corresponding Approvers in System

Is there a workflow report in ECC that displays ALL open work items in the system at any given time and their approvers that need to take action?

Hi ,
SWIA - You can give a status of the workitem ( Ready , Inprocess ...........), workitem type (dialog....)
in the selection criteria and also the time then you can find all the open workitems.
And also you can check Header table SWWIHEAD it includes all the information related to workflows
but this is a lenghty process need to process object type and need to refer so many attributes.
best way is need to create one report make use of it.

Closing Collections Work Items based on FI-CA Transactions

Hello Colleagues,
We have a requirement to close Collections Work Items when certain transactions are performed, e.g. Creation of Instalment Plan, Write-off, Payments to name just a few.
Because some of these items involve clearings, Dunning will not be triggered for the cleared items. Therefore I assume the Dunning BRF configuration cannot be used to close the Work items.
Is the only way to close work items when these FICA transactions are performed is by coding FICA Event logic that is specific to each of the transactions? (e.g. use a Write-Off Event to close work items when items are written off, an Installment Plan Event when Installment Plan is created, and so on? )
Your insights will be very helpful.
Thanks in advance,
Ivor Martin

Thanks Bill.
I understand and agree with the expectation gap about Instalment Plans.
Some good news on clearing of dunned items:
We did some more testing after un-checking the "Enforcement" Work item in the Work item category configuration.
Now the work item is closed when the document that is in dunning is cleared (i.e. via payments, write-offs, reversals, acct maintence, etc). The Work item Status turns to "G" (closed due to incoming payment).
I have logged an OSS in regards to the Instalment Plan on the request of my client - I would be surprised if they send us a fix to close the work item upon creation of an Instalment Plan. I think we will end up coding our work item closing logic in FI-CA Event 3040 (after the Instalment Plan is created).
Regards,
Ivor

How to delete work items

Hi,
I'm using XI 3.0 and am trying to delete some Work Items that are sitting in Error status.
I've tried following OSS note 807906 but cannot see the menu items mentioned (specifically the Edit=>Change option) - can someone explain more clearly how to delete them?
Thx
Here is summary of OSS Note:
"First make sure that the process is actually 'irretrieveably lost', that is, that it has not simply encountered a temporary error (for example, the failure of synchronous sending and so on).
If you are certain that the process is no longer required, call the log of the affected process (using the process selection (SWF_XI_SWI1)) or the SXMB_MONI, ... and display the work item of the process (Workflows).
Go to the technical work-item display (if this is not displayed by default) and then select Edit => Change there.
Under 'Services for Administration', select the 'Logical Deletion' function.
This function is used to set the process to the 'Logically Deleted' status and to delete all outstanding correlations. The process has then reached its final status and can also be archived"

brian
are u luking into deleting error messages. If yes then,
SXMB_ADM --> Schedule/Delete Jobs
Delete Messages SXMB_MONI

Workflow loop, return the work item to the inbox, instead of automatically executing the work item

Hello all,
Within a workflow I have a loop. Inside that a foreground step is executed. Then a condition step is executed to decide if the workflow should continue, stop, or return the work item to the inbox.
This new workflow was modeled after an existing workflow that is doing just that. Unfortunately, this new workflow is not returning the work item to the inbox. Instead, it just keeps displaying the screen that is called by the function module that is called by the business object method that is executed when the foreground task runs.
I've included a Word document with further detail in a number of screen prints. Hopefully this is something that will experience workflow developer may have seen before and know how to correct.
Unfortunately I have done very little workflow development and don't have a clue what might be causing this problem.
Any help would be greatly appreciated.
Bruce
I could not attach a Word file, so I added 3 jpg files. I would have added another 3, but it seems that posts are limited to 3 files.

Hi Bruce,
As per your design, If you are approving or returning, the workflow loops back to the step "Approver - stat key approve".
Suppose you are one of the approver for this step ""Approver - stat key approve" and if you click on approve or return, then it will try to create a new workitem for "Approver - stat key approve" step.
As you are one of the approver again, the window opens immediately instead of reaching the inbox of all other approvers.
Include a dummy activity step in the "approve & return" condition outcome.
Active the workflow & refresh the buffer SWU_OBUF.
After this, when you click on return it will not open the same screen again. Instead it will be reaching all the approvers' SAP inbox.
Thanks,
Karthikeyan

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