Workcenter message not picking contract

Hi All,
I am working solman 7.0 configured incident management serives desk and support notification messages are getting logged from ECC to Solman workcenter along with contract determination . But as we know message can be logged directly from workcenter while i am logging from workcenter contract determination not happening .
Regards
subbaraju

Hi samantha,
              I installed Solman7.0 Ehp1, sucessfully finished after i configured SAPROUTER, MOPZ,SERVICE DESK, Now i am activating SOLMAN_WORKCENTER, unfortunately could not displaying " I activated "AGS*"  related all the services above 25 services. but page could not displaying
then check all the services for "TEST SERVICES" this also "CONNECTION TIME OUT ERROR showing"
          1. smicm t-code value is 6000 there.
          2. I activated all the servies also
          3. added roles also 3 roles.
anybody giveme solution please.

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