Workflow Agent Listener and Service Components showing Down status

Hi
We are using oracle11i(11.5.10.2) on windows 2000 server
unable to satrt Workflow agent and service component but mail server showing running status
what could be the problem?
with Regards
AUH

Hi Auh;
Please check below and see its helpful:
'Service Component Container is not Running' when Trying to Start Workflow Components [ID 733335.1]
Oracle Workflow Release 12 Diagnostics [ID 469822.1]
11i/R12 - A guide for troubleshoting Workflow Notification Emails - Inbound and Outbound [ID 831982.1]
Cannot start WF Agent Listener - Error "Service Component Container Not Running" [ID 559388.1]
How to Start Workflow Service Component Containers? [ID 436183.1]
Troubleshooting Workflow Agent Listener's failure to start [ID 469009.1]
Regard
Helios

Similar Messages

Workflow Agent Listener and Workflow Background Engine

Hi all,
I try to update roles via User Management responsibility but when applying them it throws the following warning: "Updates to Role data will not be visible in the application until the following processes are started : Workflow Agent Listener and Workflow Background Engine". So, my question is via which responsibility i can submit those requests and is there anything else i should know before creating, update roles and assigning permissions to them?
Thanks in advance,
Alexander.

I checked the requests and i found that Workflow Background Engine completed successful. Only Open Period Balance finished with error but is it possible this to be the reason of the given warning? I believe not.
And pls kindly explain what exactly means "you may need to log a SR."? Create a Service Request (SR) in My Oracle Support website so you get a help from Oracle Support Engineer (assuming you have a valid CSI number and MOS account) -- https://support.oracle.com
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Workflow Agent Listener and Workflow Background program run after each minute

Hello,
We have scheduled Workflow agent listener program to be run after 5 minutes but it runs every minute more than once and fills concurrent request queue.
Please help.
EBS 12.1.1, DB 11.1.0.7, Linux 5.
Thanks & Regards
Aneel Ahmed

We have scheduled Workflow agent listener program to be run after 5 minutes but it runs every minute more than once and fills concurrent request queue.
Looks like this concurrent program was scheduled to run more than once? Maybe under a different application user?
What if you cancel the recent schedule you made, would you be able to reproduce the issue then?
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Hussein

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Hi,
I need to start work flow agent listener and workflow background engine in R12.1.3. Could you please specify how to start a workflow agent listener and workflow agent background engine.
Please send me link if any documents are there .
Best Regards,
Anil

I need to start work flow agent listener and workflow background engine in R12.1.3. Could you please specify how to start a workflow agent listener and workflow agent background engine. How to start the Workflow Deferred Agent Listener andWorkflow Java Deferred Agent Listener? [ID 548918.1]
Please send me link if any documents are there . Please search the forum before posting similar questions.
http://forums.oracle.com/forums/search.jspa?threadID=&q=How+to+start+Workflow+Agent+Listener&objID=c3&dateRange=all&userID=&numResults=15&rankBy=10001
http://forums.oracle.com/forums/search.jspa?threadID=&q=How+to+start+Workflow+Background+process&objID=c3&dateRange=all&userID=&numResults=15&rankBy=10001
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Workflow Agent Listener Service is Down

Hi,
EBS version 12.0.4
While starting Workflow notification mailer , Workflow Agent Listener Service state is activated but status is Down.Also same status for Workflow Document Web Services Service.
Acual process showing 0 and Target as 1.
whereas Workflow Mailer Service is Activated with status UP
We tried steps from 559388.1 note bouncing apache,starting container but same error.
Please advice.
Thanks & Regards--Dhanashree

Hi,
Pls find the log.
GC 12413K->7696K(16984K), 0.0069343 secs]
[Sep 4, 2010 12:27:18 AM BST]:1283556438150:-1:-1:STFPROJAPP001.fna.pbpo.com:10.32.97.435:-1:-1:1:20420:ANONYMOUS(0):-1:Thread[inboundThreadGroup1,5,inboundThreadGroup]:10.32.97.435:23133:1283556438150:14:ERROR:[fnd.wf.bes.PLSQLQueueHandler]:dequeue() :Could not execute() the CallableStatement or retrieve OUT parameter -> java.sql.SQLException: Io exception: Connection timed out
[Sep 4, 2010 12:27:18 AM BST]:1283556438150:-1:-1:STFPROJAPP001.fna.pbpo.com:10.32.97.435:-1:-1:1:20420:SYSADMIN(0):-1:Thread[inboundThreadGroup1,5,inboundThreadGroup]:10.32.97.435:23133:1283556438150:15:ERROR:[fnd.wf.bes.PLSQLQueueHandler]:dequeue() :Could not execute() the CallableStatement or retrieve OUT parameter -> java.sql.SQLException: Io exception: Connection timed out
[Sep 4, 2010 12:36:01 AM BST]:1283556961887:-1:-1:STFPROJAPP001.fna.pbpo.com:10.32.97.435:-1:-1:1:20420:SYSADMIN(0):-1:Thread[inboundThreadGroup1,5,inboundThreadGroup]:10.32.97.435:23133:1283556438150:15:ERROR:[SVC-GSM-WFALSNRSVC-177852-10022 : oracle.apps.fnd.cp.gsc.SvcComponentProcessor.read()]:Error occurred while dequeueing -> oracle.apps.fnd.wf.bes.QueueHandlerException: Could not execute() the CallableStatement or retrieve OUT parameter -> java.sql.SQLException: Io exception: Connection timed out
[Sep 4, 2010 12:28:34 AM BST]:1283556514169:-1:-1:STFPROJAPP001.fna.pbpo.com:10.32.97.435:-1:-1:1:20420:SYSADMIN(0):-1:Thread[inboundThreadGroup1,5,inboundThreadGroup]:10.32.97.435:23133:1283556514169:19:ERROR:[SVC-GSM-WFALSNRSVC-177852-10003 : oracle.apps.fnd.wf.bes.AgentListenerProcessor.read()]:Could not executeUpdate() on { CALL   WF_EVENT.LISTEN ( p_agent_name => :1, p_wait => :2, p_correlation => :3, p_deq_condition => null, p_message_count => :4, p_max_error_count => :5 )} -> java.sql.SQLException: Io exception: Connection timed out
[Sep 4, 2010 12:27:27 AM BST]:1283556447537:-1:-1:STFPROJAPP001.fna.pbpo.com:10.32.97.435:-1:-1:1:20420:SYSADMIN(0):-1:Thread[inboundThreadGroup1,5,inboundThreadGroup]:10.32.97.435:23133:1283556447537:17:ERROR:[SVC-GSM-WFALSNRSVC-177852-10004 : oracle.apps.fnd.wf.bes.AgentListenerProcessor.read()]:Could not executeUpdate() on { CALL   WF_EVENT.LISTEN ( p_agent_name => :1, p_wait => :2, p_correlation => :3, p_deq_condition => null, p_message_count => :4, p_max_error_count => :5 )} -> java.sql.SQLException: Io exception: Connection timed out
[Sep 4, 2010 12:28:59 AM BST]:1283556539358:-1:-1:STFPROJAPP001.fna.pbpo.com:10.32.97.435:-1:-1:1:20420:SYSADMIN(0):-1:Thread[inboundThreadGroup1,5,inboundThreadGroup]:10.32.97.435:23133:1283556539358:20:ERROR:[SVC-GSM-WFALSNRSVC-177852-10002 : oracle.apps.fnd.wf.bes.AgentListenerProcessor.read()]:Could not executeUpdate() on { CALL   WF_EVENT.LISTEN ( p_agent_name => :1, p_wait => :2, p_correlation => :3, p_deq_condition => null, p_message_count => :4, p_max_error_count => :5 )} -> java.sql.SQLException: Io exception: Connection timed out
[Sep 4, 2010 12:35:53 AM BST]:1283556953006:-1:-1:STFPROJAPP001.fna.pbpo.com:10.32.97.435:-1:-1:1:20420:SYSADMIN(0):-1:Thread[inboundThreadGroup1,5,inboundThreadGroup]:10.32.97.435:23133:1283556438150:14:ERROR:[SVC-GSM-WFALSNRSVC-177852-10021 : oracle.apps.fnd.cp.gsc.SvcComponentProcessor.read()]:Error occurred while dequeueing -> oracle.apps.fnd.wf.bes.QueueHandlerException: Could not execute() the CallableStatement or retrieve OUT parameter -> java.sql.SQLException: Io exception: Connection timed out
[GC 12432K->8231K(16984K), 0.0214131 secs]
[Sep 4, 2010 12:27:47 AM BST]:1283556467428:-1:-1:STFPROJAPP001.fna.pbpo.com:10.32.97.435:-1:-1:1:20420:SYSADMIN(0):-1:Thread[inboundThreadGroup1,5,inboundThreadGroup]:10.32.97.435:23133:1283556467428:18:ERROR:[SVC-GSM-WFALSNRSVC-177852-10005 : oracle.apps.fnd.wf.bes.AgentListenerProcessor.read()]:Could not executeUpdate() on { CALL   WF_EVENT.LISTEN ( p_agent_name => :1, p_wait => :2, p_correlation => :3, p_deq_condition => null, p_message_count => :4, p_max_error_count => :5 )} -> java.sql.SQLException: Io exception: Connection timed out
[Sep 4, 2010 12:27:18 AM BST]:1283556438150:-1:-1:STFPROJAPP001.fna.pbpo.com:10.32.97.435:-1:-1:1:20420:SYSADMIN(0):-1:Thread[inboundThreadGroup1,5,inboundThreadGroup]:10.32.97.435:23133:1283556438150:16:ERROR:[fnd.wf.bes.PLSQLQueueHandler]:dequeue() :Could not execute() the CallableStatement or retrieve OUT parameter -> java.sql.SQLException: Io exception: Connection timed out
[Sep 4, 2010 12:36:01 AM BST]:1283556961937:-1:-1:STFPROJAPP001.fna.pbpo.com:10.32.97.435:-1:-1:1:20420:SYSADMIN(0):-1:Thread[inboundThreadGroup1,5,inboundThreadGroup]:10.32.97.435:23133:1283556438150:16:ERROR:[SVC-GSM-WFALSNRSVC-177852-10040 : oracle.apps.fnd.cp.gsc.SvcComponentProcessor.read()]:Error occurred while dequeueing -> oracle.apps.fnd.wf.bes.QueueHandlerException: Could not execute() the CallableStatement or retrieve OUT parameter -> java.sql.SQLException: Io exception: Connection timed out
[Sep 4, 2010 12:36:01 AM BST]:1283556961959:-1:-1:STFPROJAPP001.fna.pbpo.com:10.32.97.435:-1:-1:1:20420:SYSADMIN(0):-1:Thread[inboundThreadGroup1,5,inboundThreadGroup]:10.32.97.435:23133:1283556467428:18:ERROR:[SVC-GSM-WFALSNRSVC-177852-10005 : oracle.apps.fnd.cp.gsc.Processor.performError(ProcessorException)]:Maximum number of errors have occurred for this processing thread.
[Sep 4, 2010 12:36:02 AM BST]:1283556962038:-1:-1:STFPROJAPP001.fna.pbpo.com:10.32.97.435:-1:-1:1:20420:SYSADMIN(0):-1:Thread[inboundThreadGroup1,5,inboundThreadGroup]:10.32.97.435:23133:1283556514169:19:ERROR:[SVC-GSM-WFALSNRSVC-177852-10003 : oracle.apps.fnd.cp.gsc.Processor.performError(ProcessorException)]:Maximum number of errors have occurred for this processing thread.
[Sep 4, 2010 12:36:02 AM BST]:1283556962041:-1:-1:STFPROJAPP001.fna.pbpo.com:10.32.97.435:-1:-1:1:20420:SYSADMIN(0):-1:Thread[inboundThreadGroup1,5,inboundThreadGroup]:10.32.97.435:23133:1283556539358:20:ERROR:[SVC-GSM-WFALSNRSVC-177852-10002 : oracle.apps.fnd.cp.gsc.Processor.performError(ProcessorException)]:Maximum number of errors have occurred for this processing thread.
[Sep 4, 2010 12:36:18 AM BST]:1283556978393:-1:-1:STFPROJAPP001.fna.pbpo.com:10.32.97.435:-1:-1:1:20420:SYSADMIN(0):-1:Thread[ComponentMonitor,5,main]:10.32.97.435:23133:1282813541517:1:EXCEPTION:[SVC-GSM-WFALSNRSVC-177852 : oracle.apps.fnd.cp.gsc.SvcComponentMonitor.startAutomaticComponents()]:Starting automatic component 10002
[Sep 4, 2010 12:36:18 AM BST]:1283556978632:-1:-1:STFPROJAPP001.fna.pbpo.com:10.32.97.435:-1:-1:1:20420:SYSADMIN(0):-1:Thread[ComponentMonitor,5,main]:10.32.97.435:23133:1282813541517:1:ERROR:[SVC-GSM-WFALSNRSVC-177852 : oracle.apps.fnd.cp.gsc.SvcComponentMonitor.process()]:Monitoring failed this iteration -> oracle.apps.fnd.cp.gsc.ProcessorException: Could not start automatic component -> oracle.apps.fnd.cp.gsc.server.GenericSvcComponentEOException: The Service Component Container is not running.
[Sep 4, 2010 12:37:01 AM BST]:1283557021942:-1:-1:STFPROJAPP001.fna.pbpo.com:10.32.97.435:-1:-1:1:20420:SYSADMIN(0):-1:Thread[inboundThreadGroup1,5,inboundThreadGroup]:10.32.97.435:23133:1283556438150:15:ERROR:[fnd.wf.bes.PLSQLQueueHandler]:prepareDequeueStatement() : Could not prepare dequeue CallableStatement or set IN parameters 1, 3, or 4 or register OUT parameter -> java.sql.SQLException: Closed Connection
[Sep 4, 2010 12:37:01 AM BST]:1283557021943:-1:-1:STFPROJAPP001.fna.pbpo.com:10.32.97.435:-1:-1:1:20420:SYSADMIN(0):-1:Thread[inboundThreadGroup1,5,inboundThreadGroup]:10.32.97.435:23133:1283556438150:15:ERROR:[SVC-GSM-WFALSNRSVC-177852-10022 : oracle.apps.fnd.cp.gsc.SvcComponentProcessor.read()]:Error occurred while dequeueing -> oracle.apps.fnd.wf.bes.QueueHandlerException: Could not prepare dequeue CallableStatement or set IN parameters 1, 3, or 4 or register OUT parameter -> java.sql.SQLException: Closed Connection
[Sep 4, 2010 12:37:02 AM BST]:1283557022071:-1:-1:STFPROJAPP001.fna.pbpo.com:10.32.97.435:-1:-1:1:20420:SYSADMIN(0):-1:Thread[inboundThreadGroup1,5,inboundThreadGroup]:10.32.97.435:23133:1283556438150:14:ERROR:[fnd.wf.bes.PLSQLQueueHandler]:prepareDequeueStatement() : Could not prepare dequeue CallableStatement or set IN parameters 1, 3, or 4 or register OUT parameter -> java.sql.SQLException: Closed Connection
Regds,

How to activate Workflow Agent listener Service - Oracle E-BIZ R12

Environment
DB : 11.1.0.7
Appl Rel. : R12.1.1
OS : RHEL 5.1 (x86_64)
Following is the work around done to bring up WF Agent listener
After Completion of Clone navigating to WORKFLOW system ,
Status of     Notication Mailers : Down
          Agent Listeners : Down
          Service Components : Down
-- Workflow Notification Mailer is not reqd for this Instance
I have done following NAVIGATION
Login as sysadmin
Go to System Administartor > OAM > Wrkflow > Service Components
Here this window theres a drop down with defined actions , i have selected Stop ALL and hit Go
a Conq Req got submitted , when i have checked System Administartor > OAM > Wrkflow > Service Components
state of the components are deactivating ...
After a while i have selected WF Agent listener and started from OAM and in another windows checked the concurrent request , it got completed normal and there was no output and logfile and priority was 0
Please guide me what has to be done to enable particular service ..
- Chetan

Please see these MOS Docs.
How to start the Workflow Deferred Agent Listener andWorkflow Java Deferred Agent Listener? [ID 548918.1]
'Service Component Container is not Running' when Trying to Start Workflow Components [ID 733335.1]
Troubleshooting Workflow Agent Listener's Failure To Start [ID 469009.1]
Thanks,
Hussein

Oracle Workflow Manager, Agent Listener, and Java Mailer problem

Hi,
I am not sure this topic to this forum, since this might be installation issue.
But I am hitting a big wall.
I had Windows 2000 SP4.
I have already installed Oracle Database 10gR1, Oracle Developer 10gR2, and Oracle Workflow 2.6.3 Standalone previously.
Including :
- Oracle Workflow Server 2.6.3
- Oracle Workflow Builder 2.6.3.5
- Apache HTTP Server 9.0.4
- Workflow Middle Tier
Anything seems to right, including the Notification Mailer and the Business Event.
And I had also made backup of them surely.
Now,
I'd like to change into Oracle Database 10gR2 because :
1. Some errors I found when I tried to call a Report from Oracle Form.
Unable to connect to Report Server ...
I thought Oracle Database 10gR1 is not suitable for Oracle Developer 10gR2.
2. And in the OWF 2.6.3 Workflow Home Page, there was no Logout button (which I found in OWF 2.6.4)
I removed my previous installation including Oracle Workflow.
After strugglineg in the installation of Oracle Database 10gR2, now I am facing another problem with Oracle Workflow.
I succesfully installed Oracle Workflow 2.6.4 Server and Oracle Workflow Manager (standalone version),
and the Oracle Workflow Middle Tier.
After I launch Oracle Workflow Configuration Assisstant, everthing seems to be normal.
I succed to open the Oracle Workflow Home Page (and found the Logout button there)
Next, I tried to navigate to the Oracle Workflow Manager.
1. I start the OC4J_Workflow_Management_Container --> initialized
2. OC4J_Workflow_Component_Container
The following error line appeared in the OC4J command prompt
06/05/26 10:31:40 LOG_ID_UNKNOWN : oracle.apps.fnd.cp.gsc.Logger.Logger(String,
int) : Logging to System.out until necessary parameters are retrieved for Logger
to be properly started.
06/05/26 10:31:40 LOG_ID_UNKNOWN : oracle.apps.fnd.cp.gsc.SvcComponentContainer.
initializeStateMachine() : BEGIN [default implementation]
06/05/26 10:31:40 LOG_ID_UNKNOWN : oracle.apps.fnd.cp.gsc.SvcComponentContainer.
getNewWorkflowContext() : BEGIN
06/05/26 10:31:45 LOG_ID_UNKNOWN : oracle.apps.fnd.cp.gsc.SvcComponentContainer.
loadGlobalParameters() : BEGIN
06/05/26 10:31:48 oracle.apps.fnd.wf.common.ContextFactoryException: Unable to g
et connection from data source because the following Exception occurred -> java.
sql.SQLException: ORA-28000: the account is locked
06/05/26 10:33:57 Oracle Application Server Containers for J2EE 10g (9.0.4.1.0)
initialized
3. finally it initialized
Next I tried to go to Oracle Workflow Manager from related link of Enterprise Manager
It is said that the OWF_MGR is locked
(I surprised since I had UNLOCKED the OWF_MGR after the installation and succeed to login at the Workflow Home Page)
And the following error line appeared in the commaned prompt after that
06/05/26 10:35:03 OrionCMTConnection not closed, check your code!
06/05/26 10:35:03 Logical connection not closed, check your code!
06/05/26 10:35:03 (Use -Djdbc.connection.debug=true to find out where the leaked
connection was created)
4. I re-UNLOCK the OWF_MGR and login to Oracle Workflow Manager
I noticed that the Agent Listener and Notification Service is Unavailable
(In OWF 2.6.3, The Agent Listener was started and Notification Service was waiting to be configured)
I tried to start one of the Agent Listener, but the following error appeared
ERROR: The Service Component Container is not running
Well, I had the same problem when installing the OWF 2.6.3
I tried to uninstall (remove) and re-install it like I had done before in OWF 2.6.3
(based on someone's post in Oracle's forum)
But this time, the re-installation won't fix this problem. (It was succeed in the OWF 2.6.3)
Everytime I start the OC4J, using wfmgrstart.bat and wfsvcstart.bat
the OWF_MGR is re-LOCKED(TIME) automatically.
And the servlet (WFALSNRSVC and WFMLRSVC) are not running.
I am worry, since I cannot use the Notification Mailer if this problem had not fixed yet.
(In OWF 2.6.3, the mailer was not available until those servlet is Started)
Sorry for the long post.
Any help would be grateful.
Many thanks,
Buntoro

Hi,
Finally, I have found the solution.
Step :
1. Start all of the Oracle Service, except for the OC4J
If you have already started OC4J, then stop them
Unlocked the <wf_manager_user>
2. Search in your Oracle Home : data-sources.xml
There should be two files,
one is in the ...\OC4J_Workflow_Component_Container\application-deployments\WFALSNRSVCApp
the other is in ...\OC4J_Workflow_Component_Container\application-deployments\WFMLRSVCApp
3. Make sure, you create back up of them.
4. Replace the following line
password="->pwForOwfMgr"
with
password="<your_wf_manager_password>",
should be look like this
password="a"
5. Now start the OC4J using wfmgrstart.bat and wfsvcstart.bat
6. Next, login to the Oracle Workflow Manager
This worked for me.
Hope this will help someone who has the same problem.
Buntoro

Workflow Agent Listener Service - Performance tuning for high volume

We have AR and Collection which initiate thousands of workflows. We also have various other workflows that run parallell activities. We have workflow backgrond engine schedule as Y,N,N for each of the item types.
It takes many hours for the workflows to progress. In some cases the background engine stays running on the current manager for hours when it reaches flow steps that take longer. It looks like the Workflow Agent Listener Service processes a single flow at one time which is killing us when longer running processes are running. We run 1 Workflow Agent Listener Service with 30 threads assuming it would pick up and process 30 items. It is very hard to tell if we have improvement.
Does anyone have any information on the following-
1) is it better to have more than 1 Workflow Agent Listener Service or is 1 sufficient?
2) is there a benefit to having multiple threads?

Please mention the details of the application release, database version and OS.
Can you find any errors in the workflow/database log files?
Any locks in the database?
Please see these doc.
Troubleshooting WF_DEFERRED Agent Listeners Performance [ID 468650.1]
Autoadjustment Business Events Blocking Wf_deferred Queue [ID 1120818.1]
Performance Caused By Lock On WF_EVENT.LISTEN [ID 579471.1]
Thanks,
Hussein

WORKFLOW AGENT LISTENER SERVICE 기동되지 않을때

제품 : AOL
작성날짜 : 2005-11-28
WORKFLOW AGENT LISTENER SERVICE 기동되지 않을때
========================================
PURPOSE
신규설치 및 Clonning후 WORKFLOW AGENT LISTENER SERVICE 기동되지 않을때가 있습니다. 이에 대한 조치사항을 기술하고 있습니다.
Problem Description
증상
1. Workflow Agent Listener Service 와 Workflow Mailer Service 기동되지 않습니다.
2. 기동될때 "Activating" status 로 남아 있습니다.
3. 위와 같은 증상은 아래와 같은 원인에 발생할수 있습니다.
(a) The WF_JMS_IN 와 WF_JMS_OUT queues 가 invalid 일때
(b) 아래 workflow listeners 와 mailer 들이 'STOPPED_ERROR' status일때
Workflow Deferred Agent Listener
Workflow Deferred Notification Agent Listener
Workflow Error Agent Listener
Workflow Inbound Notifications Agent Listener
Workflow Notification Mailer
(c) Af_CLASSPATH 가 JDK 1.3.1을 가리키지 않을때
Solution Description
이런 증상이 발견될경우 아래와 같은 조치를 취해주세요.
1. missing/corrupt queues 가 있는지 확인하고 이를 재성성 해주세요.
sqlplus apps/apps @$FND_TOP/patch/115/sql/wfjmsqc.sql applsys apps
위 sql이 먹지 않을때
다음 command들을 copy/paste해서 작업해주세요(APPLSYS user로 하셔야 합니다.)
Exec dbms_aqadm.stop_queue( queue_name => ' WF_JMS_IN', wait => FALSE);
Exec dbms_aqadm.drop_queue(queue_name=> ' WF_JMS_IN');
exec dbms_aqadm.drop_queue_table( queue_table => ' WF_JMS_IN', force => TRUE);
Exec dbms_aqadm.stop_queue( queue_name => ' WF_JMS_OUT', wait => FALSE);
Exec dbms_aqadm.drop_queue(queue_name=> ' WF_JMS_OUT');
exec dbms_aqadm.drop_queue_table( queue_table => ' WF_JMS_OUT', force => TRUE);
위 queue들이 drop되면 아래 sql을 다시 실행해 주세요.
sqlplus apps/apps @$FND_TOP/patch/115/sql/wfjmsqc.sql applsys apps
그리고 확인차 wfver.sql를 돌려주세요.
(Note: The file wfjmsqc.sql has been replaced in 9.2.0.4 with wfjmsqc2.sql.)
2. 11.5. 7 이전 버전은 JDK 1.3을 CM node에 설치해야 하고 patch 2356331 를 적용해야 합니다.
Please reference:
Note:242941.1 (How To Troubleshoot Java-based Workflow Notification Mailer In 11.5.9 and OWF.G)
Note:130091.1 (Upgrading Oracle Applications 11i to use JDK 1.3)
3. 환경변수 AF_JRE_TOP, AF_CLASSPATH, and AFJVAPRG 가 $APPL_TOP/admin/adovars.env에 제대로 설정되었는지 확인해 주세요. 그리고 이들이 JDK 1.3.1을 가리키고 있는지 확인해 주세요.
Reference Documents
Note 278428.1

제품 : AOL
작성날짜 : 2005-11-28
WORKFLOW AGENT LISTENER SERVICE 기동되지 않을때
========================================
PURPOSE
신규설치 및 Clonning후 WORKFLOW AGENT LISTENER SERVICE 기동되지 않을때가 있습니다. 이에 대한 조치사항을 기술하고 있습니다.
Problem Description
증상
1. Workflow Agent Listener Service 와 Workflow Mailer Service 기동되지 않습니다.
2. 기동될때 "Activating" status 로 남아 있습니다.
3. 위와 같은 증상은 아래와 같은 원인에 발생할수 있습니다.
(a) The WF_JMS_IN 와 WF_JMS_OUT queues 가 invalid 일때
(b) 아래 workflow listeners 와 mailer 들이 'STOPPED_ERROR' status일때
Workflow Deferred Agent Listener
Workflow Deferred Notification Agent Listener
Workflow Error Agent Listener
Workflow Inbound Notifications Agent Listener
Workflow Notification Mailer
(c) Af_CLASSPATH 가 JDK 1.3.1을 가리키지 않을때
Solution Description
이런 증상이 발견될경우 아래와 같은 조치를 취해주세요.
1. missing/corrupt queues 가 있는지 확인하고 이를 재성성 해주세요.
sqlplus apps/apps @$FND_TOP/patch/115/sql/wfjmsqc.sql applsys apps
위 sql이 먹지 않을때
다음 command들을 copy/paste해서 작업해주세요(APPLSYS user로 하셔야 합니다.)
Exec dbms_aqadm.stop_queue( queue_name => ' WF_JMS_IN', wait => FALSE);
Exec dbms_aqadm.drop_queue(queue_name=> ' WF_JMS_IN');
exec dbms_aqadm.drop_queue_table( queue_table => ' WF_JMS_IN', force => TRUE);
Exec dbms_aqadm.stop_queue( queue_name => ' WF_JMS_OUT', wait => FALSE);
Exec dbms_aqadm.drop_queue(queue_name=> ' WF_JMS_OUT');
exec dbms_aqadm.drop_queue_table( queue_table => ' WF_JMS_OUT', force => TRUE);
위 queue들이 drop되면 아래 sql을 다시 실행해 주세요.
sqlplus apps/apps @$FND_TOP/patch/115/sql/wfjmsqc.sql applsys apps
그리고 확인차 wfver.sql를 돌려주세요.
(Note: The file wfjmsqc.sql has been replaced in 9.2.0.4 with wfjmsqc2.sql.)
2. 11.5. 7 이전 버전은 JDK 1.3을 CM node에 설치해야 하고 patch 2356331 를 적용해야 합니다.
Please reference:
Note:242941.1 (How To Troubleshoot Java-based Workflow Notification Mailer In 11.5.9 and OWF.G)
Note:130091.1 (Upgrading Oracle Applications 11i to use JDK 1.3)
3. 환경변수 AF_JRE_TOP, AF_CLASSPATH, and AFJVAPRG 가 $APPL_TOP/admin/adovars.env에 제대로 설정되었는지 확인해 주세요. 그리고 이들이 JDK 1.3.1을 가리키고 있는지 확인해 주세요.
Reference Documents
Note 278428.1

Notification Mailer (and service components) keeps crashing.

Hi All,
Am running EBS 12.0.4 on two nodes , on HP-UX Itanium.
Starting last week, the notification mailer and service components keeps constantly crashing forcing
me to restart it each and everyday.The log files dont show nothing much:-
Feb 4, 2010 10:53:03 AM MST]:1265305983658:-1:-1:erpapps.zantel.com:10.1.0.163:-1:-1:1:20420:SYSADMIN(0):-1:Thread[outboundThreadGroup1,5,outboundThreadGroup]:10.1.0.163:70463:1265305983227:12:ERROR:[SVC-GSM-WFMLRSVC-139043-10006 : oracle.apps.fnd.wf.mailer.SMTPMessageHandler.sendMessages(String)]:SendFailedException -> [[a]] javax.mail.SendFailedException: Invalid Addresses;
nested exception is:
class javax.mail.SendFailedException: 550 5.1.1 <a>... User unknown
[GC 8798K->5715K(11420K), 0.0028708 secs]
[GC 8915K->5942K(11420K), 0.0040109 secs]
[GC 9142K->5962K(11420K), 0.0022271 secs]
Kindly assist me.
Thanks, Rajab.

>
... javax.mail.SendFailedException: 550 5.1.1 ... User unknown
>
Seems to be an invalid email address in the system somewhere (possibly "5.1.1") ?
Pl also see related MOS Doc 430751.1 - In Alert Manager, Why are Emails with Apostrophes Being Truncated ?
HTH
Srini

How to find through back end workflow Agent Listener is runnning or not

Hi all,
How to find through backend workflow Agent Listener is runnning or not.
Thanks

Reddy,
Simple way to find if it is running or not can be done by below
SQL> select COMPONENT_NAME,COMPONENT_STATUS from fnd_svc_components;
COMPONENT_NAME COMPONENT_STATUS
ECX Inbound Agent Listener STOPPED
ECX Transaction Agent Listener STOPPED
Workflow Deferred Agent Listener DEACTIVATED_SYSTEM
Workflow Deferred Notification Agent Listener DEACTIVATED_SYSTEM
Workflow Error Agent Listener RUNNING
Workflow Inbound Notifications Agent Listener RUNNING
Workflow Notification Mailer DEACTIVATED_SYSTEM
Thanks,
baskar.l

Workflow agent listener stopped with errors

Dear Gurus
We are having following errors in workflow mailer log files, all the workflow agent listeners are down.
:1:ERROR:[SVC-GSM-WFALSNRSVC-68525 : oracle.apps.fnd.cp.gsc.SvcComponentMonitor.process()]:Monitoring failed this iteration -> oracle.apps.fnd.cp.gsc.ProcessorException: Could no
t start automatic component -> oracle.apps.fnd.cp.gsc.server.GenericSvcComponentEOException: The Service Component Container is not running.
ANONYMOUS(0):-1:Thread[ComponentMonitor,5,main]:192.168.29.34:27454:1283539093063:1:ERROR:[SVC-GSM-WFWSSVC-68529 : oracle.apps.fnd.cp.gsc.SvcComponentMonitor.process()]:Monitoring failed this iteration -> oracle.apps.fnd.cp.gsc.ProcessorException: Could not retrieve list of Automatic components for this container -> oracle.apps.fnd.cp.gsc.server.GenericSvcComponentEOException: Failure to executeQuery() or read ResultSet. Query was: SELECT application_id, component_class_name, component_id, component_name, component_status, component_status_display_name, component_status_info, component_type, component_type_display_name, concurrent_queue_display_name, concurrent_queue_id, concurrent_queue_name, container_type, container_type_display_name, correlation_id, created_by, customization_level, inbound_agent_display_name, inbound_agent_name, max_idle_time, object_version_number, outbound_agent_display_name, outbound_agent_name, standalone_container_name, startup_mode, startup_mode_display_name FROM fnd_svc_components_v WHERE startup_mode = :1 AND (component_status = :2 OR component_status = :3 ) AND ( (container_type = :4 AND concurrent_queue_name = :5) ) -> java.sql.SQLRecoverableException: Io exception: Connection timed out
thanks for the help.
cheers

Pl post details of OS, EBS and database versions. Does bouncing all of the services help ? Any errors in the database alert log ? Is all other functionality available as normal ? Any changes made to the system recently ?
>
java.sql.SQLRecoverableException: Io exception: Connection timed out
>
This error points to either a connection issue or a code performance issue.
HTH
Srini

OEM 12c Agent does not show down status.

Hi, I'm testing EM 12c. I added host target to oem and then kill agent process on host.
When open agent page (Setup-Agent-Testingagent) see error.
Communication between the Oracle Management Service host to the Agent host is unavailable. Any functions or displayed information requiring this communication link will be unavailable. For example: deleting/configuring targets, uploading metric data, or displaying Agent home page information such as Agent to Management Service Response Time (ms).
But status agent and host show up in EM.
I try resync agent, But nothing has changed it.
./emctl status agent
Oracle Enterprise Manager 12c Cloud Control 12.1.0.1.0
Copyright (c) 1996, 2012 Oracle Corporation. All rights reserved.
Agent is Not Running
Other target (hosts,agent) show status correctly.
Thanks for help.

EM is showing Host is up makes sense. If I remember correct the OMS pings the host if the agent is down. This will succeed so the host will show up.
Why the agent is showing up does not make sense to me. The agent sends a signal every (default) 120 seconds. If no signal is received by the OMS the OMS sends a reverse ping to the agent. If this does not succeed the agent and its monitored targets should get the state “Agent Unreachable”.
Eric

Listener and Database shown as down on AV Console

Hi,
I have Oracle Audit Vault 10.2.3.2 on RH5 and I'm experiencing the following problem. The db instance, the listener and the av service is up and running. While i'm trying to access the http://<hostname>:5700/av, the db and the listener appeared as down. Any ideas why?
Thank you.

Thanks but it still does not clear up the confusion. Here are the two mutually inconsistent statements:
The db instance, the listener and the av service is up and running.and
the db and the listener appeared as down.they can not both be true.
Please explain and show us on what basis one or both of these conclusions was reached.

GL posting clearing item amount and do not show doc status on the header

Hello,
GL post clearing amount both side and increase the no of items in the GL balance display. Inaddition, these clearing line item document header does not show document status field. I have another GL which does not post extra two lines and clearing item document is empty and header shows document status as A (cleared item).
Could you let me know what the difference and what need to be changed to make it not to post clearing items + and - and show doc status.
Both are same FSG and only difference tick mark not done for balance in local currency.

Thanks for your reply...but thats did not work. As I said earlier, I have a Structure in my rows and 2 characteristics in my free chracteristics and in my columns I have a selection of key figures...
What I want is when I drill down on one of my 2 free characteristics, I do not want to see rows with amounts (KFs) zero or space.
RR

Workflow Agent Listener and Service Components showing Down status

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