Workflow  appears twice

Dear all:
an Invoice patch's workflow approved once, but appear again, I have to approve it again. Why does it happen?
My environment is : EBS 11.5.9 Linux Red hat 3.0
Workflow version 2.6
Regards
Chen Tong

Dear Hussein:
an Invoice patch's workflow approved once, but appear again, I have to approve it again. Why does it happen?Was this working properly before? If yes, any changes have been done recently?Yes, the db down during this week.
Can you find any error/warning messages in the workflow log file?--Where is the workflow log file ?
>
Do you use AME?-- what is AME?
>
Please mention the steps you follow to reproduce the issue.-- 1) approve the invoice
2) the status show "APPROVED"
3) query again
4) find the there are 4 rows, two of them I've APPROVED. two of them is "PENDING" . I have to approve manually again.
Regards
Terry

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    The second event was different but the result was the same: An album was purchased thru iTunes but this time thru iTunes Store on the MAC mini. When I sync'd the iTouch there were 2 entries for each song purchased but this time there was an entry for the song itself AND an identical entry beneath it that looked similar to the play/pause sampling icon in iTunes when sampling a song prior to purchase. I am not using iCloud and I don not sync wirelessly on the iTouch. Again, all I could do was delete the purchase on the MAC Mini, sync the iTouch to remove them, re-load the purchase from iTunes and re-sync. This also resolved the issue but it makes me a bit nervous since I have a very large library. What is causing this?

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