Workflow emails arrive sporadically

I have an Office 365 SharePoint site running a 2010 workflow.  The workflow sends an email to a hard coded email address (not dynamic).  Sometimes the emails arrive, sometimes they do not.  I have no ideal how to track this down. The workflow
history log shows that the workflow has completed. Any ideas?
There are no mistakes; every result tells you something of value about what you are trying to accomplish.

      Run this SQL query to the content db < Select * from Timerlock>
This will give you the name of the server which is locking the content database and since when.
In order to get rid of that lock 
Go to that server which is locking the content db and then restart the windows timer service.
within some time it should release the lock from content db, if not then at the most stop the timer job for some time
Once the lock will be released then try to send some alerts
 You will surely get the email alert.
In that content database you will also see a Eventbatch table. Make sure the number of this Batch table increases when you create a new alert.
Check for errors in ULS log and event viewer when we dont get emails
If this helped you resolve your issue, please mark it Answered

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    Aries
    Microsoft Online Community Support
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

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    TechNet Community Support
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
    [email protected]

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