Workflow error in CUP 5.3

Hello everybody
I have a workflow that is setup with two paths - one standard and one detour
the problem that i'm having is this: i have created a request with two roles, one with a role approver and one without. At the very end of the approval stage, after the risk analysis was done, the request fails with the following error:
"Failed to process your request, config error, approver not found for the following:"
rolename (which is not linked to any approvers)
Is it possible to fix this problem. At the moment i split the request in two and complete it separately and then i get no errors.
Thank you in advance.
Jacklyn

Hi Zaheer,
thank you for replying.
My Workflow Stage Detour configuration is as follows:
Path Stage Action Condition Value Detour Path
PRD_CHANGE_01 Divapprover Save Roles with no role owner No PRD_DET_TO_ROLEOWNER
THe request goes through without going to the role owner for approval
Many thanks
Jacklyn

Similar Messages

Unable to save workflow types and create workflow stage in CUP

Hi Guru's,
We are currently installling GRC AC 5.3 and are stuck in configuration.
we are unable to create workflow stage in CUP. Whenever we try to open the tab for stage it gives below mentioned error.
Webpage error details
Message: Expected ';'
Line: 757
Char: 15
Code: 0
URI: http://172.25.7.32:50000/AE/scrLeftNav.linkConfigWorkFlowStages.do
Also while tryinng to save workflow types under "miscellaneous" we encounter error - Error saving workflow types
On further checking system log we found the below details --
Caused by: com.sap.sql.DuplicateKeyException: ORA-00001: unique constraint (SAPSR3DB.VI_AE_CTMDT_LOC1) violated
     at com.sap.sql.jdbc.common.CommonPreparedStatement.executeUpdate(CommonPreparedStatement.java:259)
     at com.sap.sql.sqlj.runtime.profile.ref.RTStatementJDBCPrepared.executeUpdate(RTStatementJDBCPrepared.java:267)
     at sqlj.runtime.ExecutionContext$StatementFrame.executeUpdate(ExecutionContext.java:1124)
     at sqlj.runtime.ExecutionContext.executeUpdate(ExecutionContext.java:718)
     at com.virsa.ae.dao.sqlj.CustomAppDetDAO.insertCustomAppDetDetails(CustomAppDetDAO.sqlj:1022)
Please advice how it can be remediated.
Thanks
Akshay Daniel

Hi Akshay,
It seems you have uploaded some wrong file .
I would suggest you to delete those entries from table.
please check for the duplicate entry in u r workflow type under miscellaneous tab in CUP.
for example if you find duplicate entry for work flow type RE that is ERM ,   And the Work flow type ERM gives you error while saving request type .then please look for the table VIRSA_AE_WFTYPE   in file AE_init_append_data_RE.xml   and follow the below mentioned steps:
1. log in to SQL with SYSDBA access delete the duplicate entry.
2.use below command to find the
SQL> select * from SAPSR3DB.VIRSA_AE_WFTYPE where NAME='ERM'
3. delete this Row form the table.
4. restart AS java
After deleting this duplicate entry your issue should get resolved.
please let em know if your issue is resolved
Edited by: prashntk on Jul 21, 2011 10:48 AM

Workflow Error Message: System Account - The Workflow could not set Content Approval Status

This is the first time I try an approval workflow. I am using a template in MS Word and assigned an approval workflow to it. The approval workflow is only going to one person in this case.
When I start the work flow the following 3 error messages show up:
Workflow Error Message: System Account - The Workflow could not set Content Approval Status. Enable content moderation for this list and run the workflow again.
Workflow Error Message: System Account - The e-mail message cannot be sent. Make sure the e-mail has a valid recipient.
Workflow Error Message: System Account - The e-mail message cannot be sent. Make sure the outgoing e-mail settings for the server are configured correctly.
Thank you for your kind guidance.

Hi,
For the first error: Did you set Content Approval in the workflow? If so, see if you have it in the versioning settings of the list settings.
For the second error: double check your recipient is set up as being valid. Did you type in the email address or is it referring to a people picker field? also, make sure that in the workflow for the email that you actually populated it in the
To: field.
for the third error: I suspect that either your farm is not configured for email. Or, this error is a knock on from the second error. If you get the second error rectified it may clear this error. If not then double check the email settings
for your farm.
Johnathan Lightfoot

Workflow error when submitting Employment Verification Letter in ESS Portal

in ESS Portal, when trying to send the employment verification letter by mail I get a workflow error in ECC. Error occurs in workflow template WS01000045 (Employment and Salary Verification) task TS00408262 (PF: Find basic pay). The employee submitting the verification letter request is an active employee, has infotype 105 data in the system, and has basic pay data in the system.
workflow log (SWI1) shows the "Basic Pay" object available and when double clicking on the object, it brings me to PA20 where I can see the Basic Pay infotype with correct data.
Can someone help?
note: the employee is Canadian, in case this matters.
Tiberiu

Have you created the resposibilities for the rule 60100010 becuase if you observe the rule it will determine the agents by using the category Agent Determination: Reponsibilities so i think you missed to create responsibilities
for creating responsibilities [check|http://help.sap.com/saphelp_nw70/helpdata/EN/ef/3dc9469bbe11d189470000e8216659/content.htm]
Also check that if Rule fails to determine the agents correctly then how can you [handle|http://help.sap.com/saphelp_nw70/helpdata/EN/7f/aed54c9c8d11d1894c0000e8216659/content.htm]

Service Manager 2012 R2 - Workflow Error - Event ID 4513

Hi,
We started to suffer a Workflow error in Service Manager 2012 R2 2 weeks ago. We noticed through the failure of some SLOs not being applied on Work Items. The error is the follow:
Log Name:      Operations Manager
Source:        HealthService
Date:          13/03/2014 12:10:00
Event ID:      4513
Task Category: Health Service
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      XXX-XXX-XXX
Description:
The callback method DeliverDataToModule failed with exception "'', hexadecimal value 0x1F, is an invalid character." in the module Microsoft.EnterpriseManagement.SystemCenter.Subscription.WindowsWorkflowWriteAction.
Workflow: WorkItem_SetFirstAssingedTo_RelationhsipAdd_Rule
Instance: Destino do Fluxo de Trabalho (interno)
Instance ID: {383E578B-E1C9-2802-0047-815853405778}
Management Group: CTRPROD
Full Exception Text:
System.ArgumentException: '', hexadecimal value 0x1F, is an invalid character.
   at System.Xml.XmlEncodedRawTextWriter.InvalidXmlChar(Int32 ch, Char* pDst, Boolean entitize)
   at System.Xml.XmlEncodedRawTextWriter.WriteElementTextBlock(Char* pSrc, Char* pSrcEnd)
   at System.Xml.XmlEncodedRawTextWriter.WriteString(String text)
   at System.Xml.XmlWellFormedWriter.WriteValue(String value)
   at System.Runtime.Serialization.XmlObjectSerializerWriteContext.SerializeAndVerifyType(DataContract dataContract, XmlWriterDelegator xmlWriter, Object obj, Boolean verifyKnownType, RuntimeTypeHandle declaredTypeHandle, Type declaredType)
   at System.Runtime.Serialization.XmlObjectSerializerWriteContext.SerializeWithXsiType(XmlWriterDelegator xmlWriter, Object obj, RuntimeTypeHandle objectTypeHandle, Type objectType, Int32 declaredTypeID, RuntimeTypeHandle declaredTypeHandle, Type
declaredType)
   at System.Runtime.Serialization.XmlObjectSerializerWriteContext.InternalSerialize(XmlWriterDelegator xmlWriter, Object obj, Boolean isDeclaredType, Boolean writeXsiType, Int32 declaredTypeID, RuntimeTypeHandle declaredTypeHandle)
   at System.Runtime.Serialization.XmlObjectSerializerWriteContext.InternalSerializeReference(XmlWriterDelegator xmlWriter, Object obj, Boolean isDeclaredType, Boolean writeXsiType, Int32 declaredTypeID, RuntimeTypeHandle declaredTypeHandle)
   at WriteArrayOfanyTypeToXml(XmlWriterDelegator , Object , XmlObjectSerializerWriteContext , CollectionDataContract )
   at System.Runtime.Serialization.CollectionDataContract.WriteXmlValue(XmlWriterDelegator xmlWriter, Object obj, XmlObjectSerializerWriteContext context)
   at System.Runtime.Serialization.XmlObjectSerializerWriteContext.InternalSerialize(XmlWriterDelegator xmlWriter, Object obj, Boolean isDeclaredType, Boolean writeXsiType, Int32 declaredTypeID, RuntimeTypeHandle declaredTypeHandle)
   at System.Runtime.Serialization.XmlObjectSerializerWriteContext.InternalSerializeReference(XmlWriterDelegator xmlWriter, Object obj, Boolean isDeclaredType, Boolean writeXsiType, Int32 declaredTypeID, RuntimeTypeHandle declaredTypeHandle)
   at WriteResultToXml(XmlWriterDelegator , Object , XmlObjectSerializerWriteContext , ClassDataContract )
   at System.Runtime.Serialization.ClassDataContract.WriteXmlValue(XmlWriterDelegator xmlWriter, Object obj, XmlObjectSerializerWriteContext context)
   at System.Runtime.Serialization.DataContractSerializer.InternalWriteObjectContent(XmlWriterDelegator writer, Object graph, DataContractResolver dataContractResolver)
   at System.Runtime.Serialization.DataContractSerializer.InternalWriteObject(XmlWriterDelegator writer, Object graph, DataContractResolver dataContractResolver)
   at System.Runtime.Serialization.XmlObjectSerializer.WriteObjectHandleExceptions(XmlWriterDelegator writer, Object graph, DataContractResolver dataContractResolver)
   at System.Runtime.Serialization.DataContractSerializer.WriteObject(XmlWriter writer, Object graph)
   at Microsoft.EnterpriseManagement.SystemCenter.Subscription.DataItemSubscription.GenerateItemXml(XmlWriter writer)
   at Microsoft.EnterpriseManagement.HealthService.DataItemBase.GenerateItemXmlInternal()
   at Microsoft.EnterpriseManagement.HealthService.DataItemBase.GetItemXml()
   at Microsoft.EnterpriseManagement.HealthService.DataItemBase.QueryItem(XPathExpression xpathQuery)
   at Microsoft.EnterpriseManagement.SystemCenter.Subscription.TokenReplaceWindowsWorkflowTaskParameterValue.TokenResolver(String tokenValue)
   at Microsoft.EnterpriseManagement.SystemCenter.Subscription.TokenResolver.RegexMatchEvaluator(Match m)
   at System.Text.RegularExpressions.RegexReplacement.Replace(MatchEvaluator evaluator, Regex regex, String input, Int32 count, Int32 startat)
   at System.Text.RegularExpressions.Regex.Replace(String input, MatchEvaluator evaluator)
   at Microsoft.EnterpriseManagement.SystemCenter.Subscription.TokenResolver.Resolve(String str)
   at Microsoft.EnterpriseManagement.SystemCenter.Subscription.TokenReplaceWindowsWorkflowTaskParameterValue.GenerateWindowsWorkflowTaskParameterValue(String elementTemplate)
   at Microsoft.EnterpriseManagement.SystemCenter.Subscription.WindowsWorkflowTaskParameterValue.Resolve(TokenReplaceWindowsWorkflowTaskParameterValue resolver)
   at Microsoft.EnterpriseManagement.SystemCenter.Subscription.WindowsWorkflowTaskArrayParameter.Resolve(TokenReplaceWindowsWorkflowTaskParameterValue resolver)
   at Microsoft.EnterpriseManagement.SystemCenter.Subscription.WindowsWorkflowTask.Resolve(DataItemBase[] dataItems)
   at Microsoft.EnterpriseManagement.SystemCenter.Subscription.WindowsWorkflowWriteAction.ProcessDataItems(DataItemBase[] dataItems)
   at Microsoft.EnterpriseManagement.SystemCenter.Subscription.WindowsWorkflowWriteAction.OnNewDataItems(DataItemBase[] dataItems, Boolean isLogicalSet, DataItemAcknowledgementCallback acknowledgedCallback, Object acknowledgedState, DataItemProcessingCompleteCallback
completionCallback, Object completionState)
   at Microsoft.EnterpriseManagement.HealthService.Internal.InputPortCallbacks.InputStreamBatchedAcknowledgedCallbackHandler`1.InputPortCallbackImplementation(DataItemBase[] dataItems, Boolean isBatchLogicalSet, DataItemAcknowledgementCallback
acknowledgementCallback, DataItemProcessingCompleteCallback completionCallback)
   at Microsoft.EnterpriseManagement.HealthService.Internal.ModuleContainer`1.Microsoft.EnterpriseManagement.HealthService.Internal.IModuleContainer.DeliverDataToModule(UInt32 inputPortNumber, DataItemBase[] dataItems, Boolean isBatchLogicalSet,
DataItemAcknowledgementCallback acknowledgementCallback, DataItemProcessingCompleteCallback completionCallback)
   at Microsoft.EnterpriseManagement.HealthService.Internal.ManagedHostHelper.Microsoft.EnterpriseManagement.HealthService.Internal.IManagedHostHelper.DeliverBatchedDataToModule(UInt32 inputPortNumber, Object moduleInputReference, DataItemBase[]
dataItems, UInt32 dataItemCount, Boolean isBatchLogicalSet, Object completionReference)
Event Xml:
<Event xmlns='http://schemas.microsoft.com/win/2004/08/events/event'><System><Provider Name='HealthService'/><EventID Qualifiers='49152'>4513</EventID><Level>2</Level><Task>1</Task><Keywords>0x80000000000000</Keywords><TimeCreated
SystemTime='2014-03-13T15:10:00.000000000Z'/><EventRecordID>4953905</EventRecordID><Channel>Operations Manager</Channel><Computer>CTR-SCSM-MS01.sp.local</Computer><Security/></System><EventData><Data>CTRPROD</Data><Data>WorkItem_SetFirstAssingedTo_RelationhsipAdd_Rule</Data><Data>Destino
do Fluxo de Trabalho (interno)</Data><Data>{383E578B-E1C9-2802-0047-815853405778}</Data><Data>DeliverDataToModule</Data><Data>'', hexadecimal value 0x1F, is an invalid character.</Data><Data>Microsoft.EnterpriseManagement.SystemCenter.Subscription.WindowsWorkflowWriteAction</Data><Data>System.ArgumentException:
'', hexadecimal value 0x1F, is an invalid character.
   at System.Xml.XmlEncodedRawTextWriter.InvalidXmlChar(Int32 ch, Char* pDst, Boolean entitize)
   at System.Xml.XmlEncodedRawTextWriter.WriteElementTextBlock(Char* pSrc, Char* pSrcEnd)
   at System.Xml.XmlEncodedRawTextWriter.WriteString(String text)
   at System.Xml.XmlWellFormedWriter.WriteValue(String value)
   at System.Runtime.Serialization.XmlObjectSerializerWriteContext.SerializeAndVerifyType(DataContract dataContract, XmlWriterDelegator xmlWriter, Object obj, Boolean verifyKnownType, RuntimeTypeHandle declaredTypeHandle, Type declaredType)
   at System.Runtime.Serialization.XmlObjectSerializerWriteContext.SerializeWithXsiType(XmlWriterDelegator xmlWriter, Object obj, RuntimeTypeHandle objectTypeHandle, Type objectType, Int32 declaredTypeID, RuntimeTypeHandle declaredTypeHandle, Type
declaredType)
   at System.Runtime.Serialization.XmlObjectSerializerWriteContext.InternalSerialize(XmlWriterDelegator xmlWriter, Object obj, Boolean isDeclaredType, Boolean writeXsiType, Int32 declaredTypeID, RuntimeTypeHandle declaredTypeHandle)
   at System.Runtime.Serialization.XmlObjectSerializerWriteContext.InternalSerializeReference(XmlWriterDelegator xmlWriter, Object obj, Boolean isDeclaredType, Boolean writeXsiType, Int32 declaredTypeID, RuntimeTypeHandle declaredTypeHandle)
   at WriteArrayOfanyTypeToXml(XmlWriterDelegator , Object , XmlObjectSerializerWriteContext , CollectionDataContract )
   at System.Runtime.Serialization.CollectionDataContract.WriteXmlValue(XmlWriterDelegator xmlWriter, Object obj, XmlObjectSerializerWriteContext context)
   at System.Runtime.Serialization.XmlObjectSerializerWriteContext.InternalSerialize(XmlWriterDelegator xmlWriter, Object obj, Boolean isDeclaredType, Boolean writeXsiType, Int32 declaredTypeID, RuntimeTypeHandle declaredTypeHandle)
   at System.Runtime.Serialization.XmlObjectSerializerWriteContext.InternalSerializeReference(XmlWriterDelegator xmlWriter, Object obj, Boolean isDeclaredType, Boolean writeXsiType, Int32 declaredTypeID, RuntimeTypeHandle declaredTypeHandle)
   at WriteResultToXml(XmlWriterDelegator , Object , XmlObjectSerializerWriteContext , ClassDataContract )
   at System.Runtime.Serialization.ClassDataContract.WriteXmlValue(XmlWriterDelegator xmlWriter, Object obj, XmlObjectSerializerWriteContext context)
   at System.Runtime.Serialization.DataContractSerializer.InternalWriteObjectContent(XmlWriterDelegator writer, Object graph, DataContractResolver dataContractResolver)
   at System.Runtime.Serialization.DataContractSerializer.InternalWriteObject(XmlWriterDelegator writer, Object graph, DataContractResolver dataContractResolver)
   at System.Runtime.Serialization.XmlObjectSerializer.WriteObjectHandleExceptions(XmlWriterDelegator writer, Object graph, DataContractResolver dataContractResolver)
   at System.Runtime.Serialization.DataContractSerializer.WriteObject(XmlWriter writer, Object graph)
   at Microsoft.EnterpriseManagement.SystemCenter.Subscription.DataItemSubscription.GenerateItemXml(XmlWriter writer)
   at Microsoft.EnterpriseManagement.HealthService.DataItemBase.GenerateItemXmlInternal()
   at Microsoft.EnterpriseManagement.HealthService.DataItemBase.GetItemXml()
   at Microsoft.EnterpriseManagement.HealthService.DataItemBase.QueryItem(XPathExpression xpathQuery)
   at Microsoft.EnterpriseManagement.SystemCenter.Subscription.TokenReplaceWindowsWorkflowTaskParameterValue.TokenResolver(String tokenValue)
   at Microsoft.EnterpriseManagement.SystemCenter.Subscription.TokenResolver.RegexMatchEvaluator(Match m)
   at System.Text.RegularExpressions.RegexReplacement.Replace(MatchEvaluator evaluator, Regex regex, String input, Int32 count, Int32 startat)
   at System.Text.RegularExpressions.Regex.Replace(String input, MatchEvaluator evaluator)
   at Microsoft.EnterpriseManagement.SystemCenter.Subscription.TokenResolver.Resolve(String str)
   at Microsoft.EnterpriseManagement.SystemCenter.Subscription.TokenReplaceWindowsWorkflowTaskParameterValue.GenerateWindowsWorkflowTaskParameterValue(String elementTemplate)
   at Microsoft.EnterpriseManagement.SystemCenter.Subscription.WindowsWorkflowTaskParameterValue.Resolve(TokenReplaceWindowsWorkflowTaskParameterValue resolver)
   at Microsoft.EnterpriseManagement.SystemCenter.Subscription.WindowsWorkflowTaskArrayParameter.Resolve(TokenReplaceWindowsWorkflowTaskParameterValue resolver)
   at Microsoft.EnterpriseManagement.SystemCenter.Subscription.WindowsWorkflowTask.Resolve(DataItemBase[] dataItems)
   at Microsoft.EnterpriseManagement.SystemCenter.Subscription.WindowsWorkflowWriteAction.ProcessDataItems(DataItemBase[] dataItems)
   at Microsoft.EnterpriseManagement.SystemCenter.Subscription.WindowsWorkflowWriteAction.OnNewDataItems(DataItemBase[] dataItems, Boolean isLogicalSet, DataItemAcknowledgementCallback acknowledgedCallback, Object acknowledgedState, DataItemProcessingCompleteCallback
completionCallback, Object completionState)
   at Microsoft.EnterpriseManagement.HealthService.Internal.InputPortCallbacks.InputStreamBatchedAcknowledgedCallbackHandler`1.InputPortCallbackImplementation(DataItemBase[] dataItems, Boolean isBatchLogicalSet, DataItemAcknowledgementCallback
acknowledgementCallback, DataItemProcessingCompleteCallback completionCallback)
   at Microsoft.EnterpriseManagement.HealthService.Internal.ModuleContainer`1.Microsoft.EnterpriseManagement.HealthService.Internal.IModuleContainer.DeliverDataToModule(UInt32 inputPortNumber, DataItemBase[] dataItems, Boolean isBatchLogicalSet,
DataItemAcknowledgementCallback acknowledgementCallback, DataItemProcessingCompleteCallback completionCallback)
   at Microsoft.EnterpriseManagement.HealthService.Internal.ManagedHostHelper.Microsoft.EnterpriseManagement.HealthService.Internal.IManagedHostHelper.DeliverBatchedDataToModule(UInt32 inputPortNumber, Object moduleInputReference, DataItemBase[]
dataItems, UInt32 dataItemCount, Boolean isBatchLogicalSet, Object completionReference)</Data></EventData></Event>
Has anybody faced the same problem?
Thanks
Thiago

Hi Thomas,
Thanks for your response. I understood your comments but, the system was running fine for about 3 months. No changes have been applied during this time and suddenly this error pops out.
I opened a case with MS Support, but they applied a WA which does not resolve our problem, because the error appears after a few days later after the WA procedure.
The WA is just a watermark reset using this SQL query:
DECLARE @MaxTransactionId Int, @RuleID uniqueidentifier
SET @RuleID = '' -- <-- SET THIS TO YOUR RULE ID!!!
SET @MaxTransactionId = (SELECT MAX(EntityTransactionLogId) FROM EntityTransactionLog)
UPDATE CmdbInstanceSubscriptionState
SET State = @MaxTransactionId
WHERE RuleId = @RuleID
The problem with this WA is that all Work Items affected by the problem - workflows not being applied - do not get the information we need to identify all the SLA's. The system just "forget" them and moves on.
Cheers,
Thiago

Sales Agreement workflow errored on 3205: is not a valid role or user name.

Hi experts,
We're currently on EBS R12.1.2 We're running into an issue that seems like a very general issue that other businesses would have encountered before. We have a business user who creates most of sales agreements. When this business user left the company, we set active end date on the particular userid. Now, when we go into these sales agreements originally created by this particular userid, and put in the expiration date to expire these sales agreement. We're seeing the sales agreement workflow erroring out in the pre-notification workflow email with error 3205: is not a valid role or user name.
It seems to be this is a very typical business scenario. If you have encountered this problem, please share how you resolved this issue within your oracle apps environment.
Thank you in advance for your help,
Jennifer

Hello,
We have the same problem in 11.5.10.2. If we want use this blanket sales agreement I have to skipped this notification by sysadmin and after this I can extend end date and another user can use this BSA.
Look at Extend The Expiration Date For Closed Non-Active Expired BSA Blanket Sales Agreement [ID 1394888.1]
Regards,
Luko

Modifying workflow error message

Dear all,
i have a requirement where i need to modify the workflow error and i need to enter additional information like customer number and customer purchase order number in workflow error message and error description during inbound Idoc processing.
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thanking you in anticipation
Ashvin Patel
Edited by: Ashvin Patel on Dec 25, 2008 8:09 AM

Dear Krupa,
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Workflow error in ChaRM using Group Approval

Hi,
I am using the Group Approval in ChaRM's requests for change transactions, as explained in detail in Michael Vollmer's blogpostNew ChaRM Feature with SP 10: Enhanced Approval Procedure Functions
I am also using the workflow crm_rfc_aprv (WS17100016), which sends out workflow tasks during the approval procedure.
Since I have assigned organizational units to my approval procedure, I always receive an e-mail from the Workflow User with title "Workflow 12345 set to status ERROR" for every ticket.
This is because somewhere in the code behind the workflow, a user is searched based on the business partner in the approval step. But an Organizational Unit is never linked to a user, you cannot assign the BP Role "employee" to an organizational unit.
It would be nice if the workflow could send workflow tasks to all the users assigned in the organizational model to the organizational unit. But currently, I am most concerned with getting rid of the workflow error e-mails. I really don't want to get an e-mail for each and every ticket.
Does anyone know if there is a way to solve this? Maybe some way to link an organizational unit to a (dummy) user anyway?

Hi Karthik,
Yes, my organizational model is maintained.
There are three BP's + Users assigned to the organizational unit.
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However, the workflow behind it never goes looking in the organizational model. It just sees "business partner 632", and checks only the data of BP 632, and doesn't find a user on it. So the workflow goes into error, and sends a mail about it to me...
For approval step 1 everything goes as normal, there is a specific person assigned to the step, the workflow finds a user on the person's business partner, and sends a workflow task / mail to that user.
Below are screenshots of tx PPOMA_CRM, the approval block in the RfC ticket, and the correct and error mail as seen in the tx SOST list.
Kind regards,
Joyca

Load approvers, solicitors & workflows to the CUP (SAP GRC AC 5.3)

Hello,
I want to know if there is a way to load the approvers, solicitors & workflows to the CUP (SAP GRC AC 5.3) massively.
Best Regards.
Pablo Mortera.

Most of the configuration screens in CUP have an export button and an associated excel/text upload template. Use this template to mass create/update configuration data.
Regards,
Alpesh

Workflow error when sending Verification Letter request by mail

in ESS Portal, when trying to send the employment verification letter by mail I get a workflow error in ECC. Error occurs in workflow template WS01000045 (Employment and Salary Verification) task TS00408262 (PF: Find basic pay). The employee submitting the verification letter request is an active employee, has infotype 105 data in the system, and has basic pay data in the system.
workflow log (SWI1) shows the "Basic Pay" object available and when double clicking on the object, it brings me to PA20 where I can see the Basic Pay infotype with correct data.
Can someone help?
note: the employee is Canadian, in case this matters.
Tiberiu

Once you are satisfied that the origin is satisfactory it is best to select the option worded something like - always accept from this site.
In my experience it is always more reliable to use the SMTP server which matches your From name. The one exception is running your own SMTP server on a fixed IP.
Check that your Mail SMTP settings have the correct, name, password, security and port.

Workflow error from purchase requisition screen

How can I check workflow error / status / information from purchase requisition screen. Is there any other transaction ?

Goto SWI6 or SWI14 and enter the object type (standard is BUS2105 for PR) but in your organization if custom Object type used then enter that and execute you will see the list here
enter the selection period

SRM Workflow error- Error' 9' when calling service ' SO_OBJECT_SEND'

Hi Team,
We are facing problem with SAP SRM Workflow error- Error' 9' when calling service ' SO_OBJECT_SEND' .
Due to this WI is not going to Approver/Requester INBOX and unable to process that WI.
Please advice .
Greatly Appreciated for Help.
Regards
CK

Hi,
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EXCEPTIONS
               ACTIVE_USER_NOT_EXIST      = 35
               COMMUNICATION_FAILURE      = 71
               COMPONENT_NOT_AVAILABLE    = 01
               FOLDER_NOT_EXIST           = 06
               FOLDER_NO_AUTHORIZATION    = 05
               FORWARDER_NOT_EXIST        = 08
               NOTE_NOT_EXIST             = 45
               OBJECT_NOT_EXIST           = 13
               OBJECT_NOT_SENT            = 15
               OBJECT_NO_AUTHORIZATION    = 13
               OBJECT_TYPE_NOT_EXIST      = 17
               OPERATION_NO_AUTHORIZATION = 21
               OWNER_NOT_EXIST            = 22
               PARAMETER_ERROR            = 23
               SUBSTITUTE_NOT_ACTIVE      = 31
               SUBSTITUTE_NOT_DEFINED     = 32
               SYSTEM_FAILURE             = 72
               TOO_MUCH_RECEIVERS         = 73
               USER_NOT_EXIST             = 46
               OTHERS                     = 1000.
Regards,
Jason

Three State Approval Workflow Error

I have created one Task List. Add Three state approval workflow to it.
When i created New Task. It started workflow. But after couple of minutes it throws error "Error Occured". How to find error.
Please let me know. If you know any resolution for workflow error then also let me know.
Thanks in advance.

Hi,
Please go to the task list settings page, click Assigned to column and check "No" for "Allow multiple selections", then check whether the issue still exists or not.
Here are two threads for your reference:
http://social.msdn.microsoft.com/Forums/sharepoint/en-US/9231b505-7e78-4e98-b6c0-02ad85b247c3/error-occured-three-state-workflow-multiple-selection?forum=sharepointcustomizationlegacy
http://social.technet.microsoft.com/Forums/sharepoint/en-US/5a9f37ea-40b4-494b-b4af-db15be9d91ff/error-occured-three-state-workflow?forum=sharepointgenerallegacy
Best Regards
TechNet Community Support
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Steps for loading approvers, solicitors & workflows to the CUP

Hello,
I want to know if there is a way or steps to load the approvers, solicitors & workflows in the CUP of SAP GRC AC 5.3.
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Please I need help.
Best regards...
Pablo Mortera.

Sorry, Pablo. Just one question::
What do you mean by solicitors?
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Regards,
Alpesh

Error in CUP " Role Search" type of access as transaction

Hello
This has been talked about for a Role in this thread.
Error in CUP " Role Search"
When the approver want to select an Role by clicking the select role tab and then select the type of access as transaction I get No Records Found.
I do get when I select the type of access as Roles. The above thread has helped me in resolving that.
Please help me with this. I am stuck.
Thanks

Just to add that
In CUP-> Configuration->Roles--->Search Roles
When I click on the Roles I can see the associated transaction.
But When I create a Request-----> Select roles and then Select the access type as transaction.
I dont see any of that
Any help regarding this. Now sure why those transactions are not pulled.
Thanks

Workflow error in CUP 5.3

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