Workflow for shopping cart ordering not triggered

Hi Gurus,
we are running SRM 7.0 and we are facing a big issue in handling the shopping carts when created by interfaces.
basically, when we create a shopping cart via interfaces and not manually on the SRM, the shopping cart remains in status "Open" and it is not ordered. We can also see in the shopping cart (in the tab Approval Process Overview we can see that the Approval Status is Open - No Decision Made).
Can anybody give a hint on how having the worlflow to "order" the shopping cart executed also whenever a shopping cart is created by the interface and not manually?
Thanks a lot in advance (lot of points promised...)

Hi Masa, thanks a lot for answring!
- It is a new implementation
- We are using the new Processed-Controlled workflow
- it works if I manually create a SC from the standard webdynpro UI and I click the Order button.
- How can I check the receiving interface?
thanks!

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We have 5-6 levels of approvals for Shoppoing carts.All the SC needs to be approved by 5-6 managers based on their approval limits.All the approval limits are assigned at the Role level .(We have created Z roles)
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I am in SRM 7.0 and triing to use Process controled workflow, I have done some configurations for shopping cart aproval but no workflow is started and in shopping cart appear as in aproval.
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Issue in Process Controlled workflow for Shopping cart in Quality system.

Hello All,
I ahve configured a Process controlled workflow in SRM 7.0 with custom resolver, and I am facing an issue taht the Workflow works well in Development but in Quality the approvers are dropped after SC is ordered in Quality system.
The SC Workflow drops the approvers picked up from the Interface method /SAPSRM/IF_EX_WF_RESP_RESOLVERGET_AREA_TO_ITEM_MAP and IF_EX_WF_RESP_RESOLVERGET_APPROVERS_BY_AREA_GUID of BADI /SAPSRM/BD_WF_RESP_RESOLVER. The approvers can be seen in the shopping cart Approval preview Tab until the SC is ordered.
I have compared the OSS notes relevant for Workflow, all of them have been transported, Also I compared and checked general Workflow settings, BRF Config and Process level settings in Dev and Quality, everything is same.
Also while debugging; the approvers can be seen in the decision set table in the create_process_forecast method of class /SAPSRM/CL_WF_PROCESS_MANAGER.
Kindly let me know what else i can check to find the root cause.
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Prasuna.

Hello Vinita;
Thanks for the input and sorry for the not so "ASAP" reply;
From what I'm seeing in from your 2 screenshot, i strongly believe that the problem is even before the Z implementation /SAPSRM/IF_EX_WF_RESP_RESOLVER~GET_APPROVERS_BY_AREA_GUID (in which the FM i ZSRM_GET_USER_FROM_PGRP is called. I think the problem could be in the process level determination ZSRM_WF_BRF_0EXP000_SC_APP100. Let me explain:
In your cases where not buyer is determined, in the approval tab there is not even a process level for buyer approval. If the problem were indeed in the implementation /SAPSRM/IF_EX_WF_RESP_RESOLVER~GET_APPROVERS_BY_AREA_GUID then the process level would be there, but the system will display, instead of the name of the buyer(if the buyer determination fails) a red label with the message: "With the strategy "Buyer determination" an approver could not be determined (or something like that..please check the image at the end of the text)".
I can propose a way to discard this: Implement the method /SAPSRM/IF_EX_WF_RESP_RESOLVER~GET_FALLBACK_AGENTS of class ZCL_BADI_SC_WC (in case you didn't know, in this method you can specify an "default" approver in case that the determination of approver in GET_APPROVERS_BY_AREA_GUID fails). The idea is to specify an default approval and see how it behaves:
If the user you indicated in the method GET_FALLBACK_AGENTS appears as approver, then yes, the problem is arises from implementation GET_APPROVERS_BY_AREA_GUID, in which case it could be a data problem (peharps in pposa_bbp?). You could also check in TX SU53 with the users with this problem to see if there's a missing authorization objetc.
If, in the other hand, the "default" approver is not shown, it means that the process level buyer determination is not even called, so you should check in more detail ZSRM_WF_BRF_0EXP000_SC_APP100 and /SAPSRM/CL_WF_PROCESS_MANAGER > Determine process restart –method ----- (i have never used this method, so i could not tell if it could be the source of the problem).
Also, you could implement the method GET_FALLBACK_AGENTS in this way so the default approver would be the WF administrator indicated in the customizing (or you could just append directly any user you want):
METHOD /SAPSRM/IF_EX_WF_RESP_RESOLVER~GET_FALLBACK_AGENTS.
   DATA: lv_admin_expr TYPE swd_shead-admin_expr,
         lv_admin      TYPE swd_shead-wfi_admin,
         lv_admin_type TYPE sy-input,
         ls_agent      TYPE /sapsrm/s_wf_approver.
   CALL FUNCTION 'SWD_WF_DEFINITION_ADMIN_GET'
     IMPORTING
       default_admin_expr = lv_admin_expr
       default_admin      = lv_admin
       default_admin_type = lv_admin_type.
   ls_agent-approver_id = lv_admin.
   APPEND ls_agent TO rt_agent.
ENDMETHOD.
Error of agent determination:
Please let me know the result of the test with the implementation of method GET_FALLBACK_AGENT. By doing this we could ensure if really the problem is in method GET_APPROVERS_BY_AREA_GUID or before. I just made the test in our system and I'm almost sure that you wont get the default approver, but i could be wrong.
Any question please let me know.
Best regards
Cristian R.

How to re-start the workflow for Shopping carts in WAITING status

Hi
We are using 1-step approval work flow, and we get some strange issue. We can add approver in the workflow, but after we click order button and back to check status again, sometimes there will be "Ad-hoc agent not found" issue. Do you know how to solve?
And one workaround for user is to re-add the approval, and sometimes the shopping cart back to normal. But sometimes, after we add the approver, the shopping cart are in waiting status:
Workflow Item:
Workitem-ID 000000714642
Task WS10000276
Text One-Step Approval: Value limit: Shopping Cart
1000114698
Status WAITING
Statustext Waiting
Date 13.06.2008
Time 10:41:22
So may I ask how to re-trigger the workflow?

Hi,
Thx for that. I need to trigger the Approval workflow to go the the approval manager.
Can u give me the document on this? thx, kerry.liu [at] ap.effem.com.
Thx very much
Kerry

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Hello,
I am not familar enough with SAP's workflow to know if there are tables or function modules that I can use. I am requested to develop a report to allow selection of a user's id and find all shopping carts where that person is in the workflow. Can this be done without re-inventing the world?
Thank you in advance and points will be assigned accordingly.
Regards, Dean.

Hi
<u>Which SRM version are you using ? What's the detailed business requirement ?</u>
Please refer to existing transactions on SRM workflow
like starting with SWW*
SWWL
SWWI
Also check the standard tables used in these transactions like , SWWIHEAD (for all workflow inbox items of any user)...
Do let me know.
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We have requirement to set default time frame 30 days for the "Order status" in SRM 7.0
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I checked out TC POWL_QUERY in our Dev box and it appears to do the trick. However, in order to update the Order Status screen with the new criteria, I need to run program POWL_D01 which will update all user ID's. I would only like to update users without anything in the timeframe field. Any idea if that is possible? If not, we would need to communicate to our end users first before making the change in case they had different criteria in the timeframe field.

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Hi SAP Network community,
I have got a problem with the auto approval workflow for shopping carts.
Basically the workflow approves the shopping cart once it was created.
But then the related Purchase Order remains in Status held. If the PO gets ordered manually then it is not transferred to the R/3 backend system.
For testing purposes also the one step approval workflow was activated. If the shopping cart gets approved by clicking into the detail approval screen (not by approving through the green tick box in the shopping cart overview) then the PO gets ordered and transferred to the backend system as normal.
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The system version is SRM 4.00
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Robert

Hi
Which SRM Workflow Scenario are you using (IS it Item level workflow or Shopping cart level Workflow) ?
Are you using customized SRM Business workflow or Standard SRM Workflow ?
<u>Please go through these links as well.</u>
http://help.sap.com/saphelp_srm50/helpdata/en/2c/e68d406b305537e10000000a1550b0/frameset.htm
http://help.sap.com/saphelp_srm50/helpdata/en/eb/289f4099852e54e10000000a1550b0/frameset.htm
Incase you are using Standard SRM Workflow, please raise an Customer OSS message with SAP at the earliest.
Regards
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Process Controlled WF for Shopping Cart

Hi,
We have implemented process controlled workflow for shopping cart approval.
1. Created a bespoke schema for the approval process
2. Defined 5 process levels in the schema
3. changed the BRF event at the schema evaluation level. It now
contains a constant with the name of new schema create in step 1.
4. Decision set used is item based approval for partial documents (Type 4)
4. The first process level is get the technical approval from bespoke
table based on material group. For that we have first created a
Responsibility Resolver Name - ZTECHNICAL_APPROVER.
We have implemented the BADI - /SAPSRM/BD_WF_RESP_RESOLVER. Assigned
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6. We think that schema is getting evaluated, however the process
level is not getting called.
7. Before we created schema, all the carts wer getting "Approved" by
automatic step. In our schema the automatic step is "Rejected", hence
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Could you please let me know what could be reason for BADI
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are missing?

Hi,
I think your process level evaluation id is not true, that is the reason system skips the process level.. Can you check your evaluation event-expression code. What do you see in SLG1? For testing purpose change the evaluation id to 0EV000 and check. Make Sure you debug through the user(requester) that you are creating the SC. Please test and let me know...
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Hi all,
How to create new starting conditions for a workflow of shopping cart
SATYA

Excecute SWB_COND
Creating New:
Click on Create button. If you cannot see that it could be a authorization issue
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Double Click the event linkage for one step workflow
Define the expressions, Check Consistency and click on Traansfer
Start Condition is created. If it is not Active click on the Red Button to make it Active
Editing Already existing:
Click on Edit Button If you cannot see that it could be a authorization issue
then select Business Object: BUS2121
Click on the condition part (White area) of the start condtion needing editing
Change the expressions, Check Consistency) and click on Traansfer.If it is not Active click on the Red Button to make it Active

Prefered vendor not displayed for shopping cart

Hi,
We have PDP scenario, SC's originated from R/3 purchase requisitions,
Issue details:
1. P.req was created with desired vendor and transfered to SRM and corresponding shopping cart is available in SOCO.
2. User created Held PO for corresponding SC.
3. When user checking monitor shopping cart then preffered vendor not displayed in source of supply tab.
When i checking BBP_PD for shopping cart, i found there is Disable flag(X) has been set for NO inbox selection partner.
what could be it mean, and more ever this changs has been originated via RFC user.how it was getting RFC user
Please advice me....

Venkateshwar
SC is generally sent to SOCO only when sourcing has to be carried out for the SC. IN this case you are hving a desired vendor in the SC and then you are creating a pO for the same. Although you have a Vendor in the PO that does not mean that SC will also have same vendor as preferred vendor in SC after you created the PO....
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Virender Singh

Workflow retrigger for shopping cart

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What is the procedure to retrigger workflow manually for shopping cart?and what the precautuions to be taken when retriggering workflow for SC.
Thank you
Regards,
Yshu

Hi,
What is your business scenario, you can trigger the workflow again when you change the shopping cart once it is created.
This can be:
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2) When the shopping cart is created always the employees need to have the change functionality till the approval takes place for that particular shopping cart.
This can be achieved by using the different parameters in the BBP_WFL_SECURITY in the Personalization tab in the SU01 , Personalization Object Key and the authorization level 0,1,2,3,4
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Sridhar

One Step Workflow Activation for Shopping cart in SRM 7.0

Dear Experts,
On working to EXtended Classic Scenario, I need to configure one step approval for shopping cart in SRM 7.0.
Currently it is providing me Auto Approval by default and based on it PO is being created. I need one-level manager approval shopping cart.
I am working in Demo System of Extended Classic Scenario, I need only one step approval SC without any condition.
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Pawan Keshwani
Edited by: pawankeshwani on May 25, 2011 6:22 PM

Hi Ashutosh,
Thanks for quick reply.
As per your comment when i am tring to activate /SAPSRM/C_SC_600_001_SP04 by t-code SCPR20, But It shows me a information pop up Maintain the client role and then Activation is Cancelled.
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I have created a new transaction type ZSHC for Shopping carts in SRM. I have given it a new number range.
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Separate Determination Method for List of Approvers via BAdI BBP_WFL_APPROV_BADI in WS14000133:
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