Workflow in PCRs

Namaste,
Do we have to assign a workflow in Define Scenario Attributes for all the PCRs which we intend to use? If yes, how do we do it?
Krishna Murthy

Hello Krishna,
Follow these steps
To assign the workflow template to an ISR scenario, proceed as follows:
       1.      In Customizing of the ERP system, choose Cross-Application Components ® Internet/Intranet Services ® Internal Service Request ® Scenario Definition ® Define Scenarios ®  ® Version ® Additional Data for Scenario.
       2.      Choose New Entries and enter the name of the ISR scenario again.
       3.      In the Create Notification field, enter the workflow template WS31000009 and confirm the entry.
       4.      Choose Assignment of Processors and create a new entry for each role you want to use (such as Notification Processor, Approver). Assign a user to a role.
For more information go thru this link
http://help.sap.com/erp2005_ehp_03/helpdata/EN/45/37d555771442d7b9d53b2f57b29a77/content.htm
let me know if you still need PCR workflow process.
Please points if helpful
Please close the thread if problem solved
Thankyou,
Regards
Vijai

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