Workflow in starting or stopping status

Hi All
iam in ebs r12 12.1.3 db 11gr2 11.2.0.3
when stop or start workflow notification. i have status STARTING OR STOPPING.
I did shutdown application , bounced database ran cmclean.sql
restart the database and application and still have the same error in the status.
Please advice what else i can check.
Thanks in advance.
COMPONENT_NAME COM_STAT
ECX Inbound Agent Listener STARTING
ECX Transaction Agent Listener STARTING
Workflow Deferred Agent Listener STARTING
Workflow Deferred Notification Agent Listener STARTING
Workflow Error Agent Listener STARTING
Workflow Inbound Notifications Agent Listener STARTING
Workflow Notification Mailer STOPPING
WF_JMS_IN Listener(M4U) STARTING
Web Services OUT Agent STARTING
Web Services IN Agent STARTING
Workflow Java Deferred Agent Listener STARTING
COMPONENT_NAME COM_STAT
Workflow Java Error Agent Listener STARTING
Workflow Inbound JMS Agent Listener STARTING
Using these notes and test the SMTP the mail was sent fine.
Workflow Notification Mailer Remains in Starting Status [ID 1400353.1]
How to Perform a Meaningful SMTP Telnet Test to Troubleshoot Java Mailer For Sending Email Notifications [ID 753845.1]
here is a portion of the log.
[May 19, 2012 12:39:50 AM PDT]:1337413190218:-1:-1:abc1-ap1.test.com:10.10.6.200:-1:-1:1:20420:SYSADMIN(0):-1:Thread[ComponentMonitor,5,main]:1627058645:69856:1337410068910:2:PROCEDURE:[fnd.wf.apps.WorkflowContext]:oracle.apps.fnd.wf.apps.WorkflowContext.getJDBCConnection: END: returning oracle.jdbc.driver.T4CConnection@1700391
[May 19, 2012 12:40:50 AM PDT]:1337413250224:-1:-1:abc1-ap1.test.com:10.10.6.200:-1:-1:1:20420:SYSADMIN(0):-1:Thread[ComponentMonitor,5,main]:1627058645:69856:1337410068910:2:PROCEDURE:[fnd.wf.apps.WorkflowContext]:oracle.apps.fnd.wf.apps.WorkflowContext.getJDBCConnection(): BEGIN/END
[May 19, 2012 12:40:50 AM PDT]:1337413250224:-1:-1:abc1-ap1.test.com:10.10.6.200:-1:-1:1:20420:SYSADMIN(0):-1:Thread[ComponentMonitor,5,main]:1627058645:69856:1337410068910:2:PROCEDURE:[fnd.wf.apps.WorkflowContext]:oracle.apps.fnd.wf.apps.WorkflowContext.getJDBCConnection(null,0x119e583,false,false,false): : BEGIN
[May 19, 2012 12:40:50 AM PDT]:1337413250224:-1:-1:abc1-ap1.test.com:10.10.6.200:-1:-1:1:20420:SYSADMIN(0):-1:Thread[ComponentMonitor,5,main]:1627058645:69856:1337410068910:2:PROCEDURE:[fnd.wf.apps.WorkflowContext]:oracle.apps.fnd.wf.apps.WorkflowContext.getJDBCConnection: END: returning oracle.jdbc.driver.T4CConnection@1700391
[May 19, 2012 12:41:50 AM PDT]:1337413310231:-1:-1:abc1-ap1.test.com:10.10.6.200:-1:-1:1:20420:SYSADMIN(0):-1:Thread[ComponentMonitor,5,main]:1627058645:69856:1337410068910:2:PROCEDURE:[fnd.wf.apps.WorkflowContext]:oracle.apps.fnd.wf.apps.WorkflowContext.getJDBCConnection(): BEGIN/END
[May 19, 2012 12:41:50 AM PDT]:1337413310231:-1:-1:abc1-ap1.test.com:10.10.6.200:-1:-1:1:20420:SYSADMIN(0):-1:Thread[ComponentMonitor,5,main]:1627058645:69856:1337410068910:2:PROCEDURE:[fnd.wf.apps.WorkflowContext]:oracle.apps.fnd.wf.apps.WorkflowContext.getJDBCConnection(null,0x119e583,false,false,false): : BEGIN
[May 19, 2012 12:41:50 AM PDT]:1337413310231:-1:-1:abc1-ap1.test.com:10.10.6.200:-1:-1:1:20420:SYSADMIN(0):-1:Thread[ComponentMonitor,5,main]:1627058645:69856:1337410068910:2:PROCEDURE:[fnd.wf.apps.WorkflowContext]:oracle.apps.fnd.wf.apps.WorkflowContext.getJDBCConnection: END: returning oracle.jdbc.driver.T4CConnection@1700391
[May 19, 2012 12:42:36 AM PDT]:1337413356004:-1:-1:abc1-ap1.test.com:10.10.6.200:-1:-1:-1:-1:ANONYMOUS(-1):-1:Thread[Cache Stats Writer,5,main]:1627058645:69856:1337410355410:4:PROCEDURE:[fnd.common.WebAppsContext]:oracle.apps.fnd.common.WebAppsContext.getJDBCConnection(): BEGIN/END
[May 19, 2012 12:42:36 AM PDT]:1337413356004:-1:-1:abc1-ap1.test.com:10.10.6.200:-1:-1:-1:-1:ANONYMOUS(-1):-1:Thread[Cache Stats Writer,5,main]:1627058645:69856:1337410355410:4:PROCEDURE:[fnd.common.WebAppsContext]:oracle.apps.fnd.common.WebAppsContext.getJDBCConnection(null,0x25491d,false,false,false): : BEGIN
[May 19, 2012 12:42:36 AM PDT]:1337413356004:-1:-1:abc1-ap1.test.com:10.10.6.200:-1:-1:-1:-1:ANONYMOUS(-1):-1:Thread[Cache Stats Writer,5,main]:1627058645:69856:1337410355410:4:PROCEDURE:[fnd.common.WebAppsContext]:oracle.apps.fnd.common.WebAppsContext.getPrivateConnectionFinal(null,0x25491d,true,false,false): : BEGIN
[May 19, 2012 12:42:36 AM PDT]:1337413356004:-1:-1:abc1-ap1.test.com:10.10.6.200:-1:-1:-1:-1:ANONYMOUS(-1):-1:Thread[Cache Stats Writer,5,main]:1627058645:69856:1337410355410:4:PROCEDURE:[fnd.common.WebAppsContext]:oracle.apps.fnd.common.WebAppsContext.borrowConnection(null,0x25491d,false): : BEGIN
[May 19, 2012 12:42:36 AM PDT]:1337413356005:-1:-1:abc1-ap1.test.com:10.10.6.200:-1:-1:-1:-1:ANONYMOUS(-1):-1:Thread[Cache Stats
Edited by: user3715462 on May 21, 2012 10:46 AM

it worked before but just had problem today.. i did not change anything.Please set the Workflow Mailer Log Level to Statement and restart the Workflow Mailer and check the log files then.
Unable to Connect to Mail Store in Workflow Notification Mailer Logs [ID 741352.1]
Troubleshooting Workflow Java Notification Mailer - Technical Reference [ID 1191125.1]
Also, please run workflow diagnostic scripts as per (Oracle Workflow Release 12 Diagnostics [ID 469822.1]).
Thanks,
Hussein

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