Workflow issue-Agent not maintained

Hi All,
I have a workflow issue. For a PR, the workflow is throwing up the error as :
"Agent not maintained for plant XXXX planner group XXXX release code.
Please maintain an agent for the above key in the Agent AssignmentTable,and forward the workitem with text "Release requisition XYZ" in your Workflow inbox to an appropriate Approver."
Please help me out on this one.
Thanks,
Swati.

HI
Check 'Agent Assignment' in not green..
Then push the button 'Agent.Assign for TASK' in front of 'Agent Assignment'.
Next, You can go the maintain screen.
Push 'F8' or 'Attributes...' and check 'General Task'.
and try again..
Good luck

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    Hi Anit,
    Please find some questions related to WorkFlow
    1. Is there a good book about this subject?
    Yes, "Practical Workflow for SAP" by Rickayzen, Dart, Brennecke and Schneider. Available from SAP press at the end of July. A german translation of this workflow book is also available directly from Galileo-Press, the publisher.
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    Because the following questions deal with the financial case in more detail, this section will finish by listing the competitive advantages.
    The quality of the process is assured by pushing the relevant information together with links to related transactions directly to the user. Managers don't have the time to search for information so give them what they need to reach the correct decision.
    Cycle time is reduced by pushing the process directly to the users. The users receive notification of a task immediately and can even be prioritized by the system.
    The tasks are performed consistently and diligently by the users. The workflow system pushes all the necessary information needed to perform a task, including a clear description of what has to be done, how to do it and the impact this task has on the business process for your company. At any time, the user can check the list of tasks pending and determine at a glance which are the important tasks, and which tasks can be completed the next day without any negative impact.
    The process instance is transparent. Any user can check at any time how far the process has progressed and which stage the process has reached. For example the call center can immediately see the status of a purchase order, an employee requisitioning a purchase would see at a glance if a colleague has been sitting on it for too long, the ad hoc notes made when approving an engineering change request are visible long after the request has gone into production.
    The process is flexible, allowing it to be changed on the fly without retraining everyone involved. The description accompanying the change takes care of on-the-fly process improvements.
    Deadline handing ensures that users perform the tasks within the time planned. Escalation measures ensure that the failure to meet a deadline can be corrected by other means.
    Intelligent reporting highlights the weaknesses of a process. Often there is a simple cure to such weaknesses such as reeducating the users involved in the bottleneck or providing additional information (automatically). The difficulty of a non-automated process is identifying such bottlenecks.
    The process definition is transparent. You can see at a glance how the process works and who will be selected to perform the different tasks. Think of the workflow as the process book. If you can spot the pattern and define the process without headaches, you can create a workflow definition effortlessly. However, don't forget that if a company has business processes that are erratic and lack a consistent pattern, the company is very likely to be losing a lot of money in terms of lost contracts, labor intensive administration and low customer confidence. It is my personal opinion that automating exactly this type of processes will yield the best returns, but only if you limit yourself to automating the basic skeleton of the process first. Don't get bogged down in the detailed exception handling. That can be done in the next phase once you've checked the process statistics and determined which exceptions are worth tackling.
    As with most software the reasons for automating business processes are primarily to increase the competitive edge of your company and to cut costs. Although the increase in competitively gained by radically reducing process times is by far the most insignificant gain from workflow, you should not ignore the cost savings. The cost saving calculations are needed by upper management in order to approve workflow projects. This upper management signature will be very useful in different phases of the project and cannot be underestimated.
    3. How do I calculate the cost saved by workflow?
    Calculate the cost of the manual process in terms of man hours. Don't neglect the time spent gathering information. Ask the following questions:
    Is the user forced to log into different systems, or scan through printed documentation....?
    Does a skilled user spend time on parts of a task, where less skilled (less expensive) user could do the groundwork? I.e. Can a single task be split into skilled and unskilled tasks to free the skilled worker for work where his/her skills are really needed?
    Is time spent researching the progress of a process (usually done by someone not involved in the process directly)?
    Is time spent determining who to give the task to next?
    Probably the most significant cost will the be the cost of failure?
    How often does the process fail?
    What is the real cost of failure? Loss of a contract? Loss of a customer? Law suit?
    If the failure can be rectified, how labor intensive is it?
    4. What are typical costs saved by workflow?
    A manually processed accounts payable invoice will cost about 25 USD. After workflow enabling about 15 USD (one example based on customer feedback from a user group meeting).
    5. What are typical reductions in processing time caused by workflow?
    A traditional paper based approval process involving three people will typically take seven days to complete. The automated process will take one day (results based on customer feedback).
    6. What do customers say are the strengths of SAP WebFlow?
    WebFlow is the internet functionality of SAP Business Workflow. Based on customer feedback from the various regional users groups, the main strengths of SAP Business Workflow are:
    Robust production workflow system, (upgrade continuity with the rest of the SAP system, versioning, scalability, no gluing....)
    Standard workflow templates delivered by SAP can be used out-of-the-box or tweaked to deliver the optimum business process for your company. Workflows can be up and running including training in under a day (thanks to the knowledgeware delivered as part of the template packet).
    Seamlessly integrated into the SAP environment, be it R/3, Business to Business Procurement, CRM, APO, mySAP.com.... Examples of integration are:
    Business Reporting (WIS),
    Context sensitive availability at any time through the system menu (available anytime, anywhere)
    More and more standard SAP functionality is being provided by using SAP Business Workflow so your homegrown workflows fit the landscape exactly,
    More and more workflow functionality is available directly within the SAP transaction or Web MiniApp.
    WebFlow is becoming more and more important because companies are no longer being judged by their own performance but by the combined performance of the company AND its partners. In other words it is not enough that the business processes within your company run smoothly and faster than your competitors. You have to ensure that the processes between you and your partners are also as fast, efficient and flexible as possible. WebFlow delivers this.
    7. How are users notified about their work pending?
    The users are informed by a work item which you may think of as being very like an e-mail. The difference is the work item contains intelligence and by executing the work item you will be taken to the form or SAP transaction that makes up the step in the workflow. This form or transaction could be a decision, a request for information or a request for confirmation that a particular task has been performed.
    The work item is usually accompanied by a description of what has to be done, where to refer to when assistance is needed (help desk, intranet...) and a summary of information about the business object or process which enables the operator to attack the task immediately.
    This work item can be received and executed in MS OutlookÒ, Lotus NotesÒ, mySAP Workflow MiniApp or the SAP integrated inbox. If this is not enough, the workflow system can transmit e-mail notifications directly to any mail system, informing the user of the need to log in to the SAP system to execute the task. The e-mail notification is done on a subscription basis so that users can de-subscribe from this service if they already check their work item inbox regularly.
    8. What workflow reporting is available and is it useful?
    Standard workflow reports exist which allow the administrator to check statistics such as the frequency and average duration of the workflow processes. However the real strength of the workflow reporting is that it allows reports to be configured which analyze the process statistics in combination with the data involved within the workflow process and the organizational units associated with the process. For example you can determine the average time invested in a failed contract renewal request, the time taken to create material masters in different plants or the frequency of rejected purchase requisitions on a department to department basis. Often, big reducations in cost or cycle time can be obtained without touching the workflow definitions. Reeducating a particular group of users or incorporating supplementary information in a work item description can often cause dramatic improvements on the cycle times of particularly critical subsets of the process. It is not unusual that this may have a big impact on specific products, plants or organizational units. This will show up in the WebFlow reporting in LIS or the Business Warehouse but it might not show up in traditional statistical workflow reporting. Even though the average time does not change significantly, the impact on costs and profit can be dramatic.
    9. How do I choose who to distribute the tasks to?
    A work item is assigned to one or more users. Whoever reserves or executes the task first wins and the work item vanishes from the other users' inboxes. This eliminates the need to assign the user to one single user. I.e. No need for complicated algorithms to determine which single user will receive the work item and no need to worry about what will happen when one user is ill for the week (also taken care of by sophisticated substitution mechanisms which can be linked to the SAP organizational model).
    Tasks can be assigned to an organizational unit but the strength of the workflow system is to enable business rules which select users according to the data being processed. For example, you might have one group of users associated with one quality notification type. The workflow can be configured to query the QM module directly to determine the users. You can define fallbacks using the default role associated with a task and allow agents to be specified on the fly by a supervisor.
    Tasks can be assigned to office distribution lists which is useful when you want your users to subscribe or unsubscribe to a particular task. A typical use of this would be where you have a work rote or want to reduce user maintenance to an absolute minimum. The users subscribe or unsubscribe by joining or leaving an office distribution list (one mouse click).
    10. What happens when a deadline is missed?
    This depends on your workflow definition. In the simplest case an e-mail is sent to another user by the system (typically your supervisor so watch out!). However in more sophisticated scenarios a missed deadline can redirect that path that the workflow takes. One customer uses deadlines to automatically make an approval if the deadline is missed (at about the eighth approval level!!!). This gives the user the chance to make rejections but does not force him/her to go into the system to approve the other 99.9% of the requests. In safety critical environments the workflow might trigger off preventative action when a deadline is missed or might put other processes on hold. There is no limit as to how you can use this functionality.
    11. What deadlines can be monitored?
    Many different types of deadlines can monitored. At the single workflow step level you can define deadlines which trigger when the work item has not completed within a certain time and other deadlines when no one starts working on the work item within a given time. You can specify the task deadline statically (e.g. 1 week) or dynamically (e.g. 1 week for material type A and 2 weeks for all the other materials). The offset can be related to the step (e.g. you have 1 week to complete this step) or related to the process (e.g. complete within 2 weeks of the complete process starting, irrespective of how long your colleagues have hogged the previous steps).
    Last but not least, deadlines can be set for sub-processes, which is often more important than the deadline of a single step in a workflow.
    12. How can I check the status of a workflow?
    This is one of the very cool features of SAP Business Workflow. You can usually navigate directly from the business object to check the workflow progress. For example, while viewing a purchase order you can select "workflow" from the system menu or toolbar and you will see a list of workflows related to the purchase order. Usually just one, but if you have created a few of your own and these have been triggered you will see the status of these too. And that is not all. You also see a simplified summary of all the steps that have taken place so far including who performed them, when they were executed and which ad hoc notes were attached.
    13. How are workflows triggered?
    Workflows can be triggered automatically by changes in the system or manually by an operator. Manually triggered workflows are good for processes that remedy a problem the operator has noticed or for dealing with a forms-based requests (E.g. my PC won't boot). Automatically triggered workflows are useful because the operator does not even have to be aware of the workflow's existence to trigger it. In addition to triggers embedded in transactions there are also generic triggering mechanisms such as a change in the status of a business object or a change in the HR data. Irrespective of how the workflow is triggered, it is linked to the business object as described in the previous answer and can be tracked easily. Because WebFlow is part of the basis system, this triggering is reliable and easy to implement.
    Workflows may be triggered by events but this is not essential. The event-handling makes it easy to trigger workflows from transactions and system changes without you having to make modifications. If you are creating your own report or transaction which triggers a workflow, avoid events and trigger the workflow directly with the WAPI function call. This is particularly important when triggering a workflow from outside the SAP system. This method reduces flexibility (the workflow ID is hard-coded) but increases performance if this is an issue (we're talking about 50 000 work items a day here!).
    Any exception handling workflows that are intended to be triggered manually can be triggered from the system menu when viewing the relevant transaction. The SAP system has the intelligence to suggest workflows that can be triggered manually based on the authorization of the operator and the context that the operator is working in. No additional customizing is needed here.
    14. What open interfaces are supported?
    The most significant interface supported is the Wf-XML standard from the Workflow Management Coalition. This is an independent organization of which SAP is a funding member, along with most other major workflow vendors. The Wf-XML interface is based on XML and allows workflows from different vendors to communicate with each other. A detailed description of the interface is available on the WfMCs web site at www.wfmc.org.
    15. What is Wf-XML used for?
    Although a company is far better off workflow enabling their system with SAP WebFlow when SAP software is used anywhere within the process, a collaborative process can take place between partners using different software platforms employing different workflow systems. To support SAP customers in this situation, WebFlow offers the open interface Wf-XML. This allows Business Processes enabled using different tools to communicate and control each other. Any workflow tool offering this interface can connect up with other tools that also offer this interface.
    Wf-XML is the only open interface for supporting interoperability of business processes, independent of what the business process being integrated.
    16. Where does Wf-XML come from?
    Wf-XML comes from the Workflow Management Coalition, an independent body of workflow vendors, customers and higher education establishments.
    17. How does the workflow call procedures from non-SAP systems?
    The Actional control broker integrates directly into SAP WebFlow enabling proxy objects to be called directly from the workflow step. When called, the proxy method will make a call to the outside system either as a background task or as a dialogue step. These proxy objects are generated in the SAP system using a converter which converts the objects interface (DCOM, CORBA...) to the SAP syntax. A syntax converter also lets developers view any object in any of the participating systems in the developer's preferred language.
    18. How can I get the workflow initiator information in my task?
    1) From your triggering event to the workflow, bind the event creator element to the workflow initiator element.
    2) Create a workflow container element based on USR01.
    3) Add a step based on USR01.FINDUSERFROMAGENTSTRUCTURE to convert your initiator to a USR01 object.
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    Mailing
    19. What differences are there between a work item and a notification mail?
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    Mails can be routed to several users, just like work items. When a mail is sent, and one recipient reads and deletes the mail, all other recipients will still have access to their own copy in their own inbox. However, when a work item is processed by one of the recipients it will automatically disappear from all the other inboxes. So you can see that a work item is unsuitable for notifying several users.
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    In early releases you have to create your own task based on the method SELFITEM SendTaskDescription. In later releases a wizard is available for creating the step and in release 4.6 there is even a step type which does this all for you automatically.
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    You may create mails using SAPscript. These mails can include conditions which are evaluated in order to determine which text blocks which are used in the mail. Workflow variables can be used in these conditions and workflow variables can be substituted into the body of the e-mail text.
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    If you this is not enough for you will probably want to write your own ABAP routines for generating the text and generating the attachments to go with the text.
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    Deadlines
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    2. Specify a name for the event. This adds new branch from the step.
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    4. Add another step to the branch which sends out the second deadline warning (see mail steps above). Use deadlines in this step to configure an earliest start so that the second message is not sent until a further time has elapsed.
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    26. How do I trigger a workflow with an e-mail?
    You can customize the system to call a BOR method when an external mail (fax, e-mail...) arrives in the system. You BOR method should either trigger the e-mail directly or trigger an event. To customize this user exit use the transaction SCOT.
    27. How can I make sure that user's access their tasks via the workflow and not via the menu or launch pad?
    The routing mechanism for work items uses roles and organizational assignments to determine who receives which work item. However the routing does not provide extra authorization checks based on the routing configuration. If you want to ensure that the tasks are executed within the workflow, and not via the standard transaction, service or MiniApp, then you will have to apply your own protection.
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    28. What is a workflow? What is a single-step task?
    A single-step task is based on an object type from the object business repository (BOR) (for example, a purchase order) and a method for the object (for example, change). A workflow can contain several single-step tasks and activities such as loops and forks. Through a workflow, you create a logical sequence for the single-step tasks. The tool for creating or changing these types of workflows (workflow template) is the Workflow Builder (transaction SWDD).
    29. What is a work item (important terms)?
    A work item is the runtime object of a workflow or of a single-step task.You can execute dialog work items with the inbox (transaction SBWP). Each workflow and single-step task started is assigned a unique number known as the work item ID.
    30. How is an event triggered from the application and a workflow then started?
    An event can be triggered from the application in three different ways:
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    Change documents are written within the application when you change application objects in the update. You can link events that have the same key with these types of change documents via transaction SWEC.
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    31. How are the responsible agents determined?
    You can assign agents to a single-step task in transaction PFTC. For example, you can do this using organizational units, work center roles or positions. Within a workflow pattern, you can assign specific agents for this workflow to a single-step task. The overlap between both numbers of 'possible agents' represents the number of agents ('selected agents') who have the work item in the inbox later.
    32. What is the difference of between an e-mail and a work item?
    E-mails and work items are two completely separate things. They just happen to be displayed in the same inbox. An e-mail is a message sent to one or several people. However, a work item is a runtime object of a single-step task or workflow. Consequently, a work item cannot be deleted from the inbox of a user. In this case in fact, you have to adjust the agent assignment or delete the work item as described in note 49545.
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    You have a choice of two different substitute rulings:
    Active substitute ruling (for example, for absence due to vacations): In this case, the items belonging to the absent person are automatically assigned to the substitutes inbox (in addition to his own work items).
    Passive substitution (for example, for absence due to illness): the substitute must explicitly assume the substitution and can only view the items of the absent person in this mode.
    For other questions, you must also refer to note 74000.
    39. How can users be automatically notified that new work items are available for processing?
    Unfortunately, the dialog box that informs users of new work items which appears in SAPoffice is not available within SAP Systems.
    However, the following two options are provided:
    In the Workflow Builder, you can designate the item as an express item via additional data. The user then receives a corresponding express dialog box.
    The RSWUWFML report (note 131795) is a more flexible option. This report sends an e-mail to an external Internet address to notify the user of new work items.
    40. Can I set deadlines for the latest processing of work items?
    this is where you can use deadline monitoring for work items. In the Workflow Builder, you can set dates for a requested/latest start/end date for each individual step. You must schedule the SWWDHEX job via transaction SWU3 for this. Schedule the job permanently in the production system otherwise it is difficult for the job to schedule individual deadline monitoring scenarios when workflow is heavy.
    41. Can I also execute work items with external programs such as Outlook?
    You can use the Web GUI for HTML instead of the Windows GUI. However, note that some functions do no work in the WEB GUI, due to technical restrictions in the browser. You must refer to note 487649 on this subject.
    SAP also provides interfaces which allow you to process work items with external programs such as Lotus Notes or Microsoft Outlook. Refer to notes 77099, 98408 and 454845 for details.
    More stuff on WORKFLOW
    Transactions
    AWUV Wizard for event creation Definition tools -> Event creation -> Set up with wizard
    MCA1 Workflow Information System Reporting -> Workflow Information System (WIS)
    OOAW Evaluation paths
    PFAC Maintain standard roles
    PFAC_CHG Change roles Definition tools -> Standard roles -> Change
    PFAC_DEL Delete roles Definition tools -> Standard roles -> Delete
    PFAC_DIS Display roles Definition tools -> Standard roles -> Display
    PFAC_INS Create roles Definition tools -> Standard roles -> Create
    PFOM Maintain assignment to SAP organizational objects Definition tools -> SAP org. objects -> Create assignments
    PFOS Display assignment to SAP organizational objects Definition tools -> SAP org. objects -> Display assignments
    PFSO Organizational environment of a user
    PFT Maintain customer task
    PFTC General task maintenance
    PFTC_CHG Change tasks Definition tools -> Task/Task groups -> Change
    PFTC_COP Copy tasks Definition tools -> Task/Task groups -> Copy
    PFTC_DEL Delete tasks Definition tools -> Task/Task groups -> Delete
    PFTC_DIS Display tasks Definition tools -> Task/Task groups -> Display
    PFTC_INS Create tasks Definition tools -> Task/Task groups -> Create
    PFTR Standard task for transaction
    PFTS Standard task
    PFWF Maintain workflow task (customer)
    PFWS Maintain workflow template
    PPOC Create organizational plan Definition tools -> Organizational plan -> Create
    PPOM Maintain organizational plan Definition tools -> Organizational plan -> Change
    PPOS Display organizational plan Definition tools -> Organizational plan -> Display
    SWDA Ongoing Settings Administration -> Settings
    SWDC Workflow editor administration data
    SWDM Business Workflow Explorer Definition tools -> Business Workflow Explorer
    SWE2 Display and maintain event type linkage Utilities -> Events -> Type linkages
    SWE3 Display instance linkages Utilities -> Events -> Instance linkages
    SWE4 Switch event log on/off Utilities -> Events -> Event/log -> On/Off
    SWEC Link change documents to events Definition tools -> Event creation -> Change documents -> Linkage
    SWED Assignment of change document objects to object types Definition tools -> Event creation -> Change documents -> Define workflow properties
    SWEL Display event log Utilities -> Events -> Event log -> Display
    SWF3 Workflow Wizard Explorer Definition tools -> Wizards -> Workflow Wizard Explorer
    SWF4 Workflow Wizard Repository Definition tools -> Wizards -> Workflow Wizard Repository
    SWI1 Selection report for workflows Utilities -> Work item selection
    SWI2 Work item analysis Reporting -> Work item analysis
    SWI3 Workflow outbox Runtime tools -> Workflow outbox
    SWI4 Task analysis Reporting -> Task analysis
    SWI5 Workload analysis Reporting -> Workload analysis
    SWI6 Object links Runtime tools -> Object links
    SWI7 Workflow resubmission folder From Integrated Inbox or Workflow Outbox
    SWI8 Error overview Part of administration of workflow runtime system (transaction SWUF)
    SWL1 Settings for dynamic columns Customizing, part of ongoing settings
    SWLC Check tasks for agents Utilities -> Consistency check -> Organizational assignment
    SWLD Workbench for Workflow 4.0
    SWLP Copy plan version
    SWLV Maintain work item views Customizing, part of ongoing settingS
    SWLW Workbench for Workflow 3.0
    SW01 Business Object Builder Definition tools -> Business Object Builder
    SW06 Customizing object types From Business Object Builder, choose Settings -> Delegate -> System-wide
    SWU0 Event simulation Utilities -> Events -> Simulate event
    SWU2 RFC monitor Utilities -> Workflow RFC monitor
    SWU3 Customizing consistency check Utilities -> Customizing
    SWU4 Consistency check for standard tasks Utilities -> Consistency check -> Task -> Standard task
    SWU5 Consistency check for customer tasks Utilities -> Consistency check -> Task -> Customer task
    SWU6 Consistency check for workflow tasks Utilities -> Consistency check -> Task -> Workflow task
    SWU7 Consistency check for workflow templates Utilities -> Consistency check -> Task -> Workflow template
    SWU8 Switch technical trace on/off Utilities -> Technical trace -> On/off
    SWU9 Display technical trace Utilities -> Technical trace -> Display
    SWUD Diagnostic tools Utilities -> Diagnosis
    SWUE Trigger event Utilities -> Events -> Generate event
    SWUF Runtime system administration Administration -> Runtime system
    SWUG Workflow start transactions Definition tools -> Workflow start transactions
    SWUI Start workflows From the R/3 initial screen, choose Office -> Start Workflow
    SWUS Start tasks Runtime tools -> Start workflow
    SWUY Wizard for message linkage to workflow Definition tools -> Wizards -> Create "Call workflow from message"
    SWX1 Create notification of absence
    SWX2 Change notification of absence
    SWX3 Display notification of absence
    SWX4 Approve notification of absence
    SWXF Form applications: Access point Environment -> Demo examples -> Fill out form
    Reports
    RSWWWIDE – Delete work items
    RHSOBJCH to fix PD Control Tables
    Tables
    SWW_OUTBOX - Lists Workflows in outbox together with status
    SWW_CONT - Container Contents for Work Item Data Container
    SWW_CONTOB- Container Cont. for Work Item Data Container (Only Objects)
    SWWLOGHIST- History of a work item
    SWWORGTASK- Assignment of WIs to Org.Units and Tasks
    SWWUSERWI - Current Work Items Assigned to a User
    SWWWIHEAD - Header Table for all Work Item Types
    Reward poits if helpful.
    Regards,
    Amber S

  • Error in sending workitem to outlook if Email id is not maintained in SU01

    HI Guys,
                     Right now i am working with PCR workflows. Here the approval will go both to the SAP inbox and the Outlook Inbox. For sending workitem to outlook i had scheduled a background job RSWUWFML2.
              My problem is if the Email id is not maintained for the approving manager in SU01 Tcode, only userid is maintained, the workitem is being sent to SAP inbox and the workflow is getting errored because there is no Email Id for him.
                         How to resolve this issue i.e.workflow should also work fine if Email id is not configured.
    Regards
    Kumar

    Sorry I read it otherwise....For the email to go to Outlook 2 approaches.
    1) Maintain email in IT0105 for the manager
    or
    2) Maintain the email id in the userid of the manager.
    Otherwise how the workflow know which email id the email has to go.
    hope this helps
    Regards,
    Swati

  • Weblogic cluster OIM 10g - "Edit workflow" selection does not show anything

    Hello,
    My setup is OIM 10g (9102 BP15) in WLS cluster.
    When i login as a administrator and click on "Resource Management" -> Manage -> chose a resource -> "Resource workflow" (from drop down) -> "Edit workflow" on approval/provisioning flows, a new window pops up. However, it doesn't open any workflow details in the GUI. When i click "Done" (IE Yellow Triangle) on the bottom left corner of the IE window and copy the error details, it is:
    =============================================================================
    Webpage error details:
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET4.0C; .NET4.0E)
    Timestamp: Mon, 6 Feb 2012 22:30:33 UTC
    Message: 'Is' is undefined
    Line: 207
    Char: 5
    Code: 0
    URI: http://<hostname>/xlWebApp/richclientlauncher.jsp?app=xlWebApp/loadDesignWorkflow.do?method=LoadWorkflow&processName=<chosen+resource>
    Message: Object expected
    Line: 30
    Char: 6
    Code: 0
    URI: http://<hostname>/xlWebApp/richclientlauncher.jsp?app=xlWebApp/loadDesignWorkflow.do?method=LoadWorkflow&processName=<chosen+resource>
    =============================================================================
    On the other hand, if i click on
    "Resource Management" -> Manage -> chose a resource -> "Resource workflow" (from drop down) -> "Configure" (Form Data Flow/Reconciliation Data Flow). I see below errors in the log:
    =====================================
    <Feb 7, 2012 10:56:48 AM PST> <Error> <Cluster> <BEA-000126> <All session objects should be serializable to replicate. Check the objects in your session. Failed to replicate non-serializable object.
    java.rmi.MarshalException: failed to marshal update(Lweblogic.cluster.replication.ROID;ILjava.io.Serializable;Ljava.lang.Object;); nested exception is:
    java.io.NotSerializableException: com.thortech.xl.webclient.workflowutil.ImageGenerator$Field
    at weblogic.rjvm.BasicOutboundRequest.marshalArgs(BasicOutboundRequest.java:92)
    at weblogic.rmi.internal.BasicRemoteRef.invoke(BasicRemoteRef.java:221)
    at weblogic.cluster.replication.ReplicationManager_1035_WLStub.update(Unknown Source)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    Truncated. see log file for complete stacktrace
    Caused By: java.io.NotSerializableException: com.thortech.xl.webclient.workflowutil.ImageGenerator$Field
    at java.io.ObjectOutputStream.writeObject0(ObjectOutputStream.java:1164)
    at java.io.ObjectOutputStream.writeObject(ObjectOutputStream.java:330)
    at java.util.HashMap.writeObject(HashMap.java:1195)
    at sun.reflect.GeneratedMethodAccessor13.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    Truncated. see log file for complete stacktrace
    >
    <Feb 7, 2012 10:56:48 AM PST> <Error> <Cluster> <BEA-000126> <All session objects should be serializable to replicate. Check the objects in your session. Failed to replicate non-serializable object.
    java.rmi.MarshalException: failed to marshal update(Lweblogic.cluster.replication.ROID;ILjava.io.Serializable;Ljava.lang.Object;); nested exception is:
    java.io.NotSerializableException: com.thortech.xl.webclient.workflowutil.ImageGenerator$Field
    at weblogic.rjvm.BasicOutboundRequest.marshalArgs(BasicOutboundRequest.java:92)
    at weblogic.rmi.internal.BasicRemoteRef.invoke(BasicRemoteRef.java:221)
    at weblogic.cluster.replication.ReplicationManager_1035_WLStub.update(Unknown Source)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    Truncated. see log file for complete stacktrace
    Caused By: java.io.NotSerializableException: com.thortech.xl.webclient.workflowutil.ImageGenerator$Field
    at java.io.ObjectOutputStream.writeObject0(ObjectOutputStream.java:1164)
    at java.io.ObjectOutputStream.writeObject(ObjectOutputStream.java:330)
    at java.util.HashMap.writeObject(HashMap.java:1195)
    at sun.reflect.GeneratedMethodAccessor13.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    Truncated. see log file for complete stacktrace
    >
    ERROR,07 Feb 2012 10:56:51,516,[org.apache.struts.actions.DispatchAction],Request[resourceWorkflows] does not contain handler parameter named method
    =============================
    Anyone encountered this before in the clustered setup ?
    Thanks,

    Hello,
    But if you see the trace, it is coming from the OOTB library. Isn't it ? It doesn't indicate if there is any issue in any custom beans.
    java.io.NotSerializableException: com.thortech.xl.webclient.workflowutil.ImageGenerator$FieldMoreover, i see this error in the log with case 2: ("configure" data flow). However, it is working and the the UI is showing me the data flow with this error in the log.
    My major concern is case 1: ("edit" workflow) which is not showing me anything on the UI ?
    Ideally, it should trigger Nexaweb client to populate the workflows in the UI.
    *1 interesting observation:*
    If i go to "Design console" -> process definition -> "Render workflow",
    then it opens the workflow in the default explorer and the url which is opened in the browser is same as the previous case. It is working here as expected. Does this means the problem is with Nexaweb client load in the UI in case 1. How to fix this ?
    Please suggest.
    Thanks,
    Edited by: oimuser007 on Feb 7, 2012 2:44 PM

  • Workflow-No agent

    Hi ,
      I have a workflow wherein the status in SWI2_FREQ is appearing as 'No Agent Available' and status as 'Ready'. But the "Agent" is able to see it in his inbox. Once the Agent processes the work item it shows up under his name in SWI2_FREQ as completed. Why is that the task appears as "No agent found" though clearly it has been able to resolve an agent? Is it that unless the workitem is processed it will remain in that state?
    Regards,
    Hari.

    Hi Hari,
    Could you please check, whether the Dialog task that has been defined is a Standard task or not. This can be checked by
    1. Go to Transaction PFTC
    2. Give the task name, go in Change (F6) Mode.
    3. From the Menu bar, Additional Data -> Agent Assignment -> Maintain.
    4. Click on the name, then on Attributes, Click on the General Task RadioButton
    Please, let me know if further details are required.
    Regards,
    Goutham.

  • Workflow PE_APPROVE01 is not triggering in PV7i .

    Dear SAP Workflow Experts .
    Friends i found workFlow for Training & Event Mgmt , it is : PE_APPROVE01 .
    workflow event : WS01200151 .
    activated the object type : PDRELA_025 .
    After Activation it become green then i ran this workflow .
    But issue is remain same  , when i book a training for emp by t-code PV7I and click button proceed for booking , the workflow mail is not going to his manager's mail box .
    Sir May u suggest me what step i missed out or what is required in order to achieve the workflow mail about booking .
    Regards : rajneesh

    Dear Saumya .
    I am very thankful for your reply .
    the steps suggested by i tried them .
    Step 3 : I tried to check in t-code SWEL if this event is getting triggered and the reciever type of the same is WS01200151.
    as u suggest me i entered creator ,(user id) , it is 0734 .
    it is actaully emp's pernr .when i execute it it shows me that event trace is ON .
    It is not giving me all the events careted by me in the selected time duration.
    So how to  search for the PDRELA_025 - CREATED event which had created.
    Please tell me how to check in t-code SWEL that event is s getting triggered and the reciever type of the same is WS01200151. ???
    I am badly stuckup sister ...plz help me .
    regards : rajneesh
    Edited by: Rajneesh Kumar on Feb 11, 2009 8:04 AM

  • Message no. 8I766 Number Ranges are not maintained For Extended Withholding

    Dear All,
    I am facing the following problem when i am trying to generate the withholding tax certificate
    1.) Message no. 8I766 Number Ranges are not maintained For Extended Withholding Tax 
         Number Ranges are not maintained for Business Place and Section. Check entries in tables J_1iewt_cert  (for Business Place) or J_1iewt_cert_n (for Section Code) and j_1iewt_certno  in EWT.
    I have checked all the above tables and found that the entries are maintained
    2) When i am trying for print priview and then print its generating spool request and the certificate is getting saved -
    > here the following problems are faced
          A) . TDS Number is not coming
          B).Details Of the tax deductor ( Name , Adress , TDS Circle , TAN & PAN is not coming Where       to update these details
          C) In Amount Paid / Credited Column - Some fixed amount is comming irrespective of the actual amount credited
    Please help me in soving the above issues
    Thanks & Regards
    Arun.R

    Hi
    You need to maintain Section Code wise number range . Go to Sm30 Select Table J_1IEWT_CERT_N and maintain it.
    Thanks
    GG

  • HP Officejet 6500A Plus will not maintain wireless connection reliably

    For the HP EXPERTS on Expert Day, April 18, 2012:
    B.L.A.T. (Bottom Line At Top):  We have an HP Officejet 6500A Plus purchased about 5 months ago.  We wanted to use it as a wireless-connected printer in another room besides our home office.  It is useless to us because it will not maintain its wireless connection, even sitting just a few feet from the router in the same room.  Except for numerous hours of troubleshooting, we have left it sitting powered up, but unused and idle, for almost the entire 5 months in our home office.  DURING ALL THAT IDLE TIME, IT HAS LOGGED OVER 3,200 DISCONNECTS, at a consistent rate of 24 disconnects every 24 hours, even though it ALWAYS reports that the wireless signal quality is “EXCELLENT” (all this is according to the Wireless Network Test Reports we’ve printed throughout the last 5 months).  So our question is, what is it that this printer is trying to do once an hour over a wireless connection that is causing these thousands of disconnects?  And how can we stop it?
    NOTE!  Before you round up the usual suspects (namely our router and our PC firewalls) please note that we also bought an HP Officejet Pro 8600 Plus ON THE SAME DAY as the Officejet 6500A Plus.  The 8600 was also installed with a wireless connection, and has worked without a single network issue for the entire 5 months.
    NOW, FOR THE REST OF THE STORY…
    WHO WE ARE:  My wife and I have worked on HP equipment for 33 years, starting in 1979 as corporate customers of HP when we worked for Exxon; then we both worked for HP directly for 17 years; and we’ve now used dozens of pieces of HP equipment in our home during the last 12 years in retirement.  We’re primarily software folks, so we’re not exactly experts in hardware and networking, but on the other hand, this ain’t our first rodeo either.
    OUR CONFIGURATION: 
    PC’s – All running Windows 7 x64 with all important patches applied and Norton Internet Security 2012:  HPE-270f and HP AIO 200-Quad, each with full 6500A and 8600A drivers installed on wireless connection.  These 2 PC’s themselves can connect either wirelessly or via Ethernet to our home network.  The 270f has a dual-band wireless board.  Both bands work.  We also have a new dv7t laptop with only the full 6500A driver installed via wireless connection.  The laptop is now upstairs and it’s connected to our home network wirelessly without any issues.  (This is where we had hoped to also put the 6500A, but it needs to work reliably via wireless connection.)
    ROUTER:  Netgear N600 WNDR3700 providing Ethernet and wireless networking.  Router provides a very strong wireless signal throughout the house.  No wireless problems with any other equipment including an iPod, two Kindle Fires besides all the HP equipment.
    PRINTERS:  Besides the two HP printers, the HPE-270f PC has a Canon MP960 installed on it.  And if we can’t get the 6500A working right or replaced with something that does work right, we may be buying our second Canon printer.  By the way, on the 6500A, ePrint and App’s are set to ON, but of course they’re not being used, just like everything else on this AIO.
    OTHER:  We also have a Sonos music system that connects to our network via Ethernet and has its own proprietary mesh network (on another frequency) for transmitting ripped music wirelessly to speaker units throughout our house.  (If you aren’t familiar with this totally cool system, check out sonos.com).  We’ve never seen any evidence of interference between these two wireless networks, or our wireless phone sets either.
    HP TOOLS AVAILABLE ON ALL 3 PC’s:  HPU
    UPDATE 5.003.001.001 (reporting everything up-to-date); HPHDU 3.1.0.17; HPPDU 5.0.0.015 and HPNDU 4.3.0.002. 
    SYMPTOMS:  The 6500A Plus installs quickly and easliy, and connects wirelessly just fine during installation.  But sometime over the next hour (usually less), it disconnects and won’t print from PC applications.  Sometimes the application puts up an “Unable to communicate with printer” screen, even though the PC usually thinks the printer is “ready”.  Other times, the PC thinks the printer is offline (but printers don’t have “offline” buttons anymore!).  Often, if you just leave everything alone, the 6500A will somehow reconnect and print out the spooled file 5-30 MINUTES later.  So it does usually seem to be able to recover given some time, but that doesn’t always fit our schedule!   Occasionally, turning the wireless radio on the printer off and back on will fix it right away.  But usually, you have to power the printer completely off, and then back on.  As far as we know, that always fixes it…..until the next disconnect a few minutes later!
    PREVIOUSLY TRIED:  After reading some of HP’s wireless network support websites, I manually assigned a fixed IP address to this printer.  It didn’t seem to matter; according to the wireless network test report, it still logs disconnects at the rate of one per hour, and all the failure symptoms were the same.
    We also dabbled a bit with setting this printer as “trusted” to the Firewall, but that didn’t seem to matter either.
    Next, we connected the printer via Ethernet.  The printer immediately started to work, even though it had just been in its “failed” state over the wireless connection.  As far as we know, it never failed while connected via Ethernet.  This seems to point to a purely wireless hardware/firmware problem on the printer itself.
    Late last year, I tried two different chat sessions about this with the inter-continental AIO support teams, each one lasting several hours.  Unfortunately, none of their optimistic solution scripts seemed to fit our problem.  They both seemed determined to reconfigure the 6500A as a TCP/IP printer, which of course worked fine initially, just like everything else.  At this point, they would understandably want to close the chat.  But 20-30 minutes later, we could no longer print to it.  During the second chat, they got into one of our PC’s remotely and effectively turned off the spooler (by selecting “Print Directly” or something like that).  After that, all was well again (as usual) UNTIL the printer disconnected, at which time attempting to print from that PC would HANG the application (since the spooler was no longer buffering) and eventually hang the whole PC.  One giant leap backwards.  That’s when I gave up on the multi-hour chat sessions.
    The three diagnostic utilities (HDU, PDU, NDU) have been tried over and over.  When the printer is in its disconnected state, the DU’s usually don’t detect the 6500A at all, or if they do detect it, they are unable to fix anything.  Frankly, it’s easier to just power the printer off (which takes about a minute) and power the printer back on (which takes more than a minute) and then wait for the spooler to kick in (usually about 30 seconds).  BUT WE DON’T CONSIDER THAT A SOLUTION!!
    B.L.A.B.  (Bottom Line At Bottom):  We have used up nearly the entire black ink cartridge and at least a ream of paper troubleshooting this brand new printer, to no avail.  This printer is useless to us unless it can maintain a wireless connection reliably.  Please help!
    Thanks –
    Bob and Jane
    (Note: we have an appointment from about 11:20 am EDT – 1 pm EDT, 8:20 am PDT till about 10 am PDT)

    I bought the Officejet 6500A Plus about one month and have experienced the very same problem. I tried to remedy this problem following suggestions in a number of different posts (static IP, router, firewalls etc), all to no avail. Last week I called support. The support I received by the tech over several hours and different days for a week was very good. However none of his suggestions corrected the connection issue. After today's recommended fix failed, he advised HP is aware of this issue with the 6500 and other affected printers. He claimed HP was working on a firmware upgrade. He did not know when the update would be provided. The tech also claimed HP acknowledged this problem in a written announcement. He agreed to email the announcement to me. I haven't received it. This has been the only problem I've had with the 6500

  • Fiscal year variant Z1 is not maintained for calendar year 2012

    I am getting this error while scheduling infopackage for 2lis_02_HDR.
    Fiscal year variant Z1 is not maintained for calendar year 2012
    PLease let me know how to solve thhe issue.
    Thanks,
    harika.

    Hi,
    Where are you geting error, before execution or duing execution of DTP in the log.
    Check if you have transferred fiscal year variants from source system to BW. Then trigger DTP.
    Regards,
    Pravin Karkhanis.
    Edited by: Pravin Karkhanis on Oct 18, 2011 4:15 AM
    Edited by: Pravin Karkhanis on Oct 18, 2011 4:15 AM

  • Fiscal year variant Z1 is not maintained for calendar year 2012 when loadin

    Dear Experts,
    We are working on BI7.0 extracting data from ECC 6.0.
    I am trying to load data from 0HR_PY_PP_1 which is a Self DataSource in our BW System (extracts data from 0EMPLOYEE and 0PERSON) to load into ZPA_C50 which is a copy of BCT InfoCube 0PAPA_C02 (Headcount).
    The data has come through into the PSA very well.
    However, DTP is throwing an error while loading 32242 records of data from PSA into ZPA_C50 InfoCube. The error details as below:
    Error while updating to target ZPA_C50 (type INFOCUBE)
    Fiscal year variant Z1 is not maintained for calendar year 2012     FGV     2
    Messages for 1 data records saved; request is red acc. to configuration
    Processing Terminated
    We are actually doing a Re-implementation of BW 3.0b in BI 7.0 Ehp1. We have imported Maintenance of Fiscal Year Variant from the BW 3.0b Production System. So this shouldn't be a problem I guess since I have also checked the setting in SPRO in BI 7.0 Development (New) System and they are looking good.
    Also, when I do a Filter on 0CALDAY in DTP from 01.01.1900 to 31.12.2010, the loads are working fine. I want the load to run without any Filters on 0CALDAY.
    Has anyone been in similar situation. How did you resolve this issue? Your time is very much appreciated.
    Thanks in advance.
    Chandu

    Dear Experts
    Thanks for your time.
    We have resolved this issue ourselves. We have maintained 'Shortened Fiscal Years' for 'Z1' and it is working fine now. Steps are as below:
    In BI Dev System -> SPRO -> SAP Reference IMG -> SAP Customizing Implementation Guide -> SAP NetWeaver -> Business Intelligence -> General BI Settings -> Maintain fiscal year variant -> Select 'Z1' Fiscal Year Variant and then DoubleClick on 'Shortened Fiscal Years' to set the Fisc Year Variant -> Save.
    The dataload should work fine now.
    Cheers,
    Chandu

  • Unit of measure is not maintained at level2 DSO

    Hi Experts,
    Unit of Measure is not maintained in level2 DSO.
    Scenario:
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    Solution: We have done selective deletion and uploaded again from the DSO where UOM is maintained correctly, Issue is resolved.
    We would like to know the cause of the issue.
    Please any let me know how to isolate the issue and if you have time let me call you to investigate further.
    Regards,
    Prem

    Hi Murali,
    UOM is maintained in level1 DSO correctly and for certain aggregated values it is not maintained and this very strange if we do manual upload data UOM is correct in Level2 DSO.
    I guess issue happening in regular data load or what so ever....
    We are trying to correct the data just by deleting and uploading again as this is permanent solution.
    If routines are the issue when we upload manually it shouldnt work but still working fine... this strange behaviour....
    please suggest and advise me... if required let me call you.
    Regards,
    Prem

  • Logon Error Message - Enterprise Services Builder address not maintained

    Hi Experts,
    I'm about to start the configuration on PI PROD (PI 7.1) server, but I keep encountering an error, saying "Service cannot be reached"
    Service cannot be reached
    What has happened?
    URL http://hostname:port/nwa call was terminated because the corresponding service is not available.
    Note
    The termination occurred in system PIP with error code 404 and for the reason Not found.
    The selected virtual host was 0 .
    What can I do?
    Please select a valid URL.
    If it is a valid URL, check whether service /nwa is active in transaction SICF.
    If you do not yet have a user ID, contact your system administrator.
    ErrorCode:ICF-NF-http-c:000-u:SAPSYS-l:E-i:XXXXX_PIP_00-v:0-s:404-r:Notfound
    HTTP 404 - Not found
    Your SAP Internet Communication Framework Team
    What's more weird is that I can't launch sxmb_ifr because 'Enterprise Services Builder address not maintained'.
    I already made some RFC Destination such as AI_DIRECTORY_JCOSERVER, AI_RUNTIME_JCOSERVER, LCRSAPRFC, and SAPSLDAPI and when I test the connection, here's the error message said 'Error when opening an RFC connection (CPIC-CALL: 'ThSAPOCMINIT' : cmRc=2 thRc=67'
    Thanks for the reply.

    Hello,
    Check if you have more than one system. If so, check whether host, port and URL of startpage are maintained on the correct one.
    Also, please follow the MANUAL steps of the SAP Help link below:
    http://help.sap.com/saphelp_nw2004s/helpdata/en/a0/40084136b5f423e10000000a155106/content.htm
    Ensure you have created the RFC Destinations in the ABAP and Java Environment
    You need to create the following RFC destinations in transaction SM59
    (ABAP) and the Visual Administrator (Java):
    AI_RUNTIME_JCOSERVER
    AI_DIRECTORY_JCOSERVER
    LCRSAPRFC
    SAPSLDAPI
    Last, please check whether, In tcode SM59, the destination INTEGRATION_DIRECTORY_HMI.
    The user maintained in the Logon tab should be PIISUSER
    and ensure he password is correct,and check if the destination will test successfully.
    All of those will solve this issue
    Regards,
    Caio Cagnani

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