Workflow issue for Overtime Payment

Hello All,
Scenario: Employee enters his overtime hours through ESS.
His overtime gets approved by his manager. Once approved it updates the IT0015 addtional payments with the respective wage type & hrs.
Problem: The employee has applied for overtime for dates ex: 16.04.2008. HI overtime has also been approved by manager.
As per the workflow, it should create a record in IT0015. But its not updating/creating any record in IT005.
It gives error message: "personnel number(s) could not be locked:
My logic: As per my understanding, the personnel no has been was locked by some other process in system.
I chekced the status of the workflow through SWi1 in graphic, here it shows as " Completed" with no errors.
Kindly advice me as what needs to be done in this case.Shall we ask the user to apply again? or whats the solution?
Thanks & Regds,
Nithi

Hi Nithi,
In this case you probably can add the entry in infotype 0015 manually. But you should also take a look at the workflow. There should be check after the step for adding the entry if the update was succesful, if not you could wait for a certain period and try again. Us a counter in this loop so after a certain amount of tries you could send a task to a HR administartor (or someone like that) who should do the update manually.
This way you could avoid these kind of errors.
Regards,
Martin

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