Workflow mail notifications

hi all,
i want to implement workflow related maile notification in EBS 11.5.10.2 , my DB is 10.2.0.4 and OS is HP UX 11.11
can any one suggest me docs related to it
one more thing, how will mail work, will it use sendmail feature of Hp UX or some other oracle package
waiting for responses

Hi,
Please refer to the following notes, it should be helpful:
Note: 164871.1 - Configuring the Workflow Notification Mailer in Oracle Applications Manager 11i
https://metalink.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=164871.1
Note: 279166.1 - Oracle Workflow Cartridge Workflow Information Data Collection Test
https://metalink.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=279166.1
Note: 234436.1 - How-To Setup Workflow Mailer in an Oracle Applications 11i environment
https://metalink.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=234436.1
Regards,
Hussein

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Workflow Mailer Notification Configuration...

I am new to Oracle Workflow ,Can anyone provide me with the steps to configure Workflow Mailer Notification ? I have already referred to some metalink notes but they are not proving to be of much help.

Please review the following notes, it should be helpful:
Note: 164871.1 - Configuring the Workflow Notification Mailer in Oracle Applications Manager 11i
https://metalink.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=164871.1
Note: 279166.1 - Oracle Workflow Cartridge Workflow Information Data Collection Test
https://metalink.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=279166.1
Note: 234436.1 - How-To Setup Workflow Mailer in an Oracle Applications 11i environment
https://metalink.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=234436.1

Installing workflow mailer / notification mailer on Linux

Hi,
I want to install the notification mailer on a Linux machine (Oracle 9i Client already installed), but I can't find it in the Universal Installer (Oracel 9.2.0 Server Cds)!
Where can I find the Oracle Workflow Mailer?
Documentation says:
Within the Oracle Universal Installer, select the product Oracle9i Client. Then select the Custom
installation type and choose the Oracle Workflow client components that you want to install.
Some useful information:
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Sorry, but I don't want to install the Workflow Server! Because it's a client machine and I don't want to install a database server just to get the workflow mailer.
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Workflow customers running on NT/2000 are certified to
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Workflow mailer notification

Dear all ;
I want the system send emails to users when they have notifications. i configured the workflow mailer good and the test send the mail well . but now i want to know if i have an example like in the PO when the user make a requisition and send it to the approver , i want an email sent to the approver that there is notification to approve the requisition and when he approve it i want an email sent to the requester that its approved now. i want to know how to do this and how the system gets the users email? can anybody help me? thanks

Hi,
Is you workflow mailer up and running, As far as I know this is the default behavior of how the workflow mailer behaves when a purchase order is raised and approved by the apporver. Please re-check and let us know where the problem is actually visible.
Thanks &
Best Regards,

BPEL Workflow mail Notification content coming as attchment

Hi All,
iam using actionable notifications in bpel workflow.
iam getting mails properly but problem with payload part coming as attachment (as content.html).iam facing this problem only with Microsoft outlook.
Here are server deatils.
Server version: SOA suite 10.1.3.4
My Email Client: Microsoft Outlook
Please advice..
Regards,
Sudhakar.M

Hi ,
in workflow notification mail some part of message is coming in body ...payload details of workflow coming as attachment (as content.html)
i tried to apply patch 8279781..but iam getting some errors
OPatch detects your platform as 207 while this patch 8279781 supports platforms:
0 (Generic Platform 1)
This patch is not suitable for this operating system.
Please contact support for the correct patch.
ERROR: OPatch failed during pre-reqs check.
OPatch returns with error code = 150
can u plz me help me on this...
Regards,
Sudhakar.M

Workflow mail notification

hi,
hi, we are using the workflow related to elements of publishers.
How can you assign a notification email to the user assigned to the process?
We are using ALUI 6.5 and Publisher.
Luca

A user would have to signup for the email notifications from workflow.
To do that they must go to the "Publisher Work List" portlet and select the option to "Notify me by e-mail when I have a new assignment"

Additional workflow Mailer setup on Purchase Order

Dear All,
We are running on R12 on 11.0.1.7 database. We have configured Workflow mailer notification and it seems to be running properly.. And the approver/approvee gets appropriate mails on appropriate time.
But our management requires additional customization on how this function should work, The requirement is as follows:
Problem Description: When a PO is raised it goes to his immediate superior who can approve the PO for less than Rs.100,000 and if it is above the stated amount, the respective PO requires further approval from the next superior in the hierarchy.
The workflow standard setup is such a way so that the user who has raised the PO gets a mail notification alerting that the PO has been approved if so.
Could you guide me a way in Oracle Ebiz R12 so that not only user who has raised the PO is alerted through mail if the PO is approved but also the immediate approver is also notified via mail for POs which is above Rs.100,000.
Note: PO above Rs.100,000 goes through immediate approver and then to the next approver in the hierarchy.
Thanks in advance for all ur support
and Regards,
Asif

Please see if (How to create a custom copy of the seeded Purchasing PO Approval Workflow POAPPRV [ID 1270010.1]) helps.
Thanks,
Hussein

Workflow Mailer Configuration...

I am configuring workflow mailer notification for sending notifications from oracle apps to email of the apps users.For this I have used organization's mail server(SMTP server) as the outbound server for sending the notifications.But this method is working only when the notifications are being send to the organization's corporate accounts.Whenever we try sending it to other mail accounts (such as,gmail or yahoomail) these notifications dont get delivered.Although, we can send mail from our corporate mail account to other mail ids.What i dont understand is why we cant mails from workflow mailer although its configured using the organization's mail server(SMTP)?

I suspect this is an issue with your corporate mail system and not WF Mailer, since mail to internal users is being delivered successfully. Can you pl check the value of the column MAIL_STATUS in table WF_NOTIFICATIONS for those notifications where email is not being received ? If the value is SENT, then WF Mailer was able to successfully hand off the email to the corporate email system, and it is this system that is not delivering to the external email id (yahoo, google etc). If this is the case, you will have to check with your corp email group to see if they can trace what is happening.
HTH
Srini

Workflow Mailer Information....

Hi,
Is it possible to know the table in EBS that contains the information of the smtp server while setting up Workflow Mailer notification?When we configure the mailer we need to provide the smtp server name.Where does this information get stored (which table)?
Regards,
Rup

Hi,
See the queries in (Note: 753845.1 - How to Perform a Meaningful SMTP Telnet Test to Troubleshoot Java Mailer Issues).
Regards,
Hussein

E-mail notification in SRM 7.0 for Shopping Cart Workflow

Hi Gurus
We have a requirement in SRM 7.0 Process Controlled Workflow.
1. To send E-mail notification to approver Outlook / lotus notes in case of SC goes for approval.
2. Incase SC is rejected by the approver then the E-mail notification has to be send to the creator of SC.
How do we configure this E-mail Notification in SRM 7.0 . Also , how do we include Customized E-Mail text while sending these notifications.
Kindly let me know .
Thanks,
Ashish

Hi Ashish,
Look out for this path ..
SPRO-> SRM Server-> cross application->event and event schema for alert management
in Define events look for Approval_process_doc_rejected and Approval_process_doc_approved
you can check for event control enter event Approval_process_doc_rejected Or Approval_process_doc_approved
and event category, event sub category
also...see Define receipeint of notifications -> here you can configure the receipeint in case of approval / rejection.
~vipin

How to send E-Mail Notification executing through workflow?

hi All
I want to send E-Mail Notification executing through workflow in MDM Data Manager?
I have tried it, But still i am unable to send E-Mail Notification?
i will explain, how i have tried?
1) I have created the simple workflow with the following components
they are in sequence
start--> process-> notify--->stop
2) owner of the workflow is Admin and launcher of the workflow is Admin and i have given email id to the Default Admin user in the console.
3) i have created another user (i.e. User2) with default roles as like as Admin and i have assigned User2 to the process component in workflow and I have created e-mail address for the User2 in the console.
4) i have created another user(i.e.User1) with default roles as like as Admin. and give e-mail address,under the notify component User1 is selected in To Field.
5) stop component as usual
coming to configuration part about the SMPT server in MDS.ini file
1) in mds.ini file for the MailServer=, I have given SMTP Server name once and restarted the server and executed the workflow, but not worked
2)in mds.ini file for the MailServer=, i have given SMTP Server IP Address and checked the port,and we have configured the host file also and restarted the server and executed the worflow , but not worked
In all the ways i have executed and tried to send E-Mail Notifications through workflow, But I didn't
can any one help where i have went wrong, so i can rectify it
what actually we have to give in mds.ini file? is any other cofiguration required for it?
if any one have any solution for it , can you please explain me in step by step
Thanks in Advance
bharat.chinthapatla

Hi Bharat,
your steps seems to be correct. Just try to ping your mail server, to verify if your mail server is running up, besides note that mdm go throw port 25 for sending emails, so please check if you are able to send emails using port 25 in your network.
Regards,
Vito

Can a workflow e-mail notif. only show fields that have changed?

I'd like to send an e-mail to an end user whenever any field in a Solution has changed. The e-mail notification workflow for my Solution works and starts out like this:
(PRE('<ModifiedDate>') <> [<ModifiedDate>]) AND...
However, I run into max character limitation in the e-mail message body. (will look at ToChar next) What I tried to do was display the new and previous values for the fields. This worked till I reached the char limits. Even if I could key in all the lines of characters necessary for this, the mail recipient would have to carefully go through all the fields and compare them to see which one(s) has changed. This takes too much time for the end user to do.
Is there I way (using a single workflow) to display in an e-mail only the fields that have changed? I've looked through the posts and have not yet found an answer. Thanks.
Edited by: user11167975 on Jun 16, 2009 1:34 PM

You can resolve this by creating One workflow for each field or a small group of fields you want to track. Only thing is the user may receive more than one email reguarding the same Solution.

Better way of Sending E-Mail Notifications -- Workflow or Function Module ?

Hi All,
I have an implicit enhancement written in a t-code and based on some conditions I am creating event which inturn will trigger the workflow which inturn send e-mail notification via send mail step.
My question is:
Which one of the ways is better in terms of performance or overhead to send an e-mail notification. (There are no Approval processes in the workflow.. Just One Step E-mail Notification).
1) In the Implicit Enhancement, Trigger an event which inturn will trigger the workflow and e-mail is sent via send mail step.
2) In the Implicit Enhancement, Send the e-mail notification via standard function modules available... such as
"SO_OBJECT_SEND", "SO_DOCUMENT_SEND_API1".........
Would be grateful if someone can post the Advantages and Disadvantages in the above 2 ways of sending e-mail notifications..
Regards,
PR.

Just to throw in some additional factors, consider exception handling:
An event-based send mail step is decoupled and thus independent of your application. This means your exception handling is separate. It means you do not need to hold up the transaction if there is a failure. All this depends on how important the mail is. You could of course add validation code to ensure the mail address is valid and send it elsewhere if not.
Regarding performance, consider how often this happens. If it's an infrequent occurrence then I wouldn't worry about performance. Hundreds or thousands a day is a different story.
So the answer is:
Workflow for low-volume scenarios (low performance impact) that are important (better error handling in WF),
Direct mail for high volume and noncritical
In between these, use whatever you like
One more thing to perhaps consider the future. What are the chances of the mail being replaced by a work item in furture? Sometimes it's only by observing a process after go live that you can identify the best solution. e.g. you may decide to replace the mail with a "Please go fix this" work item because you need deadline monitoring

Regarding Mail notification in standard Workflow WS20000075

Hi Experts,
I am using the standard workflow to send mail to releaser for PO release. The task TS20000168 sends a mail notification to the PO creator saying that the PO is released after every release done by the concerned persons. Now the user requirement is that they want a mail notification to the PO creator only after final release. They dont want notification after each release. Only when the final releaser releases the PO, the creator should get a notification.
They want to stop the intermediate mail notifications of PO releases.
Can anybody suggest how to make the changes in this standard workflow ?
Thanks in advance.

Hi Umang,
Thanks for your reply. I have 2 doubts about this.
1.) Is it fine if I change the event of this standard workflow itself. i.e. from RELEASESTEPCREATED to RELEASED ?
2.)If I create a customised workflow & if I change the event from RELEASESTEPCREATED to RELEASED then will it send the mail to PO releaser for each release, because the current process to send mail to each releaser is a must, only the confirmation for each PO reelase should be stopped.
Please suggest .

Oracle Applications Manager -- Workflow Manager -- Notification Mailer

Hi All,
We are facing an issue in the R12 E- Business Suite Po Approval Workflow cycle. The PO is being approved and
the buyer while approving the PO is mentioning the email address where the Po Approval Notification needs to be emailed.
The Po gets approved and in thw wf_notifications table we could see two records entered with the Message Type as mentioned below :
Message Type : PO_PO_HAS_BEEN_APPROVE , status : OPEN and mail_status : SENT , Recipient Role : DCASTAGNA
-- This is fine because the user DCASTAGNA , is receiving the email at the email address which is linked to the
fnd_user record in Oracle. This is an FYI notification which just says The PO has been approved
Message Type : PO_EMAIL_PO , status : OPEN and mail_status : FAILED, Recipient Role : [email protected] -- Why this status is showing as Failed.. The user is not receiving this email notification.
The issue is that the user whose email address has been keyed is not receiving the email notification.
We have the Workflow Notification Mailer configured which would listen to the Send Notification Message posted by the Workflow Engine.
Could someone please help with this issue after we have upgraded to R12. The user is receiving 1 email notifiaction but not receiving the email for the 2nd Message present in the wf_notifications table.
We are stuck because of this issue.
Thanks
sachin.

Hi sachin;
Any errors in the workflow mailer log file?
Any errors in the database log file?
Did you try to bounce the workflow services?
Please check below and see its helpful for your issue:
How to Resend Workflow e-mail Notifications Correctly Sent [ID 942267.1]
How To Resend Notifications That Failed [ID 784040.1]
Please also check Hussein Sawwan's greatest previous post about simalar thread:
Workflow notification Mailer Not sending notifitions in R12
Regard
Helios

Workflow mail notifications

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