Workflow Mailer Problem

Hi all,
I am with a problem in a certain server that happens when the process flow gets at a notification stage, the other things of the flow, like the functions called before the notification functions perfectly, but when the flow follow to the notification stage, an exception is raised.
The following message is shown with its stacktrace:
Erro '-20002 - ORA-20002: 3805: The event does not exist.' found execution of ''
to the event 'oracle.apps.wf.notification.send'.
ERROR_STACK=Wf_Mailer_Parameters.GetValueForCorr(er:NODENAME)
Wf_Mailer_Parameters.GetValueForCorr(CorrId:APROVRP, parameter:NODENAME)
WF_XML.GenerateDoc(oracle.apps.wf.notification.send, 2840)
WF_XML.Generate(oracle.apps.wf.notification.send, 2840)
WF_XML.Generate(oracle.apps.wf.notification.send, 2840)
Wf_Event.setMessage(oracle.apps.wf.notification.send, 2840)
Wf_Event.dispatch_internal()
May anyone help me?
Thanks in advance.

Vinicius,
Did you follow all of the steps in the Oracle B12169-01 document?
If you still have not fix your problem, replay to me.
Regards,
Gustavo.

Similar Messages

PO Create - Workflow - Mail Problem

Hi experts,
I have an workflow that trigers after PO creation.(BUS2012). Then it sends a mail. But, mail does not work correctly. In SBWP , if i run the workflow, mail comes to inbox. I want it works directly.
Waiting for helps.
Regards,
Orhan

Hi,
Can I know which event and method you are using to send mail after the PO creation.
Is the workflow instance is created or not on the PO creation.
Regards,
Aditya

Problems in starting up the Workflow Mailer

Hi,
I am pretty new to the Oracle Workflow.
I have recently installed Workflow 2.6, and when i try to start the workflow mailer wfmlr.exe, i am getting the following error :
wferr 2009 : Fatal error, mailer is exiting.
wferr 2102 : Could not connect to mail service using account 'my_email_user/password'.
wferr 2202 : Could not establish mail service connection.
wferr 2201 : Mail service connection refused. Error code 8.
The Environment is Windows 2003 Server, and Microsoft Outlook 2003.
Can anyone please let me know whether Workflow 2.6 is certified for use on Outlook 2003, and if not, is there any other way in which this issue can be resolved by making it run on Outlook 2003.
Your comments would be highly appreciated.

At install time there is a question that asked if you would like to configure adminstration now. (Something like that). By default this is not checked. If you did not check it you cannot access enterprise manager.
The is probably a way to configure it, but it might be faster reinstalling.
There is a simple way to de install by going to the ORACLE_HOME/bin and run the deinstall script.
cheers
James

Additional workflow Mailer setup on Purchase Order

Dear All,
We are running on R12 on 11.0.1.7 database. We have configured Workflow mailer notification and it seems to be running properly.. And the approver/approvee gets appropriate mails on appropriate time.
But our management requires additional customization on how this function should work, The requirement is as follows:
Problem Description: When a PO is raised it goes to his immediate superior who can approve the PO for less than Rs.100,000 and if it is above the stated amount, the respective PO requires further approval from the next superior in the hierarchy.
The workflow standard setup is such a way so that the user who has raised the PO gets a mail notification alerting that the PO has been approved if so.
Could you guide me a way in Oracle Ebiz R12 so that not only user who has raised the PO is alerted through mail if the PO is approved but also the immediate approver is also notified via mail for POs which is above Rs.100,000.
Note: PO above Rs.100,000 goes through immediate approver and then to the next approver in the hierarchy.
Thanks in advance for all ur support
and Regards,
Asif

Please see if (How to create a custom copy of the seeded Purchasing PO Approval Workflow POAPPRV [ID 1270010.1]) helps.
Thanks,
Hussein

Workflow mail shows junk character in outlook where arabic

Hi all
We have EBS R12 12.0.4. I am facing the problem with workflow mails.
whenever the workflow mails comes in outlook it show junk characters instead of arabic letters.
regards
Musaddaq

I have done following steps but no changes have the same issue.
1. Navigate to OAM->Workflow Manager->Notification Mailer->View details in this page
2. Look for parameter called RESET_NLS change this value from 'YES' to 'NO'.
3. Bounce Notification Mailer.
Regards
Musaddak.

Workflow Mailer setup

Hi Guys,
Im busy setting up a workflow mailer thru a metalink note guide but I'm a bit confused..
I've run the following scripts
SQL> select target_node
from fnd_concurrent_queues where concurrent_queue_name like 'WFMLRSVC%';
2
TARGET_NODE
CIBPRD01
SQL> SELECT b.component_name,
2 c.parameter_name,
3 a.parameter_value
4 FROM fnd_svc_comp_param_vals a,
5 fnd_svc_components b,
6 fnd_svc_comp_params_b c
7 WHERE b.component_id = a.component_id
8 AND b.component_type = c.component_type
9 AND c.parameter_id = a.parameter_id
10 AND c.encrypted_flag = 'N'
11 AND b.component_name like '%Mailer%'
12 AND c.parameter_name in ('OUTBOUND_SERVER', 'REPLYTO')
13 ORDER BY c.parameter_name;
COMPONENT_NAME
PARAMETER_NAME
PARAMETER_VALUE
Workflow Notification Mailer
OUTBOUND_SERVER
mailhost
Workflow Notification Mailer
REPLYTO
[email protected]
COMPONENT_NAME
PARAMETER_NAME
PARAMETER_VALUE
The problem is the OUT_BOUND_SEVER is set to mailhost.
where do I get the right name for the out_buond_server??
Thanks
Sibusiso

Hi Sibusiso;
Pelase check below notes which could you helpful for your issue:
How to Troubleshoot 'Validation failed' Errors when Starting the Mailer [ID 463354.1] *<< part 1) Regarding OUTBOUND_SERVER related error:*
PS: If you dont your SMTP Ip connect wiht your local system admin
Regard
Helios

Edit Workflow Mailer - Purchase Order Email Subject

Hi,
We have configured the workflow mailer to enable reminders to be sent out to approvers which relate to Purchase Order approvals that have not been responded to.
However, as well as a reminder email being sent, there is also an email telling the approver that the previous email has been canceled. This has a the email subject prefixed with "Canceled:"
Our problem is that users are seeing this and thinking that the Purchase Order has been cancelled. We therefore want to either edit the subject of this email, or stop it being sent.
Any help/advice would be appreciated.
Thanks,
John

JOhn
I think this mail is sent by the workflow mailer using the item type System Mailer. This is auto generated notification when the notification itself is canceled or retired. You can customize the subject there based on the source.
Thanks
Nagamohan

Workflow mailer goes down frequently

Dear All
workflow mailer goes down twice a day. we are using E- Buisness veriosn 11.5.10.2. we faced the similr problem some time back but it was resolved unknowingly.
Regards
Arifuddin

Please check the Workflow log file for details about the error.
You may also see the docs referenced in the old threads which discuss the same topic -- http://forums.oracle.com/forums/search.jspa?threadID=&q=Workflow+AND+Down&objID=c3&dateRange=all&userID=&numResults=15&rankBy=10001
Thanks,
Hussein

Receiving so many e-mails for the workflow mailer

Hi,
One of the user received thousands of e-mails(same emails) from the Workflow Mailer. Do you know why is this happening?
We changed the statuses from 'null' to 'sent' and entered an end date. The user has stopped receiving the duplicated e-mails.
Please let me know if there was a problem with that user or anything else?
it's urgent.
Regards,
Prasad

Prasad,
Does this user have any end-dated responsibilities?
I suspect that the user-responsibilities related data is corrupted, so I would suggest you refer to the following note and try the suggested solution outlined there.
Note: 406892.1 - Missing/Corrupted User-Role Responsibilities
https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=406892.1

Workflow Mailer Delays Sending Messages

Greetings,
We recently installed Workflow 2.6.3.5, and have noticed a very strange problem. The Workflow Mailer will propagate messages starting at 1 second, then 2 seconds, then 4 seconds, then 8 seconds, steadily increasing to 240 seconds. Then the messages will propagate for some time at 240 seconds. Then the sequencing resets back to one second, and increases to 240 seconds.
We've opened a TAR on metalink, but Oracle has been veryslow to respond. As a result of the delay in propagation we have almost 2000 messages in our WF_NOTIFICATION_OUT queue that need to be sent.
Has anyone seen this problem and can recommend a solution?
Thanks for your help,
Michelle Detommaso

Hi,
Can you find any errors in the Workflow log file?
Please go through the steps in (Note: 753845.1 - How to Perform a Meaningful SMTP Telnet Test to Troubleshoot Java Mailer Issues) and see if it helps.
Regards,
Hussein

Workflow mailer notification

Dear all ;
I want the system send emails to users when they have notifications. i configured the workflow mailer good and the test send the mail well . but now i want to know if i have an example like in the PO when the user make a requisition and send it to the approver , i want an email sent to the approver that there is notification to approve the requisition and when he approve it i want an email sent to the requester that its approved now. i want to know how to do this and how the system gets the users email? can anybody help me? thanks

Hi,
Is you workflow mailer up and running, As far as I know this is the default behavior of how the workflow mailer behaves when a purchase order is raised and approved by the apporver. Please re-check and let us know where the problem is actually visible.
Thanks &
Best Regards,

Upgrade install to 10.5 Mail problems solution

Ok, I am posting this after 2 days of research why Mail behaves crazily after I installed 10.5 via update. I tried archive and install as well with same Mail problems resulting.
Now maybe this wont work for everybody, but it solved all my problems like a charm resulting in Mail working perfectly now.
After one whole annoying day behind the forums I just thought I should post it.
The basic problem was that my Mail didn't want to receive messages while the progress bars were just spinning infinite. Quitting Mail had to be done via Force Quite to stop it.
First thing i noticed was that if I open "*Previous recipients*" panel I get the everlasting spinning beach ball.
So I gathered that there must be some problem in the communication between Mail and Address Book. I backuped the Address Book database and deleted everything I could find connected with Address Book.
Next step was going to Mail folder in my User Library where I deleted all mailboxes .plists and mails because I had some messages I couldn't delete in Mail app. I also deleted other .plist files.
Then I reinstalled Address Book via additional install and rebooted the machine.
Address Book now contained no addresses. I opened Mail, and bingo everything started working, opening "previous recipients" showed 0 contacts and I starter using Mail without problems.
To finish the thing, just backup Address Book ad voila.
Now, maybe that won't sort out everybody's problem, but it sure did mine. And I had all Mail problems described on this forum while sing Mail.
Good luck fixing this highly annoying Leopard feature!

Hi,
Same thing here. All printers gone. Archive & Install 10.5 on a 2.33Ghz MBP. Cannot find my network printers. Tried everything I can think of. When I boot from my external drive (10.4.9) everything works great. Leopard also ate my company VPN and won't give it back. Any help would be welcome.

Many syncing and e-mail problems.

Hi folks, lots of syncing and e-mail problems here:
Syncing: My phone won't sync iCal (it tells me my phone is disconnected), my safari bookmarks or my email accounts. I've been through the threads here, tried resetting iSync, tried deleting calendars and resetting to 10 days instead of 30 -- still no luck. For e-mail, initially iTunes saw the e-mail accounts but did not sync theml. I tried the one-time advance settings and now it's not even seeing the accounts and still not syncing them. and for Safari, no luck with the bookmarks at all even thought the check-box is checked.
Also, the iPhone won't receive e-mail from any of my POP accounts, even the one I set by hand (because none of the settings synced.) I used the same settings that I have on my desktop, but no luck. I use RoadRunner, so I know I can't send off it. But I went to the genius bar today and they told me to just leave the SMTP server field blank and I should be able to receive, but all I get on wi-fi and edge is a message that says, "Cannot Get Mail, the connection to the server "pop-xxxxxx etc" failed." even on my home netowrk, with five bars, it can't seem to connect. (btw, it does seem to be working properly on my .Mac account, but I don't use that account for most of my correspondence.)
As far as the sync problems, the genius bar told me to reinstall iTunes, which I did with the new update that just came out this evening. Still no luck.
any thoughts? bum phone? some setting I'm not catching? any help would be appreciated.
Dave
Quad G5 Mac OS X (10.4.2)

You will find the iPhone will freak out over any kind of perceived data corruption. Calendars seem to the worst for this (windows or mac)
Test in a new user and try sending info in each direction. If it works - then your phone works fine.
Other users have reported having to basically copy the contents of their calendars into a sticky or text edit window. delete the calendars and create brand new ones. they then just transfer the data back.

How to configure oracle alerts to use Workflow mailer?

Hello Guys:
We were trying to setup oracle alerts using workflow mailer. I have created a dedicated mailer for handling oracle alerts related mail.
Here is what I need to clarify:
1. Having setup a new mailer for Oracle alert do I have to still configure the Options in Oracle Alerts. This is where you choose which type of mail u want to use ( like Unix mail,Windows NT mail )
2.How do I tell oracle alert to use the new mailer that I created exclusively for this? While creating the mailer at some point I remember putting ALR in configuration form.
I am on 11.5.10 CU2. I am on 11i.ATG_PF.H
Regards,
Bala

Hi Hussain:
Based on the note I realised that my oracle alerts will user unix sendmail. But then If u go to " Oracle Alert Options "
-- > Mail systems -- I check Unix send mail
-- > Mail server options ( Do I have to fill this section? )
My guess is that the send mail will post the email to a IMAP account ( I created oraclealert account ) and IMAP account will push the alert email to Recipient
Mail Database/Server Name --- imap.mydomain.com
Mail Priority --- Normal
Accounts
Application Installation username Password
Blank ** Blank ** oraclealert pwd
Blank ** Blank ** oraclealert pwd
** - It wont allow me to choose an application.
Is there a simple test to make sure that my oracle alert is working or not? I appreciate your help.
Regards,
Bala

E71 E-Mail Key and Related Mail Problems

Since my E71 was updated to the latest firmware (at a Nokia Service Center) around 6 months ago I have had a number of odd mail problems, which manifest themselves as follows:
After an initial boot everything with mail and messaging works fine as expected. However at least once or twice a day the phone switches unpredictably into an odd mode with the following symptoms:
1) E-Mail key stops responding to short or long presses.
2) New e-mails and sms messages which arrive do not appear on the home screen as usual, though they may (or may not) appear as small icons in the top right corner of the screen.
3) For new e-mails only the title/header is downloaded, whereas usually I have it set to automatically download the first 2 K of each message.
4) New messages still appear as 'unread' even after reading them. Manually setting them to 'read' works, but only after a long delay.
5) The flashing navigation key light which warns of new messages/mails gets stuck in flashing mode and will not stop until the phone is rebooted.
Problems 1-3 occur every time, and 4&5 occasionally, but all can only be cured by rebooting the phone, after which it works fine again - for a while.
Since I first saw this problem I have updated the firmware twice (it is currently on the latest version), but the problem persists. I wonder if anyone has seen this problem or has any idea how to fix it? It's a great irritation with an otherwise excellent phone, especially since it was all working fine when I first purchased it. Thanks for any comments or suggestions

For anyone who is interested, I've found the answer to my own question, though not the solution to my problem. After several days playing with mail settings I noticed that when Retrieval settings > E-mail to retrieve is set to 'Headers only' or ' Msgs & attachs', there is no problem. However, if it is set to 'Size limit' with a setting of say 2K or 5K (i.e. just enough to capture the first few important paragraphs of any message) then receipt of many types of formatted mails larger than the specified size causes the mail program to crash, and the OS to switch into the odd mode described in my earlier post.
This is particularly irritating since I travel frequently overseas in Asia where roaming GSM data use is expensive (and there are no caps or limits on roaming fees), and due to the nature of my work my e-mails typically come with long threads and large attachments. Therefore I am left with the choice between:
     A) Downloading mail headers only and waiting till I can find a WiFi connection to find out what the message actually says
     B) Downloading the whole message and paying many hundreds of dollars a month in data roaming fees
     C) Using the fixed mail size limit setting and accept that my mail program will crash several times a day and
          require the phone to be rebooted each time to restore normal functionality
Anyway, it seem this problem is clearly due a bug with the Nokia mail software in recent builds, since it worked fine with these exact same settings for the first year I had the phone, and repeated clean re-installs of the latest firmware do not fix the problem. Therefore, if any Nokia developers are monitoring this board you can add this to your bug list, and you know where to start looking for the bad bit of code.

Workflow Mailer Problem

Similar Messages

Maybe you are looking for