Workflow-No agent

Hi ,
  I have a workflow wherein the status in SWI2_FREQ is appearing as 'No Agent Available' and status as 'Ready'. But the "Agent" is able to see it in his inbox. Once the Agent processes the work item it shows up under his name in SWI2_FREQ as completed. Why is that the task appears as "No agent found" though clearly it has been able to resolve an agent? Is it that unless the workitem is processed it will remain in that state?
Regards,
Hari.

Hi Hari,
Could you please check, whether the Dialog task that has been defined is a Standard task or not. This can be checked by
1. Go to Transaction PFTC
2. Give the task name, go in Change (F6) Mode.
3. From the Menu bar, Additional Data -> Agent Assignment -> Maintain.
4. Click on the name, then on Attributes, Click on the General Task RadioButton
Please, let me know if further details are required.
Regards,
Goutham.

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    [Aug 6, 2013 9:44:03 AM EST]:1375746243363:Thread[inboundThreadGroup1,5,inboundThreadGroup]:0:-1:d00725:10.61.68.8:-1:-1:ERROR:[SVC-GSM-WFALSNRSVC-1456081-10002 : oracle.apps.fnd.cp.gsc.Processor.performError(ProcessorException)]:Maximum number of errors have occurred for this processing thread.
    [Aug 6, 2013 9:44:03 AM EST]:1375746243464:Thread[BES Dispatch Thread,5,main]:0:-1:d00725:10.61.68.8:-1:-1:EXCEPTION:[SVC-GSM-WFALSNRSVC-1456081 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:Successfully handled component event, oracle.apps.fnd.cp.gsc.SvcComponent.start, for component 10005
    [Aug 6, 2013 9:44:42 AM EST]:1375746282207:Thread[ComponentMonitor,5,main]:0:-1:d00725:10.61.68.8:-1:-1:EXCEPTION:[SVC-GSM-WFALSNRSVC-1456081 : oracle.apps.fnd.cp.gsc.SvcComponentMonitor.startAutomaticComponents()]:Starting automatic component 10002
    [Aug 6, 2013 9:44:42 AM EST]:1375746282236:Thread[BES Dispatch Thread,5,main]:0:-1:d00725:10.61.68.8:-1:-1:EXCEPTION:[SVC-GSM-WFALSNRSVC-1456081 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:(BusinessEvent{name=oracle.apps.fnd.cp.gsc.SvcComponent.start, key=SVC:06-AUG-2013, priority=50, correlationId=null, sendDate=Tue Aug 06 09:44:42 EST 2013, receiveDate=null, From Agent: , To Agent: , Last Subscription= , Error Message=null, Error Stack=null, [email protected], COMPONENT_ID=10002, CONTAINER_PROCESS_ID=1456081, CONTAINER_TYPE=GSM, BES_PAYLOAD_OBJECT=false})
    [Aug 6, 2013 9:44:52 AM EST]:1375746292244:Thread[BES Dispatch Thread,5,main]:0:-1:d00725:10.61.68.8:-1:-1:EXCEPTION:[SVC-GSM-WFALSNRSVC-1456081 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.handleComponentEvent(int, String, String)]:Successfully retrieved component details from the database
    [Aug 6, 2013 9:44:52 AM EST]:1375746292328:Thread[BES Dispatch Thread,5,main]:0:-1:d00725:10.61.68.8:-1:-1:EXCEPTION:[SVC-GSM-WFALSNRSVC-1456081 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:Successfully handled component event, oracle.apps.fnd.cp.gsc.SvcComponent.start, for component 10002
    [Aug 6, 2013 9:44:52 AM EST]:1375746292526:Thread[inboundThreadGroup1,5,inboundThreadGroup]:0:-1:d00725:10.61.68.8:-1:-1:ERROR:[SVC-GSM-WFALSNRSVC-1456081-10002 : oracle.apps.fnd.wf.bes.AgentListenerProcessor.read()]:10consecutive errors occurred
    [Aug 6, 2013 9:44:52 AM EST]:1375746292527:Thread[inboundThreadGroup1,5,inboundThreadGroup]:0:-1:d00725:10.61.68.8:-1:-1:ERROR:[SVC-GSM-WFALSNRSVC-1456081-10002 : oracle.apps.fnd.cp.gsc.Processor.performError(ProcessorException)]:Maximum number of errors have occurred for this processing thread.
    [Aug 6, 2013 9:45:42 AM EST]:1375746342235:Thread[ComponentMonitor,5,main]:0:-1:d00725:10.61.68.8:-1:-1:EXCEPTION:[SVC-GSM-WFALSNRSVC-1456081 : oracle.apps.fnd.cp.gsc.SvcComponentMonitor.startAutomaticComponents()]:Starting automatic component 10002
    [Aug 6, 2013 9:45:42 AM EST]:1375746342285:Thread[BES Dispatch Thread,5,main]:0:-1:d00725:10.61.68.8:-1:-1:EXCEPTION:[SVC-GSM-WFALSNRSVC-1456081 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:(BusinessEvent{name=oracle.apps.fnd.cp.gsc.SvcComponent.start, key=SVC:06-AUG-2013, priority=50, correlationId=null, sendDate=Tue Aug 06 09:45:42 EST 2013, receiveDate=null, From Agent: , To Agent: , Last Subscription= , Error Message=null, Error Stack=null, [email protected], COMPONENT_ID=10002, CONTAINER_PROCESS_ID=1456081, CONTAINER_TYPE=GSM, BES_PAYLOAD_OBJECT=false})
    [Aug 6, 2013 9:45:52 AM EST]:1375746352295:Thread[BES Dispatch Thread,5,main]:0:-1:d00725:10.61.68.8:-1:-1:EXCEPTION:[SVC-GSM-WFALSNRSVC-1456081 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.handleComponentEvent(int, String, String)]:Successfully retrieved component details from the database
    [Aug 6, 2013 9:45:52 AM EST]:1375746352399:Thread[BES Dispatch Thread,5,main]:0:-1:d00725:10.61.68.8:-1:-1:EXCEPTION:[SVC-GSM-WFALSNRSVC-1456081 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:Successfully handled component event, oracle.apps.fnd.cp.gsc.SvcComponent.start, for component 10002
    [Aug 6, 2013 9:45:52 AM EST]:1375746352511:Thread[inboundThreadGroup1,5,inboundThreadGroup]:0:-1:d00725:10.61.68.8:-1:-1:ERROR:[SVC-GSM-WFALSNRSVC-1456081-10002 : oracle.apps.fnd.wf.bes.AgentListenerProcessor.read()]:10consecutive errors occurred
    [Aug 6, 2013 9:45:52 AM EST]:1375746352513:Thread[inboundThreadGroup1,5,inboundThreadGroup]:0:-1:d00725:10.61.68.8:-1:-1:ERROR:[SVC-GSM-WFALSNRSVC-1456081-10002 : oracle.apps.fnd.cp.gsc.Processor.performError(ProcessorException)]:Maximum number of errors have occurred for this processing thread.
    [Aug 6, 2013 9:46:42 AM EST]:1375746402257:Thread[ComponentMonitor,5,main]:0:-1:d00725:10.61.68.8:-1:-1:EXCEPTION:[SVC-GSM-WFALSNRSVC-1456081 : oracle.apps.fnd.cp.gsc.SvcComponentMonitor.startAutomaticComponents()]:Starting automatic component 10002
    [Aug 6, 2013 9:46:42 AM EST]:1375746402337:Thread[BES Dispatch Thread,5,main]:0:-1:d00725:10.61.68.8:-1:-1:EXCEPTION:[SVC-GSM-WFALSNRSVC-1456081 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:(BusinessEvent{name=oracle.apps.fnd.cp.gsc.SvcComponent.start, key=SVC:06-AUG-2013, priority=50, correlationId=null, sendDate=Tue Aug 06 09:46:42 EST 2013, receiveDate=null, From Agent: , To Agent: , Last Subscription= , Error Message=null, Error Stack=null, [email protected], COMPONENT_ID=10002, CONTAINER_PROCESS_ID=1456081, CONTAINER_TYPE=GSM, BES_PAYLOAD_OBJECT=false})
    [Aug 6, 2013 9:46:52 AM EST]:1375746412408:Thread[BES Dispatch Thread,5,main]:0:-1:d00725:10.61.68.8:-1:-1:EXCEPTION:[SVC-GSM-WFALSNRSVC-1456081 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.handleComponentEvent(int, String, String)]:Successfully retrieved component details from the database
    [Aug 6, 2013 9:46:52 AM EST]:1375746412532:Thread[BES Dispatch Thread,5,main]:0:-1:d00725:10.61.68.8:-1:-1:EXCEPTION:[SVC-GSM-WFALSNRSVC-1456081 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:Successfully handled component event, oracle.apps.fnd.cp.gsc.SvcComponent.start, for component 10002
    [Aug 6, 2013 9:46:52 AM EST]:1375746412636:Thread[inboundThreadGroup1,5,inboundThreadGroup]:0:-1:d00725:10.61.68.8:-1:-1:ERROR:[SVC-GSM-WFALSNRSVC-1456081-10002 : oracle.apps.fnd.wf.bes.AgentListenerProcessor.read()]:10consecutive errors occurred
    [Aug 6, 2013 9:46:52 AM EST]:1375746412637:Thread[inboundThreadGroup1,5,inboundThreadGroup]:0:-1:d00725:10.61.68.8:-1:-1:ERROR:[SVC-GSM-WFALSNRSVC-1456081-10002 : oracle.apps.fnd.cp.gsc.Processor.performError(ProcessorException)]:Maximum number of errors have occurred for this processing thread.
    [Aug 6, 2013 9:47:42 AM EST]:1375746462286:Thread[ComponentMonitor,5,main]:0:-1:d00725:10.61.68.8:-1:-1:EXCEPTION:[SVC-GSM-WFALSNRSVC-1456081 : oracle.apps.fnd.cp.gsc.SvcComponentMonitor.startAutomaticComponents()]:Starting automatic component 10002
    [Aug 6, 2013 9:47:42 AM EST]:1375746462451:Thread[BES Dispatch Thread,5,main]:0:-1:d00725:10.61.68.8:-1:-1:EXCEPTION:[SVC-GSM-WFALSNRSVC-1456081 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:(BusinessEvent{name=oracle.apps.fnd.cp.gsc.SvcComponent.start, key=SVC:06-AUG-2013, priority=50, correlationId=null, sendDate=Tue Aug 06 09:47:42 EST 2013, receiveDate=null, From Agent: , To Agent: , Last Subscription= , Error Message=null, Error Stack=null, [email protected], COMPONENT_ID=10002, CONTAINER_PROCESS_ID=1456081, CONTAINER_TYPE=GSM, BES_PAYLOAD_OBJECT=false})
    [Aug 6, 2013 9:47:52 AM EST]:1375746472460:Thread[BES Dispatch Thread,5,main]:0:-1:d00725:10.61.68.8:-1:-1:EXCEPTION:[SVC-GSM-WFALSNRSVC-1456081 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.handleComponentEvent(int, String, String)]:Successfully retrieved component details from the database
    [Aug 6, 2013 9:47:52 AM EST]:1375746472533:Thread[BES Dispatch Thread,5,main]:0:-1:d00725:10.61.68.8:-1:-1:EXCEPTION:[SVC-GSM-WFALSNRSVC-1456081 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:Successfully handled component event, oracle.apps.fnd.cp.gsc.SvcComponent.start, for component 10002
    [Aug 6, 2013 9:47:52 AM EST]:1375746472675:Thread[inboundThreadGroup1,5,inboundThreadGroup]:0:-1:d00725:10.61.68.8:-1:-1:ERROR:[SVC-GSM-WFALSNRSVC-1456081-10002 : oracle.apps.fnd.wf.bes.AgentListenerProcessor.read()]:10consecutive errors occurred
    [Aug 6, 2013 9:47:52 AM EST]:1375746472676:Thread[inboundThreadGroup1,5,inboundThreadGroup]:0:-1:d00725:10.61.68.8:-1:-1:ERROR:[SVC-GSM-WFALSNRSVC-1456081-10002 : oracle.apps.fnd.cp.gsc.Processor.performError(ProcessorException)]:Maximum number of errors have occurred for this processing thread.
    [Aug 6, 2013 9:48:42 AM EST]:1375746522307:Thread[ComponentMonitor,5,main]:0:-1:d00725:10.61.68.8:-1:-1:EXCEPTION:[SVC-GSM-WFALSNRSVC-1456081 : oracle.apps.fnd.cp.gsc.SvcComponentMonitor.startAutomaticComponents()]:Starting automatic component 10002
    [Aug 6, 2013 9:48:42 AM EST]:1375746522492:Thread[BES Dispatch Thread,5,main]:0:-1:d00725:10.61.68.8:-1:-1:EXCEPTION:[SVC-GSM-WFALSNRSVC-1456081 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:(BusinessEvent{name=oracle.apps.fnd.cp.gsc.SvcComponent.start, key=SVC:06-AUG-2013, priority=50, correlationId=null, sendDate=Tue Aug 06 09:48:42 EST 2013, receiveDate=null, From Agent: , To Agent: , Last Subscription= , Error Message=null, Error Stack=null, [email protected], COMPONENT_ID=10002, CONTAINER_PROCESS_ID=1456081, CONTAINER_TYPE=GSM, BES_PAYLOAD_OBJECT=false})
    [Aug 6, 2013 9:48:52 AM EST]:1375746532503:Thread[BES Dispatch Thread,5,main]:0:-1:d00725:10.61.68.8:-1:-1:EXCEPTION:[SVC-GSM-WFALSNRSVC-1456081 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.handleComponentEvent(int, String, String)]:Successfully retrieved component details from the database
    [Aug 6, 2013 9:48:52 AM EST]:1375746532574:Thread[BES Dispatch Thread,5,main]:0:-1:d00725:10.61.68.8:-1:-1:EXCEPTION:[SVC-GSM-WFALSNRSVC-1456081 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:Successfully handled component event, oracle.apps.fnd.cp.gsc.SvcComponent.start, for component 10002
    [Aug 6, 2013 9:48:52 AM EST]:1375746532701:Thread[inboundThreadGroup1,5,inboundThreadGroup]:0:-1:d00725:10.61.68.8:-1:-1:ERROR:[SVC-GSM-WFALSNRSVC-1456081-10002 : oracle.apps.fnd.wf.bes.AgentListenerProcessor.read()]:10consecutive errors occurred
    [Aug 6, 2013 9:48:52 AM EST]:1375746532702:Thread[inboundThreadGroup1,5,inboundThreadGroup]:0:-1:d00725:10.61.68.8:-1:-1:ERROR:[SVC-GSM-WFALSNRSVC-1456081-10002 : oracle.apps.fnd.cp.gsc.Processor.performError(ProcessorException)]:Maximum number of errors have occurred for this processing thread.
    [Aug 6, 2013 9:49:42 AM EST]:1375746582349:Thread[ComponentMonitor,5,main]:0:-1:d00725:10.61.68.8:-1:-1:EXCEPTION:[SVC-GSM-WFALSNRSVC-1456081 : oracle.apps.fnd.cp.gsc.SvcComponentMonitor.startAutomaticComponents()]:Starting automatic component 10002
    [Aug 6, 2013 9:49:42 AM EST]:1375746582535:Thread[BES Dispatch Thread,5,main]:0:-1:d00725:10.61.68.8:-1:-1:EXCEPTION:[SVC-GSM-WFALSNRSVC-1456081 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:(BusinessEvent{name=oracle.apps.fnd.cp.gsc.SvcComponent.start, key=SVC:06-AUG-2013, priority=50, correlationId=null, sendDate=Tue Aug 06 09:49:42 EST 2013, receiveDate=null, From Agent: , To Agent: , Last Subscription= , Error Message=null, Error Stack=null, [email protected], COMPONENT_ID=10002, CONTAINER_PROCESS_ID=1456081, CONTAINER_TYPE=GSM, BES_PAYLOAD_OBJECT=false})
    [Aug 6, 2013 9:49:52 AM EST]:1375746592541:Thread[BES Dispatch Thread,5,main]:0:-1:d00725:10.61.68.8:-1:-1:EXCEPTION:[SVC-GSM-WFALSNRSVC-1456081 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.handleComponentEvent(int, String, String)]:Successfully retrieved component details from the database
    [Aug 6, 2013 9:49:52 AM EST]:1375746592623:Thread[BES Dispatch Thread,5,main]:0:-1:d00725:10.61.68.8:-1:-1:EXCEPTION:[SVC-GSM-WFALSNRSVC-1456081 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:Successfully handled component event, oracle.apps.fnd.cp.gsc.SvcComponent.start, for component 10002
    [Aug 6, 2013 9:49:52 AM EST]:1375746592742:Thread[inboundThreadGroup1,5,inboundThreadGroup]:0:-1:d00725:10.61.68.8:-1:-1:ERROR:[SVC-GSM-WFALSNRSVC-1456081-10002 : oracle.apps.fnd.wf.bes.AgentListenerProcessor.read()]:10consecutive errors occurred
    [Aug 6, 2013 9:49:52 AM EST]:1375746592743:Thread[inboundThreadGroup1,5,inboundThreadGroup]:0:-1:d00725:10.61.68.8:-1:-1:ERROR:[SVC-GSM-WFALSNRSVC-1456081-10002 : oracle.apps.fnd.cp.gsc.Processor.performError(ProcessorException)]:Maximum number of errors have occurred for this processing thread.
    [Aug 6, 2013 9:50:42 AM EST]:1375746642366:Thread[ComponentMonitor,5,main]:0:-1:d00725:10.61.68.8:-1:-1:EXCEPTION:[SVC-GSM-WFALSNRSVC-1456081 : oracle.apps.fnd.cp.gsc.SvcComponentMonitor.startAutomaticComponents()]:Starting automatic component 10002
    [Aug 6, 2013 9:50:42 AM EST]:1375746642572:Thread[BES Dispatch Thread,5,main]:0:-1:d00725:10.61.68.8:-1:-1:EXCEPTION:[SVC-GSM-WFALSNRSVC-1456081 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:(BusinessEvent{name=oracle.apps.fnd.cp.gsc.SvcComponent.start, key=SVC:06-AUG-2013, priority=50, correlationId=null, sendDate=Tue Aug 06 09:50:42 EST 2013, receiveDate=null, From Agent: , To Agent: , Last Subscription= , Error Message=null, Error Stack=null, [email protected], COMPONENT_ID=10002, CONTAINER_PROCESS_ID=1456081, CONTAINER_TYPE=GSM, BES_PAYLOAD_OBJECT=false})
    [Aug 6, 2013 9:50:52 AM EST]:1375746652580:Thread[BES Dispatch Thread,5,main]:0:-1:d00725:10.61.68.8:-1:-1:EXCEPTION:[SVC-GSM-WFALSNRSVC-1456081 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.handleComponentEvent(int, String, String)]:Successfully retrieved component details from the database
    [Aug 6, 2013 9:50:52 AM EST]:1375746652657:Thread[BES Dispatch Thread,5,main]:0:-1:d00725:10.61.68.8:-1:-1:EXCEPTION:[SVC-GSM-WFALSNRSVC-1456081 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:Successfully handled component event, oracle.apps.fnd.cp.gsc.SvcComponent.start, for component 10002
    [Aug 6, 2013 9:50:52 AM EST]:1375746652803:Thread[inboundThreadGroup1,5,inboundThreadGroup]:0:-1:d00725:10.61.68.8:-1:-1:ERROR:[SVC-GSM-WFALSNRSVC-1456081-10002 : oracle.apps.fnd.wf.bes.AgentListenerProcessor.read()]:10consecutive errors occurred
    [Aug 6, 2013 9:50:52 AM EST]:1375746652804:Thread[inboundThreadGroup1,5,inboundThreadGroup]:0:-1:d00725:10.61.68.8:-1:-1:ERROR:[SVC-GSM-WFALSNRSVC-1456081-10002 : oracle.apps.fnd.cp.gsc.Processor.performError(ProcessorException)]:Maximum number of errors have occurred for this processing thread.
    [Aug 6, 2013 9:51:42 AM EST]:1375746702388:Thread[ComponentMonitor,5,main]:0:-1:d00725:10.61.68.8:-1:-1:EXCEPTION:[SVC-GSM-WFALSNRSVC-1456081 : oracle.apps.fnd.cp.gsc.SvcComponentMonitor.startAutomaticComponents()]:Starting automatic component 10002
    [Aug 6, 2013 9:51:42 AM EST]:1375746702616:Thread[BES Dispatch Thread,5,main]:0:-1:d00725:10.61.68.8:-1:-1:EXCEPTION:[SVC-GSM-WFALSNRSVC-1456081 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:(BusinessEvent{name=oracle.apps.fnd.cp.gsc.SvcComponent.start, key=SVC:06-AUG-2013, priority=50, correlationId=null, sendDate=Tue Aug 06 09:51:42 EST 2013, receiveDate=null, From Agent: , To Agent: , Last Subscription= , Error Message=null, Error Stack=null, [email protected], COMPONENT_ID=10002, CONTAINER_PROCESS_ID=1456081, CONTAINER_TYPE=GSM, BES_PAYLOAD_OBJECT=false})
    [Aug 6, 2013 9:51:52 AM EST]:1375746712711:Thread[BES Dispatch Thread,5,main]:0:-1:d00725:10.61.68.8:-1:-1:EXCEPTION:[SVC-GSM-WFALSNRSVC-1456081 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.handleComponentEvent(int, String, String)]:Successfully retrieved component details from the database
    [Aug 6, 2013 9:51:52 AM EST]:1375746712797:Thread[BES Dispatch Thread,5,main]:0:-1:d00725:10.61.68.8:-1:-1:EXCEPTION:[SVC-GSM-WFALSNRSVC-1456081 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:Successfully handled component event, oracle.apps.fnd.cp.gsc.SvcComponent.start, for component 10002
    [Aug 6, 2013 9:51:52 AM EST]:1375746712974:Thread[inboundThreadGroup1,5,inboundThreadGroup]:0:-1:d00725:10.61.68.8:-1:-1:ERROR:[SVC-GSM-WFALSNRSVC-1456081-10002 : oracle.apps.fnd.wf.bes.AgentListenerProcessor.read()]:10consecutive errors occurred
    [Aug 6, 2013 9:51:52 AM EST]:1375746712975:Thread[inboundThreadGroup1,5,inboundThreadGroup]:0:-1:d00725:10.61.68.8:-1:-1:ERROR:[SVC-GSM-WFALSNRSVC-1456081-10002 : oracle.apps.fnd.cp.gsc.Processor.performError(ProcessorException)]:Maximum number of errors have occurred for this processing thread.
    [Aug 6, 2013 9:52:42 AM EST]:1375746762407:Thread[ComponentMonitor,5,main]:0:-1:d00725:10.61.68.8:-1:-1:EXCEPTION:[SVC-GSM-WFALSNRSVC-1456081 : oracle.apps.fnd.cp.gsc.SvcComponentMonitor.startAutomaticComponents()]:Starting automatic component 10002
    [Aug 6, 2013 9:52:42 AM EST]:1375746762743:Thread[BES Dispatch Thread,5,main]:0:-1:d00725:10.61.68.8:-1:-1:EXCEPTION:[SVC-GSM-WFALSNRSVC-1456081 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:(BusinessEvent{name=oracle.apps.fnd.cp.gsc.SvcComponent.start, key=SVC:06-AUG-2013, priority=50, correlationId=null, sendDate=Tue Aug 06 09:52:42 EST 2013, receiveDate=null, From Agent: , To Agent: , Last Subscription= , Error Message=null, Error Stack=null, [email protected], COMPONENT_ID=10002, CONTAINER_PROCESS_ID=1456081, CONTAINER_TYPE=GSM, BES_PAYLOAD_OBJECT=false})
    [Aug 6, 2013 9:52:52 AM EST]:1375746772751:Thread[BES Dispatch Thread,5,main]:0:-1:d00725:10.61.68.8:-1:-1:EXCEPTION:[SVC-GSM-WFALSNRSVC-1456081 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.handleComponentEvent(int, String, String)]:Successfully retrieved component details from the database
    [Aug 6, 2013 9:52:52 AM EST]:1375746772825:Thread[BES Dispatch Thread,5,main]:0:-1:d00725:10.61.68.8:-1:-1:EXCEPTION:[SVC-GSM-WFALSNRSVC-1456081 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:Successfully handled component event, oracle.apps.fnd.cp.gsc.SvcComponent.start, for component 10002
    [Aug 6, 2013 9:52:52 AM EST]:1375746772960:Thread[inboundThreadGroup1,5,inboundThreadGroup]:0:-1:d00725:10.61.68.8:-1:-1:ERROR:[SVC-GSM-WFALSNRSVC-1456081-10002 : oracle.apps.fnd.wf.bes.AgentListenerProcessor.read()]:10consecutive errors occurred
    [Aug 6, 2013 9:52:52 AM EST]:1375746772961:Thread[inboundThreadGroup1,5,inboundThreadGroup]:0:-1:d00725:10.61.68.8:-1:-1:ERROR:[SVC-GSM-WFALSNRSVC-1456081-10002 : oracle.apps.fnd.cp.gsc.Processor.performError(ProcessorException)]:Maximum number of errors have occurred for this processing thread.
    [Aug 6, 2013 9:53:42 AM EST]:1375746822427:Thread[ComponentMonitor,5,main]:0:-1:d00725:10.61.68.8:-1:-1:EXCEPTION:[SVC-GSM-WFALSNRSVC-1456081 : oracle.apps.fnd.cp.gsc.SvcComponentMonitor.startAutomaticComponents()]:Starting automatic component 10002
    [Aug 6, 2013 9:53:42 AM EST]:1375746822786:Thread[BES Dispatch Thread,5,main]:0:-1:d00725:10.61.68.8:-1:-1:EXCEPTION:[SVC-GSM-WFALSNRSVC-1456081 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:(BusinessEvent{name=oracle.apps.fnd.cp.gsc.SvcComponent.start, key=SVC:06-AUG-2013, priority=50, correlationId=null, sendDate=Tue Aug 06 09:53:42 EST 2013, receiveDate=null, From Agent: , To Agent: , Last Subscription= , Error Message=null, Error Stack=null, [email protected], COMPONENT_ID=10002, CONTAINER_PROCESS_ID=1456081, CONTAINER_TYPE=GSM, BES_PAYLOAD_OBJECT=false})
    [Aug 6, 2013 9:53:52 AM EST]:1375746832794:Thread[BES Dispatch Thread,5,main]:0:-1:d00725:10.61.68.8:-1:-1:EXCEPTION:[SVC-GSM-WFALSNRSVC-1456081 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.handleComponentEvent(int, String, String)]:Successfully retrieved component details from the database
    [Aug 6, 2013 9:53:52 AM EST]:1375746832868:Thread[BES Dispatch Thread,5,main]:0:-1:d00725:10.61.68.8:-1:-1:EXCEPTION:[SVC-GSM-WFALSNRSVC-1456081 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:Successfully handled component event, oracle.apps.fnd.cp.gsc.SvcComponent.start, for component 10002
    [Aug 6, 2013 9:53:53 AM EST]:1375746833025:Thread[inboundThreadGroup1,5,inboundThreadGroup]:0:-1:d00725:10.61.68.8:-1:-1:ERROR:[SVC-GSM-WFALSNRSVC-1456081-10002 : oracle.apps.fnd.wf.bes.AgentListenerProcessor.read()]:10consecutive errors occurred
    [Aug 6, 2013 9:53:53 AM EST]:1375746833026:Thread[inboundThreadGroup1,5,inboundThreadGroup]:0:-1:d00725:10.61.68.8:-1:-1:ERROR:[SVC-GSM-WFALSNRSVC-1456081-10002 : oracle.apps.fnd.cp.gsc.Processor.performError(ProcessorException)]:Maximum number of errors have occurred for this processing thread.

    Please stop the Workflow, rename the log file, start the Workflow and post the complete contents of the new log file.
    You may also review (OWF.G Mailer just started dumping a OutOfMemoryError (Doc ID 333017.1)).
    Thanks,
    Hussein

  • Workflow Deferred Agent Listener IMPACTS on EBS

    What is the impact of Workflow Deferred Agent Listener on Notification mailer , if it is down.
    Just want to tell you , when I bring down both the listeners (Workflow Deferred Agent Listener and Workflow Deferred Notification Agent Listener manually) , No Notifications (mails) are going.
    If I brought up any of the listener , mails are going . So basically what is the difference ? and what is impact on the system .
    Workflow Deferred Agent Listener - Handles messages on WF_DEFERRED to support deferred subscription processing. This service component is started automatically by its container.
    Workflow Deferred Notification Agent Listener - Handles notification messages on WF_DEFERRED to support outbound notification processing. This service component is started automatically by its container.
    Note able to understand above definitions.
    What is meant by deferred subscription processing ?

    In one of my project, I have noticed that whenever Workflow Deferred Agent Listener goes down , User Start Complaining about that there transactions( related to GL) are not appearing whenever they are checking in EBS(12.0.6) and DB (10.2.0.4). OS : RHEL 5.2
    Even I have noticed that when I bring down both Workflow Deferred Agent Listener and Workflow Deferred Notification Agent Listener , even the test mails are not going. If any of the component is up mails are going. As I mentioned above Workflow Deferred Listener "support deferred subscription processing" , what is mean by this. What are business system events ?Please see (How to Manually Process the Events from Workflow Queues When The Deferred Agent Listener Won't Start [ID 953103.1]).
    Thanks,
    Hussein

  • Workflow Deferred Agent Listeners restarted

    Hi ,
    Workflow Deferred Agent Listeners restarted , I checked the log file, it shows following error :
    Can you tell me , what is this error ?
    [Aug 2, 2012 4:16:51 AM GMT]:1343881011810:-1:-1:usmlrs504.arrow.com:192.168.93.206:-1:-1:1:20420:SYSADMIN(0):-1:Thread[BES Dispatch Thread,5,main]:192.168.93.206:96617:1343881001524:23:ERROR:[SVC-GSM-WFALSNRSVC-645818 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:oracle.apps.fnd.common.AppsException: java.lang.NullPointerException: null Connection
         at oracle.apps.fnd.profiles.Profiles.getProfileOption(Profiles.java:1509)
         at oracle.apps.fnd.profiles.Profiles.getProfile(Profiles.java:362)
         at oracle.apps.fnd.profiles.ExtendedProfileStore.getSpecificProfileFromDB(ExtendedProfileStore.java:211)
         at oracle.apps.fnd.profiles.ExtendedProfileStore.getSpecificProfile(ExtendedProfileStore.java:171)
         at oracle.apps.fnd.profiles.ExtendedProfileStore.getProfile(ExtendedProfileStore.java:148)
         at oracle.apps.fnd.common.logging.DebugEventManager.configureUsingDatabaseValues(DebugEventManager.java:1302)
         at oracle.apps.fnd.common.logging.DebugEventManager.configureLogging(DebugEventManager.java:1149)
         at oracle.apps.fnd.common.logging.DebugEventManager.internalReinit(DebugEventManager.java:1118)
         at oracle.apps.fnd.common.logging.DebugEventManager.reInitialize(DebugEventManager.java:1085)
         at oracle.apps.fnd.common.logging.DebugEventManager.reInitialize(DebugEventManager.java:1072)
         at oracle.apps.fnd.common.AppsLog.reInitialize(AppsLog.java:595)
         at oracle.apps.fnd.common.AppsContext.initLog(AppsContext.java:593)
         at oracle.apps.fnd.common.AppsContext.initializeContext(AppsContext.java:570)
         at oracle.apps.fnd.common.AppsContext.initializeContext(AppsContext.java:524)
         at oracle.apps.fnd.common.AppsContext.<init>(AppsContext.java:292)
         at oracle.apps.fnd.wf.apps.WorkflowContext.<init>(WorkflowContext.java:31)
         at oracle.apps.fnd.wf.apps.ContextFactory.makeContext(ContextFactory.java:54)
         at oracle.apps.fnd.wf.common.WorkflowContext.<init>(WorkflowContext.java:82)
         at oracle.apps.fnd.cp.gsc.SvcComponentContainer.getNewWorkflowContext(SvcComponentContainer.java:1318)
         at oracle.apps.fnd.cp.gsc.SvcComponent.createProcessor(SvcComponent.java:396)
         at oracle.apps.fnd.cp.gsc.SvcComponentThreadManager.increaseThreadGroupSize(SvcComponentThreadManager.java:554)
         at oracle.apps.fnd.cp.gsc.SvcComponentThreadManager.init(SvcComponentThreadManager.java:140)
         at oracle.apps.fnd.cp.gsc.SvcComponent.startProcessing(SvcComponent.java:819)
         at oracle.apps.fnd.cp.gsc.SvcComponent.start(SvcComponent.java:338)
         at oracle.apps.fnd.cp.gsc.SvcComponentContainer.handleComponentEvent(SvcComponentContainer.java:2205)
         at oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(SvcComponentContainer.java:300)
         at oracle.apps.fnd.wf.bes.DispatchThread.run(DispatchThread.java:57)
    Caused by: java.lang.NullPointerException: null Connection
         at oracle.apps.fnd.cache.GenericCacheLoader.load(GenericCacheLoader.java:172)
         at oracle.apps.fnd.profiles.Profiles.getProfileOption(Profiles.java:1500)
         ... 26 more
    [Aug 2, 2012 4:16:51 AM GMT]:1343881011810:-1:-1:usmlrs504.arrow.com:192.168.93.206:-1:-1:1:20420:SYSADMIN(0):-1:Thread[BES Dispatch Thread,5,main]:192.168.93.206:96617:1343881001524:23:UNEXPECTED:[SVC-GSM-WFALSNRSVC-645818 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:An unexpected RuntimeException or other Throwable occurred -> oracle.apps.fnd.common.AppsException: java.lang.NullPointerException: null Connection
    [Aug 2, 2012 4:16:51 AM GMT]:1343881011816:-1:-1:usmlrs504.arrow.com:192.168.93.206:-1:-1:1:20420:SYSADMIN(0):-1:Thread[BES Dispatch Thread,5,main]:192.168.93.206:96617:1343881001524:23:EXCEPTION:[SVC-GSM-WFALSNRSVC-645818 : oracle.apps.fnd.cp.gsc.SvcComponentStateMachine.updateComponentStatus(Logger, Connection, int, String, String)]:BEGIN (Logger{mLog=[$Header: AppsLog.java 120.4 2006/05/18 16:24:14 rnix ship $ @19391214 {oracle.apps.fnd.profiles.ExtendedProfileStore@1a3b359}],mUniqueId=SVC-GSM-WFALSNRSVC-645818,mLevel=4}, oracle.jdbc.driver.T4CConnection@15db13f, 10002, STOPPED_ERROR, Could not handle the control event -> oracle.apps.fnd.common.AppsException: java.lang.NullPointerException: null Connection)
    [Aug 2, 2012 4:17:31 AM GMT]:1343881051429:-1:-1:usmlrs504.arrow.com:192.168.93.206:-1:-1:1:20420:SYSADMIN(0):-1:Thread[inboundThreadGroup1,5,inboundThreadGroup]:192.168.93.206:96617:1343881051429:24:ERROR:[SVC-GSM-WFALSNRSVC-645818-10003 : oracle.apps.fnd.wf.bes.AgentListenerProcessor.read()]:Could not executeUpdate() on { CALL   WF_EVENT.LISTEN  (  p_agent_name => :1, p_wait => :2, p_correlation => :3, p_deq_condition => null, p_message_count => :4, p_max_error_count => :5  )} -> java.sql.SQLException: ORA-00028: your session has been killed
    [Aug 2, 2012 4:17:31 AM GMT]:1343881051521:-1:-1:usmlrs504.arrow.com:192.168.93.206:-1:-1:1:20420:SYSADMIN(0):-1:Thread[inboundThreadGroup1,5,inboundThreadGroup]:192.168.93.206:96617:1343881051429:24:ERROR:[SVC-GSM-WFALSNRSVC-645818-10003 : oracle.apps.fnd.cp.gsc.Processor.performError(ProcessorException)]:Maximum number of errors have occurred for this processing thread.
    [Aug 2, 2012 4:17:32 AM GMT]:1343881052342:-1:-1:usmlrs504.arrow.com:192.168.93.206:-1:-1:1:20420:SYSADMIN(0):-1:Thread[ComponentMonitor,5,main]:192.168.93.206:96617:1342822096584:1:EXCEPTION:[SVC-GSM-WFALSNRSVC-645818 : oracle.apps.fnd.cp.gsc.SvcComponentMonitor.startAutomaticComponents()]:Starting automatic component 10002
    [Aug 2, 2012 4:17:32 AM GMT]:1343881052370:-1:-1:usmlrs504.arrow.com:192.168.93.206:-1:-1:1:20420:SYSADMIN(0):-1:Thread[ComponentMonitor,5,main]:192.168.93.206:96617:1342822096584:1:EXCEPTION:[SVC-GSM-WFALSNRSVC-645818 : oracle.apps.fnd.cp.gsc.SvcComponentMonitor.startAutomaticComponents()]:Starting automatic component 10003
    [Aug 2, 2012 4:17:41 AM GMT]:1343881061555:-1:-1:usmlrs504.arrow.com:192.168.93.206:-1:-1:1:20420:SYSADMIN(0):-1:Thread[BES Dispatch Thread,5,main]:192.168.93.206:96617:1343881061555:25:EXCEPTION:[SVC-GSM-WFALSNRSVC-645818 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:(BusinessEvent{name=oracle.apps.fnd.cp.gsc.SvcComponent.start, key=SVC:02-AUG-2012, priority=50, correlationId=null, sendDate=Thu Aug 02 04:17:32 GMT 2012, receiveDate=null, From Agent:  , To Agent:  , Last Subscription=  , Error Message=null, Error Stack=null, CONTAINER_TYPE=GSM, CONTAINER_PROCESS_ID=645818, COMPONENT_ID=10002, BES_PAYLOAD_OBJECT=false, [email protected]})
    [Aug 2, 2012 4:17:41 AM GMT]:1343881061557:-1:-1:usmlrs504.arrow.com:192.168.93.206:-1:-1:1:20420:SYSADMIN(0):-1:Thread[BES Dispatch Thread,5,main]:192.168.93.206:96617:1343881061555:25:EXCEPTION:[SVC-GSM-WFALSNRSVC-645818 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.handleComponentEvent(int, String, String)]:Successfully retrieved component details from the database
    [Aug 2, 2012 4:17:52 AM GMT]:1343881072453:-1:-1:usmlrs504.arrow.com:192.168.93.206:-1:-1:1:20420:SYSADMIN(0):-1:Thread[BES Dispatch Thread,5,main]:192.168.93.206:96617:1343881061555:25:EXCEPTION:[SVC-GSM-WFALSNRSVC-645818 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:Successfully handled component event, oracle.apps.fnd.cp.gsc.SvcComponent.start, for component 10002
    [Aug 2, 2012 4:17:52 AM GMT]:1343881072455:-1:-1:usmlrs504.arrow.com:192.168.93.206:-1:-1:1:20420:SYSADMIN(0):-1:Thread[BES Dispatch Thread,5,main]:192.168.93.206:96617:1343881072455:26:EXCEPTION:[SVC-GSM-WFALSNRSVC-645818 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:(BusinessEvent{name=oracle.apps.fnd.cp.gsc.SvcComponent.start, key=SVC:02-AUG-2012, priority=50, correlationId=null, sendDate=Thu Aug 02 04:17:32 GMT 2012, receiveDate=null, From Agent:  , To Agent:  , Last Subscription=  , Error Message=null, Error Stack=null, CONTAINER_TYPE=GSM, CONTAINER_PROCESS_ID=645818, COMPONENT_ID=10003, BES_PAYLOAD_OBJECT=false, [email protected]})
    [Aug 2, 2012 4:17:52 AM GMT]:1343881072456:-1:-1:usmlrs504.arrow.com:192.168.93.206:-1:-1:1:20420:SYSADMIN(0):-1:Thread[BES Dispatch Thread,5,main]:192.168.93.206:96617:1343881072455:26:EXCEPTION:[SVC-GSM-WFALSNRSVC-645818 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.handleComponentEvent(int, String, String)]:Successfully retrieved component details from the database

    Please post the details of the application release, database version and OS.
    Workflow Deferred Agent Listeners restarted , I checked the log file, it shows following error :
    Can you tell me , what is this error ?I see an error before (... 26 more) but the lines after that are OK.
    Does the error appear each time you restart the listener?
    What log file you are referring to?
    Does the "Workflow Deferred Agent Listeners" work properly after restarting it?
    [Aug 2, 2012 4:16:51 AM GMT]:1343881011810:-1:-1:usmlrs504.arrow.com:192.168.93.206:-1:-1:1:20420:SYSADMIN(0):-1:Thread[BES Dispatch Thread,5,main]:192.168.93.206:96617:1343881001524:23:ERROR:[SVC-GSM-WFALSNRSVC-645818 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:oracle.apps.fnd.common.AppsException: java.lang.NullPointerException: null Connection
         at oracle.apps.fnd.profiles.Profiles.getProfileOption(Profiles.java:1509)
         at oracle.apps.fnd.profiles.Profiles.getProfile(Profiles.java:362)
         at oracle.apps.fnd.profiles.ExtendedProfileStore.getSpecificProfileFromDB(ExtendedProfileStore.java:211)
         at oracle.apps.fnd.profiles.ExtendedProfileStore.getSpecificProfile(ExtendedProfileStore.java:171)
         at oracle.apps.fnd.profiles.ExtendedProfileStore.getProfile(ExtendedProfileStore.java:148)
         at oracle.apps.fnd.common.logging.DebugEventManager.configureUsingDatabaseValues(DebugEventManager.java:1302)
         at oracle.apps.fnd.common.logging.DebugEventManager.configureLogging(DebugEventManager.java:1149)
         at oracle.apps.fnd.common.logging.DebugEventManager.internalReinit(DebugEventManager.java:1118)
         at oracle.apps.fnd.common.logging.DebugEventManager.reInitialize(DebugEventManager.java:1085)
         at oracle.apps.fnd.common.logging.DebugEventManager.reInitialize(DebugEventManager.java:1072)
         at oracle.apps.fnd.common.AppsLog.reInitialize(AppsLog.java:595)
         at oracle.apps.fnd.common.AppsContext.initLog(AppsContext.java:593)
         at oracle.apps.fnd.common.AppsContext.initializeContext(AppsContext.java:570)
         at oracle.apps.fnd.common.AppsContext.initializeContext(AppsContext.java:524)
         at oracle.apps.fnd.common.AppsContext.<init>(AppsContext.java:292)
         at oracle.apps.fnd.wf.apps.WorkflowContext.<init>(WorkflowContext.java:31)
         at oracle.apps.fnd.wf.apps.ContextFactory.makeContext(ContextFactory.java:54)
         at oracle.apps.fnd.wf.common.WorkflowContext.<init>(WorkflowContext.java:82)
         at oracle.apps.fnd.cp.gsc.SvcComponentContainer.getNewWorkflowContext(SvcComponentContainer.java:1318)
         at oracle.apps.fnd.cp.gsc.SvcComponent.createProcessor(SvcComponent.java:396)
         at oracle.apps.fnd.cp.gsc.SvcComponentThreadManager.increaseThreadGroupSize(SvcComponentThreadManager.java:554)
         at oracle.apps.fnd.cp.gsc.SvcComponentThreadManager.init(SvcComponentThreadManager.java:140)
         at oracle.apps.fnd.cp.gsc.SvcComponent.startProcessing(SvcComponent.java:819)
         at oracle.apps.fnd.cp.gsc.SvcComponent.start(SvcComponent.java:338)
         at oracle.apps.fnd.cp.gsc.SvcComponentContainer.handleComponentEvent(SvcComponentContainer.java:2205)
         at oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(SvcComponentContainer.java:300)
         at oracle.apps.fnd.wf.bes.DispatchThread.run(DispatchThread.java:57)
    Caused by: java.lang.NullPointerException: null Connection
         at oracle.apps.fnd.cache.GenericCacheLoader.load(GenericCacheLoader.java:172)
         at oracle.apps.fnd.profiles.Profiles.getProfileOption(Profiles.java:1500)
         ... 26 moreThis error is reported in these docs.
    Unable to generate forwarding URL. Exception: oracle.apps.fnd.common.AppsException: java.lang.NullPointerException: null Connection [ID 1109247.1]
    oracle.apps.fnd.cache.CacheException - null connection - on AppsLocalLogin.jsp [ID 414170.1]
    E-Business Suite Users Experience Intermittent HTTP-500 Errors and Database Connection Errors [ID 1314433.1]
    Thanks,
    Hussein

  • TNS Connect String Error When Starting Workflow Activity Agent Listener

    I'm trying to start the Workflow 2.6.0 Activity Agent on Windows 2000 but it Unable to connect to 'TNS_connect_string' although the normal Connect to db using SQL*Plus as user/password@alias works.

    Mohamed,
    The usage of the wfjvlsnt.bat file is as follows:
    wfjvlsnr.bat wf263/wf263@522db oci8
    Hope this helps
    Raja

  • Oracle Workflow Manager, Agent Listener, and Java Mailer problem

    Hi,
    I am not sure this topic to this forum, since this might be installation issue.
    But I am hitting a big wall.
    I had Windows 2000 SP4.
    I have already installed Oracle Database 10gR1, Oracle Developer 10gR2, and Oracle Workflow 2.6.3 Standalone previously.
    Including :
    - Oracle Workflow Server 2.6.3
    - Oracle Workflow Builder 2.6.3.5
    - Apache HTTP Server 9.0.4
    - Workflow Middle Tier
    Anything seems to right, including the Notification Mailer and the Business Event.
    And I had also made backup of them surely.
    Now,
    I'd like to change into Oracle Database 10gR2 because :
    1. Some errors I found when I tried to call a Report from Oracle Form.
    Unable to connect to Report Server ...
    I thought Oracle Database 10gR1 is not suitable for Oracle Developer 10gR2.
    2. And in the OWF 2.6.3 Workflow Home Page, there was no Logout button (which I found in OWF 2.6.4)
    I removed my previous installation including Oracle Workflow.
    After strugglineg in the installation of Oracle Database 10gR2, now I am facing another problem with Oracle Workflow.
    I succesfully installed Oracle Workflow 2.6.4 Server and Oracle Workflow Manager (standalone version),
    and the Oracle Workflow Middle Tier.
    After I launch Oracle Workflow Configuration Assisstant, everthing seems to be normal.
    I succed to open the Oracle Workflow Home Page (and found the Logout button there)
    Next, I tried to navigate to the Oracle Workflow Manager.
    1. I start the OC4J_Workflow_Management_Container --> initialized
    2. OC4J_Workflow_Component_Container
    The following error line appeared in the OC4J command prompt
    06/05/26 10:31:40 LOG_ID_UNKNOWN : oracle.apps.fnd.cp.gsc.Logger.Logger(String,
    int) : Logging to System.out until necessary parameters are retrieved for Logger
    to be properly started.
    06/05/26 10:31:40 LOG_ID_UNKNOWN : oracle.apps.fnd.cp.gsc.SvcComponentContainer.
    initializeStateMachine() : BEGIN [default implementation]
    06/05/26 10:31:40 LOG_ID_UNKNOWN : oracle.apps.fnd.cp.gsc.SvcComponentContainer.
    getNewWorkflowContext() : BEGIN
    06/05/26 10:31:45 LOG_ID_UNKNOWN : oracle.apps.fnd.cp.gsc.SvcComponentContainer.
    loadGlobalParameters() : BEGIN
    06/05/26 10:31:48 oracle.apps.fnd.wf.common.ContextFactoryException: Unable to g
    et connection from data source because the following Exception occurred -> java.
    sql.SQLException: ORA-28000: the account is locked
    06/05/26 10:33:57 Oracle Application Server Containers for J2EE 10g (9.0.4.1.0)
    initialized
    3. finally it initialized
    Next I tried to go to Oracle Workflow Manager from related link of Enterprise Manager
    It is said that the OWF_MGR is locked
    (I surprised since I had UNLOCKED the OWF_MGR after the installation and succeed to login at the Workflow Home Page)
    And the following error line appeared in the commaned prompt after that
    06/05/26 10:35:03 OrionCMTConnection not closed, check your code!
    06/05/26 10:35:03 Logical connection not closed, check your code!
    06/05/26 10:35:03 (Use -Djdbc.connection.debug=true to find out where the leaked
    connection was created)
    4. I re-UNLOCK the OWF_MGR and login to Oracle Workflow Manager
    I noticed that the Agent Listener and Notification Service is Unavailable
    (In OWF 2.6.3, The Agent Listener was started and Notification Service was waiting to be configured)
    I tried to start one of the Agent Listener, but the following error appeared
    ERROR: The Service Component Container is not running
    Well, I had the same problem when installing the OWF 2.6.3
    I tried to uninstall (remove) and re-install it like I had done before in OWF 2.6.3
    (based on someone's post in Oracle's forum)
    But this time, the re-installation won't fix this problem. (It was succeed in the OWF 2.6.3)
    Everytime I start the OC4J, using wfmgrstart.bat and wfsvcstart.bat
    the OWF_MGR is re-LOCKED(TIME) automatically.
    And the servlet (WFALSNRSVC and WFMLRSVC) are not running.
    I am worry, since I cannot use the Notification Mailer if this problem had not fixed yet.
    (In OWF 2.6.3, the mailer was not available until those servlet is Started)
    Sorry for the long post.
    Any help would be grateful.
    Many thanks,
    Buntoro

    Hi,
    Finally, I have found the solution.
    Step :
    1. Start all of the Oracle Service, except for the OC4J
    If you have already started OC4J, then stop them
    Unlocked the <wf_manager_user>
    2. Search in your Oracle Home : data-sources.xml
    There should be two files,
    one is in the ...\OC4J_Workflow_Component_Container\application-deployments\WFALSNRSVCApp
    the other is in ...\OC4J_Workflow_Component_Container\application-deployments\WFMLRSVCApp
    3. Make sure, you create back up of them.
    4. Replace the following line
    password="-&gt;pwForOwfMgr"
    with
    password="<your_wf_manager_password>",
    should be look like this
    password="a"
    5. Now start the OC4J using wfmgrstart.bat and wfsvcstart.bat
    6. Next, login to the Oracle Workflow Manager
    This worked for me.
    Hope this will help someone who has the same problem.
    Buntoro

  • User exit for workflow WS20000075  agent determination for PO

    Hi,
    I have requirement to determine agents for workflow WS20000075 for PO from Ztable entry.  Is that customer exit EXIT_SAPLEBNF_005 will work ?

    Hi ,
    Try assigning a new Agent Rule in the Task TS20000166.
    You will have to create a custom rule using transaction PFAC. Choose option "F - Agent dertermination function to be executed" and assign a new Z function module which will determine your agent.
    You can refer to function module ME_REL_GET_RESPONSIBLE while creating your own function module.
    Cheers!!!
    Gautam

  • PO workflow for agent determination

    There are three level of approvers who have to release the PO. configured in SPRO.
    The number of approvers is identified by the net value of the PO. The approvers selection
    is based on the reporting structure in the OM.
    Now how can i determine the agents from OM.

    Hi Sankar,
    You can write your own custom methods & attributes.
    1. I would advice you create a custom virtual attribute which determines the no. of approvals needed, based on the PO value.
    2. Then to determine the agent, you can use the function module adviced by Aditya Varier and populate the outcome of this FM into a method container.
    You can loop at the workflow and call this custom method as the first step within the loop.
    Hope it helps.
    Regards,
    Raj

  • SRM Contract alert management Workflow - WS10400022 Agents determination

    Hi Experts,
      I am trying to implement Alert management for SRM Contracts that are expired/ or the threshold is exceeded.
    All the necessary configs are done and the event linkage is also done for the workflow Template WS10400022.
    The task used in this workflow TS10407926, for agent determination, used the expression &Agents_0001.Agents&
    This container value is neither passed from the event linkage binding.
    Can anyone explain how this agent determination is done for this workflow?
    Your replies are very much appreciated
    Cheers,
    Prem.

    Hello,
    OK, i did not see the event linkage between event and workflow...
    Currently, &Agents_0001.Agents& is not populated with data coming from the event:
    Event is managed by BBP_EV_API_EVENTS_SAVE function modul, and inside this FM by CL_BBP_EVENTS class.
    Maybe you should open an OSS message and check all OSS notes dealing with BBP_CONTRACT_CHECK report.
    Regards.
    Laurent.

  • Held PO triggering workflow and agent assignment to myself

    Hi experts,
    Is there a way where I can prevent held documents from triggering my workflow?
    How can I achieve the following 2 scenarios for agent assignment:
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    2) Release PO and workitem route back to myself

    Lester,
    If you are a User01, then You started the process like if you are creating the PO, then the workflow is getting triggered. So now you are the initiator of the process, and in WF_inititor will be hold your user name user01.
    Thanks,
    Vijay.

  • Workflow Approver Agent

    Hi All,
    I am working on a work flow scenario, where an a letter is generated as a PDF and is sent for approval to the manager. Once the manager (i.e. approver) accepts the letter, we send the letter to create a spool to be printed and in addition archive the letter to the contact object of a business partner.
    Whenever the contact is created from the workflow, the user name of the creator of the contact (ERNAM) is updated as 'WF-BATCH'. The requirement is to get the name of the approver as the creator of the contact instead of 'WF-BATCH'. I can modify the filed ERNAM by using some function modules.
    However, my problem is where to find the name of the user who approved the letter? I can get the initiator of the workflow in the field WFINITIATOR. Could you please let me know the field that stores the name of the agent who approved the letter?
    Thanks in advance.
    Regards,
    Manohar Dubbaka.

    Hi Manohar
    WF-BATCH is getting assigned to the ERNAM field because you are not assigning anything to the same explicitly. I'll suggest you to create a new Wf Container Element and assign _ACTUALAGENT (The Task Container Element) to it. Do it after the contact is created from the workflow.
    And as already mentioned by Karri, in case you want to use the same in a FM/program then call FM: SAP_WAPI_READ_CONTAINER within it. Let me know in case you need its sample code.
    Hope this helps.
    Harsh

  • Confirmation - workflow approval agent change not reflected in BI Report

    Hi Experts,
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    Vijay

    Hi,
    On Which Service Pack are you on?WAD has this feature of re arranging the keyfigures in BI 7.0 for SPS 14...
    Regards,
    Bhagyarekha.

  • Conditions for contract workflow approval  agent.

    Y'all,
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    Is it possible? if yes, how do you commit it into the system?
    Regards,
    Gerardo.

    Hi Jerry,
    Yes it is possible to have a conditions to assign and determine the approval agents depending on the value of the contract.
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    Reward points if the answer is helpful.
    Regards,
    Andy.

  • WORKFLOW:Fetching agent for task from organisation plan

    Dear Experts,
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    Thanks,
    Sanjay

    Hi Deepthi,
    I guess unfortunately the answeris no. This question has been asked several times, if you search the forum you might find alternative ways to get this done. Check this [link|Can we change the user 'WF-BATCH' for the background task] for example.
    Regards,
    Saumya

  • Workflow - Dynamic agent assignment

    Hello!
    I am doing Workflow development. I have a question about Workflow Agent Assignment.
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    Can you help me?(Is this possible?)
    Best Regards,
    Juhyun

    Hi
    If I have understood you correctly, you have a multiline container element with a number of agents (type wfsyst-agent) - and now you would like to send a workitem to each agent - and not just one workitem to all of your agent.
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    The result will be that exactly one workitem is created for each entry in your multiline container element.
    Regards
    Morten Nielsen

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