Workflow not getting triggered on status change

Hiii Everyone
Workflow is not getting triggered whenever I change the status of the Order (Lead). When we create a lead a workflow is triggered.
1. If the status is Open a mail is sent.
2. Then the status is checked for in process. And whenever the status is changed to inprocess it is assigned to the agent by the rule attached to the workflow.
3. And again when the status is changed to sanctioned a mail is sent.
Now problem is if I create a lead and change its status to inprocess and then save , then the mail is sent and it is assigned to the agent properly. But when I change the status to sanctioned , then the mail is not sent for sanctioned(i.e. no worklfow step is shown in swel).
If I open the lead and save it then the mail is sent properly. But then after that when I change the status to inprocess, the workflow is not showing agent assignment (jn swel).
Summary: Whenever I cahnge the status after saving the order , the workflow is not showing any further step .
Please suggest the solution.
Regards
Shafali

Hi,
Your workflow has been triggered when the status is open and then when change the status to in process,it is not sending mail as there is no agent assignment.
That means, workflow triggered, but it is not going to the next step.
Is it a standard or custom one?
Can you post the workflow log screenshot over here?
Cheers,
Raja.D

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        wa_pbim   TYPE ty_pbim,
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        wa_ekpo   TYPE ty_ekpo,
        wa_eket   TYPE ty_eket,
        wa_plaf   TYPE ty_plaf,
        wa_aufk   TYPE ty_aufk,
        wa_afko   TYPE ty_afko,
        wa_afpo   TYPE ty_afpo,
        wa_afvc   TYPE ty_afvc,
        wa_afvv   TYPE ty_afvv,
        wa_mdvm   TYPE ty_mdvm.
DATA : it_object TYPE hum_object_t,
        wa_object TYPE hum_object,
        it_item   TYPE hum_hu_item_t,
        wa_item   TYPE vepovb,
        count1(6) TYPE n.
DATA : gv_objek TYPE ausp-objek.       "Put matnr for use in FM u2018CLAF_CLASSIFICATION_OF_OBJECTSu2019
DATA : BEGIN OF it_sclass OCCURS 0.
        INCLUDE STRUCTURE sclass.
DATA : END OF it_sclass.
DATA : BEGIN OF it_clobjdat OCCURS 0.
        INCLUDE STRUCTURE clobjdat.
DATA : END OF it_clobjdat.
*& Include           ZPPR_CONVSTAT_SEL_CRITERIA
SELECTION-SCREEN FOR 'PLANNING STAGE'
SELECTION-SCREEN BEGIN OF BLOCK main WITH FRAME TITLE text-001.
PARAMETERS: mrpntdn RADIOBUTTON GROUP sel                    DEFAULT 'X' user-command flag,
              pldord RADIOBUTTON GROUP sel,
              prdord RADIOBUTTON GROUP sel.
SELECTION-SCREEN END OF BLOCK main.
SELECTION-SCREEN FOR 'SELECTION BY PLANT AND PLANT DATA'
SELECTION-SCREEN BEGIN OF BLOCK plant WITH FRAME TITLE text-002.
PARAMETERS      : p_werks   LIKE ioheader-werks OBLIGATORY DEFAULT '1100' MATCHCODE OBJECT H_T001W.
SELECT-OPTIONS : so_matnr FOR   ioitem-matnr                              MATCHCODE OBJECT MAT1.
PARAMETERS      : so_mtart TYPE t134-mtart     OBLIGATORY DEFAULT 'ZFIN' MATCHCODE OBJECT H_T134.
SELECT-OPTIONS : so_plnum FOR   ioitem-plnum                              MATCHCODE OBJECT plnum MODIF ID pld,
                    so_aufnr FOR   ioheader-aufnr                            MATCHCODE OBJECT orde   MODIF ID prd.
PARAMETERS      : p_prdsta LIKE tj02t-txt04                                                       MODIF ID prd.
SELECTION-SCREEN END OF BLOCK plant.
SELECTION-SCREEN FOR 'SELECTION BY REQUIREMENT TYPE'
SELECTION-SCREEN BEGIN OF BLOCK reqtyp WITH FRAME TITLE text-003.
PARAMETERS      : cb_so     TYPE AUSWL_EB AS CHECKBOX USER-COMMAND flag,
                    cb_sto    TYPE AUSWL_EB AS CHECKBOX USER-COMMAND flag,
                    cb_pir    TYPE AUSWL_EB AS CHECKBOX USER-COMMAND flag.
SELECTION-SCREEN END OF BLOCK reqtyp.
SELECTION-SCREEN FOR 'SELECTION BY DATE AND REQUIREMENT TYPE NOS'
SELECTION-SCREEN BEGIN OF BLOCK dtreqtypno WITH FRAME TITLE text-004.
SELECT-OPTIONS : so_crtdt FOR vbak-erdat                                                                MODIF ID gen,
                    so_vbeln FOR vbap-vbeln                                  MATCHCODE OBJECT WTY_F4_VBAP MODIF ID rso,
                    so_posnr FOR vbap-posnr                                                                MODIF ID rso,
                    so_ebeln FOR ekub-ebeln                                  MATCHCODE OBJECT MEKKM        MODIF ID rst,
                    so_ebelp FOR ekub-ebelp                                                                MODIF ID rst,
                    so_pbdnr FOR pbim-pbdnr                                                                MODIF ID rpi,
                    so_reqdt FOR vbep-edatu                                                                MODIF ID gen.
SELECTION-SCREEN END OF BLOCK dtreqtypno.
SELECTION-SCREEN FOR 'SELECTION BY OTHER PARAMETERS'
SELECTION-SCREEN BEGIN OF BLOCK othrparam WITH FRAME TITLE text-005.
SELECT-OPTIONS : so_kunnr FOR kna1-kunnr                                   MATCHCODE OBJECT debi   MODIF ID rso,
                    so_auart FOR tvak-auart                                   MATCHCODE OBJECT H_TVAK MODIF ID rso,
                    so_lfsta FOR vbup-lfsta                                                           MODIF ID rso.
SELECTION-SCREEN END OF BLOCK othrparam.
*& Include           ZPPR_CONVSTAT_PBO
*&   Event AT SELECTION-SCREEN OUTPUT
AT SELECTION-SCREEN OUTPUT.
IF mrpntdn = 'X'.
    LOOP AT SCREEN.
      IF ( screen-group1 = 'PLD' OR screen-group1 = 'PRD' ).
        screen-active = 0.
        MODIFY SCREEN.
      ENDIF.
    ENDLOOP.
ELSEIF pldord = 'X'.
    LOOP AT SCREEN.
      IF screen-group1 = 'PLD'.
        screen-intensified = 1.
        MODIFY SCREEN.
      ENDIF.
      IF screen-group1 = 'PRD'.
        screen-active = 0.
        MODIFY SCREEN.
      ENDIF.
    ENDLOOP.
ELSEIF prdord = 'X'.
    LOOP AT SCREEN.
      IF ( screen-group1 = 'PLD' OR screen-group1 = 'PRD' ).
        screen-intensified = 1.
        MODIFY SCREEN.
      ENDIF.
    ENDLOOP.
ENDIF.
IF ( cb_so = ' ' AND cb_sto = ' ' AND cb_pir = ' ' ).
    LOOP AT SCREEN.
      IF ( screen-group1 = 'GEN'
      OR screen-group1 = 'RSO'
      OR screen-group1 = 'RST'
      OR screen-group1 = 'RPI' ).
        screen-active = 0.
        MODIFY SCREEN.
      ENDIF.
    ENDLOOP.
ENDIF.
IF cb_so = 'X'.
    LOOP AT SCREEN.
      IF screen-group1 = 'RSO'.
        screen-active = 1.
        MODIFY SCREEN.
      ENDIF.
    ENDLOOP.
    IF cb_sto = ' '.
      LOOP AT SCREEN.
        IF screen-group1 = 'RST'.
          screen-active = 0.
          MODIFY SCREEN.
        ENDIF.
      ENDLOOP.
    ENDIF.
    IF cb_pir = ' '.
      LOOP AT SCREEN.
        IF screen-group1 = 'RPI'.
          screen-active = 0.
          MODIFY SCREEN.
        ENDIF.
      ENDLOOP.
    ENDIF.
ELSEIF cb_sto = 'X'.
    IF cb_so = ' '.
      LOOP AT SCREEN.
        IF screen-group1 = 'RSO'.
          screen-active = 0.
          MODIFY SCREEN.
        ENDIF.
      ENDLOOP.
    ENDIF.
    IF cb_pir = ' '.
      LOOP AT SCREEN.
        IF screen-group1 = 'RPI'.
          screen-active = 0.
          MODIFY SCREEN.
        ENDIF.
      ENDLOOP.
    ENDIF.
ELSEIF cb_pir = 'X'.
    IF cb_so = ' '.
      LOOP AT SCREEN.
        IF screen-group1 = 'RSO'.
          screen-active = 0.
          MODIFY SCREEN.
        ENDIF.
      ENDLOOP.
    ENDIF.
    IF cb_sto = ' '.
      LOOP AT SCREEN.
        IF screen-group1 = 'RST'.
          screen-active = 0.
          MODIFY SCREEN.
        ENDIF.
      ENDLOOP.
    ENDIF.
ENDIF.
*& Include           ZPPR_CONVSTAT_START_SELECTION
*&   Event START-OF-SELECTION
IF mrpntdn = 'X'.
PERFORM start_of_selection_mrpntdn.
ELSEIF pldord = 'X'.
PERFORM start_of_selection_pldord.
ELSEIF prdord = 'X'.
PERFORM start_of_selection_prdord.
ENDIF.
*& Include           ZPPR_CONVSTAT_F_START_OF_SEL
*&      Form START_OF_SELECTION
      Subroutine for MRP NOT DONE
FORM start_of_selection_mrpntdn.
    SELECT mdkey INTO TABLE it_mdvm FROM mdvm
                 WHERE GSAEN = 'X'
                   AND AKKEN = 'X'.
      IF sy-subrc = 0.
        LOOP AT it_mdvm INTO wa_mdvm.
          wa_mdvm-disst = wa_mdvm-mdkey(3).
          wa_mdvm-matnr = wa_mdvm-mdkey+3(18).
          wa_mdvm-plwrk = wa_mdvm-mdkey+21(4).
          MODIFY it_mdvm FROM wa_mdvm INDEX sy-index TRANSPORTING disst matnr plwrk.
        ENDLOOP.
      ENDIF.
ENDFORM.
*&      Form START_OF_SELECTION
      Subroutine for PLAN ORDER CREATED
FORM start_of_selection_pldord.
ENDFORM.
*&      Form START_OF_SELECTION for PRODUCTION ORDER CREATED
      Subroutine for PRODUCTION ORDER CREATED
FORM start_of_selection_prdord.
ENDFORM.

You need to mention START-OF-SELECTION explicitly in your code.
Change your code as below:
*& Event START-OF-SELECTION
START-OF-SELECTION.
IF mrpntdn = 'X'.

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I am facing one particular problem. When I am rejecting a PO, by default , REJECTION_START event of BUS2012 is getting triggered, I can see it in SWEL. But when I am cancelling the Rejection REJECTION_STOP event of BUS2012 is not getting triggered. Its not even coming in SWEL(Event trace).What could be the reason as every thing is standard, no custom work.

Hi,
That's strange. Where did you get this idea that this event should be created? (Well, I can see it also in SAP documentation.) And are you sure you are doing the rejection cancellation correctly (well, I don't know how many ways there could possibly be..) - the status of PO is changed, etc.?
SWETYPV should not have anything to do with this problem. The event is either created or not. SWETYPV is about how to react to events after they are created.
Are you sure that there is no filter set up in SWELS for the events. Perhaps the event is created but you cannot see it in SWEL due to a filter.
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Dear all,
we are creating a workflow for PR Release which needed release strategy customization. so we are trying to set the release stratagy by changing the communciation structure CEBAN-USRC1 field.
for this, i had done the following things:
1. SMOD->M06B0005->components->EXIT_SAPLEBND_004->INCLUDE ZXM06U31 (double clicked) wrote few lines of code.
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Now my problem is when i create a PR, this user exit does not get triggered at all. I am working on ECC6.0 the same code which i did in Ecc5.0 for my previous client is still working fine.
Can anyone please guide me where i might have gone wrong?
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Hi,
HAve u verifiyed that the user-exit u r using is triggered whenever u create ou PR.?
First of all u have to put breakpoints at each and every user-exits provided for that transaction, then check which user exit is getting triggered when u carete ur PR. and thenafter write ur code in this user-exit only.
Reward is useful.
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