Workflow/Notification email - Body is blank

Hi all
I am using a workflow notification in MDM to send an email to a user.  The email arrives as intended - correct address, correct subject line, -  but the problem is the body of the email is blank.  I have specified a message text (in Visio, under the notification property E-Mail Body) but the email arriving has no message in it.
Can anyone explain why this might be? Has anyone experienced this problem before?
Many Thanks
Edd

Hi ED,
Which MDM version you are currently working upon?
As I also implemented this Notify step stencil in my workflow and it works fine with the correct address and subject line.
Kindly follow the below steps correctly and you should get the desired result.
For Notify Step: In mds.ini file
Only Server Name need to be mentioned in MDS.ini file.
server name =IP Address
Prefer to use IP Address of the Mail server instead Name.
Sample example of the body of the email:
If you wish to send the JobId,Job name ,StepID,Stepname in the mail then write the body of teh mail as below
BODY:  JOBID: %JOBID%
            JOBNAME: %JOBNAME&
            STEPID: %STEPID%
            STEPNAME: %STEPNAME%
                                %RECORDS%
Kindly follow the below links for further help on this
Re: Mail server config in mds.ini file | MDM 5.5 SP06
Re: Dynamic text in MDM notify workflow step
Hope it helped
Kindly reward points if found useful
Thanks
Simona

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