Workflow notification email

I need to reformat the workflow notification email so it will work with our current CRM.
Specifically I need to have the customer data listed on the same line as the data field.
For example:
Customer First name   Test
Customer Last name    Test
Customer email   [email protected]
And so on. 
Is there a way to reformat the email instead of using the Tag_formsummary?
Thanks!

Ya it can be achieved by creating Adhoc Roles and Users.
Adhoc roles can be created through PL/SQL from database or they can be created from Applications using User Management Responsibility. If you use PL/SQL to create roles make sure you give all user names and role names in UPPER case.
Please find the link below for Sample
http://erpschools.com/articles/workflow-tutorial
Regards,
Raj

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