Workflow Notification Mailer continues to fail with a STOPPED_ERROR component status

We are running the E-Business Suite version 12.1.3 (Standard) on Solaris Operating System (SPARC 64-bit). Multi-Org enabled. We just applied over the weekend RUP 7 patch 18004477. We have several seeded and customized workflows running (HR, BENEFITS, GRC, AP, AR etc).
The Workflow Notification Mailer continues to stop in error with this message in fnd_svc_components:
STOPPED_ERROR - Maximum number of errors (10000) have been reached for this Service Component -> oracle.apps.fnd.cp.gsc.ProcessorException: An unexpected RuntimeException or Throwable occurred -> java.lang.NullPointerException
It only runs for a few minutes before ending in error.
I attached the last Workflow Notification Mailer log entries begining around where the component exited with the error above. I suspect that one of the error messages above is the problem. I can send more of the log if necessary.
Due the error message above regarding the maximum number errors we have updated wf_notifications and wf_items table for any rows that are 'WFERROR' to CLOSED status and to a mail_status of SENT. In wf_items we set the end_date to the sysdate for the items where the item type = 'WFERROR'. Despite this we are still receiving this error with the Workflow Notification Mailer.
Does anyone have an idea what is causing the component to shut down with this message? I would greatly appreciate any help with this issue that we are having.
Thank you, Greg
Message was edited by: GregTruta

Hi Greg,
Please see:
Users Suddently Stop Receiving Email Notifications (Doc ID 467516.1)
Error in log ~ The agent could not be found: ECX_INBOUND (Doc ID 1188056.1)
Thanks,
Hussein

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    Thanks
    With Regards
    Umair

    Hi Umair,
    oracle.apps.fnd.wf.mailer.FormatterException: NoRouteToHostException when initializing OutboundFormatter -> java.net.NoRouteToHostException: Unable to estabish Web Session -> Unable to verify established session -> verifySession -> WebAppsContext is nullPlease check the connectivity with the mail server.
    Anchorage :)

  • Workflow notification mailer not working properly

    Hi,
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    Correlation ID
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Parameters were -> {INBOUND_MAX_IGNORE_SIZE=1000, INBOUND_MAX_LOOKUP_CACHE_SIZE=100, ATTACH_IMAGES=Y, ALLOW_FORWARDED_RESPONSE=Y, INBOUND_UNSOLICITED_THRESHOLD=2, NODENAME=WFMAIL, SEND_UNSOLICITED_WARNING=Y, AUTOCLOSE_FYI=Y, INBOUND_PROTOCOL=IMAP, PROCESSOR_READ_TIMEOUT_CLOSE=Y, ATTACHED_URLS=WFMAIL:ATTACHED_URLS, TEST_ADDRESS=NONE, PROCESSOR_OUT_THREAD_COUNT=1, EXPUNGE_ON_CLOSE=Y, ATTACH_STYLESHEET=Y, OUTBOUND_CONNECTION_TIMEOUT=120, INBOUND_MAX_RET_EMAIL_SIZE=100, MAX_INVALID_ADDR_LIST_SIZE=100, PROCESSOR_MAX_LOOP_SLEEP=60, SEND_ACCESS_KEY=N, PROCESSOR_IN_THREAD_COUNT=1, FRAMEWORK_APP=1, CLOSED=WFMAIL:CLOSED, INBOUND_FETCH_SIZE=100, SUMMARY=WFMAIL:SUMMARY, ENABLE_STYLESHEET=N, PROCESSOR_ERROR_LOOP_SLEEP=60, OPEN_MAIL_FYI=WFMAIL:OPEN_MAIL_FYI, FRAMEWORK_RESP=20420, ALTERNATE_EMAIL_PARSER=oracle.apps.fnd.wf.mailer.DirectEmailParser, INBOUND_PASSWORD=_@@#$@4@8$@8#0488$89668$$@98!8$6@@0#9@9 `99%@*B+#B&|8B*^&, HTTP_USER_AGENT=Mozilla/4.76, RESET_NLS=N, PROCESS=PROCESS, OPEN_MAIL_DIRECT=WFMAIL:OPEN_MAIL_DIRECT, PROCESSOR_LOOP_SLEEP=5, MESSAGE_FORMATTER=oracle.apps.fnd.wf.mailer.NotificationFormatter, [email protected], FRAMEWORK_USER=0, CANCELED=WFMAIL:CANCELED, OUTBOUND_PROTOCOL=SMTP, [email protected], DISCARD=DISCARD, FROM=Workflow Mailer, PROCESSOR_DEFER_EVTDATA_READ=Y, SEND_CANCELED_EMAIL=Y, WARNING=WFMAIL:WARNING, PROCESSOR_MAX_ERROR_COUNT=10, INBOUND_CONNECTION_TIMEOUT=200, HTMLAGENT=http://erp.arabtecconstruction.com:8009/, INBOX=INBOX, OPEN_INVALID_MORE_INFO=WFMAIL:OPEN_INVALID_MORE_INFO, INBOUND_SERVER=mail.arabtecuae.com, OUTBOUND_                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           

    Please post the details of the application release, database version and OS.
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    Unable To Make A Network Connection For IMAP Username/Password In Workflow Mailer Configuration [ID 784247.1]
    Workflow Cannot Connect to IMAP Sever: "Unable to Make a Network Connection" [ID 577592.1]
    Error Validation Error Has Occurred: Unable To Make A Network Connection During Mailer Setup [ID 834054.1]
    How to Perform a Meaningful SMTP Telnet Test to Troubleshoot Java Mailer For Sending Email Notifications [ID 753845.1]
    How to Troubleshoot 'Validation failed' Errors when Starting the Mailer [ID 463354.1]
    Unable To Connect To The Mail Account. Check The Host, User Name And Password [ID 1123684.1]
    Workflow Mailer Will Not Start Stays In Starting Status [ID 837893.1]
    Mailer cannot Connect to IMAP Server on Oracle Applications R12.1.1 [ID 1300542.1]
    Java Mailer not Starting Error in Handling Component Event [ID 297725.1]
    Inbound Processing Is Not Happening While Approving/Rejecting From Emails [ID 418931.1]
    Unable To Start Notification Mailer After Upgrade To 10.2.0.3 [ID 725852.1]
    Thanks,
    Hussein

  • Problem :Workflow Notification Mailer

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    As you have given the INBOUND_SERVER value as 'imap.gmail.com' you should specify the GMail user name and password for Inbound account say(eg:abc) and password field.
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  • How to enable workflow notification mailer and how can it help me?

    Hello
    I am on 12.0.6
    I want to know how to enablke workflow notification mailer and how it can help me?
    Do i need to seperately license it?
    is there any patch that i have to apply in order to use it
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    Hi,
    I want to know how to enablke workflow notification mailer and how it can help me?See the documents referenced in this thread.
    Workflow Configuration and Troubleshoot
    Workflow Configuration and Troubleshoot
    Do i need to seperately license it?No.
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    Regards,
    Hussein

  • One user not getting Workflow Notifications Mail

    Hi
    We are using Oracle11i (11.5.10.2) on windows 2000 server.
    One of our user complaining that he is not getting any workflow notification mail to his maild id.
    How can we fix and troubleshoot this issue?
    Thanks
    OH

    Hi,
    Is the issue with this specific user?
    Can you find any errors in the Workflow log file?
    Please see if any of these documents is applicable.
    Note: 743567.1 - Email Notifications are not Sent, and Mailer Log File Shows Error "Replyto Must Be a Valid Email Address"
    Note: 423405.1 - Not Receiving Workflow Email Notifications
    Regards,
    Hussein

  • Workflow Notification Mailer in Non-Prod

    Hi,
    Does anyone have any suggestions on the best way to setup notifications in Non-Prod environments so there is not confusion with Production EBS notifications?
    Thanks in advance!

    Change the Message Generation configuration of Workflow notification mailer
    Navigate :
    System Administrator --> Workflow --> Notification Mailer --> "Stop the services" --> click "Edit" --> Click "Advanced" --> Click "Next" and go to "Message Generation"
    --> change "From" (eg.) PROD Workflow Mailer to "TEST Workflow Mailer" --> Click "Finish" --> Start the Services again.
    Thanks,
    Narasimha Rao

  • How to schedule restart of Workflow notification mailer?

    We are facing this issue in all environments including production;
    Inbound IMAP Notification emails are pending in the INBOX folder of the mail box. These moves to PROCESS folder only after restart of the 'WORKFLOW NOTIFICATION MAILER' every 3 to 4 hours.
    I have raised an SR with Oracle support for a solution.
    For this temporary workaround of restarting the Notificaiton mailer, I want to know how can I schedule the automatic restart of the 'WORKFLOW NOTIFICATION MAILER', Please advice.

    Sami,
    See (Note: 466927.1 - How to Schedule Events for the Workflow Notification Mailer).
    Regards,
    Hussein

  • How to configure Workflow Notification Mailer for oracle alert in R12

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    How to configure Workflow Notfication mailer for oracle Alert in R12. Please provide the complete steps.. Its urgent.. Plz help me..
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    Duplicate thread (please post only once)
    plz help me...!!!! Workflow Notification Mailer
    plz help me...!!!! Workflow Notification Mailer

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