Workflow notification mailer hangs with status starting

Hi,
I found that workflow notification mailer process had failed to start. I started it manually by selecting the start option from drop-down box. Now the status shows as starting, and has not at all changed. On selecting the refresh option from drop-down menu, the next page errors out as invalid status.
Has anyone faced this issue. Thanks in advance.
Thanks,
Jay

Hi,
Found the solution. The problem was with the IMAP and SMTP server configuration. Gave the correct names and it started working fine.
Jayant

Similar Messages

Workflow Notification Mailer continues to fail with a STOPPED_ERROR component status

We are running the E-Business Suite version 12.1.3 (Standard) on Solaris Operating System (SPARC 64-bit). Multi-Org enabled. We just applied over the weekend RUP 7 patch 18004477. We have several seeded and customized workflows running (HR, BENEFITS, GRC, AP, AR etc).
The Workflow Notification Mailer continues to stop in error with this message in fnd_svc_components:
STOPPED_ERROR - Maximum number of errors (10000) have been reached for this Service Component -> oracle.apps.fnd.cp.gsc.ProcessorException: An unexpected RuntimeException or Throwable occurred -> java.lang.NullPointerException
It only runs for a few minutes before ending in error.
I attached the last Workflow Notification Mailer log entries begining around where the component exited with the error above. I suspect that one of the error messages above is the problem. I can send more of the log if necessary.
Due the error message above regarding the maximum number errors we have updated wf_notifications and wf_items table for any rows that are 'WFERROR' to CLOSED status and to a mail_status of SENT. In wf_items we set the end_date to the sysdate for the items where the item type = 'WFERROR'. Despite this we are still receiving this error with the Workflow Notification Mailer.
Does anyone have an idea what is causing the component to shut down with this message? I would greatly appreciate any help with this issue that we are having.
Thank you, Greg
Message was edited by: GregTruta

Hi Greg,
Please see:
Users Suddently Stop Receiving Email Notifications (Doc ID 467516.1)
Error in log ~ The agent could not be found: ECX_INBOUND (Doc ID 1188056.1)
Thanks,
Hussein

Workflow notification mailer not starting after APPS pwd change

Workflow notification mailer not starting after APPS pwd change
The error in the WFMAILER log is
[appprod@nalinoes04 ABPROD_nalinoes04]$ cat WFMAILER1300061.txt
wferr:
- WFXXX_DB_CONNECT CODE=1017 CONNECT=APPS
cpid=1300061, logfile=/abprod/comn/admin/log/ABPROD_nalinoes04/WFMAILER1300061.txtparams=, status=Running, debuglevel= Error Done.[appprod@nalinoes04
Can you please advice ?
EBS 11.5.10.2
DB 11.2.0.1

There is no upgrade, just a usual APPS password changeYou still need to bounce the application services.
The error you have posted above does not tell much about the issue. Please clear the log file, reproduce the issue, and check the log file then.The FNDCPGSC log file
[Oct 23, 2012 12:42:42 PM CDT]:1351014162195:Thread[BES Dispatch Thread,5,main]:0:-1:nalinoes05:172.25.80.54:-1:-1:EXCEPTION:[SVC-GSM-WFMLRSVC-1327162 : oracle.apps.fnd.cp.gsc.SvcComponentStateMachine.updateComponentStatus(Logger, Connection, int, String, String)]:BEGIN (Logger{mLog=[$Header: AppsLog.java 115.76 2004/07/27 17:30:17 kkapur ship $ @16720915 {oracle.apps.fnd.profiles.ExtendedProfileStore@9980d5}],mUniqueId=SVC-GSM-WFMLRSVC-1327162,mLevel=4}, oracle.jdbc.driver.OracleConnection@76ab2f, 10006, DEACTIVATED_SYSTEM, This automatic Service Component has been restarted the maximum of 10 times after stopping with error. Thus, it has been system deactivated -> oracle.apps.fnd.cp.gsc.SvcComponentContainerException: Could not start component; performing rollback -> oracle.apps.fnd.cp.gsc.SvcComponentException: Validation failed for the following parameters -> {OUTBOUND_SERVER=Unable to make a network connection.}. Parameters were -> {INBOUND_MAX_IGNORE_SIZE=1000, INBOUND_MAX_LOOKUP_CACHE_SIZE=100, ATTACH_IMAGES=Y, ALLOW_FORWARDED_RESPONSE=Y, INBOUND_UNSOLICITED_THRESHOLD=2, NODENAME=WFMAIL, SEND_UNSOLICITED_WARNING=Y, AUTOCLOSE_FYI=Y, INBOUND_PROTOCOL=IMAP, PROCESSOR_READ_TIMEOUT_CLOSE=N, ATTACHED_URLS=WFMAIL:ATTACHED_URLS, TEST_ADDRESS=NONE, PROCESSOR_OUT_THREAD_COUNT=1, EXPUNGE_ON_CLOSE=Y, ATTACH_STYLESHEET=Y, OUTBOUND_CONNECTION_TIMEOUT=120, INBOUND_MAX_RET_EMAIL_SIZE=100, MAX_INVALID_ADDR_LIST_SIZE=100, PROCESSOR_MAX_LOOP_SLEEP=60, SEND_ACCESS_KEY=N, PROCESSOR_IN_THREAD_COUNT=1, FRAMEWORK_APP=1, CLOSED=WFMAIL:CLOSED, INBOUND_FETCH_SIZE=100, SUMMARY=WFMAIL:SUMMARY, ENABLE_STYLESHEET=N, PROCESSOR_ERROR_LOOP_SLEEP=60, OPEN_MAIL_FYI=WFMAIL:XXAB_OPEN_IBE_WF_MAIL, FRAMEWORK_RESP=20420, ALTERNATE_EMAIL_PARSER=oracle.apps.fnd.wf.mailer.DirectEmailParser, INBOUND_PASSWORD=_!08^@@690^6@6$$^#9^#6#!0$04868!@$^86$!!`}0$8|&%%+++|9|*@, HTTP_USER_AGENT=Mozilla/4.76, RESET_NLS=N, PROCESS=PROCESSED, OPEN_MAIL_DIRECT=WFMAIL:OPEN_MAIL_DIRECT, PROCESSOR_LOOP_SLEEP=5, MESSAGE_FORMATTER=oracle.apps.fnd.wf.mailer.NotificationFormatter, [email protected], FRAMEWORK_USER=0, CANCELED=WFMAIL:CANCELED, OUTBOUND_PROTOCOL=SMTP, ACCOUNT=svc_oracle_mail, DISCARD=DISCARD, FROM=ACCO Workflow Mailer, PROCESSOR_DEFER_EVTDATA_READ=Y, SEND_CANCELED_EMAIL=Y, WARNING=WFMAIL:WARNING, PROCESSOR_MAX_ERROR_COUNT=10, INBOUND_CONNECTION_TIMEOUT=120, HTMLAGENT=http://nalinoes04.abd.ad.acco.com:8000/pls/ABPROD, INBOX=Inbox, OPEN_INVALID_MORE_INFO=WFMAIL:OPEN_INVALID_MORE_INFO, INBOUND_SERVER=lin-hera.na.acco.com, OUTBOUND_SSL_ENABLED=N, OPEN_MORE_INFO=WFMAIL:OPEN_MORE_INFO, MAILER_SSL_TRUSTSTORE=NONE, INLINE_ATTACHMENT=N, OPEN_INVALID=WFMAIL:OPEN_INVALID, EMAIL_PARSER=oracle.apps.fnd.wf.mailer.TemplatedEmailParser, DIRECT_RESPONSE=N, OPEN_MAIL=WFMAIL:OPEN_MAIL, MORE_INFO_ANSWERED=WFMAIL:MORE_INFO_ANSWERED, HTML_DELIMITER=DEFAULT, FRAMEWORK_URL_TIMEOUT=30, COMPONENT_LOG_LEVEL=5, SUMHTML=WFMAIL:SUMHTML, PROCESSOR_READ_TIMEOUT=10, DEBUG_MAIL_SESSION=Y, OUTBOUND_SERVER=nalinoes04.abd.ad.acco.com, INBOUND_SSL_ENABLED=N})
Please see these docs.
How to Troubleshoot 'Validation failed' Errors when Starting the Mailer [ID 463354.1]
Unable To Make A Network Connection For IMAP Username/Password In Workflow Mailer Configuration [ID 784247.1]
Workflow Cannot Connect to IMAP Sever: "Unable to Make a Network Connection" [ID 577592.1]
Error Validation Error Has Occurred: Unable To Make A Network Connection During Mailer Setup [ID 834054.1]
Unable To Connect To The Mail Account. Check The Host, User Name And Password [ID 1123684.1]
How to Perform a Meaningful SMTP Telnet Test to Troubleshoot Java Mailer For Sending Email Notifications [ID 753845.1]
Workflow Mailer Will Not Start Stays In Starting Status [ID 837893.1]
Thanks,
Hussein

Problem with the Workflow Notification Mailer

Hi Community,
Recently we have just installed the E-Business Suite release 12.0.4 from e-delivery.oracle.com for Linux x86-64 using the VISION Demo database, in order to see and test the release for a future upgrade of our Production environment.
The installation was succesful and we setting up the Workflow Notification Mailer with the data of our SMTP server in order to outbound notifications to that server.
Now, In order to continue testing that instance, we have just executed the scripts to stop de APPS tier and to start the APPS tier, and it seems that the workflow notification mailer can not establish network connection with the e-mail server (Exchange server) after starting the APPS tier.
The Linux server has defined in its hosts file the Exchange e-mail server, and from operating system, we can establish a ping connection.
Any help will be appreciated.
Luis.

Hi,
I had the same issue and I found that Oracle Workflow does not attach files. The solution is to create a table with blob, clob, ordsys, etc data types and reference to the file from a notification and a message.
I did an interface with java to read the document, and then put the link in the oracle workflow message. The link opened the file.
So, for any workflow development is recomended to use your own Entity-Relation Model, including the process number and the files attached to that process.
Regards,
Santiago Meneses
[email protected]
Quito-Ecuador

Unable to start Workflow Notification Mailer

Hi
we are using oracle11i(11.5.10.2) with Database version 10.2.0.3 .
i am unable to start Workflow Notification Mailer. please verify below log information.
13/05/2009 AST 10:34:23 طµ]:1242200063297:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:UNEXPECTED:[SVC-GSM-WFMLRSVC-17109-10006 : oracle.apps.fnd.wf.mailer.SMTPOutboundProcessor.initOutbound()]:FormatterException -> oracle.apps.fnd.wf.mailer.FormatterException: NoRouteToHostException when initializing OutboundFormatter -> java.net.NoRouteToHostException: Unable to estabish Web Session -> Unable to verify established session -> verifySession -> WebAppsContext is null
[13/05/2009 AST 10:34:23 طµ]:1242200063297:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:ERROR:[SVC-GSM-WFMLRSVC-17109-10006 : oracle.apps.fnd.cp.gsc.Processor.run()]:performInit() failed
[13/05/2009 AST 10:34:23 طµ]:1242200063297:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:ERROR:[SVC-GSM-WFMLRSVC-17109-10006 : oracle.apps.fnd.cp.gsc.Processor.performError(ProcessorException)]:Maximum number of errors have occurred for this processing thread.
[13/05/2009 AST 10:35:06 طµ]:1242200106875:Thread[ComponentMonitor,5,main]:0:-1:appsbkp:10.6.1.51:-1:-1:EXCEPTION:[SVC-GSM-WFMLRSVC-17109 : oracle.apps.fnd.cp.gsc.SvcComponentMonitor.startAutomaticComponents()]:Starting automatic component 10006
[13/05/2009 AST 10:35:11 طµ]:1242200111125:Thread[BES Dispatch Thread,5,main]:0:-1:appsbkp:10.6.1.51:-1:-1:EXCEPTION:[SVC-GSM-WFMLRSVC-17109 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:(BusinessEvent{name=oracle.apps.fnd.cp.gsc.SvcComponent.start, key=SVC:13-05-2009, priority=50, correlationId=null, sendDate=Wed May 13 10:35:07 AST 2009, receiveDate=null, From Agent: , To Agent: , Last Subscription= , Error Message=null, Error Stack=null, BES_PAYLOAD_OBJECT=false, CONTAINER_PROCESS_ID=17109, [email protected], CONTAINER_TYPE=GSM, COMPONENT_ID=10006})
[13/05/2009 AST 10:35:21 طµ]:1242200121125:Thread[BES Dispatch Thread,5,main]:0:-1:appsbkp:10.6.1.51:-1:-1:EXCEPTION:[SVC-GSM-WFMLRSVC-17109 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.handleComponentEvent(int, String, String)]:Successfully retrieved component details from the database
[13/05/2009 AST 10:35:23 طµ]:1242200123312:Thread[BES Dispatch Thread,5,main]:0:-1:appsbkp:10.6.1.51:-1:-1:EXCEPTION:[SVC-GSM-WFMLRSVC-17109 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:Successfully handled component event, oracle.apps.fnd.cp.gsc.SvcComponent.start, for component 10006
[13/05/2009 AST 10:35:23 طµ]:1242200123344:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:UNEXPECTED:[fnd.wf.mailer.URLMIMEContent]:oracle.apps.fnd.wf.common.GenericHTMLContentParser.GenericHTMLContentParser(Log, int, int, int) Unable to establish a WebSession
[13/05/2009 AST 10:35:23 طµ]:1242200123344:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:UNEXPECTED:[SVC-GSM-WFMLRSVC-17109-10006 : oracle.apps.fnd.wf.mailer.NotificationFormatter.initialize(Connection, NLSContext, Logger, Properties)]:NoRouteToHostException when initializing OutboundFormatter
[13/05/2009 AST 10:35:23 طµ]:1242200123344:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:UNEXPECTED:[SVC-GSM-WFMLRSVC-17109-10006 : oracle.apps.fnd.wf.mailer.SMTPOutboundProcessor.initOutbound()]:FormatterException -> oracle.apps.fnd.wf.mailer.FormatterException: NoRouteToHostException when initializing OutboundFormatter -> java.net.NoRouteToHostException: Unable to estabish Web Session -> Unable to verify established session -> verifySession -> WebAppsContext is null
[13/05/2009 AST 10:35:23 طµ]:1242200123344:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:ERROR:[SVC-GSM-WFMLRSVC-17109-10006 : oracle.apps.fnd.cp.gsc.Processor.run()]:performInit() failed
[13/05/2009 AST 10:35:23 طµ]:1242200123344:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:ERROR:[SVC-GSM-WFMLRSVC-17109-10006 : oracle.apps.fnd.cp.gsc.Processor.performError(ProcessorException)]:Maximum number of errors have occurred for this processing thread.
[13/05/2009 AST 10:36:06 طµ]:1242200166891:Thread[ComponentMonitor,5,main]:0:-1:appsbkp:10.6.1.51:-1:-1:EXCEPTION:[SVC-GSM-WFMLRSVC-17109 : oracle.apps.fnd.cp.gsc.SvcComponentMonitor.startAutomaticComponents()]:Starting automatic component 10006
[13/05/2009 AST 10:36:11 طµ]:1242200171125:Thread[BES Dispatch Thread,5,main]:0:-1:appsbkp:10.6.1.51:-1:-1:EXCEPTION:[SVC-GSM-WFMLRSVC-17109 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:(BusinessEvent{name=oracle.apps.fnd.cp.gsc.SvcComponent.start, key=SVC:13-05-2009, priority=50, correlationId=null, sendDate=Wed May 13 10:36:07 AST 2009, receiveDate=null, From Agent: , To Agent: , Last Subscription= , Error Message=null, Error Stack=null, BES_PAYLOAD_OBJECT=false, CONTAINER_PROCESS_ID=17109, [email protected], CONTAINER_TYPE=GSM, COMPONENT_ID=10006})
[13/05/2009 AST 10:36:21 طµ]:1242200181125:Thread[BES Dispatch Thread,5,main]:0:-1:appsbkp:10.6.1.51:-1:-1:EXCEPTION:[SVC-GSM-WFMLRSVC-17109 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.handleComponentEvent(int, String, String)]:Successfully retrieved component details from the database
[13/05/2009 AST 10:36:23 طµ]:1242200183391:Thread[BES Dispatch Thread,5,main]:0:-1:appsbkp:10.6.1.51:-1:-1:EXCEPTION:[SVC-GSM-WFMLRSVC-17109 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:Successfully handled component event, oracle.apps.fnd.cp.gsc.SvcComponent.start, for component 10006
[13/05/2009 AST 10:36:23 طµ]:1242200183422:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:UNEXPECTED:[fnd.wf.mailer.URLMIMEContent]:oracle.apps.fnd.wf.common.GenericHTMLContentParser.GenericHTMLContentParser(Log, int, int, int) Unable to establish a WebSession
[13/05/2009 AST 10:36:23 طµ]:1242200183422:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:UNEXPECTED:[SVC-GSM-WFMLRSVC-17109-10006 : oracle.apps.fnd.wf.mailer.NotificationFormatter.initialize(Connection, NLSContext, Logger, Properties)]:NoRouteToHostException when initializing OutboundFormatter
[13/05/2009 AST 10:36:23 طµ]:1242200183422:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:UNEXPECTED:[SVC-GSM-WFMLRSVC-17109-10006 : oracle.apps.fnd.wf.mailer.SMTPOutboundProcessor.initOutbound()]:FormatterException -> oracle.apps.fnd.wf.mailer.FormatterException: NoRouteToHostException when initializing OutboundFormatter -> java.net.NoRouteToHostException: Unable to estabish Web Session -> Unable to verify established session -> verifySession -> WebAppsContext is null
[13/05/2009 AST 10:36:23 طµ]:1242200183422:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:ERROR:[SVC-GSM-WFMLRSVC-17109-10006 : oracle.apps.fnd.cp.gsc.Processor.run()]:performInit() failed
[13/05/2009 AST 10:36:23 طµ]:1242200183422:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:ERROR:[SVC-GSM-WFMLRSVC-17109-10006 : oracle.apps.fnd.cp.gsc.Processor.performError(ProcessorException)]:Maximum number of errors have occurred for this processing thread.
[13/05/2009 AST 10:37:06 طµ]:1242200226891:Thread[ComponentMonitor,5,main]:0:-1:appsbkp:10.6.1.51:-1:-1:EXCEPTION:[SVC-GSM-WFMLRSVC-17109 : oracle.apps.fnd.cp.gsc.SvcComponentMonitor.startAutomaticComponents()]:Starting automatic component 10006
[13/05/2009 AST 10:37:11 طµ]:1242200231125:Thread[BES Dispatch Thread,5,main]:0:-1:appsbkp:10.6.1.51:-1:-1:EXCEPTION:[SVC-GSM-WFMLRSVC-17109 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:(BusinessEvent{name=oracle.apps.fnd.cp.gsc.SvcComponent.start, key=SVC:13-05-2009, priority=50, correlationId=null, sendDate=Wed May 13 10:37:07 AST 2009, receiveDate=null, From Agent: , To Agent: , Last Subscription= , Error Message=null, Error Stack=null, BES_PAYLOAD_OBJECT=false, CONTAINER_PROCESS_ID=17109, [email protected], CONTAINER_TYPE=GSM, COMPONENT_ID=10006})
[13/05/2009 AST 10:37:21 طµ]:1242200241125:Thread[BES Dispatch Thread,5,main]:0:-1:appsbkp:10.6.1.51:-1:-1:EXCEPTION:[SVC-GSM-WFMLRSVC-17109 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.handleComponentEvent(int, String, String)]:Successfully retrieved component details from the database
[13/05/2009 AST 10:37:23 طµ]:1242200243375:Thread[BES Dispatch Thread,5,main]:0:-1:appsbkp:10.6.1.51:-1:-1:EXCEPTION:[SVC-GSM-WFMLRSVC-17109 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:Successfully handled component event, oracle.apps.fnd.cp.gsc.SvcComponent.start, for component 10006
[13/05/2009 AST 10:37:23 طµ]:1242200243391:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:UNEXPECTED:[fnd.wf.mailer.URLMIMEContent]:oracle.apps.fnd.wf.common.GenericHTMLContentParser.GenericHTMLContentParser(Log, int, int, int) Unable to establish a WebSession
[13/05/2009 AST 10:37:23 طµ]:1242200243391:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:UNEXPECTED:[SVC-GSM-WFMLRSVC-17109-10006 : oracle.apps.fnd.wf.mailer.NotificationFormatter.initialize(Connection, NLSContext, Logger, Properties)]:NoRouteToHostException when initializing OutboundFormatter
[13/05/2009 AST 10:37:23 طµ]:1242200243391:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:UNEXPECTED:[SVC-GSM-WFMLRSVC-17109-10006 : oracle.apps.fnd.wf.mailer.SMTPOutboundProcessor.initOutbound()]:FormatterException -> oracle.apps.fnd.wf.mailer.FormatterException: NoRouteToHostException when initializing OutboundFormatter -> java.net.NoRouteToHostException: Unable to estabish Web Session -> Unable to verify established session -> verifySession -> WebAppsContext is null
[13/05/2009 AST 10:37:23 طµ]:1242200243391:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:ERROR:[SVC-GSM-WFMLRSVC-17109-10006 : oracle.apps.fnd.cp.gsc.Processor.run()]:performInit() failed
[13/05/2009 AST 10:37:23 طµ]:1242200243391:Thread[outboundThreadGroup1,5,outboundThreadGroup
Thanks
With Regards
Umair

Hi Umair,
oracle.apps.fnd.wf.mailer.FormatterException: NoRouteToHostException when initializing OutboundFormatter -> java.net.NoRouteToHostException: Unable to estabish Web Session -> Unable to verify established session -> verifySession -> WebAppsContext is nullPlease check the connectivity with the mail server.
Anchorage :)

ORACLE WORKFLOW NOTIFICATION MAILER START 방법

제품 : MFG_IP
작성날짜 : 2003-04-22
ORACLE WORKFLOW NOTIFICATION MAILER START 방법
============================================
PURPOSE
Notification Mailer를 background에서 running 시키고,unix account의 logging out 후에도 지속적으로 running 시킬뿐 아니라 standard output 및 error message를 각각 저장할 수 있게 workflow unix user로 workflow mailer를 start 할 수 있다.
Explanation
nohup $ORACLE_HOME/bin/wfmail.snd -f <config_file>
1>mailer.log 2>mailer_err.log &
where <config_file> is $ORACLE_HOME/wf/res/wfmail.cfg
Alternatively, you can do the following to start the Notification Mailer without specifying the CONNECT parameter & value in the above step: Create Mailer Configuration file as the password parameter in the $ORACLE_HOME/wf/res/wfmail.cfg file is in clear text and poses a security problem.
nohup $ORACLE_HOME/bin/wfmail.snd -f $ORACLE_HOME/wf/res/wfmail.cfg owf_mgr/password@connect_string 1>mailer.log 2>mailer_err.log &
(Please note that even this method of running the Oracle Workflow Notification Mailer is not entirely secure in the sense that if anybody who has access to the middle-tier can always do a “/usr/ucb/ps -auxwww | grep wfmail.snd” and get the CONNECT information).
Example
Nohup $FND_TOP/bin/WFMAIL apps/apps@ 0 Y -f $FND_TOP/resource/ wfmail.cfg
1> $APPL_TOP/$APPLLOG/startwfmailer.log
2> $APPL_TOP/$APPLLOG/startwfmailer.log&
Reference Documents
-------------------

제품 : MFG_IP
작성날짜 : 2003-04-22
ORACLE WORKFLOW NOTIFICATION MAILER START 방법
============================================
PURPOSE
Notification Mailer를 background에서 running 시키고,unix account의 logging out 후에도 지속적으로 running 시킬뿐 아니라 standard output 및 error message를 각각 저장할 수 있게 workflow unix user로 workflow mailer를 start 할 수 있다.
Explanation
nohup $ORACLE_HOME/bin/wfmail.snd -f <config_file>
1>mailer.log 2>mailer_err.log &
where <config_file> is $ORACLE_HOME/wf/res/wfmail.cfg
Alternatively, you can do the following to start the Notification Mailer without specifying the CONNECT parameter & value in the above step: Create Mailer Configuration file as the password parameter in the $ORACLE_HOME/wf/res/wfmail.cfg file is in clear text and poses a security problem.
nohup $ORACLE_HOME/bin/wfmail.snd -f $ORACLE_HOME/wf/res/wfmail.cfg owf_mgr/password@connect_string 1>mailer.log 2>mailer_err.log &
(Please note that even this method of running the Oracle Workflow Notification Mailer is not entirely secure in the sense that if anybody who has access to the middle-tier can always do a “/usr/ucb/ps -auxwww | grep wfmail.snd” and get the CONNECT information).
Example
Nohup $FND_TOP/bin/WFMAIL apps/apps@ 0 Y -f $FND_TOP/resource/ wfmail.cfg
1> $APPL_TOP/$APPLLOG/startwfmailer.log
2> $APPL_TOP/$APPLLOG/startwfmailer.log&
Reference Documents
-------------------

Workflow Notification Mailer stays on Stopping Status

Hi all,
I configured all the settings for Workflow Notification Mailer all the steps were successful. After completing the configuration I tried restarting Workflow notification mailer but it stays in "Stopping" status for a long time. In Workflow Mailer Service Container all the services are already activated. My Apps Version is 11.5.9. If any body faced same kind of a issue please help me out to sort out the issue.
Thanks,

Hi,
Can you find any errors in Workflow log file?
Please go through the following documents, it should be helpful in troubleshooting the issue.
Note: 564394.1 - How to Troubleshoot when the Workflow Services Go Down
Note: 753845.1 - How to Perform a Meaningful SMTP Telnet Test to Troubleshoot Java Mailer Issues
Regards,
Hussein

Need Help in configuring workflow Notification Mailer with IMAP

Hi,
i've configured the notification mailer successfully with SMTP and it's working fine , users can receive mail notifications but the INBOUND processing doesn't work.
i've created a new mail account on the IMAP server (Outlook 2007), but when configure the Notification mailer from OAM it gives me the following error:
Unable to connect to the mail account. Check the host, user name and password.
i tried many documents from the web but till know i can't have a solution for this issue.
EBS version : 11.5.10.2
Please note that i don't have access to MetaLink.
please help if you have any suggestions.
Thanks..
Edited by: Smarteng on Mar 13, 2012 6:53 AM

i've configured the notification mailer successfully with SMTP and it's working fine , users can receive mail notifications but the INBOUND processing doesn't work.
i've created a new mail account on the IMAP server (Outlook 2007), but when configure the Notification mailer from OAM it gives me the following error:
Unable to connect to the mail account. Check the host, user name and password.
https://forums.oracle.com/forums/search.jspa?threadID=&q=%22Unable+to+connect+to+the+mail+account%22&objID=c3&dateRange=all&userID=&numResults=15&rankBy=10001
Thanks,
Hussein

Need help with Workflow notification mailer setup

Hi all,
I have the following requirement from my client:
"IT has a project request from the Accounting Department to automate payments for Canadian vendors. One of the things that will need to happen on this project is setting up the Workflow Notification Mailer in AP so emails can be sent to vendors notifying them of payment. We only want to support Canadian vendors – payment processing for US vendors will continue to be handled as it is today."
Please let me know how this can be done as I have no knowledge of setting up workflow notification mailer for a particular item.
Thanks.

http://metalink.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=231286.1
Lot more information in Oracle Applications System Admin guide. To process messages from only a given itemtype you will use Correlation ID parameter of the mailer. But there are lot of other things that you should consider for such a set up. You would be having a build up of messages in WF_NOTIFICATION_OUT queue that you may want to manually take care of cleaning up.
More reading at https://metalink.oracle.com/metalink/plsql/f?p=130:14:6827350883078622813::::p14_database_id,p14_docid,p14_show_header,p14_show_help,p14_black_frame,p14_font:NOT,453137.1,1,1,1,helvetica

Workflow Notification Mailer error

Hi all,
I am logged in Application Manager and it shows that Mailer "Stopped with error".
Service Instances for Generic Service Component Container shown as running.
Here is what I see in Mailer Details:
Definition
     ID          10006          Name          Workflow Notification Mailer
     Startup Mode          Automatic          Container Type          Oracle Applications GSM
     Inbound Agent          Workflow Notification In Queue          Outbound Agent          Workflow Notification Out Queue
     Correlation ID
     Status Information          This automatic Service Component has been restarted the maximum of 10 times after stopping with error. Thus, it has been system deactivated -> oracle.apps.fnd.cp.gsc.SvcComponentContainerException: Could not start component; performing rollback -> oracle.apps.fnd.cp.gsc.SvcComponentException: Validation failed for the following parameters -> {OUTBOUND_SERVER=Unable to make a network connection.}. Parameters were -> {INBOUND_MAX_IGNORE_SIZE=1000, INBOUND_MAX_LOOKUP_CACHE_SIZE=100, ATTACH_IMAGES=Y, ALLOW_FORWARDED_RESPONSE=Y, INBOUND_UNSOLICITED_THRESHOLD=2, NODENAME=WFMAIL, AUTOCLOSE_FYI=N, INBOUND_PROTOCOL=IMAP, PROCESSOR_READ_TIMEOUT_CLOSE=Y, ATTACHED_URLS=WFMAIL:ATTACHED_URLS, TEST_ADDRESS=, EXPUNGE_ON_CLOSE=Y, PROCESSOR_OUT_THREAD_COUNT=1, ATTACH_STYLESHEET=Y, OUTBOUND_CONNECTION_TIMEOUT=120, INBOUND_MAX_RET_EMAIL_SIZE=100, MAX_INVALID_ADDR_LIST_SIZE=100, PROCESSOR_MAX_LOOP_SLEEP=60, SEND_ACCESS_KEY=N, PROCESSOR_IN_THREAD_COUNT=1, FRAMEWORK_APP=1, CLOSED=WFMAIL:CLOSED, INBOUND_FETCH_SIZE=100, SUMMARY=WFMAIL:SUMMARY, ENABLE_STYLESHEET=N, PROCESSOR_ERROR_LOOP_SLEEP=60, OPEN_MAIL_FYI=WFMAIL:OPEN_MAIL_FYI, FRAMEWORK_RESP=20420, ALTERNATE_EMAIL_PARSER=oracle.apps.fnd.wf.mailer.DirectEmailParser, INBOUND_PASSWORD=_6#986$!0# `+$!**^^A8&@^8^00@%!0&B8%B}#A*|^#, RESET_NLS=N, HTTP_USER_AGENT=Mozilla/4.76, PROCESS=Process, OPEN_MAIL_DIRECT=WFMAIL:OPEN_MAIL_DIRECT, PROCESSOR_LOOP_SLEEP=5, MESSAGE_FORMATTER=oracle.apps.fnd.wf.mailer.NotificationFormatter, [email protected], FRAMEWORK_USER=0, CANCELED=WFMAIL:CANCELED, OUTBOUND_PROTOCOL=SMTP, DISCARD=Discard, ACCOUNT=spi\workflow, FROM=Workflow Mailer, PROCESSOR_DEFER_EVTDATA_READ=Y, WARNING=WFMAIL:WARNING, PROCESSOR_MAX_ERROR_COUNT=10, INBOUND_CONNECTION_TIMEOUT=120, HTMLAGENT=http://finappstest01kt.seattlepacificindustries.com:8001/pls/SPIUAT, INBOX=Inbox, OPEN_INVALID_MORE_INFO=WFMAIL:OPEN_INVALID_MORE_INFO, INBOUND_SERVER=10.0.4.44, OPEN_MORE_INFO=WFMAIL:OPEN_MORE_INFO, INLINE_ATTACHMENT=N, OPEN_INVALI
Where do I need to look for a resolution?
Thanks,
Eugene

Hi,
Have a look at the following documents.
Note: 463354.1 - How to troubleshoot 'Validation failed' errors when starting mailer
https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=463354.1
Note: 753845.1 - How to Perform a Meaningful SMTP Telnet Test to Troubleshoot Java Mailer Issues
https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=753845.1
Note: 257723.1 - Error SvcComponentContainer
https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=257723.1
Regards,
Hussein

Workflow notification mailer not working properly

Hi,
I got the following error and I have restart the services but still facing the same problem, Please advice
Definition
ID 10006 Name Workflow Notification Mailer
Startup Mode Automatic Container Type Oracle Applications GSM
Inbound Agent Workflow Notification In Queue Outbound Agent Workflow Notification Out Queue
Correlation ID
Status Information This automatic Service Component has been restarted the maximum of 10 times after stopping with error. Thus, it has been system deactivated -> oracle.apps.fnd.cp.gsc.SvcComponentContainerException: Could not start component; performing rollback -> oracle.apps.fnd.cp.gsc.SvcComponentException: Validation failed for the following parameters -> {OUTBOUND_SERVER=Unable to make a network connection.}. Parameters were -> {INBOUND_MAX_IGNORE_SIZE=1000, INBOUND_MAX_LOOKUP_CACHE_SIZE=100, ATTACH_IMAGES=Y, ALLOW_FORWARDED_RESPONSE=Y, INBOUND_UNSOLICITED_THRESHOLD=2, NODENAME=WFMAIL, SEND_UNSOLICITED_WARNING=Y, AUTOCLOSE_FYI=Y, INBOUND_PROTOCOL=IMAP, PROCESSOR_READ_TIMEOUT_CLOSE=Y, ATTACHED_URLS=WFMAIL:ATTACHED_URLS, TEST_ADDRESS=NONE, PROCESSOR_OUT_THREAD_COUNT=1, EXPUNGE_ON_CLOSE=Y, ATTACH_STYLESHEET=Y, OUTBOUND_CONNECTION_TIMEOUT=120, INBOUND_MAX_RET_EMAIL_SIZE=100, MAX_INVALID_ADDR_LIST_SIZE=100, PROCESSOR_MAX_LOOP_SLEEP=60, SEND_ACCESS_KEY=N, PROCESSOR_IN_THREAD_COUNT=1, FRAMEWORK_APP=1, CLOSED=WFMAIL:CLOSED, INBOUND_FETCH_SIZE=100, SUMMARY=WFMAIL:SUMMARY, ENABLE_STYLESHEET=N, PROCESSOR_ERROR_LOOP_SLEEP=60, OPEN_MAIL_FYI=WFMAIL:OPEN_MAIL_FYI, FRAMEWORK_RESP=20420, ALTERNATE_EMAIL_PARSER=oracle.apps.fnd.wf.mailer.DirectEmailParser, INBOUND_PASSWORD=_@@#$@4@8$@8#0488$89668$$@98!8$6@@0#9@9 `99%@*B+#B&|8B*^&, HTTP_USER_AGENT=Mozilla/4.76, RESET_NLS=N, PROCESS=PROCESS, OPEN_MAIL_DIRECT=WFMAIL:OPEN_MAIL_DIRECT, PROCESSOR_LOOP_SLEEP=5, MESSAGE_FORMATTER=oracle.apps.fnd.wf.mailer.NotificationFormatter, [email protected], FRAMEWORK_USER=0, CANCELED=WFMAIL:CANCELED, OUTBOUND_PROTOCOL=SMTP, [email protected], DISCARD=DISCARD, FROM=Workflow Mailer, PROCESSOR_DEFER_EVTDATA_READ=Y, SEND_CANCELED_EMAIL=Y, WARNING=WFMAIL:WARNING, PROCESSOR_MAX_ERROR_COUNT=10, INBOUND_CONNECTION_TIMEOUT=200, HTMLAGENT=http://erp.arabtecconstruction.com:8009/, INBOX=INBOX, OPEN_INVALID_MORE_INFO=WFMAIL:OPEN_INVALID_MORE_INFO, INBOUND_SERVER=mail.arabtecuae.com, OUTBOUND_

Please post the details of the application release, database version and OS.
Validation failed for the following parameters -> {OUTBOUND_SERVER=Unable to make a network connection.}. Please see these docs.
Unable To Make A Network Connection For IMAP Username/Password In Workflow Mailer Configuration [ID 784247.1]
Workflow Cannot Connect to IMAP Sever: "Unable to Make a Network Connection" [ID 577592.1]
Error Validation Error Has Occurred: Unable To Make A Network Connection During Mailer Setup [ID 834054.1]
How to Perform a Meaningful SMTP Telnet Test to Troubleshoot Java Mailer For Sending Email Notifications [ID 753845.1]
How to Troubleshoot 'Validation failed' Errors when Starting the Mailer [ID 463354.1]
Unable To Connect To The Mail Account. Check The Host, User Name And Password [ID 1123684.1]
Workflow Mailer Will Not Start Stays In Starting Status [ID 837893.1]
Mailer cannot Connect to IMAP Server on Oracle Applications R12.1.1 [ID 1300542.1]
Java Mailer not Starting Error in Handling Component Event [ID 297725.1]
Inbound Processing Is Not Happening While Approving/Rejecting From Emails [ID 418931.1]
Unable To Start Notification Mailer After Upgrade To 10.2.0.3 [ID 725852.1]
Thanks,
Hussein

Problem :Workflow Notification Mailer

i couldn't start the workflow Mailer Services.
Querying
SELECT component_name, component_status
FROM fnd_svc_components
WHERE component_type = 'WF_MAILER';
COMPONENT_NAME
COMPONENT_STATUS
Workflow Notification Mailer
STOPPED_ERROR
Finally after 10 automatic retry attempt ,the Status changes to Deactivated by system
The log file data
[Aug 2, 2013 7:14:45 PM GMT+05:30]:1375451085517:Thread[BES Dispatch Thread,5,main]:0:-1:ibmapps:10.36.0.13:-1:-1:ERROR:[SVC-GSM-WFMLRSVC-4383432-10040 : oracle.apps.fnd.cp.gsc.SvcComponent.start(int, SvcComponentContainerInterface)]:Validation failed for the following parameters -> {INBOUND_SERVER=Unable to make a network connection., TEST_ADDRESS=The test address can not be the same as the Reply-To address}. Parameters were -> {INBOUND_MAX_IGNORE_SIZE=1000, INBOUND_MAX_LOOKUP_CACHE_SIZE=100, ATTACH_IMAGES=Y, ALLOW_FORWARDED_RESPONSE=Y, INBOUND_UNSOLICITED_THRESHOLD=2, NODENAME=WFMAIL, AUTOCLOSE_FYI=N, INBOUND_PROTOCOL=IMAP, PROCESSOR_READ_TIMEOUT_CLOSE=Y, ATTACHED_URLS=WFMAIL:ATTACHED_URLS, [email protected], EXPUNGE_ON_CLOSE=Y, PROCESSOR_OUT_THREAD_COUNT=1, ATTACH_STYLESHEET=Y, OUTBOUND_CONNECTION_TIMEOUT=120, INBOUND_MAX_RET_EMAIL_SIZE=100, MAX_INVALID_ADDR_LIST_SIZE=100, PROCESSOR_MAX_LOOP_SLEEP=60, SEND_ACCESS_KEY=N, PROCESSOR_IN_THREAD_COUNT=1, FRAMEWORK_APP=1, CLOSED=WFMAIL:CLOSED, INBOUND_FETCH_SIZE=100, SUMMARY=WFMAIL:SUMMARY, ENABLE_STYLESHEET=N, PROCESSOR_ERROR_LOOP_SLEEP=60, OPEN_MAIL_FYI=WFMAIL:OPEN_MAIL_FYI, FRAMEWORK_RESP=20420, ALTERNATE_EMAIL_PARSER=oracle.apps.fnd.wf.mailer.DirectEmailParser, INBOUND_PASSWORD=, RESET_NLS=N, HTTP_USER_AGENT=Mozilla/4.76, PROCESS=PROCESS, OPEN_MAIL_DIRECT=WFMAIL:OPEN_MAIL_DIRECT, PROCESSOR_LOOP_SLEEP=5, MESSAGE_FORMATTER=oracle.apps.fnd.wf.mailer.NotificationFormatter, [email protected], FRAMEWORK_USER=0, CANCELED=WFMAIL:CANCELED, OUTBOUND_PROTOCOL=SMTP, DISCARD=DISCARD, ACCOUNT=utta.muk1989, FROM=Workflow Mailer, PROCESSOR_DEFER_EVTDATA_READ=Y, WARNING=WFMAIL:WARNING, PROCESSOR_MAX_ERROR_COUNT=10, INBOUND_CONNECTION_TIMEOUT=120, HTMLAGENT=http://ibmapps.appsibm:8010/pls/DVP, INBOX=INBOX, OPEN_INVALID_MORE_INFO=WFMAIL:OPEN_INVALID_MORE_INFO, INBOUND_SERVER=imap.gmail.com, OPEN_MORE_INFO=WFMAIL:OPEN_MORE_INFO, INLINE_ATTACHMENT=N, OPEN_INVALID=WFMAIL:OPEN_INVALID, EMAIL_PARSER=oracle.apps.fnd.wf.mailer.TemplatedEmailParser, DIRECT_RESPONSE=N, OPEN_MAIL=WFMAIL:OPEN_MAIL, FRAMEWORK_URL_TIMEOUT=30, COMPONENT_LOG_LEVEL=4, SUMHTML=WFMAIL:SUMHTML, PROCESSOR_READ_TIMEOUT=10, DEBUG_MAIL_SESSION=N, OUTBOUND_SERVER=ibmapps.appsibm}
How to configure of INBOUND Server

As you have given the INBOUND_SERVER value as 'imap.gmail.com' you should specify the GMail user name and password for Inbound account say(eg:abc) and password field.
The replyToAddress and TestAddress should not be same. You need to provide the GMail email address here foe eg: [email protected]
The server 'imap.gmail.com' is SSL enabled you need to instal the corresponding certificate in the instance concurrent and web tier nodes.

Workflow Notification Mail

Hi All,
Can anybody tell the steps how to send Oracle Workflow notification Mail to a specified user.
I was refering [http://apps2fusion.com/apps/13-oracle-workflows/373-workflow-notification-sender-email-address] but using this only notification is going not the mail.
I need to send mail notification.
Plz help...!!!

Hi,
Plz provide your suggestions.
Below is the code which I am using to invoke the workflow. Actually I am having Start->Notification->End in my workflow.
I want to send notification mail to the user.
DECLARE
l_itemkey VARCHAR2(100);
v_role_name VARCHAR2(100) := '[email protected]';
v_role_email VARCHAR2(100) := '[email protected]';
n_count_role INTEGER := 0;
BEGIN
SELECT COUNT(*)
INTO n_count_role
FROM wf_local_roles
WHERE NAME = v_role_name;
IF n_count_role = 0
THEN
--If the sender does not exist in WF Local Roles, then create one on the fly
wf_directory.createadhocrole(role_name => v_role_name
,role_display_name => v_role_name
,role_description => v_role_name
,notification_preference => 'MAILHTML'
,email_address => v_role_email
,status => 'ACTIVE'
,expiration_date => NULL);
dbms_output.put_line('Ad Hoc Role Created');
ELSE
dbms_output.put_line('Ad Hoc Role Already Exists');
END IF;
SELECT oe_order_headers_s.NEXTVAL
INTO l_itemkey
FROM dual;
wf_engine.createprocess('XXTEST'
,l_itemkey
,'XXTEST');
wf_engine.setitemuserkey(itemtype => 'XXTEST'
,itemkey => l_itemkey
,userkey => l_itemkey);
wf_engine.setitemowner(itemtype => 'XXTEST'
,itemkey => l_itemkey
,owner => 'SYSADMIN');
wf_engine.setitemattrtext(itemtype => 'XXTEST'
,itemkey => l_itemkey
,aname => '#FROM_ROLE'
,avalue => v_role_name);
wf_engine.setitemattrtext(itemtype => 'XXTEST'
,itemkey => l_itemkey
,aname => '#WFM_FROM'
,avalue => v_role_name);
wf_engine.setitemattrtext(itemtype => 'XXTEST'
,itemkey => l_itemkey
,aname => '#WFM_REPLYTO'
,avalue => v_role_email);
wf_engine.startprocess('XXTEST'
,l_itemkey);
COMMIT;
END;
/

Workflow Notification Mailer in Non-Prod

Hi,
Does anyone have any suggestions on the best way to setup notifications in Non-Prod environments so there is not confusion with Production EBS notifications?
Thanks in advance!

Change the Message Generation configuration of Workflow notification mailer
Navigate :
System Administrator --> Workflow --> Notification Mailer --> "Stop the services" --> click "Edit" --> Click "Advanced" --> Click "Next" and go to "Message Generation"
--> change "From" (eg.) PROD Workflow Mailer to "TEST Workflow Mailer" --> Click "Finish" --> Start the Services again.
Thanks,
Narasimha Rao

How to enable workflow notification mailer and how can it help me?

Hello
I am on 12.0.6
I want to know how to enablke workflow notification mailer and how it can help me?
Do i need to seperately license it?
is there any patch that i have to apply in order to use it
Please advice and help me with my query

Hi,
I want to know how to enablke workflow notification mailer and how it can help me?See the documents referenced in this thread.
Workflow Configuration and Troubleshoot
Workflow Configuration and Troubleshoot
Do i need to seperately license it?No.
is there any patch that i have to apply in order to use itSee the thread referenced above.
Regards,
Hussein

Workflow notification mailer hangs with status starting

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