Workflow notifications of AP Invoice approval are not transferring.

Workflow notifications of AP Invoice approval are not transferring in ERP 11i. The voucher remains in the INITIATED status for long and approval notification is
not reaching the approvers login for approval.
Regards

Hi,
Using the Sysadmin responsibility, please submit "Workflow Background Process" with the below parameters and see if it helps:
Process Deferred: Y
Process Timeout: Y
Please also see the following notes;
How to Manually Process the Events from Workflow Queues When The Deferred Agent Listener Won't Start [ID 953103.1]
Workflow Background Process Does Not Progress Shipped Lines: Stuck in Fulfill - Deferred [ID 804133.1]
Hope this helps!
Best Regards

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