Workflow org unit and event create

hi gurus,
I am using a standard sap workflow for travel. I am having two issues with it:
1. I created an org structure for it. But when I give the org structure name in the workflow it is not picking up the manager's name and not sending the email. But when I give a single personnel number, it is sending the mail.
2. At the start of the workflow there is an event 'TripCreate'. But when I create the trip by tcode: PR05 it is not starting the workflow.
Please advise. thanks.
Regards,
FS

Hi FS,
1. For this issue, try to refresh the organizational structure by going to transaction SBWP -> Settings  menu -> Workflow Settings -> Refresh Organizational Environment. Test again.
2. For the second issue, please ensure that the event linkage for the workflow is activated. In the header of the workflow in "Version Independent (Task)" tab goto "Start Events" tab and ensure the event is first of all maintained and secondly active (green icon).
Also, if you attempt to create the event from SWUE - does the workflow trigger then ?
If all is fine above, then check whether there are any start conditions maintained which prevent the workflow from triggering.
Hope this helps.
Regards,
Aditya

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