Workflow Problem 11.5.10.2 - Please assist

We view the notifications and take action from the Worklist web page. Today strange thing has happen when the end user clicked on worklist he saw *2 pages* of notifications and then he clicked on Home and again clicked on worklist and this time he could see only *1 page*, the problem is where the other page got disappeared, how to check that and troubleshoot to fix this issue, few of the other end users are also having the similar issue.
Please suggest the solution for the same.
regards

There are no errors in the log files of Apache, Workflow and Database.
I have done following steps but I believe they are save as per the metalink note.
1. Stop WF mailer
2 I've just updated update wf_notifications set mail_status='SENT' where status ='CLOSED' and ran
3. wfntfqup
Please advise.

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