Workflow - Send Mail

I want send workflow notifications to external mail i.e. yahoo, lotus notes etc...
i configured sendmail. System sending blank mails to the yahoo, not sending any hyper link or workflow informations i.e. Purhchase order number etc...
How to configure this?
Please help me.
Thanks
SUNIL KUMAR

Hi
Use Transaction SCOT to
configure your Internet
Connection
u2022 Two node types are available
u2022 SMTP based on Internet Mail
Protocol
u2022 RTP based on Remote Function Call
Protocol
u2022 For this Solution we used the SMTP
Node
u2022 Assign the Mail host for outgoing
mail
u2022 Assign the port
u2022 Assign the code page
u2022 Schedule a background job to link to
your communication Node.
regards
thirumaran

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Problem in workflow sending mails to external domains like yahoo,gmail etc.

hi
i have one probs in my workflow that when i am sending mail to an external id it is not going to gmail,yahoo or hotmail etc.
it is being send to a particular domain say XYZ
but outside it ,no mail is send
and error is coming that recepient is unknown
we have firewalls being placed on smtp
and each and every setting in SCOT has been checked thorughly
but still mail except to one domain is not going outside
i have came across the info that since SAP doesn have any user id authentication but SMTP does has ,so when mail is being send outside the mail sending is failed,one option could be to disable the authentication at SMTP but thats doesn come inside the policy of client
so i think there must be a way out in SAP to deal with this
please suggest how can i send the mails externally,i ahve checked each and every thing inside my SMTP configuration ,adress is defined as * here but still mail is being send to internal domain of the client in which i am working ,but not at all to the external domains like gmail,yahoo etc.
any help will be highly appreciated
best regards
ashish

Hi Ashish,
I think you will need to check with your exchange guys because probably the exchange server will not relay the messages form the SAP server to external e-mail domains.
Regards,
Martin

Workflow send mail to email addresses

Hi,
I have created a workflow wherein i have insrted a user decision node and 2 output is there one is accept and another one reject.
I have added send mail node on both accept and reject and the thing is that in recipient address is put as email address. The email address that i put is for accept is workflow inititor and for reject is my own gmail address.
Now when i execute workflow and click on accept button and check workflow log i get details for step where i found that background work item is created and agent name. Why is it so and where i can get the result ? and when i click on agent in that there is pushbutton for communication where there is no email address is maintained how can i maintain it ?
Please help me out..even for reject tab i have given my own gmail address. What will happen if i click on reject tab?
Thanks
Parag

Hi,
In your case what will happen is:--
1> when you recieve the workitem in the sap inbox and you click on it.....it will show decision buttoons.
2> As you have put send mail task in both accept & rejevt branch ...it should trigger mail based on your
     action and send it to extenal mail id.
3> Now if you click on accept button ....... and the mail task which you have inserted will trigger mail to
     id which you have maintained.
4> When you click on the reject button............ it will send mail to id which you have maintained in
     task.
5> If u you have set mail id to sap id of user then you can see it in Tcode SBWP.If you are sending mail
    to external mail id( outlook, gmail etc)........it will be visible in your external mail inbox if SCOT
     configuration are properly set in your system for SMTP node.You can still see the external mail in
     sap system in Tcode SOSG.

Workflow - Sending mail to Outlook

Hi
I am new to workflow and have some basic questions. I am working on 470 with WAS 620. I can currently send e-mail to Outlook without forwarding from SAP Inbox with the help of Send Mail functionality. In this case I can read outlook e-mail id of the user and send a mail with Send Mail functionality of Workflow.
My SCOT transaction is configured to send e-mails outside SAP.
Question:
1. I was told that we can use agent assignment based on the Org structure and configure sending of e-mails based on a condition. Is this true?
2. If 1 is true then can we use agent assignment and send e-mails to Outlook inbox directly i.e. with out forwarding mails from SAP Inbox to Outlook inbox.
I have tried to find some solution.
Based on the OSS Note: 627397.
With WAS 620: It is no longer necessary to specify a forward address in the Business Workplace user settings in order to receive notifications.
Instead user master record (transaction SU01) is always used to determine the e-mail addresses.
Note with WAS 640: E-mail address can be read from the PD org structure (info type 1205) instead of user's master record (transaction SU01).
Does that mean that I can still use agent assignment? If yes what is the difference the note is talking about between WAS 620 and 640. Do I need to do something special to read this mater record the note is talking about?
Thanks for your replies in advance.
Nani

Thanks Shashank.
You have mentioned that we can read user profiles and send e-mails with help of agent assignment. But, you have also mentioned that this is the case where HR is not implemented. So did you mean that where there is no Org Structure?
In my case, we have HR implemented and we have an Org Structure. In the PO/PR release strategy we use Org Structure and Position to decide whom to send E-mail.
Now what is it that I need to do differently to make sure that the E-mail is sent to Outlook directly not via SAP Inbox.
Nani

Transport Workflow / Send Mail

Hi Experts,
I want to send email automatically to the person is going to aprove the change request for release strategy in transport workflow.
I made configuration for service desk but now I want to do it for this.
Any clue?

At which point do you send the mail? After approval or as a notification for the task? If you want to send a notification to the approver for new workitems you can use program RSWUWFML2 or if you are on ECC Extended notifications. If you want to send an e-mail after approval you can get the agent from the workitem. After it is executed the user who executed the workitem is stored in WIACTUAL_AGENT in the task, you can bind this to a container element in the workflow.
Regards,
Martin

Workflow Send Mail when Quality Notification is Complete

Hi All,
I need help related to QN Workflow, which is copy of standard workflow WS24500047.
In this case , when all tasks are marked completed and get stated TSCO in QM02, against individual tasks.
But, on completion of tasks, no mails is being sent to the coordinator, presently.
A mail should be sent to the coordinator, in case all tasks are released and marked as completed.
Please suggest how do I implement the above functionality.
Thanks in advance.

Hi all,
Thanks for all your answers
We have resolved the issue.
Problem was with the configuration settings
We had to do config settings in 3 places:
1) SPRO/ Quality Management / Quality Notifications / Notification Processing / Activate Workflow template / Click on Activate event linking/ Place cursor on task group / click Object button / select tab workflow template and add the custom workflow / Go back and then open the workflow from the list and activate the events
2) Add the events in transaction SWE2 for the custom business object.
3) Add the events in the transaction BSVW for the custom busines object.
Thanks and Regards,
Mozila

Workflow sending mail with content

Hi Experts,
I created a workflow that will be started , if personal data will be changed, after that I would like to have a mail with the changed data. So I got a mail but without any datas.
What am I doing wrong?
Regards,
Alessandro Poliafico

Hi,
If Iam not wrong then I hope you are trying to change the employee personal details from PA30 txn. Which internally it means that you are trying to do some changes in the organisational data. So the workflow is also the part of organisational data. I hope by refreshing the org assignment you might overcome this issue.
To refresh organisational environment , all you have to do is follow the below path of execution
SBWP ---> on Menu Settings ---> Wrofklow Settings ---> Refresh Org Envronment.
After this try again.
Regards
Pavan

Sending mail to outlook from workflow

Hi All,
I tried to send a mail to outlook from workflow by giving the email address in the step mail, but it was not working.
i am getting the workitem in the sap inbox so tried setting the automating forward which we can forward from the sap inbox to outlook.
Searched in SDN , but my issue was not solved..
Could you please help me out with this issue to get the mail from workflow to outlook inbox.
Thanks,
Praveena

Hi Praveena
see the threads,similar to you
Sending mails from SAP inbox to Outlook
Workflow - Sending mail to Outlook
For more inforamtion you can search a lot about sending mails to outlook in SCN
regards
Sachin
Edited by: sachin sharma on Feb 27, 2009 11:44 AM

Sending mail to multiple dynamic mail ids

Hi Everyone,
I have one query regarding sending mail to multiple table entry mail IDs. This table data I am getting from custom BO method vie multiline container element.
Now my problem is I am getting Multiple mail IDs to workflow container from BO but dont know how to send mails to those IDs and binding required for Send Mail step.
Thanks.

Hello,
Please search before posting questions.
Please google 'sap workflow send mail to multiple recipients' and you will find many responses.
Let us know if there are any problems.
regards
Rick Bakker

Sending mail to a particular positon in org structure via workflow

hi all
i have a problem regarding sending mail to particular position in org structure on runtime execution via workflow so that i neednt hard court the particular position
to achieve this i am using expressions,first i have created a new container element and then i have used container operation like this:
(lead.employee responsible.business partner= container element defined by me)
when i first try to execute the workflow and test it ,in the container i am getting the value of the container element in which i have the position where i have to send the mail.but inspite of value getting populated ,when i am using that container element to send mail like:
expression: container element
the mail is not send,when i checked the log it is mentioned that " you are not the authorised person to stsart the workflow and start failed" but workflow is still triggered and i am able to pass the object but not able to send the mail.
please tell me is there any feasible way to achieve this,like rule or in my way how is it able to achieve
detailed possible solution will really be appreciated.on thing we are working on CRM 5.0 standalone system
full marks will be rewarded
best regards
ashish

Hi,
Follow this ,
Goto PFTC -> Choose "Workflow Template" from the drop down -> Enter the workflow template id "123********" in the text box -> now click on "change" button -> Now goto the menu addional data -> agent assignment -> maintain -> select the task text -> and set it as general task.
I guess you have done the same for the standard task TS*********** but failed to do it for the workflow template (WS123*************). Or have you done it already?
Also once you make this change "Refresh your buffers" once before checking it out.
Richard A

Issue in workflow binding of Table in send mail step

Hi All,
I am working on a Travel Management workflow where mail needs to be sent to the manager along with the trip details.
We are displaying data in tables (html format). Now i need to add another such table with details into this already existing workflow but i am facing issues in binding.
Issue: For already existing tables, the binding is like this,
Export to task,
&TRIP& --> &T_SUMMARY##&
Import to w/f,
&T_SUMMARY##& <--- &T_SUMMARY##&.
But when i am trying to add my table in binding as, &TRIP& --> &T_MILEAGE##&,
I am getting a binding error, &T_MILEAGE##& is not available in the container.
I checked the container both in workflow and in task, both contain multiple declarations of the variable &TRIP& which is of type the BO.
Kindly help me how to proceed further.
Regards,
Jose

Hi Anjan,
The status of note 1658491 is also cannot not be implemented.
I checked the correction given in this note. All changes exists into system.
Following is code of method SEND ( (CL_SWF_UTL_MAIL_FACADE)
*- check if document has recipients at all
       lt_recipients = lo_send_request->recipients( ).
       if lt_recipients is initial.
         lo_send_request->delete( ).
         ls_t100msg-msgid = 'WZ'.
         ls_t100msg-msgty = 'E'.
         ls_t100msg-msgno = 619.
         raise exception type cx_swf_run_wim
           exporting
             t100_msg = ls_t100msg.
       else.
*-       Send document
         call method lo_send_request->send( ).
       endif.
The exception is thrown, because lt_recipients table is blank.
With same parameter the workflow is running successfully if 'Long mail title' is not set in SWPA.
When is field is active, workflow returns message Document <> could not be sent
The method "SELFITEM->SendTaskDescription" does not send mail if Long Mail Title" indicator is set .
Thanks & Regards,
Mounj K

How to send mails in HTML format from the send mail step of workflow?

Hi,
I have a requirement where I need to send mails in the html format from the send mail step of the workflows.
But what I found out that the html tags are not renderd and as such the output is in plain text.
I know that there is an alternative of using an activity step and use my own custom code from within there,But due to certain business constraints, I need to use the send mail step only.
My SCOT settings are all right.
Please let me know how it can be done.
Thanks,
Samrat.

Samrat,
It can't be done, you have to use your own activity step.
What are these constraints that refrain you from doing that?
Rgds,
Patrick

Can not send mail from PR Workflow to the approver

Dear all,
I have issues about send mail from PR Workflow to the approver.
Now when user create PR and the corresponding user can receive the workflow items in SBWP.
But no email from the user to approver.
If I assign authorization SAP_ALL to the user that create PR. The approver can recieve the workflow item PR in SBWP and email to their mail
Can you tell me about the authorization that can allow the user to send the workflow item PR in SBWP and email to the approver?
Now user can send mail to external and internal mail and I also configured the mail server in SCOT and can successfully send a mail to users in SO01 by manually creating a message.
Now the approver not receive any email but can receive a workflow item in SBWP
Regards,
Pannee

Dear all,
Thank you for all suppport, Now I can solve issues.
Regards,
Pannee

How to send a mail in html format from a send mail workflow node ?

Dear all,
Do you know if it is possible to send an e-mail in HTML format (instead of RAW) from a "send mail" node in a workflow ? ... if "yes", please, let me know.
(I need to do that because I want to use the "href" tag to insert an hyperlink inside the e-mail)
- I haven't found any parameter to specify the format of the e-mail.
- Inside SCOT I tried to change the parameters for the SMTP node... without success.
- I don't want to use a task calling the FM SO_OBJECT_SEND.
Nicolas

Hi Nicolas!
Have you tried to set "Output Format" for "RAW Text" to HTM in SCOT.
If HTM is missing in your dropdown-list, you could check out table SXCONVERT2. Copy the line with category T/format TXT, and change the format from TXT to HTM. The existing function
SX_OBJECT_CONVERT__T.TXT does not need to be changed. Now you should be able to choose HTM in SCOT. You will probably need som HTML-tags in your text to make it look good.
Hope this helps!
Regards
Geir

How to create distribution list in workflow? for sending mail or work-item

Hi,
How to create distribution list in workflow? for sending mail or work-item to multiple users.
Regards,
Surjith

Hi Surjith,
A.Working with Distribution Lists Creating a Distribution List.
1 Businees Workplace->shared folder - create new subfolder name = WF_distributor
2.Then click on the distribution list in Businees Workplace.
say create Name = WF_Vliste
folder Name = WF_distributor
3.distribution list content tab
Enter Recipient (SAP User ID)
B.Wrkflow Builder
Find out the dialig step in which u want to use distribution list
Use workflow Rule 30000012 (SWX_READ_DLI).
Maintain the binding from workflow container to rule container.
Just pass the name of the distribution list from WF to Rule container.
Regards
Sagar S

Workflow - Send Mail

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