Workflow: Setting the high priority flag

Hi,
Does any one know how to set the priority for the email notification?
(Eg: In microsoft outlook red exclamatory mark for high priority)
I tried the option priority in notification and message but its not giving the desired output(i.e Flag).

I know you can set the priority on the task.
If you click on the User step and go under Routes and Priority, you can change the priority and you will see a different icon in Workspace.
I'm not sure this will change the priority on the email though.
Jasmin

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1) When call center Team creates Service Request/Service Order/ Complaints it should be set as High Priority by default.

Hello team ,this is my requirement .. Through customizing..
When call center Team creates Service Request/Service Order/ 　Complaints it should be set as High Priority by default...we need to set only interaction agent bussiness role priority only HIGH..only for this bussiness role.through customizing how to do it..what are the steps..through customizing only please.. help

By customizing, you can set a default priority to a given transaction type.
But this does not depend on the business role.
But as you are talking about IC agents, maybe you can check IDI for this purpose, because there are actions like "Set Problem Priority", "Set Service Request Priority" or "Set Service Order Priority".
Best regards,
Sylvain AGUETTAZ

Setting the Sort Priority is not working

All,
I have multiple roles where I have set the Complex workset under the roles as the Entry Point instead of the roles themselves. I also have set the Sort Priority to arrange the worksets as I want them. The issue is that the Sort Priority is not taking affect. Has anyone seen this issue before or have and idea on how to solve it?
-Clint

HI
Sorting of navigation nodes can be done in the Same Level.
Sort Priority is reserved from 1 - 10 for Administrative purpose.
So please make sure that you are sorting in a specific level by giving sort Priority from 10 onwards to 100.
For more info refer to the following link.
http://help.sap.com/saphelp_nw70/helpdata/en/92/3e703e632c7937e10000000a114084/frameset.htm
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Chinmaya Sahoo
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Set the final invoice flag for a purchase order

I want to know how to set the final invoice flag for a purchase order.
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Help me.

Hi,
I think ur BW report shows the cleared Invoice no. The second invoice no. might not have been extracted to BW system. Check your order no. in Cube whether it has two invoice nos.
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Setting the email priority (X-priority) of an LC ES generated email.

Hi,
I don't see anywhere under the 'Task Notification' section of the LC ES admin UI where one can set the priority of the email. We need some of these to be sent out with a high priority.
Techincally, I know it involves setting a mail message header along the lines of 'X-Priorty' with a value of '1'.
Does anybody know how to do this ?
Thanks
Dan

I know you can set the priority on the task.
If you click on the User step and go under Routes and Priority, you can change the priority and you will see a different icon in Workspace.
I'm not sure this will change the priority on the email though.
Jasmin

Setting the No Limit flag in BAPI_PO_CREATE1

Dear All,
I created an ABAP to execute BAPI_PO_CREATE1 in a loop to create multiple PO's and I am encountering a wierd problem. I set both no_limit & no_frlimit flags to 'X' in structure bapiesuhc when creating a PO. It appears only the first PO has both "no limit" checkboxes set when I look up the PO in ME22 under the Service specifications screen. Any subsequent PO's created do not have the "No limit" checkbox set in the overall limit section. The other "Nolimit" checkbox under the the "Other Limit" tab is being set correctly.
I do a BAPI_TRANSACTION_COMMIT after each BAPI call and the code to load the Bapi structures each time are the same. I am am at a loss to explain what happened.
Any ideas out there?
Thanks!

Try this... and you are good to go!
Flag the field ITEM_INTVL with X in the structure BAPIMEPOHEADERX. But do not pass any value for this field in BAPIMEPOHEADER.
By doing this, PO is created with user defined item numbers instead of standard config sequence.
Check this note 418683.
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SKJ

Set the Unicode check flag for all programs.

Hello friends,
We are now upgrading our ecc6 system to unicode. The problem is that all our programs
are not flaged for unicode checks and there for have syntax errors. I now how to mark
this flag for a single program but how can I do it to all programs?
I realy need your help.
Thanks in advance,
Gershon.

Hi Gershon,
In general, transaction UCCHECK is designed to cover all Unicode adaptations needed. The guide called
u201CRequirements of ABAP Programs in Unicode Systemsu201D, which can be found via:
http://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/b02d3594-ae48-2a10-83a7-89d369b708e5
gives customers a comprehensive description of possible errors. Please also have a look at the docu provided directly in transaction UCCHECK. In addition, SAP notes 1322715 (search for UCCHECK) and 1319517 (point 8.) might be helpful.
Please note that customer programs have to be adapted - simply setting the Unicode flag works only for the objects with a green traffic light in UCCHECK .
Best regards,
Nils Buerckel
SAP AG

Setting the sitemap priority parameter in Muse

Hi,
Would it be possible to add a way of setting the sitemap page priority in Muse, so that the automatic sitemap.xml has the required priorities. At the moment you have to upload a site and then manually edit the sitemap.xml after every upload, it's a little tedious and of course you need to remember to do it.
Many thanks
Gordon

Aaron,
I'm doing something similar to the thread. I have an application menu and the user will chose a prompt number 8.
#8 is Dealer Line and it goes to a queue where agents has additional csq's coming into them. But I want the Dealer line calls to go to the front of the line.
I was putting the if statement the Dealer Line queue. However, I keep getting an error. Any help would be greatly appreciated. Thank you

FM/Bapi to set the Equipment deletion flag

Hi guys!
Does someone know a FM or Bapi to set the deletion flag for an equipment.
So it's should be the same functionlity like in IE02 --> Equipment --> Functions --> Deletion Flag --> set
thanks!

easiest way:
CLEAR: bdcdata, bdcdata[].
PERFORM bdc_dynpro      USING 'SAPMIEQ0' '0100'.
PERFORM bdc_field       USING 'BDC_OKCODE'
                                '/00'.
PERFORM bdc_field       USING 'RM63E-EQUNR'
                                p_equip.
PERFORM bdc_dynpro      USING 'SAPMIEQ0' '0101'.
PERFORM bdc_field       USING 'BDC_OKCODE'
                                '=LVSE'.
PERFORM bdc_dynpro      USING 'SAPMIEQ0' '0101'.
PERFORM bdc_field       USING 'BDC_OKCODE'
                                '=BU'.
* Call transaction for marking equipement as deleted
CALL TRANSACTION 'IE02' USING bdcdata
                          MODE tp_mode
                          UPDATE 'S'
                          MESSAGES INTO messtab.
CLEAR: bdcdata, bdcdata[].

EKPO-EGLKZ - Setting the "Final Delivery Flag" on a transport order

When entering a goods issue to a transport order (Movement type '351'), the Final Delivery indicator cannot be checked, because it does not appear on the screen. I looked in configuration and I cannot find where to 'turn on' that field on the screen. Does anyone know how to 'turn on' that field?
In a business example, Plant #1 created a transport order for a qty of 3000 feet of cable from Plant #2. When Plant #2 issues the cable to the transport order, they will only be issuing 2900 feet, because that is all they have on that reel. They will not be issuing any further cable. They want to consider this item complete. How does Plant #2 indicate this will be the final delivery. Can they do that from the movement type 351 screen?

if you are talking about stock transport order, you can set the final delivery indicator for that particular STO as follows:
Go to me22n, give your STO number, in the item data below there is a tab called delivery, inside that, there is a checkbox against final delivery, you can check that box for that particular material in the STO, but once you check it, you can do further goods issue for that material.......
Reward, if helpful....
Thanks,
Noopur

Badi to set the defualt priority for repair tickets

Hi,
My requirement is, when the IC agent saves the repair ticket the priority filed should get set automatically to some value based on the business logic. For this i am trying to use Prepare method of the ORDER_SAVE badi. But unfortunately it's not getting triggered when i save the repair tickect in WEB UI.
Friends, is there any othor Badi for this? or the way i am trying to proceed is wrong. Your help is greatly apriciated.
Thanks,
Ravi

Hi,
Every category has a reason code attached to it in the category modeller. The reason code is configured in the SPRO with the code code gruppe and katalogue.
You need to get the reason code for gold silver etc.
In your badi in the method you will first perform a CRM_ORDER_READ to read the subject set (ET_SERVICE_OS)and from there you will get the reason codes for the categories you need to look for the Ref_kind = 'A'. In the osset you will have the table. Study the entries of this table one of the entries would be referring to the code codegruppe katalogue of gold silver etc.
Once you have done that you can update the priority by using the FM CRM_ACTIVITY_H_MAINTAIN_OW. here you will have to fill the structure IS_ACTIVITY_H_COM and CT_INPUT_FIELD_NAMES and set IV_EXTERNAL_CALL = 'X'.
If you are using more than one categories than you will have to back trace to category2 from the last category you entered. For example if you have entered Category 3 before saving you will have to get the category2 from category3 and then look for the reason code details of category 2.
Hope this helps.
Regards,
S Sarma.

Setting the 'reportable' flag for a very large ODS

Hello Community,
I am working on a very large BW system (6 Tb), and we recently have the need to set the 'BEx Reporting' flag on some very large ODS objects.
It was my impression that setting this flag would be easy to do. But the transport that contains this flag for six large ODS objects has already been running for more than 16 hours.
Can you tell me, what actually happens in the database when the 'BEx Reporting' flag is turned on for an ODS ?
Thanks !
Keith

Hello Bhanu,
Thanks for the quick response. Are you able to provide some more information ?
are the SID values created in a new SID table ?
if the ODS was already very large, then would you expect the new SID table to also be very large ?
what about the case if a SID value already exists for the characteristic ?
Thank you !
Keith

How can I give the "user interface thread" higher priority?

We do alot of activex calls to front panels. We need to increase/decrease the priority of the user interface thread to resolve our thread problem. Anyone know how to do this?
Chuck

Hello,
As P.M. was saying, you can adjust the thread priorities
through the VI Properties dialogue.
Another place to modify the multithreading system in LabVIEW is a VI
located at: [LabVIEW Directory]\vi.lib\Utility\sysinfo.llb\threadconfig.vi. However I do not think this will remedy any
problems you are having.
From a Multithreading in LabVIEW tutorial (http://zone.ni.com/devzone/conceptd.nsf/webmain/d2e196c7416f373a862568690074c759)
Priorities in the User Interface and
Single-Threaded Applications
Within the User Interface execution
system, priority levels are handled in the same way for single-threaded and
multithreaded applications.
In single-threaded applications and
in the User Interface execution system of multithreaded applications, the
execution system queue has multiple entry points. The execution system places
higher priority VIs on the queue in front of lower priority VIs.
If a high-priority task is running and the queue contains only lower priority
tasks, the high-priority VI continues to run. For example, if the execution
queue contains two VIs of each priority level, the time-critical VIs share execution time exclusively until both finish.
Then, the high priority VIs share execution
time exclusively until both finish, and so on. However, if the higher priority
VIs call a function that waits, the execution system removes higher priority
VIs from the queue until the wait or I/O completes, assigning other tasks
(possibly with lower priority) to run. When the wait or I/O completes, the
execution system reinserts the pending task on the queue in front of lower
priority tasks. Refer to the Synchronous/Blocking Nodes section for a list of
asynchronous functions that wait.
Also, if a high priority VI calls a lower priority subVI,
that subVI is raised to the same priority level as the caller for the duration
of that call. Consequently, you do not need to modify the priority levels of
the subVIs that a VI calls to raise the priority level of the subVI.
Thus changing the priority of your VI will change the
priority of UI calls for that particular VI.
Again, I caution you because I suspect that if you are having problems
with your application not running correctly, I do not believe that manipulating
the thread priorities will resolve these issues.
Hope this helps,
Travis M
LabVIEW R&D
National Instruments

Problems with the Layout Priority in KM

Hello, I have some problems with the Layout Priority in KM..
I'm using a KM Navigation Iview with "Layout Set"=NewsBrowser (this Layout Set uses a Collection renderer that sorts the folder's contents by "last modified") and "Layout Set Mode"=exclusive.
In the KM folder I setted in Details->Settings->Presentation as "rndSortProperty"=name because I need to order my files by FileName property.
Despite that in see that the contents showed in my iview are ordered by Last Modified...
The "Layout Set Mode" exclusive gives the higher priority to the Folder Settings..
I don't understand..
Thank you in advance.

Thank you Shyja,
your post was helpful, but another issue is occurred.
Maybe en example could be useful..
My scenario:
- I need to show a km folder with layout set "ConsumerExplorer" on root folder (no "property of sorting" setted on its collection renderer) and "TabExplorer" (no "property of sorting" setted on its collection renderer).
- I need to sort files and folders by "last modified". By default seems that they are sorted by "name".
- With my administrator user I open my folder details (in Content Admin->KM Content is used the Layout "AdminExplorer"), and in "Settings->Presentation->Additional Parameters" I add two parameters "rndSortOrder=descending" and "rndSortProperty=modified" (the others are parameters of AdminExplorer Layout).
- Then I check "Apply Settings to All Subfolders" and "Use Settings for All iViews (Preferred Presentation)".
result:
I see the "ConsumerExplorer" on root folder, the subfolder are sorted by "last modified" (everything ok).
I click on a subfolder, the "TabExplorer" si showed, the Tabs and the content are sorted by "last modified" BUT..
.. into the tabs are showed nameFolders (in link style), the action command, and the properties of "author" and "last modified" (normally into the tabs are showed just the folderNames in text style)...
Why?? Is possible that the "AdminExplorer" parameters of the km folder affect the Tab component??
Thank you

TO priority fields to high priority for special kind of materials.

Hi,
Can we automatically set the TO priority fields to high priority for Can we automatically set the TO priority fields to high priority for special kind of materials?
thanks
Raj Kiran

Hi Prashant,
Is there any way the TO priority can be set to high priority before at the time of TO creation. Becuase the operator has to go through each TO to see if it is a special material which need special attention.
Can we automate this process a little bit by assigning a high priority to TO(automatically) for these kind of materials or is there any other alternative possible through "Special movement indicators"?

Workflow: Setting the high priority flag

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