Workflows not created for timecards submitted

We have an issue with workflows.
When employees submit their timecards, some of them randomly do not have associated workflows created. The submitted timecards are just stuck in 'SUBMITTED' status.
The workaround is for the preferences for the employees with this issue to be updated so they can resubmit timecards which are in 'SUBMITTED' status so the employee can resubmit his/her timecards. This time, the associated workflows are created fine.
Has anyone else come across this issue? Any idea why this is happening?

Are you using the Workflow Background Process or do you have 'OTL: Defer approval process on timecard submission' System Profile set to No?  There could be a delay in the notifications being sent if you have the WBP set on autoscheduler to only run at certain times.   I would suggest changing the profile option instead if you haven't already, this means notifications are always sent immediately without delay.
If this is all fine, are you receiving an error in the workflow before resubmission?
Hope this helps.
Charlie

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