Workforce Deployment / service resource planning

Hi,
I am looking for some information on how to configure WFD for CRM2007.
Any help will be really appreciated.
thanks,
Antoinette

Hi Antoinette,
For service orders to reflect in Resource Planning Tool, Following things are necessary:
1. Mark your Item category in service order as Resource Planning relevant  at IMG path: Customer Relationship Management --> Transactions --> Basic Settings -->define item categories
2. Item in transaction should be released.
To be able to do the appointment sceduling in service order, make sure following customizing is done:
Customer Relationship Management --> Workforce Deployment --> General Settings for Resource Planning --> Scheduling Engine -->Schedule Items Automatically
Customer Relationship Management --> Workforce Deployment --> General Settings for Resource Planning --> Appointment Scheduling
Let me know if this helps...!!!
Best Regards,
Vishant Jain

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    [DEBUG] Dependencies (collect): []
    [DEBUG] Dependencies (resolve): []
    [DEBUG] Repositories (dependencies): [central (https://repo.maven.apache.org/maven2, default, releases)]
    [DEBUG] Repositories (plugins)     : [central (https://repo.maven.apache.org/maven2, default, releases)]
    [DEBUG] =======================================================================
    [INFO] ------------------------------------------------------------------------
    [INFO] Reactor Summary:
    [INFO]
    [INFO] TestOSBLinux ....................................... SUCCESS [ 20.752 s]
    [INFO] LinuxMachine ....................................... SUCCESS [  0.009 s]
    [INFO] ------------------------------------------------------------------------
    [INFO] BUILD SUCCESS
    [INFO] ------------------------------------------------------------------------
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    [ERROR]
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    Prabhat

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