Working between Adobe CS6 32 and 64 bits

Hi, my co-worker and I work with Captivate CS6, I work using 32 bits and she is using 64 bits. Recently we have been having troubles opening files, either that Captivate stops responding while trying to open the file or a dialog box appears reading:"A fatal error has occured and the application is being terminated. Adobe Captivate has tried to save all your work in the respective folder as ".cpbackup" files. Please restart Adobe Captive." and closes Captive. At the odd times, the text fields will be invisible till they are selected.

Sounds like corrupted preferences. If you search this forum you will find many many posts on this issue and how to find and rename/delete these preferences.
In Captivate 6 there's also a special .bat file utility at either of these folder locations:
C:\Program Files\Adobe\Adobe Captivate 6 x64\utils
C:\Program Files (x86)\Adobe\Adobe Captivate 6 (32 Bit)\utils
You just need to close down Captivate and execute this batch file to clean out your preferences ready for Captivate to recreate them on next launch.

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Hi.
I don't know if you are on a personal PC/Mac or on a large environment. On my case I'm trying to use AAMEE to package and SCCM 2012 to deploy it over a considerable number of 64bits machines.
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Thanks and kind regards.

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I have installed Adobe cs6. After doing so, Adobe Acrobat will not update. I have been trying to solve this problem with Adobe now for 3 months. Today they say they discovered that I was not in a file named "sudoers file." They told me they could not solve that but that I had to call Apple for a solution. I called Apple and they told me that they could do nothing about it (I'm still not sure whether or not they even admitted that it is one of their files). They suggested coming to this forum for a solution.

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I have both CS6 regular and 64 bit installed, do I need to keep both of these?

Have recently installed PS CS6 on a Windows 7 machine. Works fine, but has installed CS6 and CS6 64-bit. Do I need to keep both of these ??

Hi Dougie59,
No , you are not required to do so. it just happened coz you have selected both the options 32 BIT and 64 BIT (default), for correct installation if you have 64 bit compatible OS follow these steps..
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Jeff,
Here is the URL I was guided to after making payment: https://store1.adobe.com/cfusion/store/html/index.cfm?store=OLS-US&event=displayDownloads& pagesize=10&nr=0&ordernumber=AD005641763. I had selected the first option, even though they all say “Adobe Captivate 6”, only differentiating between Mac & Windows. I was able to download a 32 bit version after selecting the 2nd choice. I still don’t understand how a 64 bit worked on my pc in a trial version but at least I can work in my project!
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I think if you use regedit and search for the key Photoshop.exe that you will find the the default programs for open and edit are set to the 64 bit exe. Try changing them to the 32 bit exe, This is what my Windows 7 registry key look like. You would change both of them to something like:
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Working between Adobe CS6 32 and 64 bits

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