Working off-hook
What are the requirements for allowing agents to work off-hook. The documentation says,
Oracle Contact On Demand users can choose to set their MSI extensions
to work off-hook. With the off-hook option, there is no ringing, and a
beep is played when a call is delivered to the agent. When users are
working off-hook, they can also have calls auto-accepted without having
to manually answer each call.
Does this mean that the on premise phone system needs special hardware?
Jim,
No special equipment is required. Simply enable the checkbox and after your 1st phone call don't hang up the phone. Subsquent calls will not require the system to dial your line again. If you are set to accept the call automatically, you will hear a beep (or a whisper prompt if created and provisioned). Otherewise, the agent must click accept.
Dave
Similar Messages
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"Phone off-hook" HP Officejet Pro 8500 Wireless, Product CB023A
I have a HP Officejet Pro 8500 wireless printer/fax/copier all in one.
The message "phone off-hook" appears on my display.
I ran the Fax Test and received a PASS for all results.
A few minutes later, a message appeared on the printer/fax display: "Turn power off, then on again". I did so.
This message, "Turn power off, then on again" continues to repeat and after I turn power off then on, the "phone off-hook" displays again. It is an endless loop of receiving these two messages.
I also did the following:
1. Unplugged the telephone fax line from LINE of the Officejet Pro.
2. Unplugged the power cord to the printer.
3. Replugged the power cord to the printer.
4. Powered up the printer
5. After powering up, the message, "phone off-hook" reappears.
I ran the fax test
Run Fax Test:
1. select Tools from HP Officejet Pro 8500 wireless display panel.
2. Select Run Fax Test
Results:
Fax Hardware Test ........................................................ PASS
Fax Connected to Active Telephone Wall Jack ......... PASS
Phone Cord Connected to Correct Port on Fax ........ PASS
Using Correct Type of Phone Cord with Fax ............. PASS
Dial Tone Detection ....................................................... PASS
Fax Line Condition Test ................................................ PASS
3. The message still appears.
My printer description is as follows:
- Model No. : A909G (look inside of the ink access door); Regulatory Model No. : SNPRC-0703-02
- Product No. : CB023A
- Serial No. CN0737R2DH
Is the printer defective? What should I do to correct this problem?
Thanks,
ArtLawHello ArtLaw,
If you have followed all the troubleshooting steps outlined in this troubleshooting article then the only other solution is to have the printer serviced as it may be a printer hardware issue.
Troubleshooting 'Phone Off Hook' Front Panel Messages
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The community works together, click Accept as Solution on the post that solves your issue for other members of the community to benefit from the solution.
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FXS Port stucks in Off-Hook state on NM-HDA
Hi,
i have some trouble with an FXS Port on an NM-HDA which stucks in the Off-Hook state, after some time of normal operation. The Voice-Port is in Off-Hook state regardless of if there is an Enddevice attached or not. Even an reload of the router does not help.
The voice port is configured for loop-start. The NM-HDA is housed in an Cisco 3725 running IOS Vers. 12.3(14)T2 with H.323 signalling.
Is there anybody who has seen this before? Could this be caused by an IOS-Bug or is it more likley that the NM-HDA is faulty?
Regards
RobertHere's the bug ID: CSCse15025
Doubt the NM is faulty - we had the same issue in a 2821 and migrated to 12.4(4)T4 to correct it. No hardware replacement required. All has worked fine since then.
HTH
Tom -
WRP400 hangs in off hook state
Hello,
we have a client which uses WRP400 for T.38 faxing. It has modem connected to FXS port. Usually every 2weeks WRP400 hangs in 'off hook' state for that FXS port and no reboot helps to fix that. Only after firmware rewrite line hook gets in place. We use 1.00.06 version of firmware. Any thoughts on a problem?Here's the bug ID: CSCse15025
Doubt the NM is faulty - we had the same issue in a 2821 and migrated to 12.4(4)T4 to correct it. No hardware replacement required. All has worked fine since then.
HTH
Tom -
VG224 port stuck in 'off-hook' state
Hi All,
I have strange problem with my VG224 connected to CME4.0.
I have 1 port have no dial tone. And 'show voice port sum' result
VG1050005#sh voice port sum
IN OUT
PORT CH SIG-TYPE ADMIN OPER STATUS STATUS EC
============== == ============ ===== ==== ======== ======== ==
2/2 -- fxs-ls up dorm off-hook idle y
ADMIN is UP, OPER is DORM, but IN STATUS is OFF-HOOK
VPM STATE from 'sh voice call sum' is FXSLS_ONHOOK
I have already shutdown this port and reload the VG224 and unplug the analog phone. But no effect.
FYI, Im running IOS version 12.4(9)T1 for VG224.
Any solution for this problem?
Thanks.
IwanConfiguration for VG
======================
stcapp ccm-group 1
stcapp
stcapp feature access-code
prefix *#
voice-card 0
interface FastEthernet0/0
ip address 10.102.1.35 255.255.255.0
duplex auto
speed auto
voice-port 2/2
cptone ID
timeouts call-disconnect 2
timing hookflash-in 500 150
sccp local FastEthernet0/0
sccp ccm 10.102.1.12 identifier 10 version 4.0
sccp
sccp ccm group 1
associate ccm 10 priority 1
dial-peer voice 3 pots
service stcapp
port 2/2
=========================
This port work well for 2 weeks before this problem happen. Another port have same configuration and its working -
ATA186 makes fax machine constantly off hook
Hello
First post!
I have a Cisco ATA 186 that is connected to a HP officejet 4500 all-in-one fax/printer. The ATA is configured properly, I did connect a "higher end" fax machine and was able to dial out and in (with in the system)
this particular fax does not have a "hook" option. The display reads "phone off hook" all the time. The manual (yes I read it) states that there is an adapter that shoudl be used or the machine will read "phone off hook" all the time. This did not solve the problem.
I think the ATA always give a dial tone without being asked for it. IOW, the fax does not say "hey give me a dial tone please".
Is there a way of the ATA providing a dial tone when asked? Or maybe the fax is incompatible?
Thank you for your help....This is my suggestion:
- check if the telephony cable has only 1 couple of wire (tip and ring only); in the past I had some problems with cable with 4 wire (2 couple); the ATA had a strange behavior;
- try to connect an analog telephone to the ATA186 and verify if it works;
- if the problem persists probably the ATA has an hardware fault;
- try with a different ATA;
Best Regards. -
I can't get some song on my iphone they work off of the computer but they wont show up on my phone they are in the "on my iphone" section but they gray and have a gray dotted circle next to them i have tried every thing I just want them on my phone HELP!!!
You have posted to the iTunes Match forum, which your question does not seem to be related to. Is your question concerning iTunes Match or syncing with iTunes via USB?
-
Hello:
When I open a PDF and try to use the Ctrl F (Find feature), the colorful spin wheel pops up and it spins for a while. When it finishes I get an error box that’s titled ‘Adobe Reader Quit Unexpectantly’. The following is all of the information in that box. I work off of a MACBOOK Pro, version 10.9.2. I have the latest version of Adobe Reader downloaded. Please help, as I need to use the Adobe Reader for my class. I have an assignment due by 11:59pm Monday 3/10.
Error Message Below:
Problem Details and System Configuration
Process: AdobeReader [1423]
Path: /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
Identifier: com.adobe.Reader
Version: 11.0.06 (11.0.06)
Code Type: X86 (Native)
Parent Process: launchd [157]
Responsible: AdobeReader [1423]
User ID: 501
Date/Time: 2014-03-09 23:34:16.983 -0400
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: 8617A4DB-F5EF-60C5-CADF-243F00035FD6
Sleep/Wake UUID: 72F58578-8A21-4473-8D1D-0802EE6BEAE8
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000bf7d602c
VM Regions Near 0xbf7d602c:
__LINKEDIT 00000000bab23000-00000000bab25000 [ 8K] r--/rwx SM=COW /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
--> Stack 00000000bbfd7000-00000000bf7d7000 [ 56.0M] ---/rwx SM=NUL
Stack 00000000bf7d7000-00000000bffd7000 [ 8192K] rw-/rwx SM=COW
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
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470 com.adobe.Acrobat.framework 0x001b869e 0x33000 + 1595038
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475 com.adobe.Acrobat.framework 0x001440a0 0x33000 + 1118368
476 com.adobe.Acrobat.framework 0x00143d03 0x33000 + 1117443
477 com.apple.AppKit 0x95fea2a8 -[NSView _drawRect:clip:] + 3816
478 com.apple.AppKit 0x95fe8cdf -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1829
479 com.apple.AppKit 0x95fe7288 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1264
480 com.apple.AppKit 0x95fe3c67 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 3645
481 com.apple.AppKit 0x95fc175c -[NSView displayIfNeeded] + 1414
482 com.adobe.Acrobat.framework 0x00622a6d 0x33000 + 6224493
483 com.adobe.Acrobat.framework 0x0051cd4c 0x33000 + 5152076
484 com.adobe.Acrobat.framework 0x006a6ada 0x33000 + 6765274
485 com.adobe.Acrobat.framework 0x001540e7 0x33000 + 1183975
486 com.adobe.Acrobat.framework 0x0013e1e2 0x33000 + 1094114
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488 com.adobe.Acrobat.framework 0x00d9e22f 0x33000 + 14070319
489 com.adobe.Acrobat.framework 0x009d838e 0x33000 + 10113934
490 com.adobe.Acrobat.framework 0x001b869e 0x33000 + 1595038
491 com.adobe.Acrobat.framework 0x00145e92 0x33000 + 1126034
492 com.adobe.Acrobat.framework 0x00144d2f 0x33000 + 1121583
493 com.adobe.Acrobat.framework 0x001449ca 0x33000 + 1120714
494 com.adobe.Acrobat.framework 0x00144814 0x33000 + 1120276
495 com.adobe.Acrobat.framework 0x001440a0 0x33000 + 1118368
496 com.adobe.Acrobat.framework 0x00143d03 0x33000 + 1117443
497 com.apple.AppKit 0x95fea2a8 -[NSView _drawRect:clip:] + 3816
498 com.apple.AppKit 0x95fe8cdf -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1829
499 com.apple.AppKit 0x95fe7288 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1264
500 com.apple.AppKit 0x95fe3c67 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 3645
501 com.apple.AppKit 0x95fc175c -[NSView displayIfNeeded] + 1414
502 com.adobe.Acrobat.framework 0x00622a6d 0x33000 + 6224493
503 com.adobe.Acrobat.framework 0x0051cd4c 0x33000 + 5152076
504 com.adobe.Acrobat.framework 0x006a6ada 0x33000 + 6765274
505 com.adobe.Acrobat.framework 0x001540e7 0x33000 + 1183975
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510 com.adobe.Acrobat.framework 0x001b869e 0x33000 + 1595038
511 com.adobe.Acrobat.framework 0x00145e92 0x33000 + 1126034
Thread 1:: Dispatch queue: NSOperationQueue 0x7a62c400
0 libsystem_kernel.dylib 0x906efb76 __semwait_signal + 10
1 libsystem_c.dylib 0x9be20fb7 nanosleep$UNIX2003 + 219
2 com.apple.Foundation 0x94b54621 +[NSThread sleepForTimeInterval:] + 170
3 com.adobe.Acrobat.framework 0x00a4c569 0x33000 + 10589545
4 com.apple.Foundation 0x94ac234c -[__NSOperationInternal _start:] + 702
5 com.apple.Foundation 0x94ac2081 -[NSOperation start] + 71
6 com.apple.Foundation 0x94ac1fa8 __NSOQSchedule_f + 50
7 libdispatch.dylib 0x93021e11 _dispatch_async_redirect_invoke + 158
8 libdispatch.dylib 0x9301d396 _dispatch_client_callout + 50
9 libdispatch.dylib 0x9301f457 _dispatch_root_queue_drain + 257
10 libdispatch.dylib 0x93020722 _dispatch_worker_thread2 + 39
11 libsystem_pthread.dylib 0x936eadab _pthread_wqthread + 336
12 libsystem_pthread.dylib 0x936eecce start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x906f0992 kevent64 + 10
1 libdispatch.dylib 0x9301f8ad _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x9301f546 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x906ef7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x936ebd1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x936edbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x913f1682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x913f18a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x913bdcf2 MPWaitOnQueue + 199
6 com.adobe.ACE 0x019f94dc 0x19f7000 + 9436
7 com.adobe.ACE 0x019f9441 0x19f7000 + 9281
8 com.apple.CoreServices.CarbonCore 0x913be2ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
10 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
11 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x906ef7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x936ebd1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x936edbd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AGM 0x01b61f67 0x1b56000 + 48999
4 com.adobe.AGM 0x01b61ea6 0x1b56000 + 48806
5 com.adobe.AGM 0x01b61e44 0x1b56000 + 48708
6 com.adobe.AGM 0x01b61ae4 0x1b56000 + 47844
7 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
8 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
9 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x906eaf7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x906ea16c mach_msg + 68
2 com.apple.CoreFoundation 0x996f0d29 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x996f0301 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x996efb1a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x996ef97b CFRunLoopRunInMode + 123
6 com.apple.AppKit 0x9602cb68 _NSEventThread + 283
7 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
8 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
9 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x906f0976 kevent + 10
1 com.adobe.Acrobat.framework 0x00f6d771 0x33000 + 15968113
2 com.adobe.Acrobat.framework 0x00ede593 0x33000 + 15381907
3 com.adobe.Acrobat.framework 0x00edb04b 0x33000 + 15368267
4 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
5 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
6 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x906eaf7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x906ea16c mach_msg + 68
2 com.apple.CoreFoundation 0x996f0d29 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x996f0301 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x996efb1a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x996ef97b CFRunLoopRunInMode + 123
6 com.adobe.AcrobatPlugin.EFS 0x055e6876 0x55cf000 + 96374
7 com.apple.Foundation 0x94b26f0e -[NSThread main] + 45
8 com.apple.Foundation 0x94b26e66 __NSThread__main__ + 1426
9 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
10 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
11 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 8:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x906eaf7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x906ea16c mach_msg + 68
2 com.apple.CoreFoundation 0x996f0d29 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x996f0301 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x996efb1a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x996ef97b CFRunLoopRunInMode + 123
6 com.apple.Foundation 0x94b27095 +[NSURLConnection(Loader) _resourceLoadLoop:] + 381
7 com.apple.Foundation 0x94b26f0e -[NSThread main] + 45
8 com.apple.Foundation 0x94b26e66 __NSThread__main__ + 1426
9 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
10 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
11 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 9:: com.apple.CFSocket.private
0 libsystem_kernel.dylibAcrobat Support
-
Can get the AirPlay to work off my computer, but not my iPhone or iPad. I have the latest software. Airplay logo never appears on iPhone or iPad.
Try here > http://support.apple.com/kb/TS1538
-
HP Officejet Pro 8500 "phone off hook"
HP Officejet Pro 8500 panel shows "phone off hook" and faxes will not come in and it is on a dedicated phone line. I can send out without any problem. The telephone technician determined the problem is not with the phone service.
I need to send a fax and I can not do it
Please what can Ido to fix it.
Thanhs, Francisco -
Found 0 results for My browser is missing important items, the whole tool bar...., drop down menu to print, copy, work off line, file, save, book mark, history. I just installed latest foxfire on windows xp. Found some instructions but they called for using keys my computer doesn't have ( key in OSX There is no file, edit , history, help, tools, navigation, all the things your directions say to use. Also I always get hung up and the message a scrip is running. I don't know what thises scrips are but I sure don't need them.
== This happened ==
Every time Firefox opened
== I just noticed it. It probably happened when I upgraded foxfire.<u>'''Can't see the Menu Bar'''</u> (File, Edit, View, History, Bookmarks, Tools, Help)?
Turning the Menu Bar on and off is a new feature in version 3.6.
''(Linux & OSX see: [[Menu bar is missing]] )''
<u>''Windows'' Method 1.</u> '''''Hold down''''' the key and press the following letters in this exact order: V T M
<u>''Windows'' Method 2.</u> Press and release the key. The Menu Bar will be displayed; then choose ~~red:V~~iew > ~~red:T~~oolbars and click on ~~red:M~~enu Bar.
The Menu Bar should now be displayed permanently, unless you turn it off again using View > Toolbars. Check mark = displayed, NO check mark = not displayed.
See: http://support.mozilla.com/en-US/kb/Menu+bar+is+missing
<u>'''Navigation Toolbar, Bookmarks Toolbar and other Toolbars'''</u> under View > Toolbars. Clicking on one of them will place a check mark (display) or remove the check mark (not displayed).
<u>'''To display the Status Bar'''</u>, View, then click Status bar to place a check mark (display) or remove the check mark (not displayed).
<u>'''Full Screen mode'''</u>
http://kb.mozillazine.org/Netbooks#Full_screen
Also see:
''' [[Back and forward or other toolbar buttons are missing]]'''
'''[[Navigation Toolbar items]]''' -
CUCM AXL Query Phone Off-hook Status
Hi
For SOAP/AXL query purposes, does anyone know the table(s) and field(s) within CUCM v7.0 to query a phones' off-hook status? I've had a look through the database dictionary, but could not see anything obviously relating to 'off-hook' or busy. I'm looking to put together a query to find out which users are currently busy taking calls.
In addition, some of our phones are configured with extension mobility, so not sure whether the query should be focussed on the device profile or line appearance rather than physical handset.
Any help appreciated!
Thanks
YvesHello John,
You may try to use BLF.
This is not supported with CCA.
HTH,
Alex
*Please rate helpful posts -
Working off a remote harddrive
Please could someone tell me is it possible to keep all my photos on a remote harddrive and then organise, edit etc them using photoshop elements 4.0 on windows vista?
Ideally i would like to work off my remote hard drive (with all the photos on) and then use two computers to update, organise, tag and edit etc my photos is this possible...if so how do i do this?
How would i then back my photos up?>change edit them via two computers....maybe with two different forms of photoshop!
There is no way to have two different versions of elements update the same catalog, for one thing. When you upgrade to a new version of elements your catalog converts, yes, but the old catalog is not aware of changes made to the new catalog, and the new catalog is not aware of subsequent changes to the old version. -
3825 FXO Port remains in off-hook after call
Hello,
I have a 3825 router with 8 FXO ports running Cisco IOS Software, 3800 Software (C3825-SPSERVICESK9-M), Version 12.4(24)T3, RELEASE SOFTWARE (fc2). The problem we are facing is that after a call is placed through any of the FXO ports and the call is ended by the user, the port remains in off-hook till a reset of the port is done or someone restarts the router. Only then is the port accessible again.
I am thinking of changing the cards, but i do not want to invest in replacing the cards and then find out that this doesnt solve the problem.
The wierd thing is that this issue started on its own accord not too long ago.
Comments and suggestions please!
Regards,
FemiHello,
I do not want to change the FXO card till I am sure that is the problem and I did state that I always have to reboot the router when the problem starts. Rebooting clears the problem but it is back immediately I attempt a call again and hang up that call.
I have timeouts call-disconnect already configured, see below:
voice-port 0/0/0
supervisory disconnect dualtone mid-call
compand-type a-law
timeouts call-disconnect 5
timeouts wait-release 5
connection plar opx 21000
description FXO CONNECTION TO PSTN
caller-id enable
voice-port 0/0/1
supervisory disconnect dualtone mid-call
compand-type a-law
timeouts call-disconnect 5
timeouts wait-release 5
connection plar opx 2626878
caller-id enable type 1
voice-port 0/0/2
supervisory disconnect dualtone mid-call
compand-type a-law
timeouts call-disconnect 5
timeouts wait-release 5
connection plar opx 21000
description FXO CONNECTION TO PSTN
caller-id enable
voice-port 0/0/3
supervisory disconnect dualtone mid-call
compand-type a-law
timeouts call-disconnect 5
timeouts wait-release 5
connection plar opx 21000
description FXO CONNECTION TO PSTN
caller-id enable
voice-port 0/1/0
supervisory disconnect dualtone mid-call
compand-type a-law
timeouts call-disconnect 5
timeouts wait-release 5
connection plar opx 21000
description FXO CONNECTION TO PSTN
caller-id enable
voice-port 0/1/1
supervisory disconnect dualtone mid-call
compand-type a-law
timeouts call-disconnect 5
timeouts wait-release 5
connection plar opx 21000
description FXO CONNECTION TO PSTN
caller-id enable
voice-port 0/1/2
supervisory disconnect dualtone mid-call
compand-type a-law
timeouts call-disconnect 5
timeouts wait-release 5
connection plar opx 21000
description FXO CONNECTION TO PSTN
caller-id enable
voice-port 0/1/3
supervisory disconnect dualtone mid-call
compand-type a-law
timeouts call-disconnect 5
timeouts wait-release 5
connection plar opx 21000
description FXO CONNECTION TO PSTN
caller-id enable
Regards,
Femi -
Differentiate between DND and "Off Hook" status
We have several directors and assistants on staff where it would be helpful to the assistant if their phone displayed and differentiated between off hook or dnd. Currently, both off hook status and dnd report the same indicator for the assistant.
UC560 environment, ip phone 514G and 7965G
Thanks for the help.
Blessings,
John JHello John,
You may try to use BLF.
This is not supported with CCA.
HTH,
Alex
*Please rate helpful posts
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