Working on dv-7 6166nr with a problem with hp BD E DS6E2LH SATA CdRom Device

hp BD E DS6E2LH SATA CdRom Device will not load or play Blu rays. It plays Dvd and Cd.

Hi KingOfDeals,
Welcome to the HP Forums!
For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that your optical drive will not load or play Blue Ray disks but will DVDs and CDs.
Theres is a bios update for your system. VersionF.21, 5.85M. If that has not been previously update,d I would do that first. Updating the Bios. Have you done all your Windows updates?
You can run the HP Support Assistant to aid with updates and resolving issues. If you are still running Windows 7, you can use MS Fix It to help also.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Hp BD ROM BC-5550H SATA CdRom Device not working

hp BD ROM BC-5550H SATA CdRom Device - issue - not functioning
‎01-26-2013 06:05 PM
I just started to get this error....
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
On the device status of the hp BD ROM. Windows 7. Hp Pavilion dv6 notebook.
Have tried Microsoft fixit
Have tried uninstall and reinstall
Nothing seems to make a difference.

Hi,
Try following the procedure under the sub-heading 'Let me fix it myself' on the link below to manually remove the Upper and Lower filters and see if this helps the issue.
http://support.microsoft.com/kb/982116
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Hp DVD A DS8A8SH SATA CdRom Device has stopped working code 19

MY HP laptop has a problem. The DVD reader/writer has stopped working.
hp DVD A DS8A8SH SATA CdRom Device
A code 19 error regarding a registery error.
I have use CCleaner for the registry error and have reinstalled the driver, but neither has fixed the problem.
Can someone help please?
thank you
This question was solved.
View Solution.

Hi,
Try following the procedure under the sub-heading 'Manually fix corrupted registry entries' on the link below to remove the Upper and Lower filters and see if this helps the issue.
http://support.microsoft.com/kb/982116

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First, back up all data immediately, as your boot drive might be failing.
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HT1349 The nice man Joseph Shen helped me with my google problem on my iPhone and worked for 2 days and now not working again please help me solve this problem were I can retrieve my messages on the I phone when I am not at home on my wi Fi is the only t

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Click on the link to see more details and screenshots.
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http://support.apple.com/kb/ht3500
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Help Please - on a VC that works out of the box with MAC before I sellup

I have to declare that I’m somewhat frustrated at the moment and I could do with some good advise please bare with me while I explain.
I have recently converted from all types of PC systems and MS OS to Apple. The conversion was based on a few drivers.
1, My wife finally has decided to “learn” how to do her own web work instead of asking me to look up this or that for her. So as she was starting from scratch I thought MAC.
2, At the same time I had a play with Vista at work and disliked it. I was using XP & W2K at the time.
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4, The accountant said I hadn’t spent enough on IT last year.
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iMAC 24” 2.8 Gz Intel with 4GB ram (for the home office)
MacBook Pro 2.4 with 4GB ram (for out and about working)
iPHONE 16GB (which is great)
VMware Fusion was installed for those things that I couldn’t live without until I found a suitable replacement like MS Money, Paint Shop Pro, MS Office etc. Installed XP.
Tried Open Office found it to clunky and hard work working off files for MS Office that others sent/required. Ended up buying Office 2008 only to find VB macros don’t work in Excel and all my company spreadsheets still need PC MS Excel to run so back into XP via Fusion.
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Scanning next, so I down loaded GIMP to replace PSP which I find useless so back to PSP I go again via XP & Fusion.
Next and finally the VC project, Now please bare in mind that all I want to do is shoot film, upload it to edit it and then mount it on the web page. I have no desire to become any form of expert in the field just get the job done.
So reviewed iMovie to understand the spec. Realise it has limitation and reviewed FCE which seems to plug the gaps and boarders on being more professional.
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Having reviewed the standards that the software is reported to work too without any publicly declared exclusions or exceptions by Apple I went shopping for the VC. (I didn’t know of the forum at the time and to the best of my knowledge Apple don’t advise of its existence in any product information on anything I have bought.)
I buy a Panasonic HDC-HS9 for £700 which doesn’t flaming work despite the fact that it should based on all the standards quoted by both manufactures and there are no disclaimers from either party that it won’t work.
I have reviewed the compatibility list on the support page (now I know its there) and find that the Panasonic HDC-SD5 does work. I reviewed the comprehensive detailed model spec on the Panasonic web site and there is no differences between the to models at all accept the HDD.
So why don’t it work?
*At the end of the day can anyone please recommend a VC that will produce high quality results without the need of a 3rd party software to connect and upload files convert and muck about instead of getting on with the job.*
And if all the publicised specs don’t allow you to conclude compatibility how can you protect your investment? Where do we legally stand and where is the accountability to the consumer.
<edited by host>
I am that fed up with the last 3 months of mucking about Bill Gat*es may just get me back.
Thanking anyone in anticipation for some meaning advise and help.
Regards
Alan

Hi, and thanks for you interest. The problems is that whether I'm using iMovie or FCE I get to a stage where the thumbnail image is present but if you try to play, import or any other action in either app it closes down and a message comes up " The Application Final Cut Express/iMovie quit unexpectedly - Mac OS X and other application are not affected" then asks if I wish to relaunch. I then hit the report to Apple button and afterwards relaunch. I was recommended to use Voltaic which I have tried, it worked but is to much mucking about for something that should work out of the box.
This problem happens on both the iMAC and the MacBook so quite sure it's not a OS software issue. All software update are up to date also.
Any ideas?

My iphone is no longer working I have black screen with a picture of the itunes logo and a USB cable. When I try to connect my iphone to itunes the device is not detected, can anyone help me? I desperatley need my phone back

My iphone is no longer working I have black screen with a picture of the itunes logo and a USB cable. When I try to connect my iphone to itunes the device is not detected, can anyone help me? I desperatley need my phone back

I have had a 3GS for 2+ years. After upgrading to IOS 4 (now 4.3.5) I began having problems. In the past week, my screen went to the itunes logo and USB cable twice -- unprovoked -- just found it sitting there like that! I connected to itunes and it did restore from a backup but it is a major inconvenience. I am also searching for answers, but better back-up regularly!

Iphoto on my macbook pro has stopped working. It comes up with a message saying that the library is either being used by another user or it is unreadable. Any ideas why I should be receiving this message?

MacBook Pro 2009
Model Identifier: MacBookPro5,1
Processor 2.4 GHz Intel Core 2 Duo
Memory 4 GB 1067 MHz DDR3
Software OS X 10.8.5 (12F45)
Iphoto '11
Iphoto on my macbook pro has stopped working. It comes up with a message saying that the library is either being used by another user or it is unreadable. Any ideas why I should be receiving this message?
"Your photo library is either in use by another application or has become unreadable"
Offered solution doesn't work:
Shut down and restart your computer, and then open iPhoto again. If the problem persists, try rebuilding your photo library. To do this, quit iPhoto, and then reopen it while keeping the Option and Command keys pressed. You can also try restoring your photo library from a backup.
I have already copied my photographs to the a library manager but when I tried to reuse iphoto and import the photos back into iphoto, it would not let me.
I can't download photographs from my iphone or my digital camera.
Any ideas on how I can solve this problem?
There is a possibility that when I went to update applications that I started to install Mavericks which I then interrupted and cancelled. I am not definite that this caused this problem but it was at about the same time as when this problem started.
Many thanks,
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I have already copied my photographs to the a library manager but when I tried to reuse iphoto and import the photos back into iphoto, it would not let me.
You can't "copy" your photos to the "library manager", there is just no way to any such thing.
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD

HT2688 Working on a single computer with multiple users, I have set things up to allow each user to view and listen to the others' music libraries under the "Shared Library" function. Can you then connect an iPod touch and copy music from a shared librar

Working on a single computer with multiple users, I have set things up to allow each user to view and listen to the others' music libraries under the "Shared Library" function. Can you then connect an iPod touch and copy music from a shared library?

Was your wife logged into the libray at the time you tried to log in? I have had a similar problem and it was because another user was logged into the library when I attempted to. I got the permission denied banner.

Working on dv-7 6166nr with a problem with hp BD E DS6E2LH SATA CdRom Device

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