Working w/adobe cs6 - it now won't update adobe acrobat. Adobe found that I am not registered in a sudoer file and said that I had to call Apple. They said I should submit it to this forum.

Question

I have installed Adobe cs6. After doing so, Adobe Acrobat will not update. I have been trying to solve this problem with Adobe now for 3 months. Today they say they discovered that I was not in a file named "sudoers file." They told me they could not solve that but that I had to call Apple for a solution. I called Apple and they told me that they could do nothing about it (I'm still not sure whether or not they even admitted that it is one of their files). They suggested coming to this forum for a solution.

Answer 1

Their latest is that my file is not registered in sudoers, whatever that is
There are two files named sudoer.vim on my drive (each in a different folder). They're text files. Both are very well hidden and the contents of either would mean little to anyone not versed in terms used in the text. What Adobe could possibly mean by "your name not being in the file" is anyone's guess. My actual name or user account name isn't in any of the files, either, and my apps work just fine.
There is another text file named sudoers (no file extension) that appears to be a list of who has sudo privileges. But again, it's well hidden, requires an admin password just to open it, and means nothing without knowing what to modify, or how without ruining the file.
Which kind of leads back to this:
"Adobe Acrobat application was modified."
Have you run Monolingual or other utility that removes foreign languages from the drive? If so, you can't let it touch certain apps (like anything from Adobe) or you will run into problems like this. Usually, Acrobat won't even launch if pieces of it have been removed, even if those pieces are completely unimportant.
If nothing else, just reinstall Acrobat from the original disk or downloaded .dmg purchase.