Working with Excel references error with Office 365 ProPlus on Shared Drive

I came across an issue with the Excel version of Office 365 ProPlus, as below described.
A.xls(x) contains formula that links to B.xls Sheet1. When working on A.xls. I decide to navigate through windows explorer and open B.xls(x). Once I do all references to Sheet1 turns into #REF of A.xls(x). And naturally all values that were previously correct
now returns #REF. Even without making any changes to B.xls(x), just opening the file cause this problem. Both these files are on the mapped network location within the same LAN. User is on Win7 & Office 365 ProPlus. The server is running on Windows 2008
R2 with no office installed. This occurred to users who are member of the AD and in Workgroup. We have tried re-installing, repairing, etc. but the problem remains the same. But if the files were on the local HDD, we didn't face the same issue.

Hi,
According to your description, this issue may be caused by the hyperlink/reference changed from relative to absolute links. For example, if you use the reference in formula, we only need to enter like this:[filename.xlsx]Sheet1'!$C$107:$C$112, when we re-open
the file, Excel will autocomplete the path, like: [C:\Mydir\filename.xlsx]Sheet1'!$C$107:$C$112.
To workaround the issue, we may update the link manually, please see the image below:
Go to Data tab>Edit link>Update value or change data source.
More references for the common scenarios of this issue:
You map a drive under the root of a share. For example, you map drive Z to \\<var>Server</var>\<var>Share</var>\Folder1.
You create links to a workbook that is stored at the mapped location after you open the file through that mapped drive.
You open the file by a UNC path.
As a consequence the link will be broken.
https://support.microsoft.com/kb/328440/en-us?wa=wsignin1.0
Hope it can be helpful to you.
Regards,
George Zhao
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Similar Messages

Problems with Lync integration in App-V Package for Office 365 ProPlus

We have problems with setting Lync 2013 to automatic start after Windows start with Office 365 ProPlus App-V Package made by Office Deployment Tool. We use latest version for both (ODT and download package) at Windows 7 Enterprise 64 bit.
We have done this for Lync 2010 and also for Lync 2013 (MSI installations) and it works correctly.
User can choose to start Lync automatically, but this settings is ignored and in virtual registry is set wrong. We look for possible ways to set this by GPO (in ADMX is not this option available) by inserting in virtual registry with Package ID and user
SID in registry path.

Usually setting apps to auto start sets a registry key under HKCU\Software\Microsoft\Windows\CurrentVersion\Run, but since this registry key is inside the virtual environment, Windows does not read it at logon.
The workaround is to either set this key in the native registry (perhaps by an App-V script), or easier still, just copy the shortcut to the Start Menu\Programs\Startup folder. Since you can't really modify Office 2013 packages with the sequencer, you'd
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Dan Gough - UK App-V MVP
Blog: packageology.com
Twitter: @packageologist
LinkedIn

Office 365 ProPlus will not install

Hi,
I have tried many attempts at manually installing Office 365 ProPlus using the deployment toolkit but so far nothing has worked. I downloaded the bits first and I'm now trying to install Office using the deployment toolkit. This test is in preparation of
a deployment of Office 365 ProPlus throughout our organization. The bits are copied to C:\Office365 and actually reside in C:\Office365\Data. I copied the deployment toolkit to C:\Office 365.
The test computer is freshly imaged using Windows 7 SP1 Enterprise 32-bit from media and is in a workgroup so I don't get any company policies added. All available Windows updates have been installed. Windows Update is enabled but set to only notify
about updates rather than automatically install.
Install.xml looks like this:
<Configuration>
    <Add SourcePath="C:\Office365\Data\" OfficeClientEdition="32" >
    <Product ID="O365ProPlusRetail">
      <Language ID="en-us" />
    </Product>
</Add>
<Updates Enabled="TRUE" UpdatePath="C:\Office365\Updates\" />
<Display Level="None" AcceptEULA="TRUE" />
<Property Name="AUTOACTIVATE" Value="1" />
</Configuration>
I open a command window as administrator, navigate to C:\Office365 and run - setup /configure C:\Office365\install.xml. I changed the command line in many ways but it always fails to install with the same error message. A window appears that says
"Couldn't install - We're sorry, we had a problem installing your Office program(s). Is your internet connection working? Do you have enough free space on your main hard drive? Please try installing again after you've checked the above.
My internet connection is good and my hard drive has over 100GB free. I tried clicking the link "Go online for additional help" but that didn't help at all. The Windows Firewall is turned off. No anti-virus is installed and no proxy is in use.
Does anyone know how to move past this issue?
Thanks,
Rob

I can see it installing now but I need to be sure it's not pulling bits from the internet. I had this happen before when I completely removed the SourcePath. Display level is set to "full" but I am not getting an interface. When I'm done with this
project, display level will be 'none' but I changed it for now just to see something happen.
UPDATED:
I reinstalled Windows 7 SP1 and did not install any drivers. The test computer has no network connectivity of any kind because drivers are required. I copied my downloaded bits to the test computer and ran the install. Office 365 installed without any errors.
I'm absolutely convinced that there is no way the bits were downloaded on-demand in this configuration.
Here is the final XML file I used:
<Configuration>
    <Add SourcePath="C:\Office365\" OfficeClientEdition="32" >
    <Product ID="O365ProPlusRetail">
      <Language ID="en-us" />
    </Product>
</Add>
<Updates Enabled="TRUE" UpdatePath="C:\Office365\" />
<Display Level="none" AcceptEULA="TRUE" />
<Property Name="AUTOACTIVATE" Value="1" />
</Configuration>
Here is the final folder/file arrangement:
C:\Office365\setup.exe
C:\Office365\install.xml
C:\Office365\Office\Data\v32.cab
C:\Office365\Office\Data\v32_15.0.4659.1001.cab
C:\Office365\Office\Data\15.0.4659.1001\i321033.cab
C:\Office365\Office\Data\15.0.4659.1001\i641033.cab
C:\Office365\Office\Data\15.0.4659.1001\s320.cab
C:\Office365\Office\Data\15.0.4659.1001\s321033.cab
C:\Office365\Office\Data\15.0.4659.1001\stream.x86.en-us.dat
C:\Office365\Office\Data\15.0.4659.1001\stream.x86.x-none.dat
Thanks a lot for your help! I really appreciate it!
Rob

Office 365 ProPlus Activation Issues

Issue Resolved:
After adding all of the Office 365 URL's and Address Ranges to our internet filters exception list activation worked.
Hi Everyone
I'm preparing for a deployment of Office 365 ProPlus using the Office Deployment Tool (ODT) and having trouble getting Office to activate after installation. Using my custom .xml file, I'm able to install only Office products that are needed without
issue using a Group Policy start-up script. It is necessary for me to do this because none of the users in my environment have local administrator rights and cannot install Office on their own using Click-to-Run. Installing with a start-up script
uses the System account to circumvent that issue. Upon first launch of Office 365 ProPlus I'm prompted to enter my email address and password for activation and promptly receive the error "There is a problem with your account. Please try again
later."
I've verified that an Office 365 ProPlus license has been provisioned for my account through our portal and have ADFS running without issue. Here's where things start to get strange... In testing, I added myself as a local administrator to my desktop
and downloading/installed the Click-to-Run from our Office portal. Upon launching Office for the first time it was activated automatically and the portal showed that a license was used.
As of right now I'm at a bit of a loss as to why I can't activate Office using valid credentials with proper licenses provisioned when installing with the ODT but it auto activated when using Click-to-Run. Any help or suggestions would be much appreciated.
See below for a copy of my configuration.xml
<Configuration>
<Add SourcePath="PATH TO OFFICE INSTALL FILES" OfficeClientEdition="32">
<Product ID="O365ProPlusRetail">
<Language ID="en-us" />
<ExcludeApp ID="Access" />
<ExcludeApp ID="Groove" />
<ExcludeApp ID="InfoPath" />
<ExcludeApp ID="Lync" />
<ExcludeApp ID="Project" />
<ExcludeApp ID="SharePointDesigner" />
<ExcludeApp ID="Visio" />
</Product>
</Add>
<Display Level="None" AcceptEULA="TRUE" />
<Logging Level="Standard" Path="%temp%" />
<Property Name="FORCEAPPSHUTDOWN" Value="TRUE" />
</Configuration>
**note: Add SourcePath="PATH TO OFFICE INSTALL FILES" points to the Office\Data folders which were created when using the ODT in /download mode.
Edit:
After troubleshooting the issue more yesterday I found that whenever I try to activate Office 365 ProPlus an error is generated in the application log.
The description for Event ID 0 from source MSOIDSVC.EXE cannot be found. Either the component that raises
this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
InitializeSvcAPI failed with hr = 0x8004825b
I've thus far been unsuccessful in figuring out what MSOIDSVC.EXE is or what it does.
Edit:
http://community.office365.com/en-us/w/sso/534.aspx
MSOIDSVC.EXE is part of the Microsoft Services Sign-In Assistant (MSO SIA). After installing MSO SIA and verifying that the services were running activation still failed.

hi,
Thank you for sharing your solutions and experience here. It will be very beneficial for other community members
who have similar questions.

How to uninstall unwanted programs on Office 365 ProPlus

Dear Sir,
I use Windows 8.1 and use Office 365 ProPlus. When I install it, the Office is streamed and installed as a whole in my computer.
How can I remove the unwanted program (like Access) ?
Thanks,
Joe.

The setup.exe version is 15.0.4623.1001
I also use your configuration's content to test, but it still get the same error.
It refers to below link :
http://support.microsoft.com/kb/2696484/en-us
As a test I tried this:
<Configuration>
<Add SourcePath="" OfficeClientEdition="32" >
<Product ID="VisioProRetail">
<Language ID="en-us" />
<ExcludeApp ID="Visio" />
</Product>
</Add>
</Configuration>
This installed VisioPro, with the Visio application "Excluded".
The end result = VisioPro was "installed" without the Visio "application".
(yes, it's kind of a stupid test, but it verified the syntax on the XML file)
To make this work, I needed to uninstall VisioPro first.
You may need to uninstall/reinstall Office, since your Office installation state may be inconsistent?
[if you do this, apply your modified XML file during the reinstallation (/configure) phase]
Don
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This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

Unable to license Office 365 ProPlus when customized at the application level

It has long been claimed that Office 365 ProPlus can only be installed as one single package, and that Click-to-Run is not customizable at the application level. Microsoft lists the following at
http://technet.microsoft.com/en-us/library/jj839718.aspx “Office 365 ProPlus installs as one package. This means you can't choose to deploy Word and PowerPoint to users, but not Access.
If you don’t want users to run Access, you can customize the installation by using App-V. You can also use AppLocker to prevent users from starting certain Office applications.”
Can anyone then explain the purpose of the additional product ID’s specified in the following kb article:
http://support.microsoft.com/kb/2842297
Using the product ID’s listed here, I set the Configuration.xml file to selectively install only four Office products, which included Access, Excel, PowerPoint and Word. In this example, I removed the Product ID O365ProPlusRetail and instead just included
the Product ID’s for the individual applications we wanted to install.
<Configuration>
<Add OfficeClientEdition="32">
   <Product ID="AccessRetail" >
     <Language ID="en-us" />
   </Product>
   <Product ID="ExcelRetail" >
     <Language ID="en-us" />
   </Product>
   <Product ID="PowerPointRetail" >
     <Language ID="en-us" />
   </Product>
   <Product ID="WordRetail" >
     <Language ID="en-us" />
   </Product>
</Add>
<Updates Enabled="TRUE" />
<Display Level="None" AcceptEULA="TRUE" />
<Logging Name="OfficeSetup.txt" Path="%temp%" />
</Configuration>
Given what I had read throughout multiple areas of documentation, especially the line that mentions, “Click-to-Run is not customizable at the application level,” I was surprised and excited to see that the click to run installer only installed the applications
that I specified.
Using the Configuration.xml file I specified above, I was able to complete a custom install of Office 365 ProPlus, and included only programs that I wanted to have installed.
The issue comes when you go to license the software. I can launch any of the individual programs without issue, but I am unable to complete the process of activating the license.
For example, see below where I have launched Word, entered my account information and attempted to activate. Everything has worked fine up to this point, but I am told that I cannot activate because the product is not installed. It seems that
my custom install has prevented needed information from being added to my system to allow for the activation wizard to detect the presence of the installed Office software and to activate appropriately.
Can anyone from Microsoft comment on this? Is there any way possible to proceed given my configurations? If not, what is the purpose of
http://support.microsoft.com/kb/2842297 ?
In what case would you actually be able to use the additional product IDs? (AccessRetail, ExcelRetail, WordRetail, etc.)

Whilst I don't work for MS, I have a few thoughts on this..
The documentation refers to the use of ODT for customisation, but that is mainly for customising the install-time aspects and the update sources, not the resultant feature state.
For controlling feature state, either AppLocker of re-packaging/sequencing via App-V is suggested.
KB2842297 mentions the products that ODT will "recognise" for the purposes of "customisation", but doesn't really detail how nor why.
C2R, as it is a pre-packaged sequenced output, is intended to be consumed as-is, by the vast majority.
Re-packaging/sequencing of a complex product such as Office isn't for the faint of heart (and to be honest, the installers for Office have long been a complex topic over many years)
MS have stated for many years that the individual component applications of the Office suites, are not permitted to be broken up out of the suite, for license compliance.
e.g. If you install OfficeProPlus, and via customisation, disable or do-not-install specific component apps, you must hold a license for the relevant suite (ProPlus in this example).
Even if you re-compose the resultant installed apps, such that only those apps that would equate to OfficeStd, because you installed ProPlus, it is a ProPlus license that you must hold.
Similarly, if you were to install individual apps, composing a feature-equivalent result to ProPlus, and "functionally" have the same set of apps that ProPlus would give you, holding a license for ProPlus is not sufficient, becuase it is not ProPlus
that you have installed.
So, when you modified the configuration XML, and downloaded and installed "WordRetail" + "ExcelRetail" etc, this is not equivalent to ProPlus (neither from an installed-product perspective, nor from a licensing perspective).
It seems to me, that your license (as recorded/represented in your MS account) is finding that you have products installed for which you don't hold a license.
And, that the license that you do hold, is not a match for the products you are trying to activate.
In years gone by, MS did make available individual products (e.g. Word, Excel etc) for sale.
I don't know if MS continue do make individual apps, in C2R form, available for sale, but the Office product team have created ODT in such a way that ODT can cater for them.
Perhaps in some global markets, or possibly in the future, MS might make those individual products available in C2R form.
So I'm not all that surprised, based on nothing more than previous experience (sprinkled with some assumption and theory), that you've found some interesting, slightly-mystifying things ;)
Don
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This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

Office 365 ProPlus Activation Transfer

Lee wrote:E_Willie wrote:Is the Office Suite already installed and just needs activation? If so shouldn't her account info allow her to activate even if install is disabled?I know this is not part of the question but why disallow the install on other machines? When a user leaves the company you take the license away and they have to get their own copy. I just do not see why you might want to do that.
The policy to not allow installs is for security and business reasons. If you allow installs a user can install on a personal PC with no IT controls around A/V, updates etc... They could then have access to email through the Outlook client and also OneDrive for Business. We also have restrictions on hourly employees doing work from home. A policy that is not likely to change.
I understand the Hourly policy. Many places have that policy and...

My Fellow Spice Heads and O365 Users,Do any of you have an idea as to transferring activation of an Office 365 ProPlus desktop install from one user to another?We had a user retire and I subsequently disabled and deleted there account which held the activation for Office 365 ProPlus on the desktop they were using. We set up an new account for the new person both in AD and licensed in Office 365.We also have the install ability disabled for the users to prevent them from installing Office365 ProPlus on their non-work PCs. Therein lies the problem.Our new user get the activation expiration notice on all Office apps on her desktop because the user account that previously activated for that PC.When she goes in via the link supplied in the error message, she is met with the notice that installs are not allowed and has no way to activate.The...
This topic first appeared in the Spiceworks Community

Office 365 ProPlus App-V 5.0 Package installs Lync, Outlook, Infopath and Onenote even though they are not selected for publishing

I have created an App-V 5.0 Package for Office 365 ProPlus using the documentation provided here:
http://technet.microsoft.com/en-us/library/jj219422.aspx
I am able to load the App-V Package into my SCCM 2012 SP1 environment and deploy the package to a test machine
Within SCCM, I have configured the deployment type to only select a couple of applications. Notice that Lync, Outlook, Infopath and Onenote are not selected.
http://i.imgur.com/1eMxUlY.jpg
For my deployment type, I only selected Word, Excel and Powerpoint. Looking at my test machine, those 3 applications now show up in my start screen.
http://i.imgur.com/amZmxAT.jpg
I don't see any of the other Office applications be default on my start screen, so I would think all looks good. If I type another Office application, lets say access at the start screen I get, "No apps match your search."
http://i.imgur.com/fxbWEvb.jpg
But if I type Lync, Outlook, Infopath or Onenote, it shows me that those applications are available, and I can launch them as an App-V application just as I could Excel, Word or Powerpoint, the applications that I wanted to have available.
This is not what I was expecting when I went through the trouble to create an App-V package. It looks like almost all of the apps become available on my client machine, all App-V is doing is making the application button in the start screen a little
harder to find.
What is interesting is that for the applications I did want published, I can search for them by just entering a few letters of the application name, and they show up with the 2013 version label, see below for an example search for Word.
http://i.imgur.com/0LeS05z.jpg
For the applications that I did not publish but still show up on my client, I have to type in the full name of the application for the launch button to come up. For example, I can't type lyn and expect to see Lync, but if i type lync I will get an
option to launch the application. The same goes for Outlook, Infopath and Onenote, and when you do type in the full namke of the app, it doesn't show the version number like Word does as Word 2013, it just shows Lync, or Outlook, or Infopath, or
Onenote.
http://i.imgur.com/QV1afuc.jpg
vs
http://i.imgur.com/PxgSmUc.jpg
Can anyone from Microsoft confirm that this is expected behavior. If this is to be expected this is pretty disappointing, because a main point of the App-V package is it is the only way to limit which applications are deployed via Office 365 ProPlus
but from what I can tell, it really isn't limiting anything beyond the start screen for most cases.

So it looks like the config xml files are the best option
http://blogs.technet.com/b/office_resource_kit/archive/2013/12/02/announcing-app-v-5-0-sp2-support-for-office-2013-volume-licensing-editions.aspx
You can now use the Deployment Configuration file to configure the Office installation. One question I often get is, “How do I disable msaccess.exe or infopath.exe from an Office install if I am not using the MSI package?” This can be done by modifying the
Deployment Configuration file in App-V with entries like the following:
<Application Id="[(AppVPackageRoot}]\office15\MSACCESS.EXE" Enabled="false">
<VisualElements>
<Name>Access 2013</Name>
<Icon />
<Description />
</VisualElements>
</Application>
That will prevent App-V from publishing msaccess.exe on the system and/or you can remove any undesired application shortcuts from publishing on the targeted computer using the shortcuts properties by deleting or commenting them out. Once you’ve configured your
Deployment and User Configuration files, you’ll have everything you need to import the packages into your App-V environment to start testing.

By default Office 365 Proplus save as Office 2010

Hi,
Operating System: Windows 7 (SP1); Office 2010 Professional SP1 and also Office 365 proplus...
By default I have installed office 2010 and later I installed office 365 proplus online.
My issue is when I am saving office365 proplus (Word,excel) file then by default it saving as office 2010.
When I opening it by open with but there office proplus (word / excel) option is not available.
All desktop files showing in office 2010 format.
I office 365 proplus repair but issue is same.
(FYI: when I uninstall office 2010 then by default office 365 proplus both saving and displaying)
Please anyone help me about to above issue to resolve before uninstalling office 2010..........

Hi,
I have tested this in my testing environment that by default Office 365 Pro Plus will take over your existing Office 2010 files if you install Office 365 Pro Plus later. And the new Office icon will show on all of your existing files.
Usually, do a Online Repair of the Microsoft Office 365 Pro Plus will fix the broken of file type associations. Not sure how you repaired your Office 365 Pro Plus, please try again follow the steps below:
1.Click Start, click Control Panel, and then click
Programs and Features.
2.Click your Microsoft Office program, and then click Change.
3.Select Online Repair, and then click Repair.
If the Online Repair doesn't fix the issue, I would suggest you to try using Microsoft Fix It tool to remoe Office 365 completely, then reinstall it:
http://support.microsoft.com/kb/2739501
Hope this helps, and feel free to post back with any feedback.
Thanks,
Ethan Hua CHN
TechNet Community Support

Customize Office 365 ProPlus Installation

Hello,
I have Office 365 E3 licenses.
I would like to customize the Office 365 ProPlus so it does the following:
Uninstalls the existing Office 2007 Standard and Lync 2010.
Installs Office 365 ProPlus, but excludes Access.
Does this silently / without user interaction.
How can I accomplish this?
Thank you

Hi
We might be able to do this using the
Office Deployment Tool. There are just a few easy steps you’ll need to take to reproduce the experience of installing Office 365 ProPlus from the Office 365 portal:
Download the Office Deployment Tool
Create an XML file with instructions on how to install Office 365 ProPlus
Create a self-extracting executable (.exe) file that runs the Office Deployment Tool along with the xml file
After you create and test your self-extracting .exe file, publish it to your company portal.
Here’s a link for your reference:
http://blogs.technet.com/b/office_resource_kit/archive/2013/08/08/how-to-deploy-office-365-proplus-from-an-on-premises-web-portal.aspx
http://blogs.technet.com/b/microsoft_in_education/archive/2013/11/11/what-are-my-options-to-deploy-office-365-proplus.aspx
For detailed information on configuration.xml file, refer to the article below:
http://technet.microsoft.com/en-us/library/jj219426.aspx
Here’s a link on Office Deployment Tool:
http://technet.microsoft.com/en-us/library/jj219422.aspx
Best regards
Tylor Wang
TechNet Community Support

Office 365 ProPlus Outlook freezes

I am doing a 365 deployment for a company and some of the users previously had office 2007 and some had office 2013. The issue I am running into deals with the people that had office 2007. I use the Microsoft Fix It tool to uninstall Office 2007. After the
computer restarts, I install Office 365 ProPlus from OWA for each individual user. When setting up these people's Outlook profiles, it always hangs up on the Windows Security Credentials asking for the exchange password again. I have to open task manager and
close out Outlook. There are no issues with the users who had 2013 installed on their computers. Does anyone have a solution to this problem?
Nick

Hi,
We may need to collect information from the Event Logs to find the cause of this issue.
Press Win + R, type "eventvwr" in the blank box, press Enter.
Browse to Windows Logs -> Application, once the issue occurs, there should be some error messages from which we may find the cause of the problem.
You can also send us the logs if there is any, thus we can help analyze the issue. To protect your private information, please send the information to our email address:
[email protected]
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Office 365 ProPlus deployment from SCCM 2012

hi, I am trying to deploy office 365 proplus using sccm 2012 , everything seems to good, setup.exe run with /configure (path for file). but it is only running nothing installed on systems.
I used for reference
http://www.youtube.com/watch?v=-PNTdap9hwU
https://sccmguru.wordpress.com/tag/office-365-proplus/
please help .
manish yadav

Hi,
Please refer to the links below:
Using Office 365 ProPlus with the Office Deployment Tool
http://www.petri.com/using-office-365-proplus-with-office-deployment-tool.htm
How to deploy Office 365 with Click-to-Run and ConfigMgr
http://www.configmgr.no/2013/06/09/how-to-deploy-office-365-with-click-to-run-and-configmgr/
Getting started guide for deploying Office 365 ProPlus
http://technet.microsoft.com/en-us/library/jj839718(v=office.15).aspx
Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
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Thanks for helping make community forums a great place.

Office 365 ProPlus Shared Computer Activation - users are prompted to activate, proxy issue?

Hi all,
We're currently testing the roll-out of Office 365 ProPlus with shared computer activation but are having problems with Office automatically activating (with no user prompts) when using our web proxy.
I've already added proxy exceptions (in our PAC file) for the 'Office 365 portal and identity' and 'Office 365 ProPlus' URLs (not Content Delivery Network) from
https://technet.microsoft.com/en-us/library/hh373144.aspx but test licensed Office 365 E4 users still get the 'Activate Office' prompt and even if they enter in their credentials are ultimately
told 'There is a problem with your account. Please try again later'.
Testing this on a computer not directed through the web proxy works fine and users get no pop-ups whatsoever and Office is licensed.
The problem is I can check the traffic passing through the proxy in real-time and no traffic destined for any of the URLs on the TechNet page actually goes out over the proxy, indeed there is no Microsoft orientated traffic at all. It's as if simply
specifying a proxy on IE's connection settings breaks shared computer activation.
I'm in the process of a support case with our web proxy company itself but if there's anyone out there who can shed any light on this it'd be appreciated.
Thanks in advance.

Read this:
https://technet.microsoft.com/en-us/library/gg702620.aspx
Next read this:
http://blogs.technet.com/b/neiljohn/archive/2012/01/26/office-365-proxy-server-exclusion-list-office-365-service-url-s.aspx
Last: My workaround that's about 6 months old:I
went through the same issue with Websense Cloud Web Security Gateway in my RDSH environment.
Off and on, and seemingly without provocation, users would be prompted for credentials and these credentials would sometimes be accepted and other times they could just cancel out and continue working.
I chalked this up to Microsoft's continual tuning and scaling of their cloud environment (we use Office 365). I suspect Websense was not able to add hosts fast enough and the authentication issue just popped up from time to time.
My solution? A workaround...set the list of recommended MS servers on "bypass" so that any traffic destined to these servers Websense would essentially permit without interference.
Best of luck to you.

Office 365 ProPlus Shared Computer Activation on non-persistent VDI

Hello everybody
We've different customers that are using a non-persistent VDI solutions like VMWare Horizon or Citrix provisioning.
Some of the customers wants to license the Office Suite via Office 365 ProPlus.
When configuring Office 365 ProPlus with Shared Computer Activation and without AD FS we've the behaviour where users needs to login each time to Login to a machine, because after signou the machin gets restored.
Is the only solution the one described in
this article by using AD FS or is there another solution to perhaps store the provided Office 365 credentials and licensing information.
As I'm aware a Office 2013 volume license Version cannot be used anymore starting on 1. August 2015 if licensed over Office 365 ProPlus because the use-righst for a volume license version are being removed.
Thank you for clarification on that, because I'm not able to find on official statemant.
Kind regards

Hi,
ADFS should be the primary choice for your case. In addition to this there are a variety of qualified third party identity providers that can be connected with Office 365 to provide the necessary single sign-on.
Here is the reference, you might want to have a look and see if it is helpful for you:
https://technet.microsoft.com/en-us/library/jj679342.aspx
By the way, this is the forum to discuss questions and feedback for Microsoft Office client. There is not so much about Office 365
hosted/integration services aspect here, I would suggest you to post in the forum of Office 365 Community, where you can get more experienced responses:
http://community.office365.com/en-us/f/default.aspx
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Office 365 ProPlus couldn't verify subscription behind proxy

Hi,
I have installed Office 365 Pro Plus, and it all works well. Maybe a month after i installed it, the title bar turned red on my office apps saying i had an unlicensed product, and i had another red bar within the apps saying
COULDN'T VERIFY SUBSCRIPTION Outlook couldn't verify your Office 365 subscription. Please make sure you're connected to the Internet.
There's a Retry button as well which tries, and I assume fails when I click it.
If I connect my PC directly to the internet then this verification process appears to succeed, as the red bars will go away. But how do i get it working behind my proxy? The proxy is set in Internet Options, and we have no problems otherwise.
I have had a look here: http://technet.microsoft.com/library/hh373144.aspx
All the "Office 365 ProPlus URLs" work fine in my browser except sls.microsoft.com (but this doesn't work with a direct internet connection either).
We have a KMS server in our environment, but as far as I can see Office 365 does not connect to KMS.
Any ideas what else this could be?
Thanks,
Nick.

Hi Nick,
Your description suggests it is a proxy access issue. I would suggest you check this Technet article, especially the
Issue: Internet Connection Required section:
http://technet.microsoft.com/en-us/library/gg998767(v=office.15).aspx#BKMK_Internet
If your organization requires Internet connectivity through a specific proxy server and
Automatically detect settings should be unchecked, you must enable Office 365 services to connect. To do this, use the Bitsadmin command-line tool and run the following command:
bitsadmin /util /setieproxy networkservice MANUAL_PROXY proxyserver:port
Hope it is helpful to you. By the way,
Microsoft Office 365 Community > Forums > Deploy Office 365 is a better source for this kind of problem and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us.
Regards,
Ethan Hua CHN
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Working with Excel references error with Office 365 ProPlus on Shared Drive

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