Working with video files in Captivate

We have recorded a short video that we want to insert as an
animation in to Captivate. We've saved the wmv file using
Moviemaker as an avi file, but Captivate doesn't like it. A message
pops up to say "This avi file cannot be converted to swf". Any tips
on how to get a simple video in to Captivate?

Usually when audio is heard but the video is unseen, it's a
codec issue.
What codec are you using for the AVI creation? I'd think it
is having
issues being converted to SWF. Try exporting the AVI with a
different codec.
Generally, I would stay away from trying to load .avi files
into CP
directly (as you've experienced).
Converting to FLV would be the next best thing (if not
better) to a SWF
conversion. Don't worry about the streaming - if there's no
FLV (FMS)
server, the movie will still play. However, if you're having
sync
issues, that also seems likely to be a conversion issue -
mostly related
to the codec (?). Perhaps try a different conversion tool -
the one
you're using seems to be...flaky.
Related to SteveC's reply, I find conversion from QT to FLV
to be the
smoothest, so if you can output to QT (.mov), you may have
better luck.
If you can't export the original movie to QT, try MPEG or
MPEG2.
HTH
Erik
4views wrote:
> Thanks Rick for another prompt reply. Unfortunately no
quick fix so far on
> this one. We have used AVI Video Converter to save a swf
file. This file we
> can place in to Captivate and it plays just fine in the
edit screen. However,
> when we preview the movie, the video portion cannot be
seen,...
Erik Lord
http://www.capemedia.net
Adobe Community Expert - eLearning
http://www.adobe.com/communities/experts/
http://www.awaretips.net -
Authorware Tips!

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John Pichola wrote:
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Application
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Date:
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Event ID:
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Task Category: (100)
Level:
Error
Keywords:
Classic
User:
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Computer:
REDACTED
Description:
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Message was edited by: Paul Bullen

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We have implemented the following configuration
Domain level Windows 2000. Two member servers with Windows Server 2008 R2, sharing the same DFS namespace with, at the moment, one folder target called Home.
Users complaining that the access to different MS Office files is very slow. Even creating a new MS Word document using right click context menu takes up to 4 minutes to open. Saving, for example, one singe Excel sheet takes also few minutes.
Tested with both, MS Office 2007 and MS Office 2010. Makes no difference. When using Office 2010 you can see the message like contacting:
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reboot.
Considerations until now:
1. This has nothing to do with the file size. Even tiny files are affected.
2. AD Sites are configured correctly and the client workstations see themselves in the correct sites.
3. This is not an Office issue. If I map my folder target not as DFS, but directly as shared network drive
\\ServerName\Root\Home\UserName , everything functions as expected
What makes me suspicious: when using f.e. TCPView to monitor connections, I can see, that each time I make any operation on an office file, there will be a connection established to one of the domain controllers, sometimes to remote ones,
located in other countries. But on the other side, even if the connection is established to the nearest DC, operations are still very very slow!
Just forget to say. All clients are Windows 7
Thanks to all who respond.

Dear all,
sorry for the delayed reply. The problem has been solved now and since September 19<sup>th</sup>. everything is functioning as expected.
What was done:
Deleted replication targets excepting the initial ones
Carefully recreated folder targets
Deleted and recreated replication groups
Disabled SNP features on both namespace servers
Created EnableTCPA registry entry
Checked that the following Updates are installed
http://support.microsoft.com/kb/2688074
http://support.microsoft.com/kb/2647452
Concering Office File validation KB2553065 - This Update was already declined on our WSUS server
Kind Regards
Eduard

Working with video files in Captivate

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