Workitem execution from outlook - via citrix

Hallo,
we access SAP via Citrix and we want to execute workitems from outlook (by a decision task).
I use the report RSWUWFML2, the user receives e-mail with corresponding attachments to execute the workitem, but I don't know, how to open them.
Do I have to set up anything special?
Thank you.
Petra

Hi PB,
Are you not able to open/execute the workitem ?
Does it give you error ?
I have built scenarios of executing the workitem from Outlook,
in order to do that, you need to run the report RSWUWFML2 in background, hence create a variant for the report with following checkboxes ticked,
X  New workitems only.
X  One message per workitem.
X  Workitem Execution.
After you run this report in background, you need to create a shortcut of your transaction to which your workitem should lead you.
I mean, say on execution of workitem, you want the user to reach transaction ME54N, then create a shortcut for this transaction, by opening your client thru SAP, going to ME54N and clicking the shortcut button on the menu.
Now, add this shortcut to your SAP GUI LogOnPad.
Note* : you should have all the valid parameters in the shortcut.
Thats all I did.
Hope it helps.
Reward if helpful.
Citrix system wouldnt create an issue I suppose.
Aditya

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