Workitem is not generating for an Inbound Idoc

Hi All,
The problem I am facing, when inbound idoc is processing in SAP, if there are any errors occurred, it would generate a work item and that will be sent to user Inbox (SBWP) as per the workflow. Here it is not generating a work item for an inbound idoc where is there is an error. So user is not receiving work item mail to inbox, to check about the idoc error. This idoc has been processed through the function module.
Could you please let us know your input on this issue.

Hi Hitu,
The problem could be at multiple places.
To debug check the workflow which sends the workitem to the user when an error occurs.
Check if this workflow is getting triggered when the error occurs. If yes, then check the step whre this workflow fails.
Else, check the event linkage of this workflow and check if the associated event is getting triggered or not. If yes, check if the event linakge is active for the workflow.
There could be other places as well to diagnose the error.
Check if these inputs gives you some direction.
Regards,
Saumya

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