Workitem stunned in 'in process' status

Hi Export,
I met a workflow problem in CRM.
This workflow is for DPA approval.
It generate a workflow in CRM, then trigger another workflow for approval in R/3.
After approval completed in R/3, it call back to CRM, and then CRM update status and condition in DPA.
Most of the workflow run correctly. But sometimes workflow met problem in step of update DPA. This background step stunned in 'In Process' status and will not change to complete status.
I have to use tcode: SWPC for this workitem, and it can be found in this transaction. I need to click continue process and then this step can continue running.
I checked workflow log and there is no any error message, all workitem status show green.
Why it happen,and is there a method to fix this problem?
Thanks.
Peter

Hi Prasath,
Thanks for your help.
I checked ST22, and found below error.
WF-BATCH UNCAUGHT_EXCEPTION CX_OS_OBJECT_NOT_FOUND
Description of this error is:
An exception occurred. This exception is dealt with in more detail below
. The exception, which is assigned to the class 'CX_OS_OBJECT_NOT_FOUND', was
neither
caught nor passed along using a RAISING clause, in the procedure
"IF_MERGE_PPF~MERGE" "(METHOD)"
Since the caller of the procedure could not have expected this exception
to occur, the running program was terminated.
The reason for the exception is:
Could not find the referenced object with the OID
"00000000000000000000000000000000" (instance GUID) and
"37AF698827994D45E10000009B38F9B7" (class GUID)
Do you have any idea about this?
Thanks
Peter

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Can we set "IN PROCESS" Status to more than one User

Hi,
As per my client current scenario every work item will be sent to 3 useru2019s (One is the supervisor of the other two users). If any one of the user executes the work item it will automatically call a Ztransaction and displays the screen. When any one of the user executes the workitem, then the workitems will dissappears from rest of the users inboxes; Setting "IN PROCESS" status for the person who executed the workitem. The workitem will be in "IN PROCESS" Status untill the User Press "SAVE" button in the transaction.
If the person whose executed the workitem (IN PROCESS) status, has gone on unplanned leave; then the supervisor wants to forward the workitem of the current user to other user. How can he forward?
Is there any option to set "In Process" status to more than one User? [Supervisor and Person who executed the workitem]
Please provide me any advice to the above requirement.
Thanks in advance,
Ajay Kumar

Can you ask your workflow administrator to forward the workitem to the user you want to be sent it to.
I tried a small case wherein I had forwarded a workitem to myself and another user.
As I executed it , it went into status IN process and at the same time it got removed from other users inbox .
Now I went to T Code SWI1 and forwarded iut to another user say USABC.
As a result the workitem again went into status "Ready" and into the inbox of the user ABC.
So , you can try this in your case with the help of your workflow administrator.
Another way is to create the other user as a substitue of the user who is currently executing the workitem.

Workflow in process status when work is completed and returned to inbox

Issue...
Once upgraded to ECC 5.0, our Workflows are still in process status after completing the work item and returning to inbox. Takes several seconds to go to completed status.
More detail...
In a number of our work items in custom workflows we utilize methods that display a custom transaction for review & approval in the workflow process. From within the custom transaction we issue the terminating event for the work item by means of Function Module "SAP_WAPI_CREATE_EVENT" once the user approves or disapproves the work item.
This worked all very well in Rel. 4.6c. By the time the users were routed back to their inbox the work item had disappeared.
We recently upgraded to ECC 5.0 and experience the following problem. Once the user has left the work item and are back in their inbox, the work item is still on display. It eventually goes away once the users refresh their screen after a few seconds. This is very confusing to the users and some of them even wanting to start executing the same item again....
I was wondering if anybody has any ideas on how the completion/termination of the work item could be changed so that it completes faster and is gone from the inbox immediately.
In our research we did come across OSS note 831443, which explains as of release 6.20 that work items will be locked while executing a method and that the terminating event can only be delivered once it is unlocked. Taking this into consideration, we tried moving the terminating event to the end of the method within the business object program, but the work item never completed, even after refreshing the inbox.
Thank you for any feedback.

Hello Tom,
I've had quite a similar problem with the terminating event in a dialog while the workitem is locked.
I came across the same SAPNote 831443, but it doesn't seem to tell the whole story there. As I found out, the status change (from "in work" to "complete") is just skipped over, while the workflow continues with processing, leaving a last workitem "in work" hanging out to dry when the whole process has already finished.
Basically the problem is, or was, that a popup dialog was shown to the user after the processed the transaction, which held the lock open. I have found no logs, saying that there was a problem with a locked workitem, anyhow.
At last I have found out, that basically there shouldn't be much coding between the <b>COMMIT WORK</b> statement and the coding that just ends the method with <b>END METHOD</b>. This kind of procedure does definitly apply to the newer Versions, as I didn't have any problems like this before. Mayhaps and only a guess is, that the unlock-operation was previously registered with a perform like PERFORM unlock_workitem ON COMMIT. or something similar. This defenitly has changed under the new releases.
In your specific case I would recommend to register the event processing in the update task and end the workitem's method as soon, as possible. For example:
CALL FUNCTION 'SWE_EVENT_CREATE' IN UPDATE TASK ...
If this still does not help, you could further disjoin the transaction processing from the event creation by adding
STARTING NEW TASK
IN BACKGROUND MODE
or whatever the correct syntax was here. This will schedule another tRFC on the database commit, which then is defenitly be picked up by another work process of the application server, just right -- hopefully -- after the object's method has completed.
If you're feeling good with this answers, or it least it gave you new ideas to look upon, please assign points as appropriate.
Best wishes,
Florin

Processing Status on Sales Order

I am configuring in SAP R/3 a Free Third Party Sales Order . . . The problem I am having is with the Processing Status area . . . specifically the Overall Status for the Header and the Item. With the new set up neither of those fields show on the sales order, and so the order does not show up on VA05 as open when first entered. What would need to be done in configuration for these fields to be on the sales order, and to show the appropriate status?
Update . . . The only way so far I have found to have these fields show on the sales order is by using the Completion on the item category, but from what I am reading it is not the suggested way to do it, yet the only way so far to get it on there. And, the problem here is when in MIRO the PO on the Free Third Party Order, it does not complete the Sales Order Header or Item, so I still am unable to get the status to change.
Any ideas?
Edited by: Diane Thacker on Aug 4, 2009 9:41 PM

Hi,
Per standard process, the sales process will not complete unless the billing has been done for the sales order.
What this means is once MIRO is done, the sales order is eligible for billing. You must complete the billing, so that the sales order wont appear in the VA05 list. Until billing is completed, the sales order status remains open.
Regards

Sale order Processing status

Hi gurus,
Where we check the sale order processing status configuration ?
Regards,
T.Murugu

Dear Murugu
If you see the document flow of the particular sales document, you can see the status.
If you want to know where the control is, go to VTLA, for the combination of your order type and delivery type, select your item category and execute. There you can see a field Update document flow. You have to check this box for status updation.
thanks
G. Lakshmipathi

Report to check Po o/p processing status & details

Dear experts ,
Is there a standard SAP report that give me the details of a PO o/p type processing status with details ?
Regards
Anis

Dear Jurgen ,
Thx for the update , but ME9F is an executable report , also it doesnt have the message details in the o/p screen . I wanted an information report for end user that would just tell him if the output exitsis & if yes what is its status & other details .
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Anis

Overall Processing status for Service Order is incorrect

On Service order the overall processing status is incorrect at the header. It remains in status Being Processed even though it is fully processed. Any suggestions on where to look?

Can you elaborate a bit more.
starting from creation of service order to outbound delivery.
as per my understanding, if you want to do service order process with goods movement.
In our current client, we are planning to do in below method:
Customer requests for the service, this service is done in 2 ways,
1- Service at customer site
2- service from plant
in First case, service request will be created from VA01- order related billing. Technician will be sent to customer site along with the spare parts,with ref to this order. Once job is done.Technician will get acknowledgement from customer. Once technicians submit this , then authorized person will remove the billing block from service order, do issue invoice.
Service order is copy of OR w/o delivery & with order related billing,inlcuding billing block in OR type.
Fine tune the relevant settings in config.
2-Service from Plant,
Create service request, is copy of RE, inward the matererial with PGR. once jobwork is done, create Confirm Service order ( copy of OR ) with ref to above Service Req, create outbound delivery-PGI & Invoice.
Hope it helps,
Thought of others in similar scenario with any difference will be really helpful.

Processing status code error

Hi all,
What does processing status code "Error" indicate in rcv_headers_interface.There is no error message in po_interface_errors.There is nothing available in the log of Receiving Transaction Processor.Can someone guide me what exactly this means?
Thanks in advance!!

Hi Sandy;
Please see below notes which could be helpful
Resolving records stuck in the Receiving Transactions Interface [ID 50903.1]
http://docs.oracle.com/cd/E19509-01/820-4390/ggtrm/index.html
Regard
Helios

How to change 'Processing status' of Purchase Requisition

Hi Workflow Gurus,
I have query on Purchase Rquisition Item Release Workflow. My requirement is like,
Whenever a PR approver rejects the PR item then the processing status of the PR item should be changed from "In Process" to 'Release Refused' without any user intervention i.e. in background.
Please help me ASAP as I have my delivery deadline already coming in.
Many thanks in Advance!!!
Regards,
Vikash

Hi PJ,
Mentioned BAPI is not for changing the processing status but for Release status i.e. Blocked or released etc...
I could get the solution by my own R&D. I am updating the database field EBAN-BANPR with required status and i am doing it in the Back ground.
Its working fine now.
Anyways Thanks for your quick response !
Regards,
Vikash

Purchase order processing status

Hi
I have a doubt regarding the purchase order processing status in the PO.
Chk table EKKO field PROCSTAT.
Can anyboby tell me the status sequence of a PO.
ie: when a PO will have the corresponding status
for ex if a PO is subject to release and if is released then the status will be 05 release completed.
Likewise need to know for other status particularly interrested in knowing status 08, 04 and 01.
Reg
Raja

>01 Version in process
when Version Management is activated and it is processed once then this indicator will come
>02 Active
after po creation or if the po is on hold this will be used
>03 In release
when the po is subjected to release and Release is Possible
>04 Partially released
when PO is Partly Released itemised release
>05 Release completed
release completed and now can be processed further
>08 Rejected
when the release of po is rejected or cancelled
regards
kunal

Process is always in Processing Status

Hello
i created the UDT2UDT scenario as the official document
but always it appears in processing status
is there any missing config?
how can i nresolve it?

I found that my messages would hang forever in "Processing" if there was an error in the XSL.
The way I finally figured this out was to go to the technical error monitor in the B1iP dashboard (NOT the B1iSN one). I can't remember the exact path but there's a monitoring section there with two subsections of Event monitor and technical error monitor.
When I opened the technical error monitor I could see a German error message (although I was working in English) that began something like "Die formatvorlage.." Google translate told me it basically said the transformation could not be completed.
If you are using XMLSpy, it has the ability to test your XSL by passing it the B1i message (even the one stuck in processing, as it already contains the sender payload) through it and showing you the result.

PO Std Workflow stuck "In Process" status

Dear Experts,
I have a case where a PO workflow is stuck "In Process" for over 8hrs. The background step - that has the underlining method to set status of PO to released is stuck and has not completed. (WS14000145)
I am not sure of what could have been the problem - possible locking or anything else?
Could you please suggest me a way out?
Do I have kill the workflow (logically delete) and restart it again or have any other way around?
Many thanks!
Vj

Well, it appears to be a locking issue.
I found entries in SM58 and SM12. However I released them but the workflow still continued to be in Hanged - IN Process status.
I then cancelled the workflow and then manually set released the PO documents.
Then the PO documents were fine and were possible to edit.
Thank you.

'Print Preview' in Me22n/23n and thru ME9F and PROCESSING STATUS

Hi ,
We are taking print of Purchase Order thru "Print Preview" button available in ME22N / ME23N.
Although the print out is perfect but system is not changing the processing STATUS of message 'output type'.The status remains YELLOW ( processing program has not started yet).
While If I take the print of same purchase order thru ME9F , we are getting the same Print and the status of output type also gets changed to Green " Processed Sucessfully".
Could u pls let me know what is issue at my end.
Regards
Shrey

Dear,
The system always creates a new version when the purchasing document has reached a final state.
This means one of the following processing states:
● Active
If you do not use the document release functionality
● Release completed
If you use the document release functionality
For a new version of a purchasing document to be created, all messages must have also been transmitted.
No new versions are generated for purchase orders that are on hold.
Not every change to an external purchasing document results in a new version. The following changes lead to a new version:
● All print-relevant changes
You define which changes are print-relevant in Customizing for Purchasing under Messages ® Fields Relevant to Printouts of Changes.
● Changes in document assignment
● Changes in address
Address changes result in a new version only if the field ADRC-NAME1 has been defined as a field that is relevant to printouts of changes.
● Changes to master conditions
Changes in master conditions result in a new version only if the field EKPO-NETPR has been defined as a field that is relevant to printouts of changes.
Version Data
You will find the version data:
● In the item details on the Versions tab page in Enjoy purchase requisitions (ME51N, ME52N, ME53N)
● In the header data on the Versions tab page of Enjoy purchase orders (ME21N, ME22N, ME23N)
● Under Header ® Versions in RFQs, conventional purchase orders (ME21, ME22, ME23), contracts, and scheduling agreements.
There you can maintain version data (e.g. reason for change) and complete the version. In addition, the Value change field shows you whether and to what extent the value of a requisition or external purchasing document item has changed in comparison with the previous version.
You can display the change documents for one or more versions by selecting the relevant versions and choosing Display Changes.
Please check accordingly.
Regards,
Rahul.

Reset Processing Status function for Custom Document does not exist?

Expert,
I have a need to reset Process Status of Custom Document from
"Blocked - Awaiting Reply from Authorities" to previous status. Many times we will receive error messages from US AES and require further processing and resent.
According to help.sap.com documentation, i should be able to find this function through
System Administration. Choose System Monitoring ® Status of Customs Declarations/Shipments.
I don't seem to be able to find this in our GTS 7.20 system. I have SP 009.
Please help.
Thank you,
Wen

ok. I received the answer from SAP. The transaction to reset processing status of custom declaration is
/n/SAPSLL/CDOC_STARES accessible through role Menu /SAPSLL/LEG_SYS_COMM.
Wen

Approved requisition still in IN PROCESS status.

HI,
I have a requisition which is approved by last approver but still its in IN Process status and I am not able to get PO for that.I tried with Auto Create option but its giving requisition not yet approved.
Please suggest if any work around is there to get the PO generate.
Regards,
Prakash
Edited by: user623462 on 08-Feb-2012 06:57

Please post the details of the application release, database version and OS.
Please see these docs.
All Purchase Orders or Requisitions Getting Stuck in Pre-Approved or In Process Status - Troubleshooting Checklist [ID 1104843.1]
Troubleshooting for Requisitions / Purchase Orders in Process or Pre-Approved Status [ID 225017.1]
Troubleshooting Issues in Purchasing Document Approval Processing [ID 1319686.1]
A Guide To Understanding The Requisition Change Order Workflow Process [ID 472487.1]
How To Diagnose Purchase Order And Requisition Workflows in Deferred Status? [ID 884391.1]
Thanks,
Hussein

Workitem stunned in 'in process' status

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