Workitems not getting approved in SRM

We have shopping cart created but even after approving the item by the approving manager - shopping cart still shows in Awaiting Approval status and a new line ite gets created under the main item. No PO gets generated. All workflow related settings are maintained correctly.
- SK

Hi,
if this is only a one time problem and you need to create the follow-on document, you can trigger the SC transfer with the function 'BBP_PD_SC_TRANSFER' with the GUID of the SC (you can get the GUID from the transaction BBP_PD). If there is no error in the SC, the PO will be created (in this case the workitem won't be closed).
If the new line created under the main line item can not be deleted, I would suggest to delete the whole SC, and create a new one.
Regards,
Peter

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PO is not getting released from SRM

Dear Experts,
I am configuring SRM-SUS Scenario on SRM 7.0. I have set up all SRM, XI and SUS cofiguration.
(SRM - SHDCLNT901, XI - XHDCLNT500, SUS- SHDCLNT951)
Shopping Cart and PO is creating fine but PO is not tranferring from SRM to SUS.
when i checked SXMB_MONI in SRM, there is no messeges showing there. It means PO is not getting released from SRM.
Kindly let me know is there any t-code for enable communication between SRM and SUS?
I have correctly configured XI and also transferred vendors from SRM to SUS through SupplierPortalTradingPartner_CreateOrChange_Out messege type but
PurchaseOrderRequest_Out for PO transfer is not getting triggered in sxmb_moni in SRM.
Thanks in advance.
Regards,
Pawan Keshwani

Hi,
Thanks for your reply.
I have configured Application Control Workflow correctly ( I am using Workflow without approvals for PO (BUS2201))
And in Rz20, I am getting below messege ("SHD : MTE class BBP_PO , Client 901 : No MTEs currently available*) for PO in Rz20 given below path
(CCMS monitor sets -> SAP (CEN) EnterpriseBuyer Monitors -> Purchase Order)
I am configured ESOA Architecture in XI for SRM-SUS , and my root issue is " I am not able to generate XML messeges in SRM".
Not getting any messege in SXMB_MONI in SRM.
Regards,
Pawan Keshwani

Data not getting transffered from SRM system to BW

Hi All,
We have an issue where in the data is not getting transferred from SRM to BW. If i see in RSA 3 of SRM system, the datasource is pulling around 3000 records and in WE02, the idoc is generated and passed without any errors.
Whereas in BW the idoc is coming with code 8 and no data is getting transferred to BW.
What can be the probable reasons for this mismatch ??
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Hi Abhi,
After an upgrade, i would go for following checks
1. Check the Data Source on CRM side and check if it is Active.
2. With Upgrade, usually DataSources become inactive and also, pls check if any required fields are hidden in the data source before you activate.
3. After unhiding required fields, i would activate the Data Source and Replicate the Data Source on BI Side.
4. Now I would delete the failed request by forcing its status to RED in RSMO and then go for the load.
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Workitem not getting created

Hi,
I have build a workflow based on "QMSM" at event "COMPLETED". I have done the event linkage correctly and transported the customizing request in the client I want to test it in.
The workflow has been activated without error. Itu2019s working when I test it from development environment, that is, from workflow builder.
When I create a notification and complete the task, the event "COMPLETED" is getting triggered of "QMSM" object. In the event trace I could find out the green indicator against the event which means the workflow was recognized by event manager.
But there is no workitem getting created. Could you please help me finding out the problem behind it?
Why is workitem not getting created?
Event Trace result is:
Event Instance ID 577459
Object Type QMSM
Object Key 0003000046080003
Event COMPLETED
Receiver type WS99900010
Receiver FM SWW_WI_CREATE_VIA_EVENT_IBF
RFC Destination WORKFLOW_LOCAL_201

The problem is workflow is not getting triggered.
I had triggered the WF manually by executing the FM SWW_WI_CREATE_VIA_EVENT_IBF (from se 37 directly) which resulted in work item (WF instance) created. The WF error issue (Exception on ZFM) has been removed.
The process that i follow:
(1) I create a notification and add a task & complete the task. <--- This does not trigger WF (and this my problem)
(2) Event trace gives the things in GREEN. I double click the event trace record.
(3) I get the necessary parameters from event trace corresponding to the event (COMPLETED) of object type QMSM and execute the FM SWW_WI_CREATE_VIA_EVENT_IBF. This result in creation of a work item (triggering of work flow), In other word - A instance of WF is created that we can call the work item.
My problem is -> even after correct event linkage, why is workflow not getting triggered?
Could you please point out what would be going wrong?

Workitem is not getting approved even it gives success message in UWL

Hi,
I have a Claims and Approvals - Domentic Education Workflow.
When 1st line approver tries to approve a workitem then it gives success message that workitem has been approved but when approver refreshes his UWL this workitem still exists in his worklist and even its status doesn't get changed to Approved.
This taks is not defined as General Task.I had even synchronized using TR - SWU_OBUF but still issue persists. I can Complete a workitem using Tr SWIA but I am not ure how I can Approve given workitem from R3 side.
Thanks,
Yagyesh

Hi Yagyesh,
Even i faced similar issue. First thing, if "Delta pull mechanism" not enabled from portal, it will take time to refresh the UWL.
second thing, if that workitem not approved and you are looking for approval from R3 side, then got SWIA tcode and input the workitem against 1st parameter "Identification" and execute(F8), it will takes you into next screen, in this screen, select the workitem and press "without check"(shift+F5), it will prompt " Approve, Reject " buttons. Now you can take decission on this workitem.
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Bhaskar Arani

Workitem not getting deleted from SAP inbox

Hi ,
I have a scenario in workflows , in which when a user creates a timesheet , a mail goes to approver , when the timesheet is approved the mail should get automatically deleted .
We have created a standard task for this purpose ( a copy of TS31000007) .
The business Object is CATS , terminating event is COMPLETED , method is APPROVE . There is no triggereing event a FM is being used .
The standard task is copied in two test environments , from first system the mail gets automatically deleted , but from the second one it is not getting deleted .
Also the workflow log in SWEL doesnt show any rows in the second system .
In the first system , there are 4 steps in the workflow log :
Dialog work item created
Background process started
terminating event received
work item processing complete
Though the workitem has deleted , but the status of the workflow is in Progress
while the second has only two steps in workflow log
Dialog work item created
Background process started
and the workflow status is "Ready"
I guess the terminating event in the second case is not getting received .
but ,I have checked sweinst and found that the instance linkage is activated .
Also when the workitem is approved , it does not get delete , and if we try to re execute it again , the gives a msg " NO data found "
Can someone help me to find why the mail is stuck in the inbox and correct this problem.
Thanks
Sheetal

Unless and until the Terminating event is triggered the workitem will not disappear. Check how the Event is getting triggered in other system. I feel it is getting triggered by standard means. Check whether there is proper settings in SWEHR3.
It means that you are not doing any special configuration for event triggering or coding. Please check what is missing in the system you are having problem. Check SWU3 setting is fine or not.
Please close thread when issue resolved
Thanks
Arghadip
Message was edited by:
Arghadip Kar

Baseline date not getting populated from SRM invoices posted to ECC 6.0

Hi,
We are currently in ECC 6.0. The SRM system is in 4.0. We have this particular problem that the baseline date is not getting populated from the Invoices posted from the SRM. The baseline date is blank and the document is saved.
Did anyone face the same problem??? Can you please refer SAP note 541934 and expand........
Thanks
Aravind
Edited by: Aitipamula Aravind on Aug 10, 2009 5:13 AM

Hello,
Yes, you could check the attached note 541934 and regard the implementation of the field ZFBDT in the invoicing document.
Note 541934 provides a solution how to achieve the MM-customizing for payment baseline dates getting effective for invoices with SRM-origin. This note needs to be applied at your ERP-MM-side in the former plug-in-layer. As described in the note, this is a modification. It's recommended to apply in non-productive system first.
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Asynch task workitem not getting terminated

hi,
Even after triggering event which is the terminating event of my task the workitem is not getting terminated. I am passing object key to in swe_event_create function module.
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Regards,
Sukhwinder

Hi ,
Did you define the Outcome in your work item . Activate the event and define the consequent steps . This will take care automatically.
Check you binding too.
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Ajay

Service center not getting approval from Sony India

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I have purchased Zperia Z1 on exchange basis from Sony authorized service
center (Madonna Electronics,MG Road,Cochin) on 04/03/2015. Previously I had
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after purchasing Z1 and using 3 months I noticed mic problem in Zperia Z1
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From the service center they told me that your work is not approved because
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So today (28.07.2015 at 11 AM) I contacted toll free number and talked with
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ME22N: change of PO details in backend not getting replicated with SRM 7.0

Hi All,
We have created Purchase order using shopping cart in SRM 7.0 extended classic scenario. The PO created in SRM 7.0 is replicated into backend in ME21N using a Custom BDC program.
But when the Purchase order is changed in SRM 7.0 the data is not getting replicated. We are not allowed to change the PO details in backend using ME22N (No change in SRM Backend is allowed ), So we are not able to write a Custom BDC program for that. Hence the PO is not getting closed and throwing error.
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Regards,
Lakshmi Narayana

Hi,
Being in Extended Classic Scenario, PO cannot be in change mode in R/3.
This is due to check done on PO status (fied STATUS from EKKO table).
When PO is created by SRM replication, its status is 'K' (Purchase Order from BBP). What you could do is to substitute this status with value 'I' (Purchase Order from BAPI) using BAdI BBP_ECS_PO_OUT_BADI.
In this way, R/3 PO can be modified in R/3.
Nevertheless, by doing this, you won't have your SRM PO output after modification(s) (as it is done in standard) because changes are in R/3.
To be able to get an R/3 PO output with ECS, see following note:
883693 - ECS: PO output determination in R/3.
Regards.
Laurent.

Buyers not getting Approval Notifications

Hi,
Our Users are reporting that when they submit a purchase order and it is approved by the manager, they are not getting the approval notifications on their home page in Oracle. It was working fine till last week and Users were getting notifications.
I am the Apps DBA of this project and I don't know much about the POs. I am not sure how to diagnose this issue.
any help will be much appreciated.
Thanks.

The following is assuming the smtp server used by the workflow mailer is from the same server the concurrent manager is running on.
Is the email bouncing back to the WFMailer as not able to be delivered? If you have root email forwarded to your email account , the bounced message should come to you. If not, look in the root email account for a bounced message intended for the user not receiving the approval notification.
If there is no bounced message:
Look in the log for the smtp server sending out email. Look iin /var/log/maillog.
Look for the email addresses that should be receiving the approval notification but are not. You should either see that the message is sent or what the issue is with it. You can also try to send an email from the smtp server as the applmgr user.
mailx -v [email protected] < testfille.txt
If you see the email is being sent and not bounced back. Have the user check their spam folder or ask their email admin if their is a serverwide spam folder.

Workitem not getting accessed in universal worklist

Hi all
i have configured a customized workflow and its working nice in GUI,now the problem is that when a workitem is send to the person ,it is getting displayed in the person's universal worklist but it can not be accessed
like in SWEFVISU i have maintained both the task and object' visual parameters settings
like
task ---the task id used in workflow
visualization parameter for task--
object
object's visualisation parameters
i mean these 4 settings are there
from my understanding i have set every entry but its not working
can any one please advise what settings i have to maintain pertaining to SWEFVISU
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any help will be highly appreciated
best regards
ashish

done

Bid not getting approved

Hi,
We are on SRM SERVER 550, SP06 with R/3 ECC5.0 backend.
I have activated WS79000010 - WF without approval for bid with the appropriate start conditions.
When the vendor submits the bid, the bidder is able to view and accept the bid. But once he accepts the bid, the status shows 'Awaiting approval' in the overview as well as Status tab (in bid).
The status tab shows
Complete
Created
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Also when I tried to check BBP_PD for the bid number, under WF item tab it shows 'No workflow item found'..
What could be the problem?
Thanks & regards,
Srivatsan

Hi,
Looks like the 'set released' method is not done for the particular document.
please perform the following steps.
1. check the workflow log and find out wether the 'setreleased' method is done for the document.
2.if it is not done , you have to execute the 'setreleased' method for the document manually.
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regards

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Hello,
We have implemented SRM 7.0 classic scenarios. We have set up system in such a way that whatever user put in Preferred Supplier at Shopping cart while saving the shopping cart we convert it to Supplier partner type and once approved create PO in ERP system.
Things are working perfectly fine but the problem we are facing is Output determination. We have Vendor email address maintained in vendor master and placed Condition type in MN04 for vendor with Immediate output of email.
But whenever PO is being created that automatic output determination is not being triggered...
Could anyone please help what thing i am missing.
Thanks
Ritesh

Hi,
Please check the created condition record in MN06 in all aspects i.e. partner fucntion name, Medium (5), Language, etc.
I believe you have created the condition record with the combination of vendor/pur.org/document type.
Also check the Actual processing tab and general data is there any check box against Locked field.
Thanks
Rajesh K

WorkItem Not Getting Executed Completely

Hi All,
In my SAP Business Wokplace Iam sending a workitem to the appropriate agent. Now when the agent will execute the Workitem it will open a BSP application and as soon as he finishes the work with BSP application he clicks on a CLOSE button and at that point the BSP application will be closed.
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Thnaks In Adavnce
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Pavan

Hello Pavan,
Does your workitem have a terminating event? In this case you should raise this even in your BSP application (when clicking on close) by using the FM SAP_WAPI_CREATE_EVENT or the method cl_swf_evt_event=>raise.
Hope it helps
Olivier

Workitems not getting approved in SRM

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