Workspace error 5200:members not in same generation

Hi,
This is for 9.2.03 Hyperion workspace.
A user was getting 5200 error : members not in same generation. I went in the File>Preferences, and turned ON the user POV. The user is still getting the 5200 error, but this time it says : Period and Dec are not in same generation. Its looks like somehow Dec is locked in the POV and even if user selects the whole period, he gets this error.
Please suggest.
Thanks!
Mehnaaz

Hi Don,
The reason why i posted the item on 'data Connectivity issues' is because i suspect the problem is with the connection string.Though i had provided the correct connection string,re-writing the connection string with the same info might help to fix the issue with loading the report.
Does it mean that there is a problem in the connectivity?
I have a risk here that i cant re-write the connection string..i.e to open the RPT file in VS2005 and bind it.The production web server & database server sits in a third party environment and it is not in the company network.So i cant connect to this server to re-write from any other severs in the network.
Is there any fix which can applied to the server to get this issue resolved?
Cheers
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