Workspace login problem

HI,
Hyperion 11.1.1.3
Windows Server 2003 EE
IE 7
http://windows2003:19000/workspace/index.jsp
enter the default username: admin and password: password and get message "You must supply a valid User Name and Password to log onto the system"
Here is the log stdout_console.log:
19 okt 2009 21:45:07,140 ALWAYS [TP-Processor3] stdout - java.lang.NullPointerException
19 okt 2009 21:45:07,140 ALWAYS [TP-Processor3] stdout -      at com.brio.one.web.datasource.LocaleFormats.init(Unknown Source)
19 okt 2009 21:45:07,140 ALWAYS [TP-Processor3] stdout -      at com.brio.one.web.datasource.LocaleFormats.<init>(Unknown Source)
19 okt 2009 21:45:07,155 ALWAYS [TP-Processor3] stdout -      at com.brio.one.web.datasource.AppPrefsBean.init(Unknown Source)
19 okt 2009 21:45:07,155 ALWAYS [TP-Processor3] stdout -      at com.brio.one.web.datasource.AppPrefsBean.<init>(Unknown Source)
19 okt 2009 21:45:07,155 ALWAYS [TP-Processor3] stdout -      at com.sqribe.WS.BaseSessionInfo.addConnection(Unknown Source)
19 okt 2009 21:45:07,155 ALWAYS [TP-Processor3] stdout -      at com.brio.one.web.browser.servlet.BrowserSessionInfo.addConnection(Unknown Source)
19 okt 2009 21:45:07,155 ALWAYS [TP-Processor3] stdout -      at com.sqribe.WS.BrowserProxy.addConnection(Unknown Source)
19 okt 2009 21:45:07,155 ALWAYS [TP-Processor3] stdout -      at com.sqribe.WS.WebSQRIBE.addConnection(Unknown Source)
19 okt 2009 21:45:07,155 ALWAYS [TP-Processor3] stdout -      at com.sqribe.WS.WebSQRIBE.loginToRepository(Unknown Source)
19 okt 2009 21:45:07,155 ALWAYS [TP-Processor3] stdout -      at com.sqribe.WS.WebSQRIBE.newUser(Unknown Source)
19 okt 2009 21:45:07,155 ALWAYS [TP-Processor3] stdout -      at com.sqribe.WS.WebSQRIBE.run(Unknown Source)
19 okt 2009 21:45:07,155 ALWAYS [TP-Processor3] stdout -      at com.sqribe.WS.WSBaseServlet.executeRequest(Unknown Source)
19 okt 2009 21:45:07,155 ALWAYS [TP-Processor3] stdout -      at com.sqribe.WS.WSBaseServlet.service(Unknown Source)
19 okt 2009 21:45:07,155 ALWAYS [TP-Processor3] stdout -      at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
19 okt 2009 21:45:07,155 ALWAYS [TP-Processor3] stdout -      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
19 okt 2009 21:45:07,155 ALWAYS [TP-Processor3] stdout -      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
19 okt 2009 21:45:07,155 ALWAYS [TP-Processor3] stdout -      at com.hyperion.bpm.LocalizationServletFilter.doFilter(LocalizationServletFilter.java:69)
19 okt 2009 21:45:07,155 ALWAYS [TP-Processor3] stdout -      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
19 okt 2009 21:45:07,171 ALWAYS [TP-Processor3] stdout -      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
19 okt 2009 21:45:07,171 ALWAYS [TP-Processor3] stdout -      at com.hyperion.i18n.filter.Utf8Filter.doFilter(Unknown Source)
19 okt 2009 21:45:07,171 ALWAYS [TP-Processor3] stdout -      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
19 okt 2009 21:45:07,171 ALWAYS [TP-Processor3] stdout -      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
19 okt 2009 21:45:07,171 ALWAYS [TP-Processor3] stdout -      at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
19 okt 2009 21:45:07,171 ALWAYS [TP-Processor3] stdout -      at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
19 okt 2009 21:45:07,171 ALWAYS [TP-Processor3] stdout -      at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
19 okt 2009 21:45:07,187 ALWAYS [TP-Processor3] stdout -      at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
19 okt 2009 21:45:07,187 ALWAYS [TP-Processor3] stdout -      at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
19 okt 2009 21:45:07,187 ALWAYS [TP-Processor3] stdout -      at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
19 okt 2009 21:45:07,187 ALWAYS [TP-Processor3] stdout -      at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:199)
19 okt 2009 21:45:07,202 ALWAYS [TP-Processor3] stdout -      at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:282)
19 okt 2009 21:45:07,202 ALWAYS [TP-Processor3] stdout -      at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:754)
19 okt 2009 21:45:07,202 ALWAYS [TP-Processor3] stdout -      at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:684)
19 okt 2009 21:45:07,202 ALWAYS [TP-Processor3] stdout -      at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:876)
19 okt 2009 21:45:07,202 ALWAYS [TP-Processor3] stdout -      at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
19 okt 2009 21:45:07,202 ALWAYS [TP-Processor3] stdout -      at java.lang.Thread.run(Thread.java:595)
thanks
Edited by: user577522 on Oct 20, 2009 3:07 AM

Hi John,
no never worked, its a clean install.
stdout_console.log:
20 okt 2009 13:03:48,983 ALWAYS [main] stdout - [CACHE] CLEANUP Thread started and task scheduled to run every 600000 mseconds
20 okt 2009 13:03:48,999 ALWAYS [main] stdout - Loading configuration from registry
20 okt 2009 13:03:49,077 ALWAYS [main] stdout - Just submitted url 'modifyUsageTrack' from CmdSubmitUsageGeneral to superclass
20 okt 2009 13:03:49,108 ALWAYS [main] stdout - Loading configuration from registry
20 okt 2009 13:03:49,327 ALWAYS [main] stdout - Loading configuration from registry
20 okt 2009 13:03:49,468 ALWAYS [main] stdout - Loading configuration from registry
20 okt 2009 13:03:49,874 INFO [main] stdout - Initializing ConfigFactory
20 okt 2009 13:03:49,874 INFO [main] stdout - Parameter BPMConfigClass has value 'com.hyperion.tools.config.RegistryConfig'
20 okt 2009 13:03:49,874 DEBUG [main] stdout - Instantiated IConfig instance with the ServetContext constructor.
20 okt 2009 13:03:51,874 ALWAYS [main] stdout - Loading configuration from registry
servlets_backupMessages_windows2003_6800.log:
<event logger="com.sqribe.WS.WSBaseServlet" method="loadConfiguration" timestamp="1256036631905" level="ERROR" thread="main" sequence_no="992">
<time>20 okt 2009 13:03:51,905</time>
<context originator_type="iHTMLServlet" originator_name="windows2003(iHTMLServlet)"/>
<message><![CDATA[WARNING, static content being served by application server.  Negative performance impact.  See information on, -Dbrio.content.path]]></message>
</event>
workspace.log:
20 okt 2009 13:03:49,874 ALWAYS [main] tools.config.RegistryConfig - RegistryConfig: starts logging at 1256036629874 (Tue Oct 20 13:03:49 CEST 2009)
20 okt 2009 13:03:49,874 ALWAYS [main] tools.config.RegistryConfig - Parsing products file: /conf/WSProducts.xml
20 okt 2009 13:03:50,155 ALWAYS [main] tools.config.RegistryConfig - Products file parsed without errors.
20 okt 2009 13:03:50,155 ALWAYS [main] tools.config.RegistryConfig - Attempting registry connection using hyperion.home=C:\Hyperion
20 okt 2009 13:03:50,155 ALWAYS [main] tools.config.RegistryConfig - Got Registry handle: com.hyperion.hit.registry.Registry@18e252
20 okt 2009 13:03:50,155 ALWAYS [main] tools.config.RegistryConfig - Looking for the Workspace Product node (type: WORKSPACE)
20 okt 2009 13:03:50,155 ALWAYS [main] tools.config.RegistryConfig - Found node: com.hyperion.hit.registry.ProductComponentImpl@6a8ee926
20 okt 2009 13:03:50,171 ALWAYS [main] tools.config.RegistryConfig - Looking for Workspace Logical Webapp (child of Workspace Product, type: LOGICAL_WEB_APP)
20 okt 2009 13:03:50,202 ALWAYS [main] tools.config.RegistryConfig - Found node: com.hyperion.hit.registry.LogicalWebAppComponentImpl@6a8eda32
20 okt 2009 13:03:50,202 ALWAYS [main] tools.config.RegistryConfig - Looking for Workspace Web Server (child of Workspace product, type: WEB_SERVER)
20 okt 2009 13:03:50,327 ALWAYS [main] tools.config.RegistryConfig - Found 8 webapps integrated into Workspace.
20 okt 2009 13:03:50,327 ALWAYS [main] tools.config.RegistryConfig - Found webapp: Default
20 okt 2009 13:03:50,327 ALWAYS [main] tools.config.RegistryConfig - WebAppType: WORKSPACE_WEBAPP
20 okt 2009 13:03:50,327 ALWAYS [main] tools.config.RegistryConfig - Skipping integration for this product.
20 okt 2009 13:03:50,327 ALWAYS [main] tools.config.RegistryConfig - Found webapp: planningCluster
20 okt 2009 13:03:50,327 ALWAYS [main] tools.config.RegistryConfig - WebAppType: PLANNING_WEBAPP
20 okt 2009 13:03:50,327 ALWAYS [main] tools.config.RegistryConfig - Product file configuration is for version(s): 9.2,9.3 but registered product version is 9.5.0.0
20 okt 2009 13:03:50,327 ALWAYS [main] tools.config.RegistryConfig - Discarding old configuration.
20 okt 2009 13:03:50,327 ALWAYS [main] tools.config.RegistryConfig - Setting product to use external configuration.
20 okt 2009 13:03:50,327 ALWAYS [main] tools.config.RegistryConfig - NOTE: Product version for display is 11.1.1.3
20 okt 2009 13:03:50,327 ALWAYS [main] tools.config.RegistryConfig - Found webapp: Default
20 okt 2009 13:03:50,327 ALWAYS [main] tools.config.RegistryConfig - WebAppType: PLANNING_WEBAPP
20 okt 2009 13:03:50,327 ALWAYS [main] tools.config.RegistryConfig - Product file configuration is for version(s): but registered product version is 9.5.0.0
20 okt 2009 13:03:50,327 ALWAYS [main] tools.config.RegistryConfig - Discarding old configuration.
20 okt 2009 13:03:50,327 ALWAYS [main] tools.config.RegistryConfig - Setting product to use external configuration.
20 okt 2009 13:03:50,327 ALWAYS [main] tools.config.RegistryConfig - NOTE: Product version for display is 11.1.1.3
20 okt 2009 13:03:50,327 ALWAYS [main] tools.config.RegistryConfig - Found webapp: Default
20 okt 2009 13:03:50,327 ALWAYS [main] tools.config.RegistryConfig - WebAppType: CALC_WEBAPP
20 okt 2009 13:03:50,327 ALWAYS [main] tools.config.RegistryConfig - Product not in static configuration file, initializing.
20 okt 2009 13:03:50,327 ALWAYS [main] tools.config.RegistryConfig - NOTE: Product version for display is 11.1.1.3
20 okt 2009 13:03:50,327 ALWAYS [main] tools.config.RegistryConfig - Found webapp: Default
20 okt 2009 13:03:50,327 ALWAYS [main] tools.config.RegistryConfig - WebAppType: EPMA_WEB_APP
20 okt 2009 13:03:50,327 ALWAYS [main] tools.config.RegistryConfig - Product file configuration is for version(s): 9.3 but registered product version is 9.5.0.0
20 okt 2009 13:03:50,327 ALWAYS [main] tools.config.RegistryConfig - Discarding old configuration.
20 okt 2009 13:03:50,327 ALWAYS [main] tools.config.RegistryConfig - Setting product to use external configuration.
20 okt 2009 13:03:50,327 ALWAYS [main] tools.config.RegistryConfig - NOTE: Product version for display is 11.1.1.3.00.711
20 okt 2009 13:03:50,327 ALWAYS [main] tools.config.RegistryConfig - Found webapp: Default
20 okt 2009 13:03:50,327 ALWAYS [main] tools.config.RegistryConfig - WebAppType: ADMIN_SERVICES_WEB_APP
20 okt 2009 13:03:50,327 ALWAYS [main] tools.config.RegistryConfig - Skipping integration for this product.
20 okt 2009 13:03:50,327 ALWAYS [main] tools.config.RegistryConfig - Found webapp: Default
20 okt 2009 13:03:50,327 ALWAYS [main] tools.config.RegistryConfig - WebAppType: PROVIDER_SERVICES_WEB_APP
20 okt 2009 13:03:50,327 ALWAYS [main] tools.config.RegistryConfig - Skipping integration for this product.
20 okt 2009 13:03:50,327 ALWAYS [main] tools.config.RegistryConfig - Found webapp: Default
20 okt 2009 13:03:50,327 ALWAYS [main] tools.config.RegistryConfig - WebAppType: SHARED_SERVICES_WEBAPP
20 okt 2009 13:03:50,327 ALWAYS [main] tools.config.RegistryConfig - Skipping integration for this product.
20 okt 2009 13:03:50,327 ALWAYS [main] tools.config.RegistryConfig - Product HPS-9.3 was not registered. Deactivating.
20 okt 2009 13:03:50,327 ALWAYS [main] tools.config.RegistryConfig - Product Analyzer-9.5 was not registered. Deactivating.
20 okt 2009 13:03:50,327 ALWAYS [main] tools.config.RegistryConfig - Product Reports-9.5 was not registered. Deactivating.
20 okt 2009 13:03:50,327 ALWAYS [main] tools.config.RegistryConfig - Product biee-9.5 was not registered. Deactivating.
20 okt 2009 13:03:50,327 ALWAYS [main] tools.config.RegistryConfig - Product HFM-9.2,9.3 was not registered. Deactivating.
20 okt 2009 13:03:50,327 ALWAYS [main] tools.config.RegistryConfig - Product HMB-9.2,9.3 was not registered. Deactivating.
20 okt 2009 13:03:50,327 ALWAYS [main] tools.config.RegistryConfig - Loading configurations from Shared Services as needed.
20 okt 2009 13:03:50,327 ALWAYS [main] tools.config.RegistryConfig - Missing product context CALC
20 okt 2009 13:03:50,327 ALWAYS [main] tools.config.RegistryConfig - Checking HSS for context under product code CALC-9.5.0
20 okt 2009 13:03:50,327 ALWAYS [main] tools.config.RegistryConfig - Attempting Workspace Services connection for HSS.
20 okt 2009 13:03:50,327 ALWAYS [main] tools.config.RegistryConfig - GSM count: 1
20 okt 2009 13:03:50,327 ALWAYS [main] tools.config.RegistryConfig - Client factory instance: com.brio.one.client.ClientFactory@1ea763a
20 okt 2009 13:03:51,093 ALWAYS [main] tools.config.RegistryConfig - Recovered 1502 bytes from HSS.
20 okt 2009 13:03:51,093 ALWAYS [main] tools.config.RegistryConfig - Product file parsed without errors.
20 okt 2009 13:03:51,093 ALWAYS [main] tools.config.RegistryConfig - Found and loaded context for CALC
20 okt 2009 13:03:51,093 ALWAYS [main] tools.config.RegistryConfig - Missing product context HP
20 okt 2009 13:03:51,093 ALWAYS [main] tools.config.RegistryConfig - Checking HSS for context under product code HP-9.5.0
20 okt 2009 13:03:51,405 ALWAYS [main] tools.config.RegistryConfig - Recovered 37129 bytes from HSS.
20 okt 2009 13:03:51,468 ALWAYS [main] tools.config.RegistryConfig - Product file parsed without errors.
20 okt 2009 13:03:51,468 ALWAYS [main] tools.config.RegistryConfig - Found and loaded context for HP
20 okt 2009 13:03:51,468 ALWAYS [main] tools.config.RegistryConfig - Missing product context BPMA
20 okt 2009 13:03:51,468 ALWAYS [main] tools.config.RegistryConfig - Checking HSS for context under product code BPMA-9.5.0
20 okt 2009 13:03:51,765 ALWAYS [main] tools.config.RegistryConfig - Recovered 46940 bytes from HSS.
20 okt 2009 13:03:51,858 ALWAYS [main] tools.config.RegistryConfig - Product file parsed without errors.
20 okt 2009 13:03:51,858 ALWAYS [main] tools.config.RegistryConfig - Found and loaded context for BPMA
20 okt 2009 13:03:51,858 ALWAYS [main] tools.config.RegistryConfig - Finished loading needed Shared Services configurations.

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    <337703562 ms>[ReqStartTime: 16/Jul/2008:15:23:43]
    <337703562 ms>Request ID ReqID:6136_1216239823
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    <337704171 ms>Doing alter session set nls_language= "AMERICAN" nls_territory= "AMERICA"
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    <337704234 ms>Altered session to nls_language=AMERICAN nls_territory=AMERICA
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    <337704453 ms>DBCharSet is AMERICAN_AMERICA.WE8ISO8859P1, OWAVersion 10.1.2.0.6, 1001020006 (rc=0)
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    <337704453 ms>(wpx.c,559) Going to select...
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    <337704453 ms>(wppa.c,1056) Getting Values from QUERY_STRING
    <337704453 ms>[headers begin]
    <337704453 ms>[headers end]
    <337704453 ms>p=4550:1
    <337704453 ms>(wppa.c,1499) indx = 1, entryCnt = 1
    <337704453 ms>(wppa.c,1849) Listing distinct actual names:
    <337704453 ms>(wppa.c,1851) p
    <337704453 ms>(wppa.c,1853) Listing actuals of array with large entries:
    <337704453 ms>(wppa.c,1858) Listing distinct actual names and values:
    <337704453 ms>(wppa.c,1890) p, type = 0, value (7) = 4550:1
    <337704453 ms>(wppa.c,421) Arglist built, 1 unique entries
    <337704453 ms>(wpx.c,620) Going to wpprodb_OciDoBlock...
    <337704453 ms>(wpd.c,2734) Cache enabled. Gathering cache information.
    <337704453 ms>(wpd.c,2752) Language for this request is en-us
    <337704453 ms>(wpd.c,2803) Using user apex_public_user for caching.
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    <337704453 ms>cache: Checking for system level hit
    <337704453 ms>cache: Cache MISS system - D:\oracle\product\10.1.0\db_1/Apache/modplsql/cache\plsql\sys\878\4773
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    declare
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    <337704453 ms> GATEWAY_INTERFACE(18)=(8)CGI/1.1
    <337704453 ms> SERVER_PORT(12)=(3)80
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    <337704453 ms> REQUEST_METHOD(15)=(4)GET
    <337704453 ms> QUERY_STRING(13)=(9)p=4550:1
    <337704453 ms> PATH_INFO(10)=(3)/f
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    <337704453 ms> REQUEST_PROTOCOL(17)=(5)HTTP
    <337704453 ms> REMOTE_USER(12)=(17)apex_public_user
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    <337704453 ms> HTTP_HOST(10)=(12)hostname_here
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    <337704453 ms> HTTP_ACCEPT_LANGUAGE(21)=(6)en-us
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    <337704453 ms> WEB_AUTHENT_PREFIX(19)=(1)
    <337704453 ms> DAD_NAME(9)=(6)crmqa
    <337704453 ms> DOC_ACCESS_PATH(16)=(5)docs
    <337704453 ms> DOCUMENT_TABLE(15)=(23)wwv_flow_file_objects$
    <337704453 ms> PATH_ALIAS(11)=(1)
    <337704453 ms> REQUEST_CHARSET(16)=(5)UTF8
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    <337704453 ms> SCRIPT_PREFIX(14)=(6)/apex
    <337704453 ms> HTTP_IV_USER(13)=(1)
    <337704453 ms>StrArrPosBind pos 2 Charset Id : 871
    <337704453 ms>StrArrPosBind pos 3 Charset Id : 871
    <337704453 ms>StrArrPosBind pos 6 Charset Id : 871
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    <337704781 ms>(wpd.c,2021) X-ORACLE-IGNORE parsed
    <337704781 ms>(wpd.c,2003) Got a line (47 bytes): X-ORACLE-IGNORE: IGNORE
    <337704781 ms>(wpd.c,2021) X-ORACLE-IGNORE parsed
    <337704781 ms>(wpd.c,2003) Got a line (47 bytes): X-ORACLE-IGNORE: IGNORE
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