Workspace POV

Hi! Workspace,
We have a large population of users and reports that go against 3 databases. For most of the users, dimensions are missing from the POV when running against one of the database connections. When running against the other 2 databases all POV databases show up. I tried making sure the Preview POV is turned on but it doesn't seem to help. FOr example when I open/run the report (I am just a designer, not the administrator), I see profit center, account, scenario, year and currency in the report pov. When most of the user log in, they only see scenario and year. How do I get the other dimensions to appear. If they continue to run the report, it runs for the top of the houe and they get no data.
I have checked File/Preferences in Workspace and it isn't working...their preview is turned on and even if I hard code their profit center in, it seems to just return to all members but then only run for the top of the house.
HELP!!!
Thanks

Did you set your POV in workspace for Essbase or did you do it for each database. I assume each is different and if you set it at the Essbase level you might get funny results.

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    <appname>_USERPARAMS                                                                                                                                                                                                                                           

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