Workspace URL error

Hi All,
Please can any one help me to resolve the below workspace error.
Iam unable to connect to HFM using Workspace URL.
The error message is
Message from the ISAPI plugin:
No backend server available for connection: timed out after 10 seconds or idempotent set to OFF.
We restarted the services in order and checked the IIS services are up and running, but still we are getting the same above error.
Thanks in advance
Regards,
Prabhakar.

What do you get when you attempt to open the URL for :
http://<** INSERT SERVER NAME FOR HFM WEB (Not workspace)**>/hfm/
you should get a reply of just 'hfm'.
If you do not get anything, you'll want to figure this out first. Consider the following :
- If you get sometype of error, etc, then HFM Web isn't configured properly. Follow instructions to set that up.
- If you actually get into the HFM apps from this URL, then when HFM Web was setup, you didn't indicate it was being used with Workspace. When you install/use Workspace, HFM Web behaves differently than it would if you do not use Workspace.
After this is working, check your Workspace settings to make sure that is the URL for HFM app? When you connect to workspace, you really just get proxied over to the HFM Web server when you open an app, etc.

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