Workspace user can't open a published Private Page or create his own Page

The end user is using version 11.1.2 of Hyperion Workspace.
My question is: Why can't this user create a Private Page or open a published Private Page from another user. When trying to open a published Priavte page from another user, the user gets this error message:
+"Unable to perform request+
+An error has occurred accessing a protected resource. You do not have the necessary permission.+
+Detailed Message: WSCommandProcessError+
+Recommended Action: Contact your local security administrator or resource owner."+
I have checked the security on this user in HSS, and made him Adm user for Work space, without solving this problem.
Can someone give me a hint on where to look or how to solve this issue?
Mo
Edited by: 875661 on Aug 20, 2012 1:48 AM

Hi,
Did you check if your app is set to maintenance mode in planning web console?
-Go for Administration-->application settings--->Application maintenance mode-->make sure the application is enabled for "all users".
If this happens for the first time after you create users, the security might not have refreshed to planning from shared services.
-Go for Administration-->Dimensions-->select a member-->assign access-->choose" Migrate Identites" ( this should refresh the security from shared services to planning).
Hope this helps,
-Nra

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