World Minutes not working on O365 Home Premium Sub...

I have 60 monthly World Minutes for Office 365.  The subscription is active with 60 minutes left.
I am in the US in a Chicago suburb, and am trying to call a mobile number in the UK.  The skype account I am using is via the Microsoft account - eg the same one tied to the O365 account.
This call to the UK number fails, saying I dont have enough credits on both windows 8.1 desktop client and the Android client.  Both clients report I have 60 world minutes until september.  Yet a call to a US phone works (my mobile).
What is wrong here?  HELP!  I need to make that call!
Solved!
Go to Solution.

UK mobiles are not covered by that subscription.  As stated at http://www.skype.com/en/offers/office365/ , the subscription covers the following:
Call landlines and mobiles in: Canada, China, Guam, Hong Kong SAR, Puerto Rico, Singapore, Thailand, and United States.
Call landlines only in: Andorra, Argentina, Australia, Austria, Belgium, Brazil, Brunei, Bulgaria, Chile, Colombia (excluding rural areas - LEX), Costa Rica, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guadeloupe, Hungary, Iceland, Indonesia (Jakarta only), Republic of Ireland, Israel, Italy, Japan, Korea, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Morocco, Netherlands, New Zealand, Norway, Panama, Paraguay, Peru, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Turkey, United Kingdom, and Venezuela.

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